this model yearOf 43 owner complaints for this model year, around 12% describe 5 injuries. These are unverified owner accounts, but the pattern is worth reading before buying.
this model year2 further recall campaigns cover this model year. Ask a dealer which remain outstanding on this car.
Almost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
Recalls for this model year
2 recalls on record
26V124000
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
Remedy: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
25V315000
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
Owner complaints for this model year
43Complaints
5Involved a crash
5Injuries
Most reported components
electrical system8
unknown or other8
back over prevention7
power train5
air bags3
seats3
Read 15 of the most serious reports
air bags2 injuriescrash
NHTSA #11583284
The contact was driving a 2024 Ford Edge rental vehicle. The contact stated that while traveling in stop-and-go traffic the rental vehicle was involved in a multi-vehicle crash. The rental vehicle was crashed into from the rear and pushed into a second vehicle. A third vehicle was then pushed into the rental vehicle causing the rental vehicle to be pushed into a guard rail and roll down a hill. During the crash, the front driver's side air bag did not deploy. The contact sustained left leg, lumbar, neck, and abdomen injuries that later required medical treatment. One additional injury was reported from a second vehicle included in the crash. No further information was available. A police report was taken at the scene and the vehicle was towed to the local towing yard. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 3,000.
electrical system1 injury
NHTSA #11627554
The contact owns a 2024 Ford Edge. The contact stated while using the front driver's side seat heater, the seat heater failed to function as intended and burned the contact's lower back. The contact received medical attention for the burn at the emergency room. Additionally, the contact stated that the injury made it difficult to perform daily errands and tasks. The vehicle was taken to the local dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.
structure1 injury
NHTSA #11609277
The liftgate has a sensor so that you can place you foot under the vehicle to open or close the liftgate. The sensor is too sensitive and even if do not put your foot under the vehicle the liftgate closes on your head or shoulder when you are putting things in or out of the rear area. The liftgate caused a bruise. We took the vehicle in for repair and they said the sensors were fine.the is very dangerous and can cause serve injuries.
visibility1 injury
NHTSA #11567601
The contact owns a 2024 Ford Edge. The contact stated that after his wife entered the vehicle and closed the front driver's side door, the sunroof exploded without any impact. The sunroof glass shards fell inside the vehicle and onto his wife, causing a bump on her head; however, medical attention was not received. The contact stated that the weather was freezing outside when the failure occurred. The vehicle was taken to the dealer, where pictures of the sunroof were taken and sent to the manufacturer. The contact was informed that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the sunroof replacement under warranty. The failure mileage was approximately 2,000.
back over preventioncrash
NHTSA #11732459
The contact owns a 2024 Ford Edge. The contact stated that while the contact's daughter was reversing, the rear-view camera seized. The contact's vehicle crashed into a vehicle that was parked behind the contact's vehicle. No injuries. In addition, the contact stated that the rear-view camera displayed a frozen image. The contact stated that the failure was not identified until after the crash. The image was still displayed on the rear-view camera display after the crash. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. No Police report was filed. The contact received a recall notification, NHTSA Campaign Number: 26V124000 (Back Over Prevention) however, the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.
air bagscrash
NHTSA #11694596
The contact owned a 2024 Ford Edge. The contact stated that, upon pulling into a parking space, the vehicle suddenly accelerated on its own. As a result, the contact lost control of the vehicle, only coming to a complete stop after partially driving through a storefront. The contact also stated that the forward warning collision system failed to activate. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were not reported. The manufacturer was notified of the failure by the contact's insurance provider, and a case was opened. Upon investigation, the vehicle's incident recorder showed that the vehicle rapidly accelerated up to 17 MPH and that the contact did not depress the brake pedal. The failure mileage was 6,000.
air bagscrash
NHTSA #11616781
The contact owns a 2024 Ford Edge. The contact stated that while driving at approximately 2 MPH, a second vehicle crashed into the front passenger side of the vehicle. During the crash, no air bags in the vehicle were deployed. The occupants in each vehicle were transported to the local hospital but no injuries were reported. A police report was taken at the scene. The vehicle was later driven to the local body repair shop and it was determined that the vehicle was unrepairable. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 5,000.
electrical system,unknown or othercrash
NHTSA #11599311
Good day. I purchased a 2024 Ford Edge SEL in March 2024. I would like to call your attention to the vehicle's horn. I was unable to alert a truck driver who was backing up that he was going to back inro my car. The horn for the vehicle is extremely weak, in fact too weak to be audible to a driver in front of you who has their car windows closed. It is inaudible in that instance nor is it audible over traffic noise or rain. In my case, the only thing that stopped the truck continuing its reversing was my vehicle - he couldn't continue moving. It resulted in $5,800.00 front-end damage to my vehicle.
electrical system,back over prevention
NHTSA #11764294
The rear camera is having a glitch/ dark mode and is unable to fully inspect for any safety concerns despite myself checking my surroundings. It poses a hazard because it can cause myself to damage the car when I’m trying to reverse the car to park and I can accidentally hit an animal, a structure, or a child who is on my blind spot since the camera is unable to be shown clearly. Although there were multiple attempts to restart the car, using a Microsoft rag and updated the car it has failed to be resolved.
unknown or other
NHTSA #11751655
Vehicle Information Year: 2024 Make: Ford Model: Edge VIN: [XXX] Description of the Safety Issue I am submitting this complaint regarding the unexpected failure of the panoramic glass roof on my 2024 Ford Edge. The vehicle was parked in my residential driveway. As I began backing out of the driveway, I heard a very loud explosion or bang. I immediately stopped and inspected the vehicle. I discovered that the panoramic glass roof had shattered outward. There had been no collision, no rollover, no object striking the vehicle, and no severe weather. The vehicle had simply been sitting in my driveway before I began backing out. The interior sunshade was closed at the time of the incident. After the glass shattered, a substantial amount of broken glass remained on top of the closed sunshade and around the roof opening. I also observed that there was essentially no broken glass in my driveway, which suggests the glass failed from within the panel rather than from an external impact. This sudden failure occurred without warning and created a significant safety concern. Had this happened while I was driving at highway speeds with passengers in the vehicle or with the sunshade open, the results could have been much more dangerous due to falling glass and the driver's distraction. I am requesting that NHTSA investigate this incident to determine whether similar failures are occurring in 2024 Ford Edge vehicles and whether this represents a potential safety defect involving panoramic sunroofs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
power train
NHTSA #11747514
Vehicle shudders especially under 40mph. Dealer advised that the torque converter is bad.
back over prevention
NHTSA #11746725
The contact owns a 2024 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was performed but the issue persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera intermittently displayed a blank image. The failure also affected the radio and the air conditioning system and the air conditioning was inoperable. The approximate failure mileage was 26,000.
electrical system
NHTSA #11743770
The contact owns a 2024 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine seized. In addition, the instrument cluster displayed a black screen with several unknown warning lights illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The vehicle was driven to the residence. The vehicle was taken to the dealer where it was diagnosed with a wiring failure. The vehicle was repaired. The failure reoccurred and became a persistent failure. The dealer was unable to determine the cause of the failure. The vehicle was taken to the dealer several times. The contact was informed that the failure could not be diagnosed. The contact stated that the vehicle was unsafe to drive. The contact received an unknown recall notification with a similar failure; however, the VIN was not under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
back over prevention
NHTSA #11734314
The contact owns a 2024 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image failed to function properly. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was not available.
electrical system,engine
NHTSA #11726208
Warning lights came on, dashboard goes dark, engine felt to shut off and then restart especially when driving on interstate highways. Possible cause of serious injury or death. Dealer has not found problem, been to dealership 4 times in 5 months, over 70 days. Car has been inspected and nothing has been found to cause the problem. No advance warnings at time of all occurrences. First occurrence was in October 2025. My opion is an electrical issue.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.