5 recalls and 264 owner complaints on record for this model year.
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TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE AT A STANDSTILL, ANOTHER VEHICLE DRIVING AT 50 MPH CRASHED INTO THE FRONT DRIVER SIDE OF VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE 5 INJURED REPORTED AND 3 NEEDED MEDICAL TREATMENT. A POLICE REPORT WAS FILED THE VEHICLE WAS TOWED TO POLICE LOT. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
The contact owned a 2018 Toyota Highlander. The contact stated that while driving at 35 MPH, occupied with her children in the rear passenger seats, the contact was attempting to merge onto the intersection, and a state trooper failed to yield at 55-60 MPH vehicle crashed into the front driver's side of the vehicle, causing the whole front end of the vehicle to detach from the vehicle. The contact stated that no air bags were deployed in her vehicle. The contact stated that she and her children sustained injuries, however under direct legal advice, she cannot disclose this information. Medical attention was required. The contact stated that a police report was filed. The contact mentioned the vehicle was towed to a collision center where it was declared destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.
A car hit me on the back passenger door. My car was pushed to the curb where I hit a tree and the air bags didn't go off. My dad was injured bad.
I was traveling down the road, when a car hit my car in the back passenger door. My car was pushed onto the curb and it hit a tree. My car was totaled and it was a hit and run. The air bags didn't go off and my dad and I were hurt. I reported it to Toyota and the car was put on hold be the insurance company. There were no warning lights and the emergency stop didn't work. the car had 15000 on it and it was inspected in Jan. 2022.
Where the incident happened? The incident happened at the following google coordinates (39.21707240377137, -77.6491829535095) on an unpaved, but well-maintained road. When this incident took place? 09/11/2021 – around 10.30am Who is travelling with you? I was travelling with my wife (Vijaya) and Pet Dog (Leo). Both my wife and I have the seat belts on. How are the driving conditions? A bright and sunny morning with clear visibility, minimal wind and no rain. The road is totally dry. In a way perfect driving condition. How the incident happened? A white truck came in the opposite direction and since the road is narrow I pulled my highlander to the right, where there is some loose gravel on the side of the road. When I pulled to the side I am almost at a standstill and after the truck had passed started moving the car towards the middle of the road. At this moment the Highlander suddenly started swiveling to the left, and the traction became very wobbly and when tried to apply brakes, brake did not work at all. In stead the car started going out of control on the left side and is about to crash into 2 large trees on the side of the car. At that time without having any control over the brakes, I tried to steer towards right and the car turned sharp towards right, crossed road and fell into a 15 feet ditch on the right side of the car. What is the Car behavior witnessed? Total loss of Breaks, self-acceleration, and unpredictable steering control. The whole incident might’ve happened in about 10-15 seconds. Neither the auto-braking nor the collision control has triggered. Not sure what triggered this behavior of the car. It appeared as if the car tried to auto-correct the traction and something malfunctioned.
WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON 01/25/2020 WHERE WE EXPERIENCED A FRONT IMPACT COLLISION, AND THE AIRBAGS DID NOT DEPLOY. WE WERE IN MOTION IN THE LEFT TURNING LANE OF A TWO LANE ROAD, THE ADVERSE VEHICLE PULLED OUT FROM A PARKING LOT ON THE RIGHT, CROSSED TWO LANES OF TRAFFIC RIGHT INTO THE FRONT OF OUR VEHICLE CAUSING US TO COLLIDE. THE FORCE OF THE COLLISION WAS SO HARD THAT THE ENGINE MOUNT ON THE TOP SIDE HAS BROKEN AWAY FROM THE ENGINE, I PROJECTED FORWARD AND MY GLASSES FLEW FROM MY FACE. MY WIFE AND I HAVE BUMPS AND BRUISES, ISSUES WITH OUR BACKS, SHOULDER AND WRIST PAIN. DURING THE IMPPACT THE AIRBAGS FAILED TO DEPLOY. THE INSURANCE ADJUSTER HAS DECLARED THE VEHICLE A TOTAL LOSS. WHEN WE SPOKE WITH THE BODY SHOP THEY STATED THAT THEY COULD NOT BELIEVE THAT THE AIRBAGS DID NOT GO OFF WITH THIS TYPE OF IMPACT.
I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT ON 1/28/20 WHERE I SUSTAINED A DIRECT, FRONT IMPACT COLLISION, AND THE AIRBAGS FAILED TO DEPLOY. I WAS IN MOTION ON A CITY STREET, ACCELERATING FORWARD THROUGH A GREEN-LIT INTERSECTION WHEN A LARGE DODGE RAM TRUCK TURNED IN FRONT OF ME CAUSING OUR VEHICLES TO COLLIDE. THE IMPACT WAS SO HEAVY THAT IT CAUSED MY BODY TO PROJECT FORWARD AND UPWARDS. MY SON'S GLASSES FLEW OFF HIS FACE AND ALL CUPS IN CUP HOLDERS FLEW ACROSS THE CAR. MY SON COMPLAINED OF THE SEATBELT HURTING HIS SHOULDER, AND I SUSTAINED BRUISES ON MY LEGS AND ARMS. UPON THIS IMPACT, NO AIRBAGS WERE DEPLOYED. THIS CAR WAS DETERMINED BY THE ADJUSTER TO BE A TOTAL LOSS. THE INSURANCE INVESTIGATOR STATED HE WAS 'SHOCKED' THE AIRBAGS DID NOT DEPLOY ON SUCH A 'GNARLY' COLLISION. THE INSURANCE ADJUSTER REPORTED THAT HE WAS 'FLABBERGASTED' THE AIRBAGS DID NOT DEPLOY DUE TO THE SEVERITY OF THE IMPACT.
I was parking my car and was almost to the gray slab to stop when the car suddenly surged forward! It felt like an airplane taking off. I hit a brick building. Somehow my nose was broken, and I was bleeding profusely. If someone had been walking on the sidewalk in front of me, they would have been crushed against the brick wall. Others have had this problem; in fact, one lady said she almost hit a brick wall! Ironic! There was no warning of any kind. However, the day before, while driving on the highway, the car did the same thing: it surged forward, but fortunately I was able to control it, and there had been no one in front of me. If I had been driving locally, I surely would have hit someone, and who knows what the consequence would have been. The Insurance Company towed the car and totaled it.
Was hit in the side in passenger door, which pushed my car off the road and hit a tree head on going approximately 40 mph. NO Airbags deployed anywhere in the car. I took pictures of entire interior and also a video showing no airbag deployment. Police, fire and first responders and completely shocked that no airbags deployed. Injuries occurred, thank fully no life threatening. However had the airbags deployed as they should have, and why we chose to buy this vehicle in the first place, those injuries could have been minimalized. If you need any additional info, please let me know. Toyota needs to be made aware of this.
I was involved In a rear collision that then pushed me into a front end collision. The airbags and seat belts did not deploy or lock.
SUV WAS IN A CRASH AND HIT A TREE MID FRONT BUMPER WITH SIGNIFICANT DAMAGE TO THE FRONT OF SUV. DAMAGE APPEARS TO BE FROM THE FRONT PASSENGER COMPARTMENT FORWARD. DRIVER WAS WEARING SEATBELT AND NO AIRBAG DEPLOYED OF ANY KIND IN ANY AREA OF THE SUV. DRIVER HIT THE STEERING WHEEL AND WAS INJURED. VEHICLE WAS IN FORWARD MOTION AT AN UNKNOWN RATE OF SPEED . WAITING TO SEE IF SUV WILL BE A TOTAL LOSS VIA INSURANCE COMPANY. COMPONENT SYSTEM THAT APPEARS TO BE S CAUSE OF THIS SAFETY ISSUE IS THE AIR BAG SYSTEM.
WHEN PULLING INTO A PARKING PLACE, SLOWLY, WITH RIGHT FOOT ON THE BRAKE, GETTING READY TO STOP BEFORE THE CURB, THE CAR ACCELERATED, JUMPED THE CURB GOING OVER THE SIDEWALK AND HIT THE BUILDING. MY RIGHT FOOT WAS STILL ON THE BRAKE WHEN IT STOPPED. THIS HAPPENED IN A DOCTORS OFFICE PARKING LOT. AIR BAGS DID NOT INFLATE.
I WAS RECENTLY IN A VEHICLE ACCIDENT IN MY 2018 TOYOTA HIGHLANDER WITH THE PRE-COLLISION SYSTEM. THE PRE-COLLISION SYSTEM WAS WORKING WELL THROUGH OUT OUR TRIP BUT UNFORTUNATELY DID NOT WORK WHEN IT WAS MOST NEEDED. WE WERE INVOLVED IN A PILE UP ON INTERSTATE I-5 GOING AT LEAST 45MPH AND NOTICED THAT THE PRE-COLLISION SYSTEM THAT IS SO MUCH BEING ADVERTISED DID NOT WORK AT ALL. THERE WAS NO WARNING WHAT SO EVER AND DEFINITELY DID NOT BREAK ON IT'S OWN AS ADVERTISED. AT THE TIME OF THE HIT THE AIRBAGS DEPLOYED A LITTLE TO LATE AT LEAST THE PASSENGER ONE WHERE I WAS SITTING. I AM AWARE THAT WE SHOULD NOT RELY ON THOSE ITEMS BUT I SURE WISH IT WOULD HAVE WORKED THE WAY IT WAS INTENDED TO DO SO.
I CONTACTED TOYOTA AND COMPLAINED ABOUT THE SEAT AS IT GAVE INSTANT PAIN IN THE SPINE AND NECK AND VERY HARD TO DRIVE SITTING ON THE DRIVERS OR DRIVER SIDE PASSENGER SEAT. BEING TOO CURVEY IS NEITHER AGRONOMIC FOR ANY STANDARD SIZE HUMAN BEING NOR ALLOWS ANY REST TO THE BACKBONE. THE HEADREST IS VERY TILTED FORWARD, WHICH STRAINS THE SPINE AND NECK IMMEDIATELY. I HAD A TOYOTA HIGHLANDER 2005, AND I DIDN'T PAY MUCH ATTENTION TO ANY TEST DRIVE BECAUSE THE SEAT ON THE HIGHLANDER 2005 WAS VERY COMFORTABLE. BUT 2018 IS HORRIBLE TO DRIVE. I'M VERY MUCH REGRETTING BUYING SUCH A CAR THAT I CAN'T DRIVE WITHOUT HURTING MY SPINE AND NECK. THE TOYOTA SUPPORT SUGGESTED USING A CUSHION BETWEEN THE SEAT AND DRIVERS BACK, AND THE VENDOR OFFERED NO TO FIX THE ISSUE. I DON'T THINK I'LL EVER BUY FROM A BUSINESS THAT PUNISHES THE CUSTOMER THROUGH SELLING HORRIBLE PRODUCTS AND DECLINE TO TAKE THE RESPONSIBILITY TO FIX IT. I ENDED UP PAYING ABOUT $35000 FOR A NOT RIDABLE VEHICLE, AND I'M FEELING MISERABLE ABOUT IT.
VEHICLE WAS IN PARK AND ROLLED. IT PICKED UP SPEED AS IT CONTINUED TO ROLL AND THERE WEREN'T ANY OCCUPANT. THIS TOOK PLACE IN A DRIVEWAY. THE VEHICLE ROLLS WHILE THE EMERGENCY BRAKE IS ON ALLL THE TIME AS WELL.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Remedy: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Remedy: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Remedy: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
Due to a software issue, the Parking Assist control unit that works with the Panoramic View Monitor (PVM) to show the rearview camera image may briefly freeze when backing up if reverse gear is selected shortly after starting the vehicle. In addition, the rearview camera may not appear the next time the vehicle is started if the vehicle is turned on and off again within a short time window. This may increase the risk of a crash with a person or another vehicle during a backing event. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A flaw in the vehicle's combination meter programming causes it to deteriorate its memory. Due to this the display of the monitor may not work, removing access to the speedometer and warnings. This increases the risk of accidents. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The seat back of second row seats may not remain in a locked position. A seat back that has not been secured in a locked position may fail to restrain occupants properly, increasing the risk of injuries in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The second-row split mid-bar seat back frame has an incorrect radius. When only one of the two seats in this seat row is folded, the rear occupants may come into contact with the mid-bar end and get injured. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The lower front bumper cover can easily come off, resulting in that the engine skid plate and fender liners may also detach from the vehicle while driving, creating a risk of injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle. It will no longer be possible to initiate an emergency call using the eCall system, increasing the risk of injuries, delayed assistance in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.