4 recalls and 652 owner complaints on record for this model year.
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
Remedy: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.
Remedy: DEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
CERTAIN SEDANS AND STATION WAGONS EQUIPPED WITH 4.0L W8 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE AFFECTED VEHICLES ARE EQUIPPED WITH TIRES OF THE MAXIMUM LOAD RATING INDEX 93H; HOWEVER, THEY SHOULD HAVE BEEN EQUIPPED WITH TIRES WITH THE LOAD RATING INDEX 97H.
Remedy: DEALERS WILL REPLACE ALL FOUR TIRES WITH THE PROPER SIZE TIRES. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VW AT 1-800-822-8987.
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
If the front passenger airbag is deployed as a result of an accident, the gas generator housing may burst or components of the gas generator housing may come loose and cause serious or fatal injuries to vehicle occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it could result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The driver airbag's gas generator may be faulty, resulting in uncontrolled inflation and the release of metal fragments. This increases the risk of injuries to the occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Cars initially used for internal purposes of Volkswagen AG might not have been correctly modified before they were sold to the general public. There is a possibility that certain safety systems of these cars are not correctly modified for street use. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The thermal protection between the brake force booster and the emissions control device in front of the coupling support with the brake fluid reservoir may not have been correctly fitted. The coupling support could melt, leading to a leak of brake fluid, which could ignite if it comes into contact with hot components. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.
1 YEAR OLD VW PASSAT, TWICE SAME PROBLEM WITH COIL, BROKEN TURBO, IT IS ON WARRANTY BUT HOW MANY TIMES CAN ONE GO TO DEALER WITH A CAR WHICH HAS 15000 MILES ,
DRIVING AT 60 MPH THE ENGINE COMPLETELY STALLED REQUIRING AN EMERGENCY MANEUVER TO CLEAR HIGHWAY. VW MECHANIC SAYS ROD SNAPPED AND PUT HOLE THROUGH ENGINE. NOT OIL-RELATED. *TR
DRIVING NORTH IN THE FAR RIGHT LANE ON GALLATIN PK IN NASHVILLE, TN, ANOTHER DRIVER IN THE SOUTH BOUND TURNING LANE TURNED INTO ONCOMING TRAFFIC WITH NO WARNING. MY VIEW WAS OBSCURED BY THE LINE OF TRAFFIC IN THE LEFT HAND NORTH LANES. THE CAR I WAS DRIVING (2002 VW PASSAT) HIT THE CAR THAT TURNED IN TO MY LANE IN A DIRECT, CLASSIC T-BONE HIT. I NEVER SAW THE CAR AND HIT THE CAR AT APPROX. 32 MPH WITHOUT BRAKING. THE DRIVER'S SIDE AIRBAG ON MY CAR FAILED TO DEPLOY ALTHOUGH THE PASSENGER SIDE AIRBAG DID DEPLOY. I WAS WEARING A SEAT BELT, BUT THE CAR SEAT ALSO SLID FORWARD AND I HIT THE STEERING WHEEL. THE BACK SEATS CAME UNLATCHED AND EVERYTHING FLEW FORWARD THROUGH THE CAR AT IMPACT. *NM
LACK OF INFORMATION PROVIDED TO CUSTOMERS ON SPECIAL NATURE OF 4 MOTION PASSAT DRIVING DURING A SKID IN WINTER CONDITIONS. *AK
IN LATE JANUARY, THE HEATED SEAT ON MY 2002 VOLKSWAGEN PASSAT BURNED THROUGH THE SEAT COVER. IT ALSO BURNED THROUGH MY PANTS AND GAVE ME A MINOR BURN. VOLKSWAGEN REPAIRED THE PROBLEM, BUT THE MECHANICS INFORMED ME THAT I WAS THE THIRD SUCH PROBLEM IN A 48 HOUR PERIOD. THE OTHER TWO CARS WERE JETTAS. ANOTHER MECHANIC SAID THAT THE HEATED SEATS RAN TOO HOT ON THE HIGHEST SETTING AND WEREN'T MEANT TO RUN ON SETTING 5 FOR TOO LONG. THE REPAIR DOCUMENTATION I RECEIVED FROM MY LOCAL VOLKSWAGEN DEALER STATED THAT THE PROBLEM WAS DUE TO FAULTY WIRING. I HAVE BEEN UNABLE TO FIND OUT FROM VOLKSWAGEN WHAT STEPS THEY PLAN TO TAKE TO FIX THIS PROBLEM AND I AM CONCERNED THAT SOMEONE ELSE MAY SUFFER A FAR MORE SERIOUS ISSUE IF THE PROBLEM IS NOT FIXED. I HAVE REPORTED THIS PROBLEM TO VOLKSWAGEN, BUT THEY APPEAR UNCONCERNED. I HOPE THAT YOU WILL HAVE MORE LUCK THAN I HAVE.*AK
MY CAR HAD BEEN HIT ON THE DRIVER SIDE SO I TOOK IT TO THE AUTO BODY SHOP TO BE REPAIRED, BEING PAID FOR BY THE PERSON INSURANCE CO THAT HIT ME. WHEN I WENT TO PICK THE CAR UP ABOUT 3 WEEKS LATER I DRIVE 2 BLOCKS AND THEN LIGHTS STARTED FLASHING (WARNING OIL PRESSURE) STOP CAR IMMEDIATELY. I CALLED THE AUTO BODY SHOP SO I COULD TAKE THE CAR BACK TO THEM BECAUSE THE CAR WAS IN EXCELLENT WORKING ORDER WHEN I TOOK IT THERE NO LIGHTS WERE ON OR FLASHING ONLY THE DOOR WAS DAMAGED. FEW DAYS LATER THE AUTO BODY SAID THEY WOULD HAVE TO HAVE IT TOWED TO A DEALER WYNN BECAUSE THEY DON'T KNOW WHY THE LIGHTS ARE ON. WYNN DEALER GAVE DIAGNOSES OF OIL SLUDGE FOR THE LIGHTS FLASHING AND THE AUTO BODY HAD REPLACED THE DOOR WITH THE WRONG DOOR. I WAS TOLD THIS WOULD COST ME 2300 DOLLARS, 2300 DOLLARS. I WAS TOLD BY THE DEAL THAT THIS IS THE PROBLEM AND REMOVAL OF THE SLUDGE WILL FIX THE PROBLEM. THEY HAD THE CAR FOR A MONTH REPAIRS TO REPLACE THE DOOR AND THE OIL SLUDGE. MONTH LATER WHEN I WENT TO PICK UP THE CAR AT THAT TIME THERE WAS AN ENGINE LIGHT CAME ON, HAD THE MANAGER CHECK WHY. HE HOOK UP A COMPUTER AND SAID IT MAY BE A BAD CYLINDER HE RESET THE LIGHT AND I DROVE IT FOR 2 WEEKS MAYBE AND NOW EXCESSIVE AMOUNT OF SMOKE WAS COMING FROM THE CAR AND IT WAS LOSING POWER . I TOOK IT BACK TO DEALER STATING YOU TOLD ME THE PROBLEM WAS FIXED I WAS TOLD THAT NOW IT HAS A TURBO CHARGER PROBLEM HAD BEEN DAMAGED WHICH WOULD BE COVERED BY MY WARRANTY. SO I LEFT IT THERE FOR REPAIRS. PICKED IT UP A WEEK LATER AND WAS TOLD EVERYTHING WAS FINE NOW DROVE IT FOR NOT EVEN A DAY AND THE CAR WAS STILL LOSING POWER AND NOW SHAKING OUT OF CONTROL. I HAD TO TAKE IT BACK TO THE DEALER AND NOW WAS TOLD I HAD A BAD ENGINE COIL SO THE BEST THEY COULD DO FOR NOW IS REPLACE IT WITH A USED ONE. IN THE MEAN TIME I HAD CALLED VOLKSWAGEN CUSTOMER SERVICE AND THEY TOLD ME I HAD TO TAKE IT BACK TO THEM FOR DIAGNOSE. BECAUSE WHEN THEY REPLACED THE COIL IT STILL DIDN'T. *TR
2002 VOLKSWAGEN PASSAT WAGON / 92350 MILES PLACED IN "PARK" ON A SLIGHT INCLINE (PARKING BRAKE NOT USED). ENGINE WAS TURNED OFF AND THE KEYS WERE REMOVED. DRIVER STEPPED OUT OF THE CAR AND A FEW SECONDS LATER CAR STARTED ROLLING BACKWARDS WITH CHILDREN (AGES 3 AND 10 MO) IN THE CAR. DRIVER JUMPED IN CAR TO SET THE BRAKE, BUT FELL ON STREET AS CAR ROLLED. CAR CROSSED STREET AND HEADED DOWN A STEEPER INCLINE HITTING BUSHES, CROSSING ANOTHER DRIVEWAY, AND FINALLY HITTING A ROCK WALL COMING TO A STOP. CHILDREN WERE OK. DRIVER HAD BRUISES / SCRATCHES FROM FALLING ON PAVEMENT. CAR SUSTAINED $3,400 IN DAMAGE. NEIGHBORS VERIFIED CAR WAS IN PARK, AND OWNER MANUAL STATES THAT KEYS CANNOT BE REMOVED WITHOUT THE CAR BEING IN PARK ( KEYS WERE OBSERVED BY SEVERAL NEIGHBORS TO BE OUT OF THE CAR). VOLKSWAGEN OF AMERICA ASKED ME TO GO TO A DEALER FOR PROBLEM DETERMINATION. DEALER TRIED PARKING THE CAR 5 TIMES ON UPHILL AND DOWNHILL INCLINES, AND PARK HELD. THEY ALSO CHECKED THE COMPUTER AND FOUND NO FAULTS. NO ATTEMPT WAS MADE TO CHECK THE INTERNALS OF THE TRANSMISSION, TO DETERMINE WHETHER THE INCLINE WAS THE SAME AS THE DRIVEWAY WHERE IT OCCURRED, OR TO DETERMINE WHETHER THERE WAS A REASON FOR AN INTERMITTENT PROBLEM. VW OF AMERICA STATED THAT THE DEALER HAD FOUND THE CAR WAS IN SPEC (WITH THE 5 HILL TESTS AND COMPUTER CHECK), AND NO FURTHER ACTION WOULD BE TAKEN. VW STATED THAT WE SHOULD ALSO HAVE BEEN USING THE PARKING BRAKE ANY TIME WE PARK (WE DO ON STEEPER HILLS, BUT NOT ON HILLS AS SLIGHT AS OUR DRIVEWAY). NOBODY HAS EXPLAINED WHY PARK FAILED EVEN THOUGH THE KEYS WERE OUT OF THE IGNITION (AND OBSERVED TO BE BY OTHERS) -- I CONCEDE THE PARKING BRAKE SHOULD ALWAYS BE USED OUT OF EXTREME CAUTION, BUT MOST PEOPLE DO NOT ON SLIGHT HILLS -- PARK SHOULD NOT FAIL IN ANY CASE. WE FEEL WE HAVE TO GET RID OF THE CAR ASAP BECAUSE THIS HAS NOT BEEN EXPLAINED / ADDRESSED. OTHER CARS (LIKE 2006 BMW) HAVE RECALLS ON THE PARKING PAWL, BUT VW WILL NOT INVESTIGATE FURTHER. *NM
WHEN VEHICLE LIGHTLY HIT RETAINING WALL WHILE PARKING THE AIR BAGS DEPLOYED TAKING OUT THE FRONT WINDSHIELD. *MR THE CONSUMER REQUESTED THAT VW PAY HIS INSURANCE COMPANY FOR DAMAGES. *SCC
WHILE DRIVING INTO THE MALL PARKING LOT AT SPEED OF 20 MPH ALL AIRBAGS EXPLODED EXCEPT THE STEERING WHEEL AIRBAG AND MY DAUGHTER SUFFERED FROM ARM AND AIR INJURIES
I WAS FILLING UP MY WINDSHIELD WASHER FLUID AND WAS TRYING TO PUT THE CAP BACK ON MY 2002 PASSAT WHEN THE HOOD STRUT FAILED AND THE HOOD CRASHED DOWN ON MY FOREARM, PINNING MY ARM BETWEEN THE HOOD AND CAR FRAME. I SCREAMED OUT BOTH IN PAIN AND NOT BEING ABLE TO PULL MY ARM FREE AND HAD SOMEONE RUSH OVER TO ME WITHIN SECONDS. HOWEVER, THE HOOD LATCH HAD ENGAGED BUT WOULD NOT RELEASE SINCE THE HOOD WAS NOT CLOSED ALL THE WAY, MY ARM BLOCKING THIS FROM HAPPENING. THE FIRST GENTLEMAN TRIED TO ALLEVE THE PRESSURE ON MY ARM, WHICH HAD ALREADY STARTED GOING NUMB, WHILE HE CALLED OUT FOR SOMEONE ELSE TO COME AND HELP AND BRING A HEAVY METAL BAR TO PRY ME OUT. THE SECOND GENTLEMAN CAME WITH A LARGE WRENCH AND WAS ABLE TO BEND THE FRAME ENOUGH FOR ME TO PULL MY ARM OUT. MAJOR INDENT OF MY FOREARM HAD ME MAKE AN EMERGENCY ROOM VISIT. XRAYS SHOWED NOTHING WAS BROKEN THOUGH 1 WEEK LATER I AM STILL SWOLLEN AND SORE. ABOUT $1900 BODY DAMAGE TO CAR, AS WELL AS AT LEAST $250 MEDICAL. MY MECHANIC NEVER HAD AN ISSUE WITH THE HOOD STRUT, SO THIS INCIDENT CAME AS A TOTAL SURPRISE TO HIM. HE HAS ORDERED A REPLACEMENT STRUT TO BE INSTALLED TOMMOROW. *CN
THIS COMPLAINT IS ABOUT A 2002 PASSAT 4-MOTION V6 CAR. GAS ODOR ENTERED MY HOUSE FOR 2 WEEKS AND I DID NOT KNOW WHAT WAS CAUSING THE PROBLEM. I CALLED THE GAS COMPANY TO SEE IF I HAD A GAS LEAK WITH MY FURNACE. THE GAS COMPANY CAME AND TESTED BUT FOUND NOTHING WRONG WITH MY FURNACE OR EQUIPMENT USING NATURAL GAS. I DECIDED TO FIND THE ROOT CAUSE AND BEGAN RULING OUT POSSIBILITIES. I OBSERVES THE GAS SMELL WAS IN MY GARAGE. I OBSERVED WHENEVER MY GAS TANK WAS FILLED, MORE ODOR CAME INTO THE HOUSE. I FILLED THE GAS TANK ON 10/1/07 AND PARKED THE CAR OUT ON THE STREET. ON 10/2/07, WHEN I ENTERED THE CAR IN THE EARLY AM HOURS, THE GAS SCENT MADE ME THROW UP AND I BECAME DIZZY. I HAD NO IDEA WHAT WAS WRONG AND I DROVE - WHILE PRAYING - THE CAR TO THE DEALER. THEY IMMEDIATELY TOLD ME THEY WOULD NOT LET ME DRIVE THE CAR OUT OF THERE WITHOUT FINDING OUT THE PROBLEM BECAUSE OF THE VERY STRONG GAS ODOR. I WAS LATER TOLD IF ANYONE HAD THROWN A CIGARETTE BY MY CAR, IT WOULD HAVE CAUGHT ON FIRE! THE CAR WAS DRIPPING GAS AS I DROVE TO THE DEALER! THE DEALERSHIP FOUND THE PROBLEM WAS CAUSE BY A LEAK ON MY FUEL TANK. A NEW FUEL TANK WAS NEEDED - THAT IS THE ONLY WAY IT COULD BE FIXED. I REQUESTED MY OLD TANK AND SAID IT HAS TO BE BROUGHT AND SHOWN TO THE GOVERNMENT AGENCY OVER TRANSPORTATION AND THE ENVIRONMENT BECAUSE I COULD HAVE DIED AND NO ONE WOULD HAVE KNOWN IT WAS A FAULTY MANUFACTURER'S PART. THE OLD TANK SHOWS 3 PLASTIC TUBES USED ON THE GAS TANK THAT DRAINS THE GAS! PLASTIC ! ONE OF THE PLASTIC TUBES BROKE OFF CAUSING THE GAS LEAK! I VISITED A WEBSITE AND FOUND SO MANY OTHER PASSAT OWNERS HAVE HAD THIS PROBLEM AND VW IS DOING NOTHING TO CHANGE THE DESIGN! I SPOKE TO VW AND I WAS TOLD THERE IS NOTHING THEY CAN DO AND I HAVE TO PAY THE COST OF THE REPAIR! I AM ASKING YOUR OFFICE TO INVESTIGATE THIS SAFETY ISSUE. THIS IS A DANGEROUS SAFETY ISSUE TO ALL PASSAT OWNERS! I HAVE MY OLD GAS TANK AND WILL BE HAPPY TO BRING IT TO YOUR OFFICE . *TR
AFTER TURNING ON THE HEATED SEAT OPTION OF MY CAR I STARTED TO SMELL SOMETHING BURNING. AFTER ABOUT A MINUTE I FELT SOMETHING STING THE LEFT SIDE OF MY BUTTOCKS TOWARDS THE SIDE. WITH IN SECONDS I REALIZED THAT IT WAS MY SEAT BURNING MY BOTTOM. NOT ONLY MY BOTTOM, BUT A WHOLE RIGHT THROUGH THE SEAT AND MY JOGGING PANTS. I QUICKLY TURNED OFF THE HEAT TO MY SEAT. LOOKS LIKE A CIGARETTE BURN. MY HUSBAND AND I WERE AFRAID TO LEAVE THE CAR IN THE GARAGE IN CASE IT WAS STILL SMOLDERING AND POTENTIALLY START A FIRE. I CALLED OUR DEALER AND WAS TOLD THAT MY CAR WAS NO LONGER UNDER WARRANTY. PAST MILEAGE. THEY SUGGESTED THAT I CONTACT THE MANUFACTURER WHICH I HAVE NOT DONE QUITE YET. I AM AFRAID TO TURN IT ON AGAIN OF COURSE! *JB
I HAD THE CHECK ENGINE LIGHT ON AND TOOK IT TO THE DEALER. HE SAID THERE WAS PROBLEM WITH COMBI VALVE, VACUUM HOSE AND SECONDARY AIR PUMP WHICH COSTS A TOTAL OF >1200$ IN TOTAL. LUCKILY, I HAD THE EXTENDED WARRANTY AND I HAVE TO PAY 700$. THE CAR IS 2002 VW PASSAT GLS (1.8) AND HAVE ONLY 40K ON IT. THIS IS THE SECOND MAJOR REPAIR AND THE PREVIOUS ONE WAS SOME KIND OF CV JOINT ISSUE. ALL THIS PROBLEMS SEEMS TO BE A COMMON PROBLEM FOR ALL PASSAT OWNERS AND I WONDER WHY THERE IS NOT EVEN A RECALL FOR THIS. MAY BE THEY KNOW THIS PROBLEM AND WANT PEOPLE TO GO AND PAY MONEY. ONE THING IS SURE. THIS WILL BE MY FIRST AND LAST VW. I DON'T RECOMMEND ANY ONE TO BUY VW, BUT BETTER BUY CHEAP JAPANESE CARS LIKE MITSUBHISHI WHICH RUNS FOR YEARS AND YEARS WITHOUT ANY PROBLEM. *JB
TIRE JACK ROTATED ON SOLID LEVEL GROUND AND KICKED OUT RESULTING IN THE CAR COLLAPSING ON THE SPARE WHICH WAS NOT YET ATTACHED. THE RESULTING IMPACT RESULTED IN NEEDING TO REPLACE THE FRONT BUMPER COVER, RIGHT FRONT FENDER, AND RIGHT ROCKER PLATE. THE FENDER WAS TORN FROM THE CAR. APPROXIMATE DAMAGE TO THE VEHICLE WAS $1500. AT THE POINT OF THE COLLAPSE, THE OWNERS HAND WAS ON THE SIDE OF THE TIRE RESULTING IN A PINCH INJURY THAT CAUSED BRUSING AND SWELLING, BUT DID NOT REQUIRE EMERGENCY CARE. I STILL HAVE POSSESSION OF THE FAULTY JACK. VWOA WAS CONTACTED, BUT SAID BECAUSE THE 2002 VW PASSAT JACK HAD NOT BEEN RECALLED, THEY WERE NOT LIABLE FOR THE DAMAGE. THEY HAVE RECEIVED OTHER REPORTS OF THE SAME TYPE OF JACK FAILURE.*AK
I WAS DRIVING ON THE FREEWAY WHEN MY DRIVER SIDE WINDOW SHATTERED AND IMPLODED FOR NO EXPLAINABLE REASON. DEALERSHIP REFUSED TO REPLACE WINDOW AS MANUFACTURER DEFECT. THE SERVICE DEALER SAID HE HAD NEVER HEARD OF THIS HAPPENING BEFORE AND THAT THERE HAD BEEN NO OTHER COMPLAINTS REGARDING THIS. *AK
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.