2 recalls and 270 owner complaints on record for this model year.
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FIVE FACTORY ALLOY WHEELS (MODEL 6934 AND 6936), WITH FACTORY LLAT, AND WITH PORT INSTALLED WR4, FOUR ALLOY WHEEL UPGRADE PROCESSED AT THE JACKSONVILLE, FLORIDA PORT AND DISTRIBUTED BY SOUTHEAST TOYOTA DISTRIBUTORS IN THE STATES OF ALABAMA, FLORIDA, GEORGIA, NORTH AND SOUTH CAROLINA, WHEN THE VEHICLES WERE PROCESSED AT THE PORT, AN ALLOY TIRE/WHEEL UPGRADE WAS INSTALLED. THE UPGRADE INCLUDED 4 ALLOY WHEELS. THE ORIGINAL SPARE TIRE/ALLOY WHEEL WAS NOT CHANGED. THE SPARE TIRE REQUIRES THE USE OF A DIFFERENT STYLE OF WHEEL NUT TO ATTACH IT TO THE VEHICLE.
Remedy: OWNERS WILL BE PROVIDED WITH DIFFERENT STYLE LUG NUTS, A WARNING LABEL FOR THE SPARE RE/ALLOY WHEEL, AND AN OWNER'S MANUAL ADDENDUM.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
Due to a software issue, the Parking Assist control unit that works with the Panoramic View Monitor (PVM) to show the rearview camera image may briefly freeze when backing up if reverse gear is selected shortly after starting the vehicle. In addition, the rearview camera may not appear the next time the vehicle is started if the vehicle is turned on and off again within a short time window. This may increase the risk of a crash with a person or another vehicle during a backing event. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A flaw in the vehicle's combination meter programming causes it to deteriorate its memory. Due to this the display of the monitor may not work, removing access to the speedometer and warnings. This increases the risk of accidents. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The seat back of second row seats may not remain in a locked position. A seat back that has not been secured in a locked position may fail to restrain occupants properly, increasing the risk of injuries in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The second-row split mid-bar seat back frame has an incorrect radius. When only one of the two seats in this seat row is folded, the rear occupants may come into contact with the mid-bar end and get injured. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The lower front bumper cover can easily come off, resulting in that the engine skid plate and fender liners may also detach from the vehicle while driving, creating a risk of injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle. It will no longer be possible to initiate an emergency call using the eCall system, increasing the risk of injuries, delayed assistance in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.
DT*: THE CONSUMER HIT A PATCH OF BLACK ICE TRAVELING AT 45 MPH WHEN APPROACHING A STOP SIGN; THE VEHICLE PROCEEDED THROUGH A STOP SIGN STRIKING ANOTHER VEHICLE IN THE PASSENGER SIDE. THE AIRBAGS DID NOT DEPLOY. THE PRE-BRAKING WAS MINIMAL DUE TO THE ICY ROAD CONDITIONS. BOTH OCCUPANTS OF THE VEHICLE WERE WEARING SEAT BELTS AND SUSTAINED MINOR INJURIES. POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE, BUT WAS NOT TOTALED DUE TO ASSESSMENT OF THE INSURANCE ADJUSTOR AND THE LACK OF AIRBAG DEPLOYMENT. PRIOR TO THE ACCIDENT, THE AIRBAG WARNING LIGHT ILLUMINATED IN COLD TEMPERATURES, BUT THE VEHICLE WAS NOT SEEN BY A DEALER FOR THIS PROBLEM. *JB PRIOR TO THE ACCIDENT, THE REAR BRAKES AND ROTORS WERE REPLACED. UPDATED 03/03/06. *JB UPDATED
HEAD ON COLLISION AIR BAGS DID NOT DEPLOY SPEEDS 25-40 MPH
I WAS IN MOTION WHEN WE HIT A COW GOING 45MPH THAT JUMPED OUT AT MY HUSBAND AND I MY AIR BAGS DID NOT DEPLOY THE CAR IS TOTALED WAS CITY STREET
DURING A WRECK AIRBAGS DID NOT DEPLOY WHEN I HIT AN UNMARKED UTILITY POLE IN THE ROADWAY OF A PARKING LOT EXIT.
TL* THE CONTACT OWNED A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING CAUSING A CRASH. THE CONTACT SUSTAINED INJURIES TO HER LEFT FOOT. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,082.
GRANDMOTHER WAS LEAVING AND DROVE THROUGH A CLOSED WROUGHT IRON GATE THAT WAS OVER 10' TALL AND 16' WIDE. CONTINUED ACCELERATING THROUGH A PARKING LOT ACROSS THE STREET, DROVE OVER A LARGE DECORATIVE BOULDERS AND CAME TO HALT AFTER CRASHING INTO A NEIGHBORS FENCE. SHE SAID THAT SHE ATTEMPTED TO STOP IN FRONT OF HER GATE TO OPEN IT BUT THE BREAKS WOULD NOT WORK AND THE CAR KEPT ACCELERATING. THANKFULLY IT ENDED HOW IT DID LEAVING HER WITH MINOR INJURIES. IT IS ALSO DISGUSTING KNOWING THAT IT COULD HAVE BEEN MUCH WORSE AND IF A CAR DEFECT IS THE REASON NOTHING WILL BE DONE UNTIL DEATHS BEGIN TO OCCUR. *TR
2003 TOYOTA HIGHLANDER. CONSUMER SUBMITS DOCUMENTATION RELATED TO UNINTENDED ACCELERATION ISSUES WITH VEHICLE *TGW THE CONSUMER STATED THE VEHICLE ACCELERATED OUT OF CONTROL AND SUBSEQUENTLY, CRASHED INTO A CONCRETE DIVIDER, STRUCK A PALM TREE AND THEN A METAL LIGHT POLE. EVEN AFTER THE VEHICLE CAME TO REST, THE ENGINE CONTINUED TO REV VERY FAST. IT FINALLY STOPPED A FEW SECONDS AFTER THE IMPACT. *JB
2003 TOYOTA 4DR. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED SHE WAS ATTEMPTING TO PARK WHEN THE VEHICLE SUDDENLY ACCELERATED AND STRUCK A FENCE. THE CONSUMER BELIEVED THE ACCELERATOR WAS STUCK. *JB
CAR WAS BEING DRIVEN SLOWLY IN TRAFFIC. WHEN OTHER CARS STOPPED, THE BRAKES WERE APPLIED. INSTEAD OF STOPPING, THE CAR CONTINUED FORWARD, HITTING ANOTHER CAR. IT SEEMED AS THOUGH THE BRAKES DID NOT WORK. THE CAR WAS TAKEN TO THE DEALER THE NEXT DAY TO HAVE THE BRAKES EVALUATED. WE WERE TOLD THAT THE REPAIRMAN SAW THOSE KIND OF ACCIDENTS ALL THE TIME WITH ANTI-LOCK BRAKES. " YOU CANNOT HIT THEM HARD OR THEY WILL FAIL". *TR
I HAVE AN '03 TOYOTA HIGHLANDER. BRAKES FAILED WHILE PARKING CAUSING ME TO CRASH INTO CEMENT RETAINING WALL. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE BRAKES FAILED TO SLOW AND STOP. THERE IS BODY DAMAGE AND LEAKING FLUIDS AS A RESULT. THE CAR HAS BEEN TOWED TO A TOYOTA DEALER. BRAKES HAVE YET TO BE EVALUATED. THIS HAS NOT HAPPENED BEFORE. ALTHOUGH THE CAR WAS MOVING SLOWLY I WAS INJURED UPON IMPACT. *JB
MY 2003 TOYOTA HIGHLANDER ACCELERATED AT A HIGH RATE OF SPEED WHILE THE BRAKE WAS FULLY APPLIED AS I TURNED INTO A PARKING SPOT. LUCKILY, IT HAPPENED WHEN I WAS 60% OR SO INTO THE SPACE, AS I ONLY ACCELERATED INTO A BRICK WALL, NOT ANOTHER CAR OR PERSON. *AK
MY DAUGHTER HAD PARKED HER CAR AT THE SCHOOL PARKING LOT ON 5/27/2014 AT 7:02 AM , SHE WENT TO SCHOOL STAYED THE WHOLE DAY AT SCHOOL , SHE WENT TO DANCE PRACTICE AFTER SHE GOT OUT AT ABOUT 3:30 PM SHE HEADED TO THE PARKING LOT TO GO HOME, SHE SAID AS SHE WAS APPROACHING THE VEHICLE SHE HIT THE ALARM TO OPEN THE DOOR BUT THE ALARM DID NOT GO OFF, SO SHE CONTINED TO GET CLOSER TO THE CAR AND SHE COULD SMELL SOMETHING BURNING WHEN SHE OPENED THE DOOR TO THE VEHICLE A CLOUD OF SMOKE CAME OUT , SHE STARTED COUGHING AND COULD NOT BELIEVE WHAT HAPPENED , SHE CALLED ME RIGHT AWAY HYSTERICALLY CRYING COULDNT EVEN TALK AND SHE WAS TELLING ME THAT HER CAR HAD BLOWN UP , I SAID WHAT YOUR CAR BLOW UP HOW COULD THAT BE ,I COULD NOT UNDERSTAND WHAT SHE WAS TELLING ME HOW CAN YOUR CAR BLOW UP? I WAS LIKE WHAT THE HECK !! I TOLD TO HER HANG ON AND IF SHE WAS OK I WAS ON MY WAY TO HER, I CALLED MY HUSBAND AND TOLD HIM AND HE HAD THE SAME REACTION AS ME LIKE WHAT?? . WHEN I ARRIVED TO THE SCHOOL I COULD NOT BELIEVE WHAT I SAW THE WHOLE DASHBOARD OF THE VEHICLE HAD CAUGHT ON FIRE CRACKED THE FRONT WINDOW GLASS, MELTED THE SUN VISORS AND THE WHOLE MIDDLE DASHBOARD WAS MELTED COMPLETELY. I HAD TO CALL THE POLICE AND FIRE I HAD NO CLUE IF THIS WAS GOING TO BLOW UP , WHEN THE FIREMEN CAME THEY WATERED IT DOWN AND LOOKED AT IT AND SAID THAT THERE WAS NO FOUL PLAY IT HAD LOOKED LIKE AN ELECTRICAL FIRE . WHAT COUD HAVE CAUSED THIS AND IMAGINE IF MY DAUGHTER WOULD HAVE BEEN DRIVING THE CAR WHEN THE FIRE OCCURED. *TR
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH ON ICE, THE POWER STEERING SEIZED AND THE REAR DRIVER'S SIDE WHEEL LOCKED UP. AS A RESULT, THE VEHICLE SPUN OUT AND CRASHED INTO A SNOW MOUND. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT LIGHTHEADED AND CRASHED INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INSURANCE LOT WHERE THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNED A 2003 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS IN REVERSE, IT ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO EFFECTIVELY SLOW DOWN THE VEHICLE. THE GEAR SHIFTER BUTTON WAS PUSHED INTO DRIVE AND THE VEHICLE SPED FORWARD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE RECURRED TWICE PRIOR TO THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VEHICLE WAS DESTROYED. *JS
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.