6 rappels et 82 signalements de propriétaires enregistrés pour cette année modèle.
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The plastic button for the hand brake/ parking brake pops out of the handle which then causes the brake to release. VW has replaced the part under warranty 2 times since I purchased the vehicle. In my case the second time it happened the car popped out of gear and struck 2 cars across the street from my driveway. Dealer states its a common issue. But Volkswagen has done nothing to correct the issue other than replacing the hand brake repeatedly on the cars. It's a major safety issue in my opinion. And I feel they need to come up with a permanent solution rather than replacing with a new faulty part. I have since sold the car back to the dealer as I don't trust that the hand brake on the car won't fail again.
AUTONOMOUS EMERGENCY BRAKING SYSTEM DOES NOT WORK IN EMERGENCY SITUATION - DID NOT DEPLOY IN A REAR-END COLLISION SITUATION.
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HARPER VOLKSWAGEN LOCATED AT 9901 KINGSTON PIKE, KNOXVILLE, TN 37922, (865) 691-0393, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT ON THE FIFTH OCCASION OF HAVING THE VEHICLE TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD SHIFTED TO ECONOMY MODE WHICH CAUSED THE VEHICLE TO SHUT OFF. ON ONE OCCASION, THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE WHILE ATTEMPTING TO DRIVE OFF FROM A TRAFFIC LIGHT. THERE WAS NO INJURY SUSTAINED IN THE REAR END COLLISION. THE CONTACT STATED THAT THE SERVICE TECH CALLED THE MANUFACTURER TO INFORM THEM OF THE FAILURE WITH THE VEHICLE. THE MANUFACTURER'S RESPONSE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.
The contact owns a 2019 Volkswagen Golf. The contact stated that the turbocharger failed to operate as needed. The vehicle was taken to the dealer, and the mechanic informed the contact that during the inspection, the rear coil spring fractured. The contact researched and became aware of NHTSA Campaign Number: 19V188000 (Suspension), which was associated with the failure; however, the VIN was not included. The contact stated that the dealer had replaced the turbocharger assembly after the original failure with the vehicle. The dealer also replaced the rear coil springs. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 59,000.
The transmission lurches and studders at stops with roughly 60K miles on it. The dealer believes it to be the mechatronic unit. I am put at risk because the car begins to move, stops, and then begins again moving. Cars behind me may believe I am accelerating from a stop and rear end me. There are no warning lamps, messages, or anything whatsoever, the issue generates no codes for dealer techs to diagnose.
I am currently stationed in the United Kingdom and the VW dealership is stating that they are unable to complete the needed recall because it is an imported vehicle?! Not sure how something that important can just be shrugged off because I am in a different country.
The contact owns a 2019 Volkswagen Golf. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle and the air bag warning light illuminated. The contact attempted to contact the dealer; however, the vehicle was not diagnosed. The contact stated that an independent mechanic was contacted, and the vehicle was scheduled to be taken to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,038.
When I take my foot off the brake to accelerate, the car jerks backward and shudders. It feels as though it’s about to stall. When pressing the gas pedal, the car also has delayed acceleration. Both of these issues create dangerous driving conditions. The car hesitates when accelerating from a stopped position, nearly causing me to be rear-ended at traffic lights on multiple occasions. I’ve also experienced a couple of close calls while making right turns on red, as the car hesitates and won’t accelerate immediately. I feel unsafe driving the vehicle. Have had the car to one independent mechanic, the sister dealership of where it was purchased from, and two VW dealerships. They have acknowledged an issue as they have replaced the motor mounts and mounting plate. It did not resolve the issue. The car does operate as designed. There are no fault codes or engine lights so they have advised me to continue driving until it gets worse. It is unsafe to drive since there is an issue with accelerating. The service team at Mossy VW replicated the backward jerking motion during a test drive and confirmed that the vehicle is exhibiting a delayed throttle response. While the mechanic submitted a Volkswagen Technical Assistance (VTA) request, he reiterated that no repairs could be performed without a fault code.
This has been an open recall for 5 years and the manufacturer will not fix it. This could lead to vehicle fires and injuries.. It is not acceptable that Volkswagen can just ignore these safety recalls!
When driving down the road doing about 35 mph with no car close in front of me my forward collision sensor went off without warning and initiated sharp braking which almost caused the car behind me to run into me. My car jolted like I’d been hit (I hadn’t) and the red warning light lit up the dashboard. The person behind me was able to brake in time and didn’t hit me. I don’t think my brake lights engaged. It was terrifying and incredibly unsafe and I’m lucky I wasn’t on a highway or there wasn’t anyone following too closely behind. Very, very dangerous situation.
When driving over train tracks the automatic emergency brakes engaged and the forward collision detection beeping alarm sounded. This has happened over 5 times since I have owned the car. Many times the forward collision alarm will go off without engaging the brakes, seemingly without cause. Only when passing over train tracks do the emergency brakes bring the vehicle to a stop or to an extreme slowdown. I have a video of the incident if you would like it, but no way to upload on this website. You can hear the emergency brake and alarm going off with nothing in front of my car.
Purchased vehicle brand new from Seacoast VW in Greenland, NH in March of 2020. In February of 2022 with just 12804 miles on this vehicle I had them check a problem with noisy rear brakes. I was informed that the rear brakes were delaminating and needed replacement for around $800. As this was beyond the 12 month warranty that this charge was not to be covered. After much negotiation I agreed to pay 20% of the parts & labor charge and they would pick up the remaining 80% as a one time goodwill because I was a loyal VW customer. The excuse that was given to me at that time is that I didn't drive enough miles & rust on the rotor caused the delamination. Jump forward to April 2024 I again was told my rear brakes were delaminating and would not pass the NH state safety inspection. The service consultant was very surprised that they had already replaced the rear brakes in 2022! I was again told this was because I did not drive enough. I then called VW Customer Care phone number that the dealer provided to see if VW would provide some financial relief. The woman who answered the phone was very polite and understood my frustration that brakes would fail after only 12000 miles but after checking with her supervisor informed me that VW would not help with this Safety problem. I then asked her if I was the only one who has experienced this problem And she emphatically stated that I was not the only complaint for this problem and even suggested that I keep all of my records for possible reimbursement in a future recall due to the significant number of complaints that VW has had with this problem. This is a severe safety problem that VW is trying to sweep under the rug and needs to be investigated so VW bears the cost of this and not the many customers that have so far had to bear the expense that is an actual design flaw!
I was making my final trip of my move from Minneapolis to the Denver area and was on [XXX] traveling West in the right lane. The truck ahead was moving from the right lane to the left to give room to a car stopped on the right shoulder. There was another car in the left lane so I couldn’t move to the left. The truck was soon blocking much of the left lane so the car in the left lane was slowing as I slowed. I then applied my brakes and the pedal went all the way to the floor without actuating the brakes! Fortunately, by then there was room between the truck and the car on the shoulder and I was able to miss both as I sailed by. Pumping the brake pedal restored the brake function. Thinking that I must be low on brake fluid, I pulled off the highway at the next large service station. The brake fluid reservoir was full. I continued to my new home and at my first opportunity I went to the nearest VW dealership and left it for several days to be checked. No error codes so they did nothing. VW customer service arranged for another dealership to check it out. No error codes and not able to reproduce the problem so they did nothing. About a month later I was one a trip on a very hilly rout. Costing down a steep section I applied the brakes as I started to be more than 10 mph over the speed limit. The pedal went about 80% to the floor! But there was braking this time. Pumping the pedal restored normal brake function. VW customer serviced had arranged for yet one more dealership to look at the car. Again, not surprisingly, they couldn’t reproduce the problem and no error codes so they did nothing. I consider this to be a significant safety problem. As VW would not fix the problem, even as the car is still under warranty, I replaced the master cylinder at my own expense and have taken the car on a 2500 mile trip with no sign of the braking problem I have more confidence in the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 VW Golf. The contact received notification of NHTSA Campaign Number: 23V604000(Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.
Driving on the interstate with no cars near me and my sunroof exploded and showered me with glass. VW is claiming that it was hit and it was not. The car is my daily driver, and I inspect it daily. The plastic insert was cracked (also an issue with this model)and mentioned by me on a previous service visit at Baxter Volkswagen of Omaha, but it was not investigated by Baxter and then the service advisor gave no explanation as to why it was not looked at. A month a half later the sunroof exploded.
Déposées par des propriétaires de cette année modèle et non vérifiées par la NHTSA : le témoignage d'une personne, pas un fait établi.
The front-seat belt assemblies may not be correctly secured to the anchorage point near the bottom of the B-pillar. If the lower anchorage point of the belt assembly is not secured, the restraining effect of the safety-belt is severely compromised. In the event of an accident, this may result in injuries to the persons sitting in the driver’s seat and/or the passenger seat. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The safety belt on the front passenger side may not be correctly secured to the lower anchorage point, compromising the restraining effect of the safety-belt. In the event of an accident, this may result injuries to the person sitting in the passenger seat. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the front passenger airbag can deteriorate due to high humidity and temperature variations. In the event of an accident in which the airbag deploys, this could result in fragments from the inflator casing coming loose and injuring the vehicle’s occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The driver airbag's gas generator may be faulty, resulting in uncontrolled inflation and the release of metal fragments. This increases the risk of injuries to the occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Cars initially used for internal purposes of Volkswagen AG might not have been correctly modified before they were sold to the general public. There is a possibility that certain safety systems of these cars are not correctly modified for street use. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The thermal protection between the brake force booster and the emissions control device in front of the coupling support with the brake fluid reservoir may not have been correctly fitted. The coupling support could melt, leading to a leak of brake fluid, which could ignite if it comes into contact with hot components. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
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Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Solution : Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Solution : Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Solution : Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
Solution : Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Solution : Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Solution : Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
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