3 recalls and 627 owner complaints on record for this model year.
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This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 13, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, OR PONTIAC AT 1-800-620-7668.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
VEHICLE WAS INVOLVED IN A FATAL CRASH. IMPACT WAS MADE WITH A UTILITY POLE WITH THE FRONT OF THE VEHICLE AND AN EARTH EMBANKMENT. THE VEHICLE THEN FLIPPED OVER END FOR END. THE AIRBAGS OF THE VEHICLE FAILED TO DEPLOY. CONTACT WAS MADE WITH GENERAL MOTORS WHO DECLINED TO EXAMINE THE VEHICLE. *TR
TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, ANOTHER VEHICLE COLLIDED WITH THE FRONT DRIVER'S SIDE OF THE CONTACTS VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE BACK, LEFT HAND, AND NECK. THE CONTACT'S THREE CHILDREN WHO WERE SEATED IN THE REAR OF THE VEHICLE ALL SUSTAINED INJURIES TO THEIR BACKS, NECKS, AND HEADS. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN FACILITY WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
TAKATA RECALL. I WAS DRIVING THE CAR WHEN AT A MOMENTS NOTICE THE CAR SHUT OFF POWER STEERING WAS LOST THE CAR VEERED TO THE RIGHT AND ANOTHER CAR SLAMMED INTO MY PASSENGER SIDE SWIPING ME.
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 62 MPH, THE TIRE MONITORING WARNING LIGHT ILLUMINATED AND THE ENGINE BEGAN REVVING WHILE THE CRUISE CONTROL WAS ACTIVATED. THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED CAUSING THE CONTACT TO CRASH INTO THE MILE MARKER SIGNS AND A DITCH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN RIB ON THE RIGHT AND NECK BURN FROM THE SEAT, FRONT SEAT PASSENGER SUSTAINED A FRACTURED VERTEBRAE IN THE LOWER BACK. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED THREE BROKEN RIBS AND A BRUISE ON THE CHEST AREA. ALL REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND THE STEERING SEIZED. AS A RESULT, THE CONTACT COLLIDED WITH A CURB. THE AIR BAGS DID NOT DEPLOY. THE DRIVER HAD MEMORY LOSS AND PAIN IN THE HANDS, BACK, AND LEGS. THE REAR SEAT PASSENGER SUSTAINED INJURIES TO THE NECK, BACK, AND HEARING LOSS IN BOTH EARS. MEDICAL ATTENTION WAS RECEIVED. THE INJURIES TO THE OCCUPANTS IN THE OTHER VEHICLE WERE UNKNOWN. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AFTER BEING CUT OFF BY A MOTORCYCLIST. THE CONTACT CRASHED INTO A CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT THE ANTI-LOCK BRAKING SYSTEM FAILED. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER RECEIVED INJURIES TO THE UPPER AND LOWER BACK AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
VEHICLE WAS BEING DRIVEN ON A STRAIGHT DRY ROAD WHEN IT STARTED TO DRIFT AND GO OUT OF CONTROL CAUSING THE VEHICLE TO CRASH INTO A TREE. *TR
TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO CRASH THE VEHICLE INTO A RAVINE. THE AIR BAG IN THE STEERING WHEEL WAS THE ONLY AIR BAG THAT DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN NECK, RIBS, BACK, FOOT, AND ANKLE. THE PASSENGER SUSTAINED A BROKEN COLLAR BONE, RIBS, AND ANKLE. IN ADDITION, THE PASSENGER'S LIVER AND SPLEEN WERE LACERATED AND BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK INJURIES AND THE PASSENGER SUSTAINED BACK AND NECK INJURIES. BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
TL- THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30-40 MPH THE CONTACTS VEHICLE WAS CRASHED ON THE DRIVER REAR SIDE PUSHING THE VEHICLE INTO A DITCH. THE VEHICLE ROLLED TWICE AND FLIPPED TWO TIMES BEFORE COMING TO A COMPLETE STOP. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS KNOCKED UNCONSCIOUS ON IMPACT. THE DRIVER SUSTAINED 10 BROKEN RIBS, LEFT KIDNEY AND SUSTAINED A TRAUMATIC BRAIN CAUSING HIM TO HAVE SHORT TERM MEMORY LOSE AND SEIZURES. THE VEHICLE WAS RENDERED UN REPAIRABLE. THE DEALER WAS NOT INFORMED. THE MANUFACTURE WAS ALERTED ABOUT THIS FAILURE. THE MANUFACTURE STATED THE VEHICLE WAS A SMART CAR AND KNOW WHERE OR NOT TO DEPLOY OR NOT AND DECLINE TO PROVIDE THE CONTACT ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE. AZ
DURING A AUTO REAREND ACCIDENT I WAS INJURED, I FEEL THE BUILT IN LUMBAR SUPPORT FAILED TO PROTECT ME FORM THE LUMBAR DISPLACEMENT AND OTHER INJURY I RECEIVED TO MY SHOULDER AND CERVICAL SPINE. DURING THE AUTO ACCIDENT THE INNER WORKINGS OF THE SEAT BROKE ON MY BACK UPON IMPACT, THIS WAS NEVER FIXED DURING THE COLLISION REPAIR NOR THE BUMPER SPRING IT ALSO BROKE IN THE REAR END CRASH, THE COLLISION REPAIR COMPANY LIED ABOUT THE REPAIRS MADE AND THE DAMAGE RECEIVED TO THE CAR. *TR
I WAS DRIVING AND TO AVOID A HEAD ON CRASH I HAD SWERVED AND WENT TO STRAIGHTEN OUT BUT NOTICED THE OTHER DRIVER WAS STILL HEADING FOR ME I HAD BRAKED AND LOST CONTROL OF THE CAR. I HAD FLEW OVER A DITCH AND WENT UP A HILL AND ROLLED BACK DOWN. WE HAD OUR SEAT BELTS ON I WAS KNOCKED OUT BY MY HEAD BANGING ON THE STEERING WHEEL. NONE OF THE AIRBAGS WERE DEPLOYED. IN A CRASH LIKE THAT THEY SHOULD HAVE DEPLOYED. WE ENDED UPSIDE DOWN. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR CONCERNS WITH THE FRONT SUSPENSION. THE DEALERS WERE UNABLE TO LOCATE OF DUPLICATE THE FAILURE. LATE WHILE THE CONTACT WAS DRIVING 65 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS DRIVING ALONGSIDE HIM. THE FRONT PASSENGER TIRE AND SUSPENSION COMPONENTS FRACTURED FROM THE VEHICLE, CAUSING THE VEHICLE TO GO AIRBORNE AND LAND ON THE FRACTURED PARTS. THE CONTACT AND A PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN AUTO CENTER AND WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA LS. THE CONTACT WAS HIT IN THE REAR AND PUSHED INTO THE REAR OF ANOTHER VEHICLE. TWO OF THE DRIVERS SUSTAINED INJURIES. THE VEHICLE WAS NOT IN MOTION WHEN THE CRASH OCCURRED. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 103,000.
WE PURCHASED THIS VEHICLE FROM WALLY MCCARTHY'S IN MINNESOTA ON 12/21/07. ON FEBRUARY 15, 2008, THE CAR WAS INVOLVED IN A SEVERE COLLISION WHEN OTHER DRIVER FAILED TO STOP. ON STAR WAS ALERTED IMMEDIATELY AND SHOWED THAT AIR BAGS DEPLOYED. HOWEVER, AIR BAGS DID NOT DEPLOY AND PRETENSIONER BELTS FAILED CAUSING PERMANENT INJURIES. WALLY MCCARTHY REFUSES TO SPEAK WITH US AND GM OFFERS NOTHING IN RESOLVING CASE AS OF 2/17/09. SEE CNN IREPORT FOR PHOTOS UNDER "CHEVY IMPALA". *TR
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.