5 rappels et 43 signalements de propriétaires enregistrés pour cette année modèle.
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The contact owns a 2013 Volkswagen Golf. The contact stated that the front passenger’s side seat overheated and burned the occupant. The burn injuries were minor and there was no medical attention sought. The contact mentioned that the front passenger side fan was failing as well. The vehicle was taken to the dealer but no failure was determined. The vehicle was taken to another dealer and the contact was informed that the rear passenger’s side door had mildew and mold and that there was a leak that caused electrical damage inside the vehicle. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 40,000.
WHEN I TURNED THE KEY TO START THE CAR , THE DASH LIGHTS FLICKERED AND TURNED DIM. IT SOUNDED LIKE IT DOES WHEN THE CAR BATTERY WAS DEAD BUT SMOKE STARTED TO COME OUT FROM UNDER THE HOOD. AS I LEFT TO GET TO THE PHONE , FLAMES STARTED TO COME OUT OF THE HOOD. I GOT TO A PHONE AS SOON AS I COULD AND CALLED 911. THE CAR WAS PARKED DOWN THE STREET FROM OUR HOUSE BECAUSE OF A SNOW STORM. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE BUT THE CAR WAS DESTROYED. *TR
ON JULY 16TH, 2013, AT 9:10 PM, I HAD DRIVEN, MY VW GOLF, 11 MILES, AT FREEWAY SPEEDS, OF 59 MPH. I WAS USING THE CRUISE CONTROL. UPON ARRIVING, AT MY FREEWAY EXIT, I BELIEVE I TURNED OFF THE CRUISE CONTROL, OR TAPPED THE BRAKE. I DON'T RECALL WHICH. I HAD BEEN DRIVING MY 2013 GOLF, FOR 11 MILES, AT THE FREEWAY SPEEDS, OF 59 MPH. OTHER VEHICLES WERE PASSING ME, WITH THESE OTHER VEHICLES GOING FASTER, THAN MY CAR. I WAS GOING SLOWER THAN THEM. MY CAR WAS NEW, AND I AM RETIRED. SO I DO NOT NEED TO TRAVEL SO FAST. AFTER ALLOWING THE 2013 VW GOLF, TO SLOW DOWN, I PUSHED THE SERVICE BREAK PEDAL. THE SERVICE BRAKE PEDAL, WENT ALL THE WAY TO THE FLOOR. I QUICKLY THOUGH, AIR WAS IN THE BRAKE SYSTEM, SO I TRIED TO PUSH THE SERVICE BRAKE PEDAL, AN ADDITIONAL 2 TIMES. SO I HAD TO DEAL WITH THIS FAST VEHICLE TRAVELING, AT 59 MPH. THE CAR BECAME AIRBOUND. SO I WAS ABLE TO SWERVE THE VW GOLF, IN A RIGHT TURN MANEUVER. TO AVOID, CRASHING, ACTUALLY, T-BONING, THE CROSS TRAFFIC. THE 2013 GOLF, DID NOT ROLL OVER, IT JUST SLID SIDEWAYS, THE VW BECAME AIRBOUND. AND HIT THE MIDDLE MEDIAN, SIDEWAYS. THE LEFT FRONT WHEEL, SNAPPED OFF, AT THE SPINDLE. THE BRAKE HOSE SNAPPED, BUT THERE WAS NO BRAKE FLUID, LEAKING OUT, OF THE BRAKE HOSE. IT IS MY OPINION, THERE WAS ZERO BRAKE FLUID, IN THIS NEW VW CAR. NOTHING IS BEING DONE. I HOPE, THE CAR, WILL BE PICKED UP, VERY SOON. THE CRASHED VW, IS PARKED RIGHT HERE, IN FRONT OF MY HOME. I FIRST THOUGHT, THAT SOME PERSON SABATOGED, MY CAR. BUT, HERE IN FRONT OF MY HOME, THERE ARE NO LEAKS. THE TOW TRUCK, DRIVER, WAYNE IS HIS NAME, HE DECLARED, TO ME, THAT HE DID NOT HAVE TO CLEAN UP, ANY BRAKE FLUID, AND THE VW OF AMERICA, [XXX] REPRESENTATIVE, TOLD ME, THAT THERE WAS ZERO BRAKE FLUID, IN THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GOLF. THE CONTACT STATED THAT WHILE DRIVING 48 MPH, THE BRAKE PEDAL COLLAPSED, CAUSING THE CONTACT TO CRASH INTO THE MEDIAN. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
i was driving down the freeway on the way to work at 75 mph when all of a sudden my EPC went off in my 2013 volkswagon gti my entire car shut down (manual transmission) i lost all steering ability while on the freeway going 75 mph i couldn't get over to the shoulder due to loss of brakes due to entire car shutting down .i was almost smashed by a semi due to inability to steer my vehicle to total loss of power . i got the vehicle towed to a service shop they tell me that my timing chain had stretched and timing chain tensioner has failed, which caused significant damage to my engine . i bought the vehicle used and have taken meticulous car on it since i have owned it 3k oil changes ,proper oil ,proper, premium gas as notated milage based maintenance. the service center then notifies me that there was a class action lawsuit about failing timing chains and tensioners but when i called my local volkswagon dealership they told me it only covers up to125,000 miles but what i don't understand is that this issue almost cost me my life this is a known issue hence a class action lawsuit but to actually take care of the situation they refuse to do so i do enjoy the vehicle but i almost lost my life
The low beam headlamp burned out. I replaced the bulb successfully, but then the headlamp needed adjustment to be aimed properly with the new bulb. I found instructions online to aim the headlamp. There are three adjustment points, covering both low and high beams, according to the online document. I will try to attach photo of this document. The three adjustments are labeled as: L1, L2H2, and L3. On my VW, there is no adjustment available for location shown as L3. I even drilled into the plastic headlamp housing looking for the hidden adjustment point, but there was none. As a consequence, I am unable to aim that headlamp properly: either the low beam is pointing too high or the high beam is pointing too low. I believe this presents a safety issue at night. To me, it is unbelievable that VW eliminated the L3 adjustment on this vehicle. As I said, the position of the L3 adjustment point was molded over at the factory, there was no opening for adjustment. That's why I drilled into the area, and still found no adjustment point. I have no idea how many other VW vehicles are impacted by this shortcoming, the owners will not find out until the headlamp burns out and there is no way to adjust the replacement lamp. This is a latent defect in design/manufacture.
The steering wheel clock spring was replaced on my vehicle as part of a recall in May 2016 by a local VW dealer. Within the last month I've received an "Error: Airbag" notification on my dash. My mechanic scanned the Air Bag Control Module for codes and there was 1 in memory: B1000 Igniter for Driver's Air Bag, Resistance Too Large". I understand that the defective Air bag clock spring replacement part is unavailable as it has been nationally on back order for the past year, and 7,000 vehicles are waiting for the part. This issue has affected everything controlled through the steering wheel, including my horn, making the otherwise perfectly good car unsafe and perhaps illegal to drive. Both the dealership and VW of American Customer Care have been unable to offer me an interim solution (at least offering a horn).
Car shut off while driving on the freeway at a high rate of speed. EPS and Check Engine light came on. Luckily was able to pull over without hurting anyone. Local repair shop said it is the timing chain system.
Misfiring after cold starts. After driving the car in freezing temperatures, problem sometimes happens when the car is allowed to sit and water in the intercooler melts. It may start fine, but then starts misfiring when pulling into traffic and creates dangerous merges. Misfire goes away in the first 30 seconds to 2 minutes or so of starting the vehicle. Several dealer complaints but they have so far refused to install their own TSB repair under warranty. The most recent dealer visit had them replace the anti-shudder valve. The problem reoccurred two days later.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GOLF. THE CONTACT STATED WHILE DRIVING 40 MPH, HE SHIFTED INTO THIRD GEAR AND THE VEHICLE SPUTTERED AND SHUT-OFF WITH THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE CONTACT STATED A TOW TRUCK TRIED TO BOOST THE BATTERY AND IT FAILED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT REPAIRED THE BATTERY HOWEVER, THE FAILURE PERSISTED. THE VEHICLE STILL FAILED TO RESTART. THE LOCAL DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 91,000.
FRONT DRIVER SIDE COIL SPRING BROKE. BACKING OUT OF DRIVEWAY.
BACKING OUT OF DRIVEWAY REAR PASSENGER COIL SPRING BROKE. *TR
MY VW WAS RETROFITTED AS REQUIRED TO MEET FEDERAL EMISSION AND CALIFORNIA STANDARDS FOLLOWING THE VW EMISSIONS SCANDAL RELATED TO VW DIESEL VEHICLES. MY CAR'S ENGINE LIGHT IS ON AND THE DEALER REPORTS IT NEEDS A DIESEL PARTICULATE FILTER. HOWEVER, THE PARTS ARE UNAVAILABLE NATIONWIDE. THE EMISSIONS ARE NOW OUT OF COMPLIANCE. *TR
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GOLF. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL VOLKSWAGEN DEALER FOR SERVICE. THE CONTACT SPOKE WITH SUNNYVALE VOLKSWAGEN (1025 E EL CAMINO REAL, SUNNYVALE, CA 94087, 408-739-7321) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED. THE CONTACT REFUSED TO PAY FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
Déposées par des propriétaires de cette année modèle et non vérifiées par la NHTSA : le témoignage d'une personne, pas un fait établi.
The front-seat belt assemblies may not be correctly secured to the anchorage point near the bottom of the B-pillar. If the lower anchorage point of the belt assembly is not secured, the restraining effect of the safety-belt is severely compromised. In the event of an accident, this may result in injuries to the persons sitting in the driver’s seat and/or the passenger seat. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The safety belt on the front passenger side may not be correctly secured to the lower anchorage point, compromising the restraining effect of the safety-belt. In the event of an accident, this may result injuries to the person sitting in the passenger seat. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the front passenger airbag can deteriorate due to high humidity and temperature variations. In the event of an accident in which the airbag deploys, this could result in fragments from the inflator casing coming loose and injuring the vehicle’s occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The driver airbag's gas generator may be faulty, resulting in uncontrolled inflation and the release of metal fragments. This increases the risk of injuries to the occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Cars initially used for internal purposes of Volkswagen AG might not have been correctly modified before they were sold to the general public. There is a possibility that certain safety systems of these cars are not correctly modified for street use. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The thermal protection between the brake force booster and the emissions control device in front of the coupling support with the brake fluid reservoir may not have been correctly fitted. The coupling support could melt, leading to a leak of brake fluid, which could ignite if it comes into contact with hot components. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
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Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Solution : Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Solution : Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Solution : Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Solution : Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Solution : Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
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