2017 Subaru Impreza
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1. Any and all airbags failed to deploy. The car is currently parked in my garage and is available for inspection. The insurance company has declared the car a "total loss," and would like to tow it away as soon as possible. 2. The driver had a concussion and whiplash after their forehead hit the steering wheel. 3. No safety inspector has inspected the car yet. The insurance appraiser has inspected the car for the insurance company. 4. There were no warnings or dashboard lights indicating that the airbag had a problem and would fail to fully deploy.
The contact owned a 2017 Subaru Impreza. The contact stated that while driving 10 MPH, she crashed into the rear of another vehicle on the front passenger side of her vehicle. The contact mentioned that the seat belt did retract during the impact. No air bags deployed. The vehicle was towed to IAA by the insurance company. The insurance company inspected the vehicle and informed the contact that the air bags should have deployed. The vehicle was deemed a total loss. The contact stated that she sustained a neck and brain injury from the impact that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 69,000.
I was involved in an auto accident 9/18/2023. An SUV ran a red light and struck my care on the drivers side. The SUV struck me going between 45 and 50 mph according to the police report. My car was pushed over 20 feet and struck a traffic sign in the center median. My car was equipped with side curtain airbags and they did not deploy. I struck my head on the drivers side window. The front airbags failed to deploy also.
VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE TRAVELING PERPENDICULAR TO EACH OTHER. SPEED OF THE SUBARU WAS BETWEEN 10 AND 20 MPH AT TIME OF IMPACT WITH FULL ABS ACTUATION ON SNOW COVERED ROADS. THE FRONT OF THE SUBARU WAS PUSHED BACK FAR ENOUGH SO THAT THE RADIATOR IS NOW IN CONTACT WITH THE ENGINE. THE DRIVER WAS WEARING HIS SEAT BELT, BUT STILL MADE CONTACT WITH THE A-PILLAR WITH HIS HEAD, CAUSING MINOR INJURIES. THERE WAS NO AIR BAG DEPLOYMENT.
I WAS PARKING MY CAR AT APARTMENT'S PARKING LOT BY RIGHT TURNING. I WAS DRIVING REALLY SLOW ABOUT 5MILES/HR.MY FOOT WAS ON THE BREAK PEDAL AND AS I PRESS THE BREAK TO SLOW MY CAR FURTHER IT GOT ACCELERATED (WITH RAVING ENGINE NOISE) AND HIT FRONT PARKING FENCE AS WELL AS PARKED CAR RIGHT TO ME. I MOVED THE AUTOMATIC GEAR STICK TO PARKING POSITION AND ABLE TO STOP THE CAR. I TALKED WITH MY CAR MAKER AND THEY LOOKED AT IT AND PREPARED A REPORT IN 10 WEEKS. ACCORDING TO THEM WEATHER MAT MIGHT BE THE CAUSE OF THIS PROBLEM.BUT I DO NOT THINK WEATHER MAT MOVED FROM ITS PLACE DURING INCIDENT. I AM REALLY SCARED TO DRIVE THIS CAR AGAIN SPECIALLY MY CAR MANUFACTURER DOESN'T SEEMS TO FIND THE REAL CAUSE OF PROBLEM. I THINK MY VEHICLE HAD AN ELECTRICAL MALFUNCTION THAT CAUSES THE VEHICLE TO CONTINUE ACCELERATING EVEN MY FOOT WAS ON BREAK.
I was driving on the freeway and the all the airbags in my vehicle deployed, sides, front and under the steering wheel. I did not have an accident or hit anything in the road. The airbags blocked my view of the road, and the cabin filled with smoke. I was traveling at a freeway speed. I do not know if the issue has been reproduced. I have contacted my insurance company, and they are handling the claim. There was no prior indication of an issue and no dashboard lights indicated that there was an issue with any of the components of my car. There are no added components or modifications to my vehicle. I purchased the car new.
ON MARCH 22, 2018, MY 2017 SUBARU IMPREZA SPORT WAGON, WITH APPROXIMATELY 10,000 MILES EXPERIENCED A CATASTROPHIC FAILURE OF THE REAR SUSPENSION COMPONENTS TRAVELING AT 8 MILES PER HOUR. I WAS PROCEEDING THROUGH A GREEN LIGHT ' MAKING A RIGHT. 3/4 OF THE WAY THRU THE TURN I FELT A VIOLENT JARRING OF MY CAR ON THE LEFT SIDE AND THE DRIVER'S SIDE CURTAIN AIRBAG SLAMMED THE LEFT SIDE OF MY UPPER BODY NECK AND HEAD. I SAW THAT MY DIRECTION OF TRAVEL DID NOT CHANGE I STARTED TO PULL OFF TO THE SIDE OF THE ROAD AND APPLY THE BRAKES. HAD NO BRAKES. A WOMAN PULLED OVER AND SHE SAID " NO ONE HIT YOU, YOUR WHEEL JUST FELL OFF." POLICE CAME AND HELPED ME OUT OF MY CAR AND COMPLETED AN ACCIDENT REPORT. WE NOTICED 1/2 OF MY WHEEL WAS IN THE INTERSECTION AND A POLICE OFFICER RECOVERED IT FOR ME. MITCHELL SUBARU INSPECTED THE VEHICLE SUBMITTED A CLAIM WITH SUBARU OF AMERICA (SOA) STATING CATASTROPHIC FAILURE OF THE REAR SUSPENSION COMPONENTS. SOA THEN CONDUCTED THEIR OWN INVESTIGATION OF THE INCIDENT. THE SOA REPRESENTATIVES WRONGLY CONCLUDED THAT I WAS INVOLVED IN A 'HIGH SPEED, REAR COLLISION WITH ANOTHER VEHICLE'. THEY DID NOT EXAMINE OR REMOVE ANY SUSPENSION COMPONENTS FOR FURTHER TESTING. SOA CONCLUSIONS ARE COMPLETELY INACCURATE. THE POLICE OFFICER IS ADAMANT THAT THERE WAS NO OTHER VEHICLE INVOLVED. EYEWITNESS ON THE SCENE STATED THAT SHE WATCHED THE EVENT UNFOLD AND THAT MY WHEEL 'FELL OFF'. THE ADJUSTER FROM MY INSURANCE COMPANY CONCLUDED THAT A 'MASSIVE FAILURE OF THE RIGHT REAR WHEEL / SUSPENSION CAUSED THE ACCIDENT', 'NO OTHER VEHICLE WAS INVOLVED'. A FACTORY TRAINED SUBARU TECHNICIAN WITH 20 YEARS OF EXPERIENCE STATED THAT THERE WAS NO DAMAGE THAT POINTED TO A COLLISION AND THAT THE SCUFF MARKS NOTED BY SOA WHERE CAUSED BY THE REAR TIRE SLAMMING INTO THE PANEL. SOA DENIES ALL RESPONSIBILITY FOR THIS DEVASTATING FAILURE OF THEIR PRODUCT.
I PURCHASED A 2017 SUBARU IMPREZA LIMITED ON 7.30.17 FROM BOB BARKER SUBARU IN CARLSBAD, CA. THE CAR, UNTIL YESTERDAY, HAD APPROXIMATELY 500 MILES ON THE ODOMETER. ON 8.9.17 AT 1830 MY SON WAS DRIVING THE CAR AND HIS FRIEND WAS IN THE PASSENGER SEAT. THE CAR WAS STRUCK ON THE LEFT FRONT SIDE BY A FORD FUSION ENTERING THE INTERSECTION AFTER THE SIGNAL HAD CHANGED. THE AIRBAGS DEPLOYED. WHAT HAPPENED NEXT IS UNBELIEVEABLE!! MY SON REPORTS THAT THE SMELL OF SMOKE CAUSED HIM TO AWAKEN AND SCRAMBLE, WITH HIS FRIEND, FROM THE PASSENGER SIDE DOOR AND REACH SAFETY BEFORE THE CAR WAS COMPLETELY ENGULFED IN FLAMES. I DO NOT UNDERSTAND HOW A FRONTAL COLLISION ON A SIDE STREET CAN CAUSE A CAR TO BURST INTO AN INFERNO. PLEASE INVESTIGATE THIS CAR'S DANGEROUS BEHAVIOR IN A RATHER ORDINARY COLLISION. THIS INCIDENT DID NOT RESULT IN LOSS OF LIFE OR SIGNIFICANT MORBIDITY, BUT FUTURE DRIVERS MAY NOT BE SO LUCKY. I WOULD BE HAPPY TO DIRECT YOU TO THE TOWING COMPANY THAT HAS THE CAR SO YOU CAN INVESTIGATE.
Parked at a store. Car caught on fire while in store. Car had been parked approximately 10 minutes. Left side headlight spontaneously ignited.
The contact owned a 2017 Subaru Impreza. The contact stated that while the vehicle was parked in the driveway and turned off, a fire ignited. The neighbor had discovered three vehicles in the driveway were on fire and called the fire department to the scene who extinguished the flames. During the incident, the three-vehicle were destroyed. A fire report was taken at the scene. Fire investigators determined that the fire started on the front passenger side of the Subaru vehicle. No further information was available. The manufacturer and local dealer were not notified of the incident. The failure mileage was 54,000.
I hit the guard rail going 35 mph on an exit ramp because of the low visibility because of the safety recall. I went to get the recall fixed when I found out and they refused to fix the recall because my bumper is messed up.
I RECEIVED A NOTICE FROM SUBARU DESCRIBED AS A SERVICE PROGRAM WUR-03. THEREFORE IT IS NOT A RECALL LIKE THE ECM AND PCV VALVE ISSUES. I WAS UNABLE TO MAKE AN APPOINTMENT SINCE I RECEIVED THE NOTICE SO CLOSE TO THE HOLIDAY. UNFORTUNATELY I WAS INVOLVED IN A TRAFFIC ACCIDENT BEFORE I WAS ABLE TO GET THE VEHICLE IN FOR THE SERVICE. THE SERVICE IS EXPLAINED AS AN ISSUE WITH THE BRAKE HOSES WHERE FLUID SEEPS BETWEEN THE LAYERS OF THE HOSES. SO, SUBARU WANTS TO REPLACE ALL 4 OF THE BRAKE HOSES AT NO CHARGE. I AM AN AUTO TECH SO I KNOW THAT ANY INTERNAL BREAKDOWN OF A BRAKE HOSE INTERFERES WITH THE ABILITY OF THE BRAKE SYSTEM PERFORMING PROPERLY. WHAT HAPPENED DURING THE ACCIDENT IN QUESTION IS THAT THE VEHICLE FAILED TO STOP IN TIME CAUSING MY VEHICLE TO STRIKE THE VEHICLE IN FRONT OF ME. THERE WAS SUFFICIENT SPACE FOR THE VEHICLE STOP WITHOUT STRIKING THE OTHER VEHICLE. BUT WHEN I PRESSED THE BRAKES I HEARD A NOISE, ALMOST LIKE THE ABS PUMP OVER-PRESSURIZING, THE BRAKE PEDAL VIBRATED AND PUSHED BACK AGAINST MY FOOT SLIGHTLY AS MY VEHICLE SLID INTO THE BACK OF THE CAR IN FRONT OF ME. AT THE TIME OF THE ACCIDENT THE ROADS WERE DRY AND IT WAS SUNNY ABOUT 50 DEGREES. IN OTHER WORDS, ABSOLUTELY NO REASON FOR MY VEHICLE TO SLIDE.
TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. WHILE THE CONTACT WAS COASTING THE VEHICLE FORWARD IN THE DRIVEWAY, IT INDEPENDENTLY SURGED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE DOOR. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE BEFORE AND THAT THE EYESIGHT AUTOMATIC BRAKING FEATURE FAILED TO ACTIVATE DURING EACH OCCURRENCE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER (BEYER SUBARU, 7416 RICHMOND HWY, ALEXANDRIA, VA 22306, 703-768-5800) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT BODY SHOP FIRST AND THEN BRING IT TO THEM FOR DIAGNOSTIC TESTING. THE CONTACT EMAILED THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE REMAINED ON THE CONTACT'S PROPERTY AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *TT*JB
I'VE HAD SUBARUS MY WHOLE LIFE AND AM A LOYAL CONSUMER. RECENTLY I WAS INVOLVED IN AN ACCIDENT. MY CAR WAS HIT IN THE FRONT ON THE PASSENGER SIDE. I'M INCLUDING A PHOTO TO SHOW YOU THE DAMAGE TO MY 2017 IMPREZA. IT WAS TOTALED AND THANKFULLY, I WAS NOT HURT. THE AIRBAGS DID NOT DEPLOY. IN LIGHT OF THE RECENT INFORMATION THAT WAS RELEASED BY THE NHTSA CONCERNING AIRBAGS NOT DEPLOYING, I FEEL I NEED TO BRING THIS TO YOUR ATTENTION. I WILL BE SENDING THE SAME INFORMATION TO THE NHTSA. I REALIZE IN CERTAIN INSTANCES AIRBAGS DO NOT DEPLOY AND PERHAPS THIS IS ONE OF THOSE TIMES. HOWEVER I WOULD FEEL IRRESPONSIBLE IF I DID NOT BRING THIS TO YOUR ATTENTION. THE CLAIM WAS HANDLED AND THE VIN NUMBER IS . [XXX]. (THIS EMAIL WAS SENT TO SUBARU). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I am filing a safety complaint regarding an Engine Control Module (ECM) failure in my 2017 Subaru Impreza and the handling of a prior recall repair. Dealership records show that a recall repair (WRE21 – ignition coil recall) was completed in June 2021. At that time, the dealership documented that the ECM calibration was up to date and functioning properly. However, I later experienced a check engine light and drivability concerns. Diagnostic records from February 2026 indicate: •Camshaft slow response codes •Persistent sensor issues •A technician recommendation to replace multiple components, including the ECM, stating that codes were “burned into the ECM” The dealership has since attempted to attribute the ECM failure to “engine sludge” and lack of maintenance. Concern with Dealership Explanation: This explanation is inconsistent and raises serious concerns: •Engine sludge is a mechanical lubrication issue and does not directly cause an ECM (electronic control module) to fail or become “burned.” •The ECM is an electronic unit, and failure typically results from electrical defects, internal faults, or manufacturing issues—not oil sludge. •The dealership has not provided technical evidence showing how sludge could damage or “burn” the ECM. •This appears to be an attempt to shift responsibility away from a potential defect or improperly completed recall repair. Safety Concern: The ECM is critical to safe vehicle operation. A failure can result in: •Engine malfunction or reduced power •Unpredictable vehicle behavior •Increased risk while driving If ECM failures are being misdiagnosed or incorrectly attributed to maintenance issues, this could allow serious safety defects to go unaddressed. Requested Action: I request that NHTSA: 1.Investigate whether ECM failures are being improperly attributed to maintenance issues such as engine sludge. 2.Review whether the recall repair (WRE21) was properly completed and whether it is related to thi
Déposées par des propriétaires de cette année modèle et non vérifiées par la NHTSA : le témoignage d'une personne, pas un fait établi.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Solution : Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Solution : Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Subaru of America, Inc. (Subaru) is recalling certain 2017 Impreza vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
Solution : Subaru will notify owners, and dealers will replace the engine, free of charge. The recall began December 3, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUS-04.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
Solution : Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Solution : Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Subaru of America, Inc. (Subaru) is recalling certain 2017 Impreza vehicles. Winter fuels may vaporize prematurely in the fuel line, resulting in a reduction in fuel pressure, possibly causing the engine to stall.
Solution : Subaru will notify owners, and dealers will reprogram the engine control unit to turn the radiator cooling fan on at a lower temperature, free of charge. The recall began on April 20, 2017. Owners may contact Subaru customer service at 1-800-782-2738. Subaru's number for this recall is WTP-75.
Subaru of America, Inc. (Subaru) is recalling certain 2017 Impreza vehicles. Due to a software problem, the rearview camera display may not work properly.
Solution : Subaru will notify owners, and dealers will update the infotainment software, free of charge. The recall began on March 27, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for the recall is WTN-74.
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