3 recalls and 118 owner complaints on record for this model year.
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Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
VEHICLE ACCELERATED UNINTENDED AND UNEXPECTED. SPEED WAS UNCONTROLLABLE. DRIVER AVOIDED TO THE BEST OF HIS ABILITIES STANDING WORKERS AND UNINTENTIONALLY HIT TWO OTHER VEHICLES AND WORKERS INSIDE THOSE VEHICLES. 6 INJURED TAKEN BY AMBULANCE TWO CRITICALLY HURT! *TR
I WAS INVOLVED IN A TRAFFIC COLLISION TODAY, MAY 15, 2015, GOING SOUTHBOUND THE SPEED OF 45MPH ON A CITY STREET IN RANCHO CUCAMONGA CA. ANOTHER CAR GOING WESTBOUND DIDN'T WAIT AT STOP SIGN, WENT THROUGH THE INTERSECTION, I SLAMMED ON THE BRAKES AND TURNED WHEEL TO THE RIGHT TO AVOID HITTING HER BUT WE COLLIDED, I WAS SPUN AROUND, SHE ENDED UP IN THE FRONT YARD THE HOUSE ON THE CORNER. THE FRONT OF MY VEHICLE HIT THE FRONT FENDER AND FRONT DOOR OF THE PASSENGER SIDE OF HER VEHICLE. ONLY 1 AIRBAG DEPLOYED IN MY VEHICLE, THE PASSENGER SIDE, WITH NO PASSENGER SITTING THERE. MY VEHICLE HAS SEVERAL OTHER AIRBAGS THAT DID NOT DEPLOY, EVEN THOUGH THE WHOLE FRONT END WAS SMASHED. ALSO, THE ONE AIRBAG THAT DID DEPLOY CAUGHT ON FIRE, AND FILLED THE INTERIOR OF THE TRUCK WITH A BURNING WHITE SMOKE, NOT POWDER. IT WAS A VERY STRONG BURNING SMELL THAT I INHALED A LOT OF. NOT SURE WHY ONLY THE ONE AIRBAG DEPLOYED AND ALL THE OTHERS DIDN'T??? PLEASE HELP ME IN GETTING TO THE BOTTOM OF THIS. SHOULD OTHER VEHICLES LIKE MINE BE RECALLED? I HAVE TO SAY, ALTHOUGH I WAS NOT SEVERELY INJURED, IT WOULD HAVE BEEN WAY BETTER IF MY SAFETY RESTRAINT SYSTEM WOULD HAVE WORKED THE WAY IT WAS INTENDED. HAVE THERE BEEN OTHER INSTANCES LIKE MINE? WHAT SHOULD FORD MOTOR COMPANY DO FOR ME? WHAT DO I DO NEXT? PLEASE HELP ME. THANK YOU, [XXX] ## VIN PASSED ## FORD, EXPEDITION, 2012 ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
B POST FAILED CAUSING SEAT BELT TO RIP OUT. I CAN SEND MORE PICTURES IF NEEDED.
STOPPED AT 0MPH. WITNESS IN CAR BEHIND. FOOT ON BRAKE. TOUCHED ACCELERATOR NORMALLY. HEARD NOISE. CAR TOOK OFF AT HIGH SPEED. HIT WALL APPROX TWENTY FEET AWAY. BOTH FRONT AIRBAGS DEPLOYED. NO ONE IN PASSENGER SEAT. SEAT BELT ON, PER DRIVER, WITNESS WHO HELPED DRIVER THRU WINDOW, AND EXAMINATION OF SEAT BELT BY INSPECTOR. HOWEVER EDR READ SEAT BELT AS NOT ENGAGED. BRAKE READ AS NOT ENGAGED, HOWEVER EDR ALSO READ VEHICLE AT 0MPH. ACCELERATOR 0% AT 3.5 SECONDS PRIOR TO IMPACT, INITIAL ACCELERATION 23% THREE SECONDS PRIOR TO IMPACT, 99% 1.5 SECONDS PRIOR TO IMPACT. ENGINE RPMS DATA MAY NOT BE APPROPRIATE. MULTIPLE VEHICLES USING REMOTE CONTROLS AT NEARBY GATE. *TR UPDATED 12/27/12 *CN UPDATED 21/31/2012 *JS
I was driving regularly down the road when I noticed the smell of electrical fire. Smoke started coming from the undercarriage of the truck. I pulled into a gas station, and the engine died, and I got out to look at what's causing the smoke. I observed what looked to be engine or transmission oil on fire dripping from the undercarriage, so I moved a safe distance from the vehicle, and within about 30 seconds, the entire vehicle was engulfed in flames. The fire department came, and extinguished the fire. The vehicle is 100% casualty, along with everything inside of it.
The transmission jumps in and out of gear, the engine revs on its on. I was on the highway the first time and I going between 60 and 65 mph and it sounded like the whole bottom of the truck was just ripped out, the truck went from drive to either park or first gear it locked up the back tires and there was a truck behind me he tried to miss me but he hit the back passenger side of the truck. He was very very upset he threatening and cussing me because he thought I just slammed on my brakes for no reason. I explained to him what was happening and calmed down think God. It could have killed him or me or even several other people. When it locked up the tires then it jumped back in drive and tried tot take off, I threw it in neutral and cut the key off. That scared the sh.. out of me!! I have talked to other people that have around the same year model truck as mine and some of them are having the same issues with it jumping in and out of gear not wanting to shift gears revving up on its own and no engine light comes on I've tried to get a code scanner scan it no codes come up on the truck Ford needs to fix this truck they had a recall on certain models that were manufactured at different plants or something like that I heard but they won't fix my truck they said it's not under recall this truck is going to kill somebody it's the only truck I have and I have to go to work I'm just asking if you can please do something about this before people get killed in or I get killed I'm going to try to get a video of what it does I'm just asking if you can please do something about this Ford knows what the problem is I read stuff on it and they need to fix these trucks before it kills people they know what the problem is if I have a bad wreck and I live to it or this truck causing somebody to lose their life it's going to be a multi multi multi million dollar lawsuit because they refuse to fix the truck I'm just asking you if you can please do something about this thank you
TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND TURNING THE ENGINE OFF MOMENTS LATER THE VEHICLE ROLLED DOWN THE DRIVEWAY, CROSSING THE STREET AND CRASHED INTO THE NEIGHBORS HOUSE. DURING THE INCIDENT NO INJURIES WERE REPORTED AND NO POLICE WERE CALLED TO THE SCENE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. *DT CONSUMER STATED VEHICLE HAS FAULTY GEAR SHIFTER AND PARTS WERE BACKORDER. DAMAGED HANDLE REPAIRED.*JB
vehicle shifting erratically and shows fuel mileage low and loss of speedometer
vehicle shifting erratically and shows fuel mileage low and loss of speedometer
The contact owns a 2012 Ford Expedition. The contact stated that while his wife was driving 30 MPH, the transmission unexpectedly downshifted, causing the occupants to lunge forward. The tires squealed and the wheels locked up. The vehicle was turned off but failed to restart. No warning light was illuminated. The contact stated the failure was associated with NHTSA Campaign Number: 16V248000 (Power Train). A tow truck company was contacted, and was able to restart the vehicle, but the failure persisted. The local dealer was contacted and confirmed that there was no recall coverage associated with the VIN. The vehicle was not diagnosed or repaired. An attempt was made to contact the manufacturer, but there was no response. The failure mileage was approximately 166,000.
While exiting the freeway at approximately 45 to 50 mph, the transmission downshifted to 1st gear locking up the tires.
The speedometer will quit working and the vehicle will not shift out of 1st gear, if you can work through it it will start throwing error messages such as zero miles to empty, tire moniter system fault, etc. This is a very dangerous situation especially in high traffic areas. There was a customer satisfaction program on it but only up to 150,000 miles. This program should last the life of the vehicle, also, if it was fixed before ownership, why did it go bad again
Over a period of time this problem is occurring more often. The vehicle will downshift into first gear. I pull over check engine light is on. I turn off wait turn back on and no problem for awhile. Within the last month this has occurred many times . Each time the check engine light comes on but also now the advance track light. Each time I have the same codes pulled. Driving on the highway with my daughter at 65mph it downshifted and the back tires locked up . Vehicles had to swerve to miss us. The check engine light was on advance track light same codes pulled. The dealership said it’s not in the recall even though it was built in Jefferson co Kentucky 9/2011. I don’t understand why this vehicle wasn’t recalled . I have to continue to drive it’s my only vehicle. I’m so scared for my life.
The contact owns a 2012 Ford Expedition. The contact stated that the image displayed on the back over prevention screen was either upside down, distorted, static only, or completely black. The failure was intermittent. During the failure, the contact was able to restart the vehicle to fix the image; however, the fix was intermittent. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact researched and found information on NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the VIN and model year was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
I was driving my 2012 expedition and suddenly the vehicle went from doing 60 to 40 immediately the tires squealed and threw me into the right lane . This vehicle transmission has a recall for down shifting and power train issues. My vin number does not fit the Recall but my vehicle has all the symptoms of multiple recalls and is not safe to drive . Had i not known how to drive i and my daughter would be in the hospital due to the faulty transmission lead frame and power train . I contacted Ford head quarters they were no help even though there is clearly a recall . I also took the truck to ford of valparaiso and had to pay the 1,000 dollars for the lead frame to be replaced which was in the recall and I shouldn't have had to pay anything .. them replacing the lead frame did nothing the car is still not drive able and is extremely unsafe its my only vehicle and I am a single mother of 2 kids .
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.