2011 Toyota Prius
6 recalls and 519 owner complaints on record for this model year.
Check a specific vehicle
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VIN6 recalls and 519 owner complaints on record for this model year.
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
Due to a software issue, the Parking Assist control unit that works with the Panoramic View Monitor (PVM) to show the rearview camera image may briefly freeze when backing up if reverse gear is selected shortly after starting the vehicle. In addition, the rearview camera may not appear the next time the vehicle is started if the vehicle is turned on and off again within a short time window. This may increase the risk of a crash with a person or another vehicle during a backing event. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The sealing performance of the rear door opener switch can deteriorate over time and may allow water ingress under high-pressure splashes. This can cause a short circuit and unintended activation of the door release. If the door is unlocked, it may open unexpectedly while driving, increasing the risk of injury. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle. It will no longer be possible to initiate an emergency call using the eCall system, increasing the risk of injuries, delayed assistance in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Insufficient waterproofing of the door opener switch may allow water to infiltrate and cause a short circuit. This could result in the door opening unexpectedly while the vehicle is in motion or during an accident if it is not locked, increasing the risk of injury to occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.
I AM AN EXCELLENT DRIVER. I PURCHASED THIS PRIUS IN THE SUMMER OF 2011. WE (MY WIFE AND YOUNG DAUGHTER) WERE PROCEEDING ON JUANITA DRIVE N.E. IN KIRKLAND, WA. MY WIFE AND I AGREE THAT OUR SPEED WAS APPROXIMATELY 30-33 MPH AND THAT THERE WERE APPROXIMATELY 3+ CAR LENGTHS BETWEEN US AND THE VEHICLE IN FRONT OF US. THE WEATHER WAS DRY AND SUNNY. SUDDENLY, A VEHICLE THREE VEHICLES AHEAD OF US STOPPED TO MAKE A LEFT TURN, AND THE TWO VEHICLES BEHIND IT WERE ABLE TO STOP. I IMMEDIATELY APPLIED MY BRAKES TO THE FLOOR AS SOON AS I OBSERVED THE STOPPED VEHICLE AHEAD. I FELT NO RESPONSE - NO GRIPPING OF THE BRAKES OR GRIPPING OF THE WHEELS TO THE ROAD, NO SQUEALING, NO SKIDDING, NO SENSE OF THE BRAKES SLOWING THE VEHICLE IN THE THREE SECONDS I APPLIED THEM. DUE TO VEHICLES IN THE OPPOSING LANE, A NARROW ROAD AND NO SHOULDER (A DITCH WITH TELEPHONE POLES ON THE RIGHT), I WAS FORCED TO DESIGN THE LEAST HARMFUL IMPACT - MY FRONT RIGHT CORNER TO THE REAR LEFT CORNER OF THE VEHICLE IN FRONT. THE IMPACT TORE OPEN THE RIGHT FRONT OF THE VEHICLE, SHATTERING THE WINDSHIELD NEXT TO MY WIFE AND CAUSING HER LEGS TO FLY UP AND STRIKE THE DASHBOARD, INJURING HER LEGS IN SEVERAL PLACES. HER AIRBAG DID NOT DEPLOY. MY 7-YEAR-OLD WAS IN HER CAR SEAT IN THE BACK SEAT. THE LARGER SPLIT BACK WAS BEHIND HER. THE BACK BECAME UNHINGED AT IMPACT AND FLIPPED FORWARD, FORCING MY DAUGHTER'S UPPER BODY FORWARD. SHE SUSTAINED MINOR FACIAL INJURIES. WHILE IT IS POSSIBLE THAT THE AIRBAG NON-DEPLOYMENT WAS APPROPRIATE (I AM NOT CERTAIN OF THIS), THERE IS NO QUESTION THAT THE BRAKING WAS SOFT, SQUISHY, NON-EXISTENT, AND THE BACK SEAT SHOULD NOT HAVE BECOME UNHINGED. *TR
The contact owned a 2011 Toyota Prius. The contact stated while driving at an undisclosed speed in an intersection, a Ford F-150 vehicle crashed into the front driver's side of the vehicle. The contact stated he was pinned between the door and the infotainment system. The airbags failed to deploy. No warning lights were illuminated. The contact was taken to the local hospital by a friend in a private vehicle, and the contact received medical assistance. The contact sustained internal bruising and external bruising and cuts. Additionally, the contact sustained a major injury was on the neck, on the laryngeal prominence area of the neck and on the collar bone. The medical Doctor informed the contact that the major injury could heal in 4 weeks, or in 7-8 months. The contact was also informed that the major injury could become a permanent condition, causing cramps and stiffness depending on the weather. The contact was experiencing trouble sleeping due to the injuries. The vehicle was towed to a local tow lot and was totaled. A Police report was filed. The leasing company the vehicle was purchased from was notified of the failure. The contact related the failure to an unknown air bag recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 325,000.
ON Sept 9th, 2022, I was involved in a collision, traveling approximately 30 - 40 MPH and struck a vehicle that pulled into my path. I struck the other vehicle perpendicularly (T-Boned). My vehicle impacted on the front, initially, and then on the driver's side at full force. The result of the accident caused the front bumper to be damaged and the entire left side of the car was crushed. The force of the accident caused the driver's window and port-hole to shatter. The AIR BAGS DID NOT DEPLOY. None of the air bags deployed. The vehicle is still in the auto repair lot and has yet to be inspected by anyone. There we NO prior indicators of any problems with the airbag system.
The contact owns a 2011 Toyota Prius. The contact stated that she was hit by another vehicle while turning left onto a highway at 5 MPH. The contact was hit on her driver-side door at approximately 60 MPH and the airbags did not deploy upon impact. The contact stated that the driver seat had collapsed backward onto the rear driver seat which sent her over the steering wheel and into the windshield. The contact lost consciousness upon impact and when she came to, her hands were dangling over the steering wheel with her head pinned to the windshield glass. The contact was removed from her vehicle by authorities and was transported to the hospital by ambulance. The contact was treated for a broken sternum, four broken ribs, two on both the left and right side of her body, and severe bruising on both the left and right side of her entire body. The contact stated that five occupants inside the other vehicle were all transported to the hospital including a four-year-old child whose car seat broke upon impact. The whereabouts and injuries of the occupants are unknown. A police report was filed at the scene. The vehicle was towed to an independent tow yard but had yet to be destroyed. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was 117,000. The VIN was not available.
AFTER APPLYING BRAKES CAR CONTINUED TO MOVE FORWARD THROUGH GARAGE OPENING CRASHING INTO WALL AT END OF GARAGE BEFORE IT STOPPED. BRAKE WAS NOT SLOWING/STOPPING VEHICLE
TL* THE CONTACT OWNED A 2011 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND A CEMENT BARRIER. THE AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED BACK, NECK, AND CHEST INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS LATER DEEMED DESTROYED. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
GOT HIT ON THE FRONT LEFT SIDE OF VEH. NOT AT FAULT AND I BELIEVE THE OTHER PARTY MIGHT HAVE PROVIDED FALSE PAPERS. BUT THE REASON FOR THE COMPLAINT IS MY AIRBAGS DIDNT DEPLOY??? FRONT BUMPER COVER BUMPER AND RADI. HAD DAMAGES. IN MY NONENEXPERT OPINION ENOUGH TO CAUSE IT TO EEPLOY
CAR WAS IN MOTION ABOUT 20MPH. WHEN BRAKES WAS APPLIED, THE CAR FAILED TO SLOW DOWN BUT INSTEAD QUICKLY ACCELERATED. CONTINUOUSLY APPLYING THE BRAKES DID NOTHING. CAR CAME TO A STOP APPLY RUNNING INTO ANOTHER CAR.
A DRIVER MADE A LEFT TURN IN FRONT OF MY CAR AND I HIT THE FRONT PASSENGER DOOR OF HIS SUV. MY FRONT END WAS TOTALED OUT. I RECEIVED A NECK AND HEAD INJURY AS WELL AS A SHOULDER AND HAND. HAD MY AIRBAGS DEPLOYED LIKE THEY WERE DESIGNED TO MY INJURIES WOULD HAVE BEEN MINIMIZED. *TR
ON FRIDAY, JAN. 16, 2014 MY HUSBAND MADE A RIGHT HAD TURN FROM A STOP SIGN ONTO A ROAD IN TOLEDO, OH. AN ONCOMING VEHICLE DID NOT SEE HIM AND TURNED INTO THE FRONT DRIVES SIDE SMASHING THE DOOR INTO MY HUSBAND. HIS HEAD WENT THROUGH THE WINDOW AND THE SIDE AIR BAGS DID NOT DEPLOY. OUR FRAME WAS SMASHED, DOOR SMASHED, FRONT TIRE BENT IN, DASHBOARD WAS BOWED AND BROKEN, FRONT, SMALL SIDE, AND MAIN DRIVERS SIDE WINDOWS BROKEN. THE CAR WAS FOUND TO BE A TOTAL LOSE, MY HUSBAND HAD TO SEEK MEDICAL ATTENTION, BUT MY MAIN QUESTIONS IS WHY DID THE SIDE AIR BAG NOT DEPLOY 02/05/15*LJ UPDATED 6/9/2015 *JS
TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THE AIR BAGS FAILED TO DEPLOY AFTER ANOTHER DRIVER CRASHED INTO THE DRIVER SIDE OF THE VEHICLE. THE CONTACT SUSTAINED UNKNOWN INJURIES. THE CONTACT WAS NOT AWARE IF THE PASSENGERS OCCUPYING THE OTHER VEHICLE SUSTAINED ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE WAS TOWED. THE APPROXIMATELY FAILURE MILEAGE WAS 60,000. UPDATED 11/21/14*LJ THE CONSUMER STATED THE FAILURE OF THE AIRBAGS WAS REPORTED TO THE MANUFACTURER. THE CONSUMER BELIEVED THE AIR BAG SHOULD HAVE DEPLOYED. UPDATED 5/5/2015 *JS
AS THE PASSENGER IN THE CAR THAT I OWNED WE WERE DRIVING AND HIT THE BACK END OF A LARGE PICKUP TRUCK AT APPROX 26-28 MPH. I AM 5'10" AND AS ALWAYS WAS NOT SITTING CLOSE TO THE DASH. ONCE I REALIZED WHAT HAPPENED MY FACE WAS BLEEDING VERY HEAVILY. WHAT HAD HAPPENED WAS MY FACE HAD SLAMMED INTO THE DASH (IS NOT CLOSE TO INDIVIDUALS IN PRIUS'. MY NOSE HAD A SIGNIFICANT RIP IN TWO LOCATIONS AND WAS TRANSPORTED BY AMBULANCE FOR PLASTIC SURGERY. WITHIN 24 HRS MY ENTIRE FACE WAS SWOLLEN WITH A MAJORITY OF DARK BRUISING FROM MY EYES TO MY JAWS. AND MULTIPLE STITCHES IN MY NOSE. MY SEATBELT FAILED TO RESTRAIN ME BACK. THE AIRBAGS DIDN'T DEPLOY. ACCORDING TO THE AUTO SHOP THE AIRBAGS DIDN'T DEPLOY BC IT HAD MISSED THE SENSOR BY AN INCH. THE DAMAGE TO THE VEHICLE WAS THE FRONT CENTER OF THE VEHICLE AND THE ENTIRE PASSENGER FRONT END. THE HOOD ROLLED UP AND EVEN PARTIALLY CAME THRU THE WINDSHIELD. THE CAR WAS TOTALED FROM THE IMPACT.THEY STATED TO THEM THERE IS NO REASON THE SEAT BELT DIDN'T RESTRAIN. HOWEVER AFTER CONTACTING TOYOTA THEY DID AN INSPECTION ROUGHLY THE MIDDLE OF JANUARY AND I RECEIVED A COPY OF THE DATA REPORT THAT SHOWED MY MPH AND PROOF I WAS RESTRAINED AND MORE INFORMATION THAT AN AVERAGE PERSON WOULDN'T UNDERSTAND. THE END OF MARCH 2013 I RECEIVED A RESPONSE STATED THE SEATBELT WORKED WITHIN THE LEGAL GUIDELINES. MY THOUGHTS WERE NO WAY, WHAT WOULD BE THE PURPOSE TO WEAR THE SEATBELT IF YOU CAN STILL BE SERIOUSLY INJURED AND THEN THANKING GOD THAT MY DAUGHTER WASN'T IN THE FRONT SEAT AND NEVER HAD BEEN IN THE CAR. WITH THAT BEING SAID I WILL NEVER BUY A TOYOTA AGAIN, THE AMOUNT I SAVED IN GAS DRIVING A PRIUS IS NOT WORTH THE LOSS MY DAUGHTER WOULD GO THRU IF I WERE NOT ALIVE BECAUSE OF A PRIUS (TOYOTA). *TR
WAS DRIVING A 2011 PRIUS WITH JUST UNDER 25,000 MILES ON OCTOBER 18, 2012 ON A 2 LANE HIGHWAY. A REAR TIRE SIDEWALL BLEW OUT. THERE WAS A ROLLOVER END FOR END DOWN A VERY STEEP AND LONG DITCH. THERE WERE SEVERE BACK INJURIES. *TR
ON OCTOBER 18,2012 I WAS DRIVING MY 2011 PRIUS 2 ON A 2 LANE HIGHWAY AT 55 MPH WHEN THE DRIVERS SIDE REAR YOKOHAMA TIRE BLEW OUT ON THE SIDEWALL. I SWERVED IN TO THE LEFT LANE TWICE BEFORE LEAVING THE ROAD, SNAPPING OFF A UTILITY POLE, GOING DOWN A REVINE AND ROLLING OVER END FOR END AND SIDE TO SIDE. I ENDED UP IN THE MIDDLE OF THE BACK SEAT ON MY STOMACH FACING THE REAR OF THE CAR. THE DRIVERS SEAT WAS BROKEN BACK AND MY SEATBELT WAS STILL ON. I WAS IN IN THE HOSPITAL FOR A MONTH FOLLOWING BACK SURGERY. I HAD 3 CRACKED VERTIBRE AND ONE CRACKED RIB AS WELL AS MANY BRUISES. NEEDLESS TO SAY THE CAR WAS TOTALED AND I AM STILL RECOVERING 3.5 MONTHS LATER. *TR
TL* THE CONTACT OWNED A 2011 TOYOTA PRIUS. THE CONTACT WAS DRIVING 8 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE PASSENGER SIDE DOOR. THE DRIVER'S SIDE SAFETY BELT FAILED TO RETAIN THE DRIVER, CAUSING INJURIES TO THE BACK AND NECK. THE POLICE WERE NOTIFIED AND A REPORT WAS ON FILE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 8,000. UPDATED 04/19/12*LJ THE CONSUMER ALSO STATED THE AIR BAG FAILED TO DEPLOY. TOYOTA SENT THE CONSUMER A NOTICE EXPLAINING THE AIR BAG DID NOT DEPLOY, BECAUSE THERE WAS NO DIRECT FRONTAL IMPACT, ONLY IMPACT TO THE RIGHT FRONT SIDE OF THE VEHICLE/DOOR AREA, THE MORE YIELDING PORTIONS OF THE VEHICLE. THERE WAS INSUFFICIENT ABRUPT FORWARD DECELERATION OF THE VEHICLE TO DEPLOY THE AIR BAG. THE LETTER ALSO STATED THE SEAT BELT OPERATED AS DESIGNED WITHIN THE MANUFACTURER'S SPECIFICATION. UPDATED EVOQ 05/24/12 UPDATED EVOQ 06/18/12
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.