2 rappels et 89 signalements de propriétaires enregistrés pour cette année modèle.
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The contact owns a 2023 Subaru Outback. The contact stated that while walking around the vehicle attempting to put her husband in the passenger seat, the hatchback opened independently, and they both got pushed independently from the vehicle on the ground from the impact. The contact mentioned by the standers came out of the office to check on them and called 911 immediately. The contact stated that she sustained injuries to the knee and left shoulder, and her husband sustained injuries from the left elbow to the arm. Medical attention was required, and they were transported to the ER by ambulance. The contact stated that a police report was not filed. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 23,000.
My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers
My son was traveling at an appropriate highway speed when the truck in front of him stopped suddenly. He braked immediately and was able to slow down significantly, but not enough to avoid colliding with the back of the truck in front of him. He was going approximately 20 mph, still braking, when the collision occurred. His best recollection is that the vehicle's pre-collision system did not engage until after he collided with the truck. There was damage to the front end of the vehicle but it was not severe. My son moved the vehicle onto the shoulder of the highway and put it in park. The driver of the truck called the police. My sons got out of the vehicle. While they were talking with the other driver and the police, a fire started under the hood of the vehicle and within several minutes the entire vehicle was consumed. The wreckage was towed to 1022 Shannon Court, Livermore CA 94550. In July 2023 we were involved in an accident that impacted the front bumper, left front quarter panel, and Subaru EyeSight system of the same vehicle involved in this accident. Repairs after the July 2023 accident were performed by Kraft Body Shop in Santa Clara, CA. Repair and calibration of the Subaru EyeSight system were performed by Santa Cruz Subaru after that accident.
The contact owns a 2023 Subaru Outback. While turning into a parking spot, the accelerator pedal was slightly depressed, and the vehicle unintendedly accelerated, crashing into a parked vehicle on the driver's side. The contact stated that the vehicle continued to move forward after the crash into the next parking spot. No warning lights illuminated. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 20,300.
The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving noise. The wife was not aware of the speed of the vehicle. The wife stated that the vehicle stopped and she had shifted the vehicle into reverse (R) and was able to reverse out from the storefront. The wife stated that she had not suffered any injuries. The police were called and issued the wife a citation. The vehicle had damage to the front bumper and the hood. The contact stated that there were some broken pieces of plastic missing and there was some deformation of the front edge of the hood. The contact stated that the vehicle was drivable. The contact stated that a similar incident had occurred to him last August as he was pulling into his residence garage. He stated that he heard an abnormal revving sound from the engine and he was able to stop the vehicle before it had crashed into the garage. The vehicle had been taken to a local dealer, however, the vehicle was not yet diagnosed and the vehicle was not repaired. The manufacturer had been made aware of the failure. The failure mileage was approximately 12,800.
The vehicle has received all scheduled and regular maintenance. I was driving right around the speed limit of 50 mph. Traffic was stopped ahead, and I had plenty of time and space to stop. I pressed the brake pedal, but continued to coast. I pressed it harder, all the way to the floor for at least four seconds, and there was no resistance, no feel of the antilock brakes kicking in, no emergency braking to avoid a collision, and no braking or slowing whatsoever. I could not safely swerve out of my lane, as there was no shoulder on my left and traffic on my right, and so there was an accident. The vehicle is currently at the body shop, and I told Stare Farm about the brakes, but they have no intention of investigating it.
WHILE DRIVING ON A STATE HIGHWAY I HIT A DEER AND MY FRONT END WAS PUSHED IN TO WHERE I COULD NOT OPEN THE DOORS AND THE AIRBAGS WERE DEPLOYED. I PAID EXTRA WHEN I PURCHASED THE CAR FOR SUBARU STARLINK EMERGENCY SERVICES. THEY HAD GUARENTEED THAT IN ANY ACCIDENT ANYWHERE IF THE AIRBAGS DEPLOYED STARLINK WOULD CONTACT ALL EMERGENCY SERVICES SO THAT AMBULANCES AND POLICE WOULD COME TO THE SCENED OF THE ACCIDENT. THE STARLINK SERVICES DID NOT WORK AND I WAS FORCED TO GET OUT AND WALK UNTIL I WAS PICKED UP BY A PASSERBY TO TAKE ME TO A SPOT WHERE I WOULD HAVE CELL SERVICE. IF I HAD SUSTAINED SERIOUS INJURIES I WOULD HAVE BEEN IN SERIOUS TROUBLE.
As I was pulling in to park my vehicle, the car accelerated and after running over three small trees, finally stopped. Both my feet were on the brakes; I could not stop the car. Luckily, no one was hurt. The car was towed and Subaru had the car for close to 7 weeks for inspection; they reported no abnormalities with the car. I know that the car accelerated on its own- I had no control as I avoided hitting the cabin and plowing through the woods. I had my new car for 32 days and did not see any warning signs. It was towed on December 12, 2022, the day after the incident. Then Subaru had my car for inspection and repairs and it was picked up on March 22, 2023. I will not drive this car and Subaru has denied my request for a buyback. I will be trading it in for a loss.
The contact owns a 2023 Subaru Outback. The contact stated that while parked with the brake pedal depressed when the vehicle suddenly lunged forward and jumped the curb onto the sidewalk. The vehicle ended up in the glass of the store in front of the parking space. The air bags did not deploy. The vehicle was towed to the dealer. There were no warning lights. A police report was filed. The front end, bumper, hood, side panels, and fog lights were all damaged. The storefront, a nearby pillar, and decorative stone were also damaged. There were no injuries. No medical attention was needed. The dealer had not been diagnosed and or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 268,000.
While driving on the highway I had my cruise control on with my driving assist turned on. My car tried to veer to the left, hard, almost into the guardrail. It had happened before but not as severe as this time. Going highway speed, I was lucky enough no one was next to me. Someone could have got seriously injured!
Driving at speeds around 40 and when braking to turn, the brakes jerk and feel like they are not engaging properly. It has happened to a different driver, twice both times on a 90 degree day, a few minutes after the vehicle had been started and the air conditioner was running on high. After this happened we Googled the issue to see what the problem could be. The Google search shows a Subaru Service Bulletin #16-150-24R, 09/13/24, revised 12/03/24, showing our year and model of vehicle and a VIN # for all those models as TBD. The service bulletin list the exact problem that we had, and listed the AC running. The service bulletin list a fix of replacing the Transmission Control Module. This would be covered under 5 year 60K miles warranty for the Powertrain. Local Subaru dealer doesn't want to fix it because they can't replicate it by driving it. Subaru Customer Advocacy doesn't want to do anything because my VIN is not listed and they say the TSB are not for the customers to see. They refuse to let me talk with anyone further who would determine which VINs are going to be covered in this TSB.
Phantom Braking of Pre-Collision Braking 2023 Subaru Outback Turbo Wednesday, July 29, 2026. 9:30 am, sunny day Driving south on local city street. Brakes slammed on, car stopped, flashing yellow lights on left Combination Meter stating that Pre-Collision Braking was activated. There was no vehicle/obstacle/animal in the road. No parked cars, no cars backing out of a driveway. Road was completely clear. No strange shadows, no cracks in street. Pre-collision braking system hallucinated an obstacle and activated, throwing me forward into steering wheel, and dog in the back seat thrown forward into back of driver’s seat. Restarted car and drove off. Turned off system every time I drove the car until I took it to the dealer 2 days later. Problem was not reproduced by dealer . No messages or warning lights prior to incident. The repair order stated that there was a "sticky" substance on the windshield, but I had just had the car washed. I didn't notice anything on the windshield.
The original equipment Yokohama Avid GT tires experienced rapid, catastrophic structural degradation (extreme inner-edge wear and chunking of the exterior edge over ~7,000 mi.). I have photos of the tires, and Carr Subaru (Beaverton, OR) has one of the tires available for inspection. I am the original owner of this vehicle. It has been regularly serviced at the appropriate intervals by the dealership where it was purchased in November 2022. At ~15,000 mi., the tires were rotated and the alignment was adjusted by the dealership. Between 15,000 and 22,000 mi., the tires completely wore through. When I noticed the wear, I brought the car to the dealership to replace the tires, check the alignment, and check whether there might be other issues contributing to the tire degradation. According to the service department, the alignment was within spec when the car arrived, but the inner tread was completely smooth, the outer tread was coming apart, and the tires "were within 1,000 miles of a blowout." I regularly transport my children in this vehicle on the steep, windy, rainy roads of [XXX]. If the tires had blown out or lost traction due to wear, my family, cyclists, pedestrians, or I could have been badly injured or killed. Additionally, on the morning before I discovered the extreme tire wear, I drove my wife and children 45 mi. on XXX from [XXX] to [XXX]. If the tire had blown out when we were going 65 mph on the heavily-traveled highway, it could have been catastrophic for us and other motorists. On XXX, I reported the incident to Subaru of America (case #XXX). I shared photographs of the tires and service records with Subaru of America. On XXX, Carr Subaru -- a representative of the manufacturer -- inspected the tires, confirmed the extreme wear, and reserved a tire for inspection. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The tires were deemed fit ~7,000 mi. ago. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Advanced Driver Assistance System (EyeSight/Automatic Emergency Braking), the Service Brakes, and the Central Electrical System malfunctioned. The vehicle is currently held at an authorized dealership and is available for inspection.On Monday, June 22, 2026, at approximately 4:47 PM, while traveling at highway speeds on I-295 South under clear weather conditions, the vehicle suffered a catastrophic, unprompted automatic emergency braking event. While my right turn signal was active and I was initiating a lane change to pass a truck, the autonomous braking system engaged with maximum force, pulling the brake pedal completely to the floorboards with zero obstacles present. A consumer mobile telematics application (Life360) officially registered the extreme hard-braking event at 4:47 PM. This unprompted stop caused the vehicle to violently lose traction, fishtail across highway lanes, and nearly roll over in high-speed traffic, placing my life and the safety of surrounding motorists at extreme risk.Symptoms of systemic electrical network instability occurred prior to this failure, including a dashboard GPS clock that precisely jumps four hours ahead in specific geographic location, and a power rear liftgate/hatch that randomly opens only halfway or reverses direction unprompted. Furthermore, this identical bouncing and jumping brake system behavior was first reported to an authorized dealership service center in November 2023 at 14,435 miles while operating on factory-original wheels and tires, but the dealer was unable to duplicate or resolve the issue at that time. The manufacturer's corporate customer advocacy team has been notified and a formal vehicle inspection is scheduled for next week.
Recently, in my 2023 Subaru Outback, I have been having pop-up ads for SirusXM take over my infotainment screen. The ad appears in the center, does not allow the user to interact with the screen - including air conditioning control and traction control selection - and will not go away until I acknowledge the ad. It has appeared when I start the vehicle and while I am driving. I contacted Subaru of America; they first told me to contact SiriusXM. I asked why I was being told to contact SiriusXM for a pop-up ad in my Subaru - of course SiriusXM wants to advertise to consumers, but why would Subaru allow them to display ads in my car whenever they chose? I own my car outright; it is neither a lease nor do I owe money on it, so I should control what sort of media is presented to me and when, and I definitely shouldn't have third party ads appearing in my car at random times without my consent. I was persistent with the Subaru of America representative, and then they claimed they would push an over-the-air software update to my car to resolve the issue, but that has not happened. Now I read that other people have been having this same issue, so I am very disappointed that Subaru would first tell me to call SiriusXM and second pretend like it was a software fluke, but I later read that hundreds of other consumers are having similar problems.
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Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Solution : Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
Solution : Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRN-23.
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Moisture can get inside the gearbox and disrupt the electrical connections on the mode selection switch circuit board. This can result in the vehicle failing to discern the engaged gear position, causing the reverse light not to illuminate and the rearview monitor to fail to display the image from the rearview camera. This increases the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
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