2018 Jeep Grand Cherokee
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Decode a VIN11 recalls and 853 owner complaints on record for this model year.
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Air Bags Failed to Deploy During An Accident Vehicle Hit A Tree No Warning Lamps Prior To Accident Vehicle Towed Due To Damage Vehicle Deemed Totaled By Insurance Company
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 70 MPH, she rear-ended another vehicle. The air bags did not deploy upon impact. The contact hit her head and her left leg on the steering wheel. The other driver was treated at the scene for unknown injuries. The contact sought medical attention at the hospital; no injuries were treated. A police report was filed. The contact was instructed by the police officer that she was able to drive the vehicle home; however, several warning lights appeared on the instrument panel. As she attempted to resume normal driving, the vehicle downshifted upon the depression of the accelerator pedal; she then pulled over and had the vehicle towed to her home. The next day, the vehicle was initially towed to an independent mechanic; but was then towed to a second independent mechanic by her insurance where the vehicle was deemed a total loss. The manufacturer was notified of the failure and an investigation was performed on the vehicle; the investigation concluded that since the brakes were depressed, the vehicle was not traveling at a rate of speed for the airbags to deploy. The failure mileage was approximately 24,000.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving for approximately 10-minutes, there was an abnormal knocking sound coming from the vehicle while depressing the accelerator pedal. The RPM lowered and the vehicle failed to respond while depressing the accelerator pedal. There was no warning light illuminated. The failure persisted, and the contact coasted into a parking lot and there was an excessive amount of yellow-grayish smoke coming from the engine compartment. The contact exited the vehicle and became aware of an unknown liquid pouring onto the ground underneath the vehicle, with little pieces of debris and sparks igniting underneath the vehicle. While the contact was on the phone with 9-1-1 Emergency Services, there was a popping sound coming from the vehicle and underneath the hood and over the windshield became engulfed in flames. The Fire Department arrived at the scene and extinguished the fire. A fire report was filed. The contact sustained severe emotional distress because of the failure but had not sought medical attention. The vehicle was towed to an independent tow facility where the vehicle remained. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling). The contact stated that the Insurance Company had not yet determined if the vehicle was a total loss. The dealer and manufacturer were notified of the failure but offered no assistance. The failure mileage was approximately 104,000.
I was traveling south on Lee Jackson hwy in Staunton Va at about 40 to 45 mph and was t-boned on the right passenger side with the impact just in front of the passenger door and front quarter panel. The damage ended up being all the way to the right rear passenger door. None of the air bags or side curtain airbags deployed.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 10 MPH, the wheels locked up. The contact was unable to identify which wheels had locked up. The vehicle began spinning in circles, and the vehicle crashed into a guardrail. The ABS warning light was illuminated. The contact was able to continue to drive; the driver sustained injuries to the head and lower back, and medical attention was provided. The air bags did not deploy. There was no reported fire or police report filed. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 98,000.
The contact owned a 2018 Jeep Cherokee. The contact stated while at a complete stop at the traffic light, with the START/STOP mode engaged, the vehicle accelerated unintendedly and crashed into the rear of another vehicle. There were no warning lights illuminated. The air bags deployed. The contact stated that the forward collision automatic braking system failed to engage. The contact sustained back pain. The contact also sustained trauma and had been seeking assistance from a therapist. The occupant of the other vehicle did not sustain injuries. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The contacted related the failure to NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 34,000.
In accident 2/23/21, vehicle was T- boned in intersection which sent me into cement overpass. No airbags dash or side deployed. Vehicle was total loss.
DRIVING ON THE STREET -JEFFERSON BLVD. ON MY WAY HOME AND MY EXCELARATOR PEDAL WAS STUCK AND COULD NOT STOP THE CAR AND HIT LARGE ESCALADE IN FRONT OF ME, THANK GOD FOR THAT. HIS CAR WAS BARELY SCRATHED AND MINE ENDED UP $6,500 IN REPAIRS LESS $1,000 DEDUCTIBLE. IT WAS QUITE FRIGHTENING. I WAS NOT HURT.*DT*JB
A PERSON HIT MY FRONT LEFT PANEL NEAR MY DRIVER DOOR AND I WAS THROWN AROUND LIKE A RAG DOLL EVEN THOUGH I HAD MY SEAT BELT ON. THIS IS EXTREMELY JUST AWFUL SINCE WE BOUGHT THIS BECAUSE THE NUMBER OF AIRBAGS. THIS DRIVER OF THE OTHER VEHICLE RAN A LIGHT AND PLOWED INTO ME. I WAS DRIVING 40MPH AND DON'T KNOW HOW FAST HE WAS GOING.*DT*JB
I BACKED OUT OF MY GARAGE TO RUN AN ERRAND, DECIDED TO RUN BACK INTO THE HOUSE FOR A SWEATER. PUT THE CAR IN PARK (IT WAS STILL OUTSIDE THE GARAGE FACING THE OPEN GARAGE DOOR). HOPPED OUT AND WENT TO GO BACK INTO THE HOUSE WITH THE CAR DOOR OPEN. THE JEEP STARTED ROLLING FORWARD. I JUMPED BACK IN, PUT ON THE BRAKE, TRIED TO SHUT THE DOOR AND IT SPED FORWARD ACCELERATING. IT WENT THROUGH THE OPEN GARAGE, IT JUMPED UP TWO STAIR STEPS, THE TIRES AND WHEELS CRASHED THROUGH THE TOP STEP FLOOR, JUMPED UP OUT OF THE HOLE IT MADE, LURCHED FORWARD AND CRASHED INTO THE HOUSE WALL AND WAS STUCK IN BETWEEN THE FURNACE WALL ON THE RIGHT AND SHELVING ON THE LEFT. THE ENGINE WAS STILL REVVING AT THIS POINT AND I CUT THE ENGINE BY PUSHING THE IGNITION BUTTON. I THEN THOUGHT THE AIRBAG WAS GOING TO HIT ME, BUT IT DID NOT DEPLOY. I DECIDED I NEEDED TO GET IT OUT OF THE WALL, SO I STARTED IT AND SHIFTED BACK INTO REVERSE, BUT IT WOULDN'T MOVE. SO I SHUT IT OFF AND THEN STARTED TO PANIC THAT THERE MIGHT BE AN EXPLOSION AS WE HAVE GAS LINES, ELECTRICAL, ETC. THERE. THE FRONT DOORS WERE PINNED SHUT. SO I JUMPED IN THE BACK AND WAS ABLE TO GET OUT THROUGH THE REAR PASSENGER SIDE DOOR. I RAN OUT INTO OUR YARD AS I WAS AFRAID SOMETHING MIGHT EXPLODE. I HAVE FOUND SEVERAL OTHER EXAMPLES OF THIS ON YOUR WEBSITE AS COMPLAINTS, ETC. IN JUST A FEW MINUTES. THERE ARE MANY MORE I'M SURE AND THE NEW 2020 MODELS YOU HAVE 3 SIMILAR COMPLAINTS ALREADY. DO SOMETHING TO HOLD JEEP ACCOUNTABLE. THIS HAS BEEN GOING ON SINCE 2009. I HAD NO IDEA WHEN I BOUGHT THIS JEEP.*DT*JB*DT*JB
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE AT A TRAFFIC LIGHT. AS A RESULT, THE SECOND VEHICLE BUMPED INTO A THIRD VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STRUCK HER HEAD ON THE STEERING WHEEL AND SUSTAINED WHIPLASH AND A CONCUSSION. THE CONTACT RECEIVED MEDICAL ATTENTION AT A LATER TIME. A POLICE REPORT WAS FILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO AN IMPOUND LOT. THE CONTACT CALLED HER INSURANCE COMPANY WHERE THEY HAD THE VEHICLE TAKEN TO AN UNKNOWN DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,155. *AS *DT *DT*JB *TR
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS STOPPED IN STOP AND GO TRAFFIC, A TRACTOR TRAILER CRASHED INTO THE REAR OF THE VEHICLE. THE VEHICLE WAS IN ECONOMY MODE AT THE TIME OF THE CRASH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER STRUCK HER HEAD ON THE STEERING WHEEL AND SUSTAINED HEAD INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED NORTHWEST HILLS CHRYSLER JEEP DODGE RAM (2033 E MAIN ST, TORRINGTON, CT 06790, (860) 482-0700), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 12,000. *DT *DT THE CONSUMER STATED VEHICLE DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. *TR
ON 01/09/19 MY WIFE WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT IN WHICH HER VEHICLE RAN OFF THE ROADWAY DOWN AN EMBANKMENT RESULTING IN THE VEHICLE SUSTAINING A TOTAL LOSS OF THE VEHICLE DUE TO DAMAGES. THE FRONT OF THE VEHICLE WAS COMPLETELY DESTROYED AS IT HIT SOME TYPE OF BARRIER WHICH DESTROYED THE UNDER CARRIAGE STRIKING TWO TREES BEFORE IT CAME TO REST ABOUT 300 YARDS OFF THE ROADWAY. MY CONCERN IS THAT NONE OF THE AIRBAGS DEPLOYED IN THIS HORRIFIC ACCIDENT WHICH FORTUNATELY MY WIFE ONLY SUSTAINED MINOR INJURIES.
I WAS STATIONARY(IN "PARK' MODE), SITTING IN MY VEHICLE MAKING A BANK TRANSACTION AT THE DRIVE THRU AT WELLS FARGO LOCATED AT 505 ROUND ROCK AVE, ROUND ROCK, TX. SUDDENLY THE JEEP ACCELERATED ON IT'S OWN, I PRESSED THE BRAKES AND IT WOULDN'T STOP. SEE ALSO ODI 11140468. *DSY I TRAVELED MAYBE 15-20 YARDS BRAKING, BEFORE I CRASHED INTO THE WALK UP ATM. EXACT CAUSE? UNKNOWN AT THIS TIME.
TL* THE CONTACT OWNED A 2018 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT UNEXPECTEDLY ACCELERATED TO 20 MPH AND CRASHED INTO AN ATM MACHINE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BUMPS AND BRUISES ALONG WITH THREE FRACTURED RIBS ON THE RIGHT SIDE AND AN INJURY TO THE RIGHT LEG THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,240. SEE ALSO ODI 11141658. *DSY *DT UPDATE 10/18/18 *DT *TR
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
Remedy: Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
The steering column control module (SCCM) may have been built with an inadequate welded connection between the internal flexible cable (FFC) and the busbar. The faulty connection may not allow the signal from the occupant safety control (ORC) module to reach the driver's airbag module, preventing it from deploying. An airbag that fails to deploy as intended can increase the risk of injury to the driver in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The exhaust-gas recirculation (EGR) cooler can be susceptible to thermal fatigue. The exhaust gases can interact with air and other hydrocarbons in the system, which can cause combustion in the inlet manifold. This can lead the vehicle to catch fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
An incorrectly fitted rear coil spring may detach from the vehicle, which could affect vehicle handling and create a hazard for following traffic. This increases the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
An incorrectly fitted retaining ring in the Power Transfer Unit may cause an unexpected loss of traction and/or failure of the parking function, increasing the risk of an accident and injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The high-voltage battery pack can contain cells having separator damage. A damaged separator can lead to a very rapid chemical chain reaction in the battery. This can cause the battery to overheat, which can start a fire in the vehicle. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The separator of the high voltage battery may be damaged. This may lead to cell failure and increase the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Second row seats may have missing welds between the seat back frame and the anchor of the child seat on one or both seats. As a result, the anchor can completely detach from the vehicle seat, increasing the risk of injury to the child seat occupant in case of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The steering column intermediate shaft can detach from the U-joint, causing the steering control to fail, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The rear coil springs may be defective and can become detached while the vehicle is in motion, creating a risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The upper control arm clamping screw may have been damaged during vehicle assembly. If it breaks, the clamping force between the control arm ball joint and the steering knuckle could be lost. This could cause the wheel to detach, creating a risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.