1 recall and 34 owner complaints on record for this model year.
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Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
Remedy: Dealers will inspect and activate the radar sensor as necessary, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA02.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
A flaw in the vehicle's combination meter programming causes it to deteriorate its memory. Due to this the display of the monitor may not work, removing access to the speedometer and warnings. This increases the risk of accidents. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Insufficient pressing of parts in the high pressure fuel pump can cause movement of the cylinder in the fuel pump through which the piston moves. This can create wear between the cylinder and the pump body, resulting in increased stress on valves and/or movement valve seat inside the pump body. This increased stress can cause a crack in the weld of the affected valves, which could lead to a fuel leak, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Insufficient pressing of parts in the high pressure fuel pump can cause movement of the cylinder in the fuel pump through which the piston moves. This can create wear between the cylinder and the pump body, resulting in increased stress on valves and/or movement valve seat inside the pump body. This increased stress can cause a crack in the weld of the affected valves, which could lead to a fuel leak, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle. It will no longer be possible to initiate an emergency call using the eCall system, increasing the risk of injuries, delayed assistance in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The design of the accessory immobilizer is not robust enough. It allows the vehicle to be in 'Ready ON' mode even when no match is found between the vehicle and its key but will switch the vehicle to 'Ready OFF' after. It can happen while driving, which will stop the car and increase the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.
The contact owned a 2021 Toyota C-HR. The contact stated that while driving at 65 MPH, she collided with a deer attempting to cross the freeway. The contact stated that the collision was the result of the pre-collision avoidance system failing to activate. Both driver-side and passenger-side air bags were deployed. No warning lights were illuminated on the instrument panel. A police report was filed. The vehicle was towed from the scene to a tow yard, where it remained. The contact reported that two individuals were treated for injuries following the accident. The driver sustained whiplash, two herniated discs, a torn meniscus, and a torn retina. The passenger sustained whiplash and various other unspecified injuries. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired and was deemed a total loss as a result of the collision. After investigating the issue, the contact related the failure to NHTSA Campaign Number: 22V107000 (Forward Collision Avoidance). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 30,000.
The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound lot. The contact was informed by the impound lot, that the cause of the brake failure was due to the bolt being loose on the A-frame. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger air bag wire harness and the Anti-lock braking systems (ABS) to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 32,000.
THE INCIDENT HAPPENED ON THE 9TH OF APRIL 2021 AT 06:45AM ON OUR COMPANY'S CAR PARK, THIRD LEVEL. AS I WAS PARKING THE TOYOTA CHR, I'M FULLY AWARE THAT I'M JUST LIGHTLY STEPPING ON THE GAS LIKE WHAT I'M DOING WHEN I'M PARKING THE CAR EVERYTIME I GO TO WORK WHEN THE CAR SUDDENLY REVVED UP. IT HAPPEN SO FAST AND WITHIN A SHORT DISTANCE I CRASHED ON THE WALL. I TRIED TO BACK UP AND IT REVVED UP BACKWARD AGAIN AND HIT THE REAR OF ANOTHER CAR. I TRIED TO MOVE FORWARD BY STEPPING LIGHTLY ON THE GAS AND IT ACCELERATES SO FAST FORWARD AGAIN UNTIL I HIT THE WALL AND SOMEBODY RAN OVER AND HELP ME OUT OF THE CAR. EVERYTHING HAPPEN QUICKLY THAT'S WHY I WAS IN SHOCK. I KNOW VERY WELL SOMETHING WRONG WITH THE CAR, BECAUSE I PARK THE SAME WAY EVERYTIME I GO TO WORK AND NOTHING HAPPEN. MY CAR WAS TOTALED AND SO WAS THE CAR THAT WAS HIT WHEN IT BACKED UP.
There was a sound that the car was making. Took in to the Toyota of Ashland dealership they could not repair it. The CVT bearing needs replaced.
Driving to [XXX] from [XXX] to visit my [XXX] mother. Stopped in [XXX] called my brother to come fallow me the rest of the way because a noise that started under the car was very disturbing. My brother fallowed. Me the rest of the way to [XXX] to my sisters house. This was XXX the following day my sister had me take it into a local shop in town. They said it was the transmission and I knew I couldn’t afford a new transmission I just bought the car a week ago for 17,000. I asked the dealer to help nothing asked Toyota for help nothing . Decided to get a second opinion and took it to AAMCO same diagnosis. This powertrain if it would have seized up while driving I could have been killed or hurt or even worse I could have hurt a child or killed a child. This is unexceptionable. Why is it that they are doing something for people in [XXX] but not the [XXX]. Are we less important? I know they are under investigation but allmost all the companies that are having problems with there cvt transmissions are at least trying to do something. I have multiple sclerosis and this stressed me out so much I went to the emergency room to get care. Please make them take accountability. We are important too. This happened XXX and today is XXX and I might have my car back XXX to go home. I had to get a 5,000 signature loan on top of the 17,000 loan i just got to get the car borrowed 1,300 from my husband boss and a 1,000 from my sister. I would have got it all from the bank but that’s all they could give me with the one loan. I hadn’t enven had time to make one payment. The loan I had to get is a high cost loan but none of this should be happening. I’m grateful no one got hurt but this does hurt me. Especially if I end up not being able to pay for it in the end on 1010 a month. Please seriously look into this INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
It will not drive forward and only in reverse. There is a known bearing issue but unfortunately this is past the 60k and no recall.
On May 26, 2026 I was driving on the highway at around 50mph and the vehicle swerved to the right on its own causing me to swerve back and forth between two lanes for about 10 seconds. The wheel moved on its own causing me to use force to try to get the car back in control. Thankfully no one was next to me but if that had not been the case, it would have a caused a serious and life threatening accident. Had I been going any faster or on the regular streets, I am certain the vehicle would have flipped or ran off the road. It was EXTREMELY scary, especially as I am a mother and my baby is frequently in the car. I have contacted two separate Toyota dealerships neither one of them giving any concern to my safety or well-being and are charging me $100+ to run a diagnostics. I no longer feel safe driving this vehicle, I no longer believe that Toyota cares about their clients and will no longer be recommending Toyota for their lack of concern of their drivers safety. There were no warning messages or notifications before, during, or after the incident.
The contact owns a 2021 Toyota CH-R. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal whining sound that progressively became louder. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact stated that the vehicle was taken to the dealer on several occasions for routine maintenance since the whining sound started, but the dealer had not advised the contact of a transmission failure. The manufacturer was notified of the failure and provided a goodwill assistance offer, which the contact declined. The failure mileage was approximately 60,000.
The car has developed a growl/whine from the transmission. A trip to the mechanic determined that it sounded as if a bearing inside the transmission is failing. A check online showed multiple complaints regarding the transmission failing with the same issues as my car, and what appeared to be a possible class action lawsuit being filed regarding this transmission issue. No recall is showing for the transmission from Toyota. Recommendation from the mechanic was to replace the transmission rather than repair it.
unusual noises, unexpected slipping, deacceleration. According to mechanics is a CVT bearing failure
The transmission has failed. Started making a whirring noise at 60000 and got worse from there. Toyota wants to charge 13k to fix issue.
My transmission went out on my 2021 C-HR. The problem is, Toyota continued making and selling the car after they knew there was an issue. The 2018 and 19 models had transmission recalls, but they failed to fix the issue and continued to let others purchase a vehicle that was going to fail.
I was told that the bearing was going out in the transmission. Toyota is charging $11,000 to replace it. Seems to be a common occurrence amongst these vehicles.
The transmission all of a sudden started making a whistling noise. Took it to the shop for them to tell me the transmission is bad and needs replaced.
Our family vehicle is barely 5 years old with a little over 100k miles driven and is already in need of a transmission. We invested in a Toyota because they are known for being reliable and efficient cars but now are expected to either pay 8-10k or use the C-HR as a paltry down payment of $2k for another car we would once again start paying down. This is not the product or experience we expect especially since the car was properly maintained at every step.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.