2011 BMW X5
14 recalls and 307 owner complaints on record for this model year.
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This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VIN14 recalls and 307 owner complaints on record for this model year.
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
4 recalls carry a do-not-drive or park-outside warning. Check whether this vehicle was remedied before driving or storing it.
BMW of North America, LLC (BMW) is recalling certain 2010-2012 1 Series Coupe, 1 Series Convertible, 3 Series Sedan, 3 Series Convertible, 2010-2011 3 Series Sportswagon, 3 Series Coupe, 5 Series Sedan, X3 xDrive 28i, X3 xDrive 30i, X5 xDrive30i, and Z4 sDrive30i vehicles. The aluminum bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and possibly break.
Remedy: Dealers will replace the four VANOS bolts, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2023. Owner notification letters were mailed June 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2009-2012 X5 xDrive35d, 2008-2012 X6 xDrive35i, X6 xDrive50i and X6 M, 2007-2012 X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M and 2010-2011 X6 ActiveHybrid vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSPI-2) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: Owners are advised not to drive their vehicles until this remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag, free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, 2008-2014 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, 2009-2013 X5 xDrive35d vehicles and 2010-2011 X6 ActiveHybrid vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 14, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2009-2013 X5 xDrive 35d diesel vehicles. The engine idler pulley bolt may loosen over time and break.
Remedy: BMW will notify owners, and dealers will replace the idler pulley bolt with an improved part, free of charge. The recall began March 11, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, 2009-2010 X5 xDrive35d vehicles and 2009-2013 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." BMW is also recalling certain 2007-2010 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." BMW is also recalling certain 2007-2009 X5 xDrive30i, X5 xdrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag module, free of charge. The recall is expected to begin March 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Remedy: BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.
Remedy: BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i xDrive, 550i and 550i xDrive and 2012 535i ActiveHybrid, 640i Convertible, 650i Convertible, 650i xDrive Convertible, 650i Coupe and 650i Coupe xDrive vehicles. The affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts.
Remedy: BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5M vehicles, 2009-2011 X5 xDrive35d vehicles, 2008-2011 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, and 2010-2011 X6 ActiveHybrid vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, BMW is recalling certain model year 2007-2008 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5M vehicles, and 2008 BMW X6 xDrive35i, X6 xDrive50i and X6 M vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to high absolute humidity and temperature cycling.
Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger frontal air bag inflator or air bag module, free of charge. The recall began July 28, 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5, 2010, to November 20, 2010, 2011 X5 xDrive35d diesel vehicles manufactured April 7, 2010, to November 20, 2010, and 2011 X6 Active Hybrid vehicles manufactured April 15, 2010, to November 17, 2010. The affected vehicles have a front driveshaft universal joint that may not seal out water and debris from getting in and damaging the joint, which could lead to its failure.
Remedy: BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on July 8, 2016. Owners may contact BMW customer service at 1-800-525-7417.
BMW IS RECALLING CERTAIN MODEL YEAR 2011 5-SERIES, MODEL YEAR 2010-2011 5-SERIES GRAN TURISMO, MODEL YEAR 2009-2011 7-SERIES, MODEL YEAR 2010-2011 X5 SAV, AND MODEL YEAR 2008-2011 X6 SAV VEHICLES EQUIPPED WITH 8- OR 12-CYLINDER, TURBOCHARGED, ENGINES BECAUSE THE CIRCUIT BOARD FOR THE ELECTRIC AUXILIARY WATER PUMP CAN OVERHEAT.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUXILIARY WATER PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 19, 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
BMW IS RECALLING CERTAIN MODEL YEAR 2011 X5 SAV AND X6 SAV PASSENGER VEHICLES MANUFACTURED FROM APRIL 1 THROUGH MAY 8, 2010. THE TIRE LABEL DOES NOT CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE VEHICLES ARE EQUIPPED WITH 20-INCH WHEELS, BUT THE LABEL STATES THAT THE VEHICLES WERE EQUIPPED WITH 19-INCH WHEELS AND THE STATED TIRE PRESSURE IS INCORRECT FOR THE EQUIPPED WHEELS.
Remedy: BMW WILL NOTIFY OWNERS AND PROVIDE CORRECT LABELS FREE OF CHARGE. THE OWNER WILL HAVE THE OPTION TO AFFIX THE LABEL THEMSELVES OR THEY MAY TAKE THEIR VEHICLE TO A BMW DEALER WHO WILL AFFIX THE LABEL FOR THEM AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT BMW AT 1-800-525-7417.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
Water may come into contact with the starter relay and gradually cause corrosion. This could affect the electrical connection inside the relay and make the engine difficult to start. It may also result in a short circuit and could cause the starter to overheat leading to a fire when the vehicle is in motion or when it is parked with the ignition off. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The engine starter’s electrical contacts may overheat and cause the vehicle to start improperly. Continued starting attempts can intensify the overheating and ignite surrounding components, potentially leading to a vehicle fire while driving or shortly after parking. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The RSW22 starter with reinforced water tightness (RWT) may experience increased abrasion of the magnetic contact, causing deposits to build up at the lowest point inside the relay. These deposits may increase relay contact resistance, leading to starting failures or short circuits. If a short circuit occurs, either when attempting to start the vehicle or while driving due to vibration-related movement of the deposits, it could cause a thermal event and increase the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The positive battery cable of the starter-generator may not have been manufactured correctly. This could result in a loose electrical connection, leading to excessive contact resistance. The vehicle cannot charge or start. Contact points in the starter-generator could overheat and cause a vehicle fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The chemical substances in the inflators of the TAKATA PSDI4 airbags may deteriorate over time, particularly in warm, humid climates. This could cause the airbag to rupture with too much force in the event of an accident, which could lead to serious or even fatal injuries in the worst-case scenario. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The failure concerns the RSW22 starter, type RWT (reinforced for watertightness). Increased abrasion of the magnetic contact can lead to the formation of deposits at the lowest point of the relay interior. This in turn can increase the resistance of the relay contact, causing accidental ignition or even short circuits, possibly leading to a thermal reaction and fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The failure concerns the RSW22 starter, type RWT (reinforced for watertightness). Increased abrasion of the magnetic contact can lead to the formation of deposits at the lowest point of the relay interior. This in turn can increase the resistance of the relay contact, causing accidental ignition or even short circuits, possibly leading to a thermal reaction and fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The hollow shaft of the servomotor was not welded correctly. The weld may not be able to withstand high braking pressure build-up and may break. In this case, the reduced braking performance requires greater force and the braking distance may increase. In addition, the ABS and DSC brake control systems are not assisted. This increases the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it could result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it could result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The software-based overload protection function cannot sufficiently prevent the starter being overloaded in the event of repeated long start-up attempts. The starter may overheat or sparks may be produced as a result of an increased current flow. This increases the risk of a fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The gas generator in knee airbag modules was not properly inserted into the air cushion, resulting in the cushion failing to unfold sufficiently. As a result, it may not be able to deploy correctly in the event of an accident, leading to a reduction in the restraint effect, increasing the risk of injury to the occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A seam on the inflator housing of the driver airbag may not have been correctly welded. In case of accident, when the airbag is deployed, the inflator can burst, releasing metal parts which could cause injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The stated maximum load specified in the user manual is incorrect. This could cause users to overload the vehicle, potentially leading to damage to the car and an increased risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The integrated braking system could be compromised, which could lead to an unexpected failure of the hydraulic braking assistance, thereby requiring greater pressure on the brake pedal. This can result in a longer braking distance, as well as failure of the Anti-lock Braking System (ABS) and the Dynamic Stability Control (DSC), increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The dashboard in the affected vehicles may not have been manufactured to the manufacturer specifications. In the event of anaccident, the passenger side airbag may not deploy as intended which could increase the risk of injury to the frontpassenger. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Due to a manufacturing error, the weld seam of the integrated transmission control unit (ITCU) may not have been correctly executed. As a result, transmission oil could leak into the ITCU, causing it to fail. This may lead to transmission seizure, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.
MARGINING ONTO FREEWAY ACCELERATED CAR SUDDENLY LOST POWER WENT INTO NEUTRAL AND BRAKES WENT HARD ENGINE MALFUNCTION LIGHTS ON THE DASH BUILD DATE DEC 2010 FALLS INTO VANOS REPAIR FIXED ONCE ALREADY AND HAS MADE THE VEHICLE INOPERABLE BMW CORPORATE IS CLAIMING NOT AT FAULT WHEN HUNDREDS OF CASES HAVE BEEN REPORTED ONLINE EVERY VEHICLE MADE FROM FEB 2010-DEC 2010 IS A TICKING BOMB
ME AND MY KIDS WERE DRIVING OUR 2011 BMW X5, WE WENT TO A FULL STOP ON THE FREEWAY, A SEMI WAS DRIVING TOO FAST BEHIND US, THE SEMI WAS ON ITS WAY TO CRUSHING ME AND MY THREE DAUGHTERS IN THE CAR. WE TRIED TO MOVE OUT OF ITS WAY AND CRASHED IN THE CAR INFRONT OF US AS THERE WAS NO PLACE TO GO. THE ONE SECOND DECISION WAS THE TOUGHEST DECISION I HAD TO TAKE IN MY LIFE, EITHER THE SEMI IS GOING TO KILL US ALL I I CAN CRASH IN THE CAR FRONT OF US TO AVOID DEATH, WE WERE RELYING ON THE AIRBAG TO SAVE OUR LIFE, THE AIRBAG DIDN'T DEPLOY, ACCIDENT OCCURRED ON JULY 17TH. THANKFULLY THE AIRBAG DID NOT DEPLOY OR WE WOULD'VE BEEN ALL DEAD FROM THE DEFECTIVE BMW AIRBAG, YESTERDAY (JULY 31ST) WE RECEIVED A LETTER FROM THE DMV THAT WE NEED TO CONTACT BMW TO REPLACE THE DEFECTIVE AIRBAG. WHAT IF THE AIRBAG DEPLOYED THAT DAY? HOW MUCH IS A HUMAN LIFE WORTH? WE PURCHASED A BMW TO PROTECT US DURING AN ACCIDENT AND WE FEEL CHEATED. WE WOULD'VE ALL LOST OUR LIVES. THE CAR HAS BEEN TOWED AND SITTING IN OUR DEIVEWAY. IT'S INOPERABLE AND THE AIRBAG HASN'T DEPLOYED. WE ARE SCARED TO EVEN GO INSIDE THE CAR TO GRAB OUR THINGS BECAUSE WE DON'T WANT THE AIRBAG TO DEPLOY. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS. IMMEDIATELY. MY DAUGHTERS ARE SCARED TO RIDE INSIDE A CAR, AND I'M SCARED TO DRIVE AGAIN. THERE HAS BEEN 24 REPORTED DEATHS FROM TAKATA, WE COULD'VE BEEN NUMBER 29.
OUR 2011 BMW X5D (DIESEL) STARTED HAVING STEERING ISSUES IN JUN OF 2012. MULTIPLE REPAIR ATTEMPTS HAVE BEEN UNSUCCESSFUL. LATER IT WAS INVOLVED IN A LOW SPEED CRASH, INJURING THE DRIVER IN DEC 2012 DUE TO A SUDDEN LOSS OF POWER STEERING. THIS WAS JUST MONTHS BEFORE ISSUING A RECALL FOR THE IDENTICAL PROBLEM ALTHOUGH BMW IDENTIFIED PROBLEMS BEFORE THE INITIAL PROBLEM WAS NOTICED. THE VEHICLE STILL TO THIS DAY HAS A PROBLEM WITH THE SUDDEN LOSS OF POWER STEERING, DIFFICULT LOW SPEED MANEUVERS AND UNUSUAL TIRE WEAR. WE DO HAVE A RECORDING OF A BMW OF NORTH AMERICA MASTER TECHNICIAN ADMITTING TO THE PROBLEM THAT BMW REFUSES TO CORRECT. IN FACT BMW REFUSES TO EVEN PERFORM WORK ON OUR VEHICLE EVEN THOUGH IT'S ADVERTISED AS "NO MAINTENANCE FOR 4YEARS/50,000 MILES" THIS IS AT ANY DEALERSHIP WE HAVE GONE TO DUE TO A NOTE IN THE DATABASE FROM BMW OF NORTH AMERICA. ALSO VEHICLE SERVICE HISTORY HAS BEEN FRAUDULENTLY ERASED FROM THEIR DATABASE AND BMW REFUSES TO FURTHER INVESTIGATE THE SAFETY OF THIS VEHICLE WHICH WAS PURCHASED NEW IN 2010 AND IS STILL UNDER FULL FACTORY WARRANTY. THEY INSIST THE VEHICLE IS SAFE TO DRIVE OFFICIALLY, WHILE UNOFFICIALLY ADMITTING THAT IT IS DANGEROUS. *TR
WHEN MAKING A RIGHT HAND TURN THE STEERING WHEEL LOCKED AND THE STEERING WHEEL COULD NOT BE TURNED, I CRASHED INTO A TREE, SUSTAINING MINOR INJURIES. PLEASE NOTE THE BMW ASSIST DID NOT WORK PROPERLY EITHER! IT TURNED ON BUT I WAS PLACED ON HOLD LEAVING THE ASSIST ON HOLD PERMANENTLY AND COULD NOT TURN IT OFF OR RESET IT. THEY ALSO NEVER CALLED FOR HELP. *TR
THIS CAR HAS BEEN TAKEN IN 3 TIMES NOW FOR THE SAME ISSUES. ENGINE LIGHT CAME ON AND SMELL OF EXHAUST IN CABIN. THIS SMELL STARTED AT AROUND 30,000 MILES, BUT AT THAT TIME IT WAS MINOR, AND WOULD GO AWAY QUICKLY. EXHAUST FILTER CLEANED AT COST OF $400. NEXT DAY THE ENGINE LIGHT AND EXHAUST SMELL STILL THERE. DIESEL EXHAUST RESERVOIR AND HEATER REPLACED (THIS WAS A RECALL FOR SOME OF THE SAME CARS, BUT NOT MY VIN). COST OF THIS REPAIR $1,300. FIVE DAYS LATER CAR TAKEN BACK TO DEALER WITH SMELL OF EXHAUST DURING COLD STARTS WAS EXTREME IN CABIN. EXHAUST LEVELS MEASURED AND CARBON MONONXIDE IN CABIN AT DANGEROUS LEVELS. DEALER SAYS THERE ARE LEAKS IN THE EXHAUST AT THE ENGINE AND THE COST WILL BE AROUND 1,100. LOOKING AT POSTINGS ON THE INTERNET, IT APPEARS THERE HAVE BEEN MANY ISSUES WITH EXHAUST IN THE CABIN , AND WITH THE EXHAUST FLUID HEATER, AND OR COOLER MALFUNCTIONS. THERE APPEARS TO BE A FEW RECALLS ON THE SAME YEAR AND MODEL CAR EXHAUST AND EXHAUST FLUID COMPONENTS, BUT NONE ON MY VIN. THIS IS A HIGHLY DANGEROUS SITUATION AS THE LEVELS OF EXHAUST IN THE CABIN IS AT A DEADLY LEVEL. THIS EXHAUST LEVEL HAS BEEN HIGH ENOUGH TO MAKE ME SICK. THIS NEEDS TO BE ADDRESSED ASAP. *TR
Headlight wiring insulation dry rots prematurely within headlight causing system failure, which includes Headlight malfunction and system shorting. Headlights are known to stop working due to wiring shorting out, issues may cause an electrical fire besides malfunction.
Our car get on fire from begin low on oil, we stopped on the side and went on another car to get oil at the gas station and Suddenly star on fire and our entire car truck burned. Luckily we were able to get out off the car on time.
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THE VEHICLE WAS EMITTING A BURNING ODOR COMING FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE WHEN DRIVING. THE CONTACT STATED THAT AFTER STOPPING THEN ATTEMPTING TO ACCELERATE THE VEHICLE, THE VEHICLE WOULD HESITATE. IN ADDITION, THE VEHICLE JERKED WHEN TURNING OR DECELERATING. ON A SEPARATE OCCASION, THE AIR BAG WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER (ROADSHOW BMW, ADDRESS: 405 N GERMANTOWN PKWY #6207, CORDOVA, TN 38018, PHONE: (901) 365-2584) WHO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE), AS WELL AS, THE RECALLS FOR THE AIR BAGS AND ENGINE (NHTSA CAMPAIGN NUMBERS UNKNOWN). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE 190,000.
UPON STARTING MY CAR AT A FRIEND'S HOUSE, I HEARD A BRIEF ELECTRICAL BUZZING NOISE THAT THEN STOPPED. IT SOUNDED LIKE THE RADIATOR FAN, BUT THE FAN WASN'T MOVING. I DROVE MY CAR APPROXIMATELY 15 MILES HOME AND PARKED IT. ABOUT 2.5 HOURS LATER, FROM INSIDE MY HOME, I HEARD THE SOUND OF WHAT SEEMED TO BE A SMALL EXPLOSION. I LOOKED OUTSIDE AND MY CAR'S ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. IT HAD PARKED, UNUSED WITH THE MOTOR OFF FOR MORE THAN TWO HOURS ON A COOL DAY WITH TEMPERATURES IN THE 40S WITH NO WARNING INDICATORS LIGHTS OR MESSAGES. I LATER LEARNED BMW HAD ISSUED A RECALL FOR ELECTRICAL FIRES, HOWEVER, I NEVER RECEIVEDA RECALL NOTICE. PRESS REPORTS NOTE THAT MORE THAN 90 SUCH FIRES HAVE BEEN REPORTED TO YOUR AGENCY, AND I CAN STILL FIND NO DOCUMENTATION ON YOUR WEBSITE OF THIS PROBLEM.
TL* THE CONTACT OWNS A 2011 BMW X5. APPROXIMATELY TEN MINUTES AFTER THE CONTACT PARKED THE VEHICLE IN THE GARAGE, THE FIRE ALARM ACTIVATED. AFTER RETURNING TO THE GARAGE, THE CONTACT NOTICED FLAMES AND SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED SMOKE COMING THROUGH THE VENTS INSIDE THE VEHICLE. THE CONTACT ALSO SMELLED A STRONG BURNING ODOR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING), BUT THE CONTACT WAS NOT NOTIFIED. WHILE DRIVING, THE IDLER PULLEY BOLT FRACTURED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V248000 (ENGINE AND ENGINE COOLING) AND 17V683000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2011 BMW X5. AFTER PARKING THE VEHICLE OVERNIGHT, THE CONTACT DISCOVERED FLAMES AND SMOKE INSIDE THE CABIN OF THE VEHICLE THE FOLLOWING MORNING. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (JMK BMW IN SPRINGFIELD, NEW JERSEY) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
MY WIFE'S BMW WAS PARKED IN OUR GARAGE UPON RETURNING FROM THE DEALERSHIP WHERE A SERVICE RECALL HAD BEEN PERFORMED. THE CAR SELF COMBUSTED DESTROYING THE BMW X5 , MY BMW 328 XI, OUR GARAGE AND PORTIONS OF OUR CONDO ADJACENT TO THE GARAGE.
FIRE OCCURRED IN THE DRIVER SIDE DOOR (TOP SPEAKER) SHORTLY AFTER STARTING THE ENGINE AND DRIVING DOWN THE ROAD. THE VEHICLE HAD A STRONG ODOR AND SMOKE WAS POURING OUT. I IMMEDIATELY PULLED OVER AND LOCATED THE SOURCE OF THE SMOKE AND SAW A FLAME. I TOOK A PHOTO OF THE FLAME TO DOCUMENT IT. I SHUT OFF THE RADIO AND THE FLAME AND SMOKE DISSIPATED.
VEHICLE WAS PARKED IN GARAGE AT HOME AND RANDOMLY BURST INTO FLAMES AT APPROXIMATELY 2AM. FIRE CAUSED OVER $800,000 IN DAMAGE AND HOME TOOK WELL OVER A YEAR TO REPAIR. INSURANCE AND FIRE INVESTIGATORS DETERMINED THAT THE CAUSE OF THE FIRE COULD NOT HAVE BEEN ANYTHING IN THE GARAGE WITH THE EXCEPTION OF THE CAR, BUT I HAVE YET TO RECEIVE ANY TYPE OF FORMAL REPORT AND IT HAS BEEN OVER THREE YEARS.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.