2 recalls and 199 owner complaints on record for this model year.
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
FORD IS RECALLING CERTAIN MODEL YEAR 2007 FORD FIVE HUNDRED AND MERCURY MONTEGO VEHICLES MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH SEPTEMBER 11, 2006. THE FUEL TANKS MAY NOT HAVE CONSISTENT WELDS BETWEEN THE FUEL TANK AND FUEL FILLER NECK SPUD WHICH CAN AFFECT THE STRENGTH OF THE JOINT. SOME FUEL TANK SPUD WELDS MAY NOT PROVIDE THE EXPECTED STRENGTH IN THE EVENT OF A SEVERE REAR IMPACT TO THE VEHICLE. AN IMPROPER WELD CAN RESULT IN A CRACK IN THE JOINT WHICH COULD ILLUMINATE THE EMISSIONS MALFUNCTION INDICATOR LIGHT, CAUSE A FUEL ODOR, OR ALLOW FUEL TO LEAK OUT.
Remedy: DEALERS WILL REPLACE THE FUEL TANK FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
SIDE/FRONT DRIVER IMPACT, GOING APPROXIMATELY 35 MPH, AND NO AIR BAGS DEPLOYED. THE CAR WAS DAMAGED TO THE POINT THAT THE INSURANCE COMPANY TOTALED THE CAR. THIS WAS NOT A MINOR ACCIDENT. *TR
ON JUNE 25, 2009, OUR CLIENTS WERE DRIVING THEIR FORD 500 4DR. SEDAN WHEN THEY WERE BROADSIDED ON THE DRIVER'S SIDE. THE SIDE AIRBAGS FAILED TO DEPLOY, CAUSING AT LEAST IN SUBSTANTIAL PART, SERIOUS PERSONAL INJURIES TO THE DRIVER. THE VEHICLE WAS TOTALLY DESTROYED IN THE IMPACT. *TR
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO A TREE. THE VEHICLE CRASHED HEAD FIRST, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT SUSTAINED BRUISING TO HER THIGH, ARM AND CHEST, AND ALSO EXPERIENCED SHORTNESS OF BREATH. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 94,500.
DRIVING A FORD 500, INVOLVED IN A CRASH. CAR WAS HIT BROADSIDE BY ANOTHER DRIVER GOING APPROXIMATELY 45 MPH, CAUSING THE WHEEL TO FOLD IN, THE BACK OF THE FRONT QUARTER PANEL AND DRIVERS SIDE DOOR ARE CRUSHED. DRIVERS SIDE DOOR WILL NOT OPEN. SIDE AIR BAGS DID NOT DEPLOY.
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE PASSENGER SIDE MIRROR CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE SIDE MIRROR ON THE FRONT PASSENGER SIDE DOOR CAUGHT FIRE. THE DEALER STATED THAT THERE WAS A SHORT IN THE WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,172.
I HAD JUST DRIVEN TO MY BROTHER'S HOUSE IN WV. MY WIFE AND I GOT OUT OF THE CAR AND WENT INSIDE. ABOUT 15 MINUTES LATER MY BROTHER SAW SMOKE IN THE WINDOW AND SAW THAT MY CAR WAS ON FIRE. WE ALL WENT OUTSIDE AND WHILE THEY CALLED THE FIRE DEPARTMENT I TRIED TO PUT THE FIRE OUT WITH A HOSE. I COULD ONLY KNOCK IT DOWN SOME TO KEEP IT FROM SPREADING BUT WHEN THE FIRE DEPT GOT THEY PUT IT OUT. *JB
I HAD THIS CAR REPAIRED TWICE AT A PROFESSIONAL MECHANIC SHOP THAT COST ME THOUSANDS OF DOLLARS. EVERY TIME, THE CAR COMES TO STOP OR DIES ON ME. I REPLACED THE FUEL FILTER ONE TIME THAT IS UNDERNEATH THE CAR. NOW THE CAR IS SITTING IN MY GARAGE BECAUSE OF THE FUEL PUMP NOT FUNCTIONING AND DOES NOT MAKE THAT SOUND ANYMORE WHEN YOU TURN THE KEY ON.
THROTTLE HAD IT FIXED WITH RECALL, IT LUNGES YOU INTO TRAFFIC WHILE STOPPED. AGAIN IT HAS DONE THAT NOW FAILED, THIS IS A DANGEROUS CAR. IT IS GARAGE KEPT AND WELL MAINTAINED WENT DOWN TO GET GAS, MAIL AND WHILE STOPPED IT JERKED ME OUT OF THE STOPPED POSITION INTO THE MAILBOX THEN THE WRENCH, TRACTION AND ENGINE LIGHT CAME ON AND IT BUCKED TILL I GOT IT 10 FEET TO THE GARAGE NO, IT WILL NOT START!!! TO EVEN GET IT TO THE DEALERSHIP OR GARAGE, ITS A SAFETY FEATURE I WAS TOLD, THE WAY IT LUNGES IS DANGEROUS, I ALMOST WENT THROUGH HE GARAGE WALL WHICH IS CONCRETE, LAST TIME I HIT MY TEETH ON THE STEERING WHEEL AND KNOCKED ONE BACK OUT OF ALIGNMENT. WHICH THE FORD PERSON THOUGHT WAS FUNNY LAST TIME. FORD KNOWS THIS IS A DANGEROUS CAR, IT SHOULD BE REPLACED AND THESE SHOULD BE CRUSHED LIKE THE DEMON CAR THEY ARE. PEOPLE SPEND HARD EARNED MONEY ON THESE VEHICLES ALL FOR THIS TO HAPPEN?
MY HUSBAND HAD AN ACCIDENT IN A STORE PARKING LOT. HE MISCALCULATED THE LENGTH OF AN NARROW ISLAND THAT HAD A CURBING AROUND IT. HE CUT THE CORNER AND DROVE OVER THE CURB AND DOWN THE OTHER SIDE OF THE OTHER CURB. BESIDES THE REAR FENDER DAMAGE, MORE DAMAGE WAS DISCOVERED AT THE STATE INSPECTION. THE ROLL RESTRICTOR WAS TORN. I WAS TOLD THAT THIS PART KEEPS THE ENGINE FROM "ROLLING" FORWARD OR BACKWARD. IT IS PART OF THE ENGINE MOUNT SYSTEM AND IS A SAFETY ISSUE. IT MUST BE REPLACED OR THE CAR FAILS THE PA STATE INSPECTION. THIS REPAIR AND INSPECTIONS COST ME OVER $500. I BELIEVE THE ROLL RESTRICTOR WAS DAMAGED IN THE SUDDEN IMPACT OF THE CURB. I WOULD LIKE TO TAKE THAT ISSUE TO THE INSURANCE COMPANY BUT I HAVE NO PROOF. HOW COMMON IS THE FAILURE OF THIS PART? IS IT PART OF THE PA STATE INSPECTION REQUIREMENTS? *TR
WHILE BACKING UP CAR SURGED AND CAUSED REAR BUMPER DAMAGE. THROTTLE BODY CLEANED TWICE SINCE PURCHASE AND SURGE ISSUE REAPPEARS. SURGE OCCURS AT LOW RPM'S. *TR
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE SHIFTING FROM NEUTRAL TO DRIVE, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A POLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THE CONTACT WAS NOT GIVEN A DIAGNOSIS AS TO WHY THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD INVESTIGATE THE CAUSE OF THE CRASH. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,840. UPDATED 4/24/13 *CN UPDATED 06/04/2013*JS
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE IN REVERSE THE VEHICLE LUNGED BACKWARD AND CRASHED INTO A MAILBOX. THE FAILURE RECURRED CONSTANTLY WHEN THE VEHICLE WAS PLACED IN DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THERE WAS A FAILURE WITH THE TPS SENSOR WITHIN THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT THE VEHICLE WOULD ALSO JERK ABNORMALLY WHEN IN DRIVE. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS ABOUT 150,000. UPDATED 10/16/12 *CN THE CONSUMER STATED THE VEHICLE WENT OVER A CURB AND EVENTUALLY HIT A METAL WHERE A SIGN ONCE WAS. THE VEHICLE WAS JERKING BEFORE THE ACCIDENT. UPDATED 10/24/2012 *JS
FOR SEVERAL MONTHS CAR HAS BEEN LUNGING FORWARD WITHOUT MY FOOT ON THE GAS. A COUPLE WEEKS AGO WHILE PULLING INTO MY DRIVING WAY IT LUNGED AND THE CAR RAN INTO MY CONCRETE STEPS CAUSING 3,500 WORTH OF DAMAGE. THIS IS VERY DANGEROUS AND COULD HAVE BEEN ONE OF MY DAUGHTERS. I REALLY HOPE YOU TAKE THIS SERIOUSLY BECAUSE ONCE LIVES ARE LOST YOU CAN'T GET THEM BACK. I JUST WANT FORD TO FESS UP AND TO TAKE RESPONSIBILITY FOR THIS PROBLEM, SO I MAY GET IT FIXED AND NOT KILL OR INJURE ANYONE. *TR
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.