this model yearOf 550 owner complaints for this model year, around 19% describe 7 deaths, 50 injuries, and 49 fires. These are unverified owner accounts, but the pattern is worth reading before buying.
this model year6 further recall campaigns cover this model year. Ask a dealer which remain outstanding on this car.
Almost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
Recalls for this model year
6 recalls on record
09V399000
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
07V553000
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.
Remedy: DEALERS WILL INSPECT THE SENSOR AND REPLACE IT WITH AN IMPROVED CAMSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 29, 2007. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
07E106000
WHEELS:HUB
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Remedy: FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.
06V286000
VEHICLE SPEED CONTROL
ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 7, 2006. OWNERS MAY CONTACT FORD AT 1-866-436-7332. (NOTE: ALSO SEE RECALLS 05V017 AND 05V388)
01V258000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
01V075000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. DUE TO THE USE OF INCORRECT MATERIAL BY A SUPPLIER, THE HEADLAMP SWITCH KNOB CAN FRACTURE AND SEPARATE FROM THE HEADLAMP SWITCH.
Remedy: DEALERS WILL REPLACE THE HEADLAMP SWITCH KNOB. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
Owner complaints for this model year
550Complaints
39Involved a crash
49Involved a fire
50Injuries
7Deaths
Most reported components
tires191
service brakes67
hydraulic63
electrical system60
engine and engine cooling59
suspension39
Read 15 of the most serious reports
suspension2 deaths5 injuriescrash
NHTSA #762711
IT WILL NOT PULL 10,000 POUNDS. IT HAS A STABILITY PROBLEM. PULING 5000 POUND CAUSE ROLLOVER. *AK
tires2 deaths3 injuriescrash
NHTSA #10002792
A DRIVERS FRONT FIRESTONE STEELTEX AT TIRE, ON A 2000 FORD EXCURSION EXPLODED ON JULY 7, 2002 ON I-95 IN WALTERBORO, SC. MY GIRLFRIEND AGNES AND A GOOD FRIEND DAVE WERE KILLED, DAVES 11 YR OLD SON MAX SUFFERED A SEVERLY BROKEN RIGHT FEMER, DAVES WIFE, CHERYL HAD SEVERAL DEEP CUTS AND SCRAPES I HAVE A SEVERLY BROKEN LEFT FEMER AND KNEE DAMAGE. THERE WAS NO INDICATION THAT THE TIRE WAS GOING TO FAIL.
tires1 death3 injuriescrash
NHTSA #11076641
TL* THE CONTACT OWNS A 2000 FORD EXCURSION EQUIPPED WITH FIRESTONE STEELTEX TIRES, SIZE: 385/65-R18 (NA). WHILE DRIVING 70 MPH, THE TREAD ON THE TIRES SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, A CRASH OCCURRED AND THREE OCCUPANTS SUSTAINED MAJOR AND MINOR INJURIES. ONE INJURY WAS FATAL. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 150,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.
engine and engine cooling1 death1 injuryfire
NHTSA #10147219
LOUISE SUDDUTH HAD DRIVEN HER 2000 FORD EXCURSION TO SUDDUTH FARMS IN MAYO, S.C. SHE HAD PARKED THE VEHICLE, AND THE VEHICLE CAUGHT FIRE WHILE IT WAS NOT RUNNING. MRS. SUDDUTH RECEIVED SERIOUS AND ULTIMATELY FATAL BURNS. *JB
air bags1 death1 injurycrash
NHTSA #10045960
AIRBAGS FAILED TO WORK IN 35 MPH CRASH. *AK
tires8 injuriescrash
NHTSA #10147618
WHILE DRIVING MY FORD EXCURSION, THE DRIVER SIDE REAR TIRE, A FIRESTONE STEELTEX R4S, SUFFERED A TREAD SEPARATION. AS A RESULT OF THE SEPARATION, THE VEHICLE ROLLED OVER. *JB
tires4 injuriescrash
NHTSA #10060714
MY VEHICLE, A FORD EXCURSION, SUFFERED A TREAD SEPARATION. AS A RESULT OF THE SEPARATION, THE VEHICLE BECAME INVOLVED IN A ROLLOVER. DURING THE ROLLOVER, MY WIFE AND I AND OUR TWO PASSENGERS, MY SON AND HIS WIFE, RECEIVED SEVERE INJURIES.*AK
tires3 injuriescrash
NHTSA #10161765
WHILE TRAVELING SOUTH IN THE OUTSIDE LANE OF INTERSTATE 380 AT APPROXIMATELY 1:00 P.M. CDT ON SATURDAY, MAY 20, 2006, 1/2 MILE NORTH OF MILE MARKER 29, THE LEFT FRONT TIRE OF MY 2000 FORD EXCURSION LIMITED SUFFERED A CATASTROPHIC FAILURE DUE TO TREAD SEPARATION. THE TIRE WAS A FIRESTONE STEELTEX R4S LT265/75R16D, SERIAL NUMBER 31350 EX BM20118-4. TIRE IS IN THE CUSTODY OF CERNY & IVEY ENGINEERING, ATTN: MR. STEVE SMITH, 5650 PEACHTREE PARKWAY, NORCROSS, GA 30092. CERNY & IVEY ANALYZED THE TIRE AND HAVE DETERMINED THAT THE TIRE FAILED DUE TO A MANUFACTURING DEFECT THAT HAD WORSENED OVER TIME UNTIL THE TIRE FAILED. ACCIDENT REPORT IS ON FILE WITH THE LINN COUNTY SHERIFF'S OFFICE; REPORT NUMBER 06-13921. *NM
tires3 injuriescrash
NHTSA #10032594
FIRESTONE TIRE DEFECT - STEELTEX -- LAST WEEK MY SON AND TWO FRIENDS WAS DRIVING MY EXCURSION AT ABOUT 75 MPH WHEN THE TREAD ON THE LEFT FRONT TIRE SEPARATED. THIS WAS WITNESSED BY AN ON-COMING DRIVER. MY VEHICLE RAN OFF THE ROAD HIT A CULVERT AND FLIPPED END-TO-END. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE BOTH FRONT TOP AND REAR. THE AIR BAGS DID NOT DEPLOY. ONE PASSENGER WAS LIFE-FLIGHTED FROM THE ACCIDENT SCENE. VERY FORTUNATELY ALL OF THE PASSENGERS WERE WEARING SEATBELTS -- ALL WERE INJURED BUT NONE SERIOUSLY -- THE INJURIES OF THE PASSENGER THAT WAS LIFE-FLIGHTED WAS NOT AS SERIOUS AS INITIALLY BELIEVED.
air bags3 injuriescrash
NHTSA #742070
WE WERE RUN OFF THE ROAD ON I-70 TRAVELING THROUGH MOAB, UTAH WHEN OUR EXCURSION SMASHED HEAD ON INTO THE SIDE OF A FROZEN SOLID ROCK HILL TRAVELING 80 MPH. WE WERE THEN LAUNCHED INTO THE AIR AND PROCEEDED TO FLIP END OVER END SEVERAL TIMES BEFORE COMING TO A HALT AT THE BOTTOM OF THE RAVINE UPSIDE DOWN. THE FRONT END OF THE VEHICLE IS GONE ALONG WITH THE TOP AND BACK END. AT NO TIME DID THE AIRBAGS DEPLOY. WE CONTACTED FORD TO REPORT THIS PROBLEM AND AFTER FINISHING THEIR INVESTIGATION WE WERE TOLD THAT THE IMPACT TO THE FRONT END OF OUR VEHICLE WAS NOT SUBSTANTIAL ENOUGH TO CAUSE THE AIRBAGS TO DEPLOY. WE HAVE SEVERAL PICTURES OF THIS VEHICLE AFTER THE CRASH AND IT IS CLEAR THAT THE IMPACT WAS HARD ENOUGH. MY HUSBAND SUFFERED A SEVERED TONGUE, CHEST AND NECK INJURIES AND VARIOUS ABRASIONS. I SUFFERED A CUT ABOVE MY LEFT EYE, CHEST INJURIES, AND ABRASIONS. OUR DAUGHTER ONLY SUFFERED FROM SEVERAL ABRASIONS. NO ONE WAS SERIOUSLY INJURED, HOWEVER, MY HUSBAND AND I BOTH STILL SUFFER FROM ONGOING CHEST PAIN. FORD HAS BEEN COMPLETELY UNCOOPERATIVE WITH OUR EFFORTS IN PROVIDING THIS INFORMATION. I HOPE THE INFORMATION PROVIDED WILL REQUIRE FORD TO, ONCE AGAIN, RE EVALUATE THEIR SAFETY FEATURES AND EQUIPMENT. THANK YOU. SINCERELY, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
air bags3 injuriescrash
NHTSA #864298
WHEN CONSUMER'S VEHICLE CRASHED INTO THE SIDE OF A 92 MERCURY AT ABOUT 45 MPH THERE WAS NO DEPLOYMENT OF THE DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. FRONT END WAS MORE THAN 25%. DAMAGED.TRUCK WILL BE REPAIRED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
air bags2 injuriescrash
NHTSA #10475322
TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER DOOR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO THE HIGHWAY RAILING. THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGER WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL WITH MINOR INJURIES. THE VEHICLE TOWED TO AN IMPOUND YARD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.
seats2 injuries
NHTSA #881227
SEAT TRACKS FOR SEAT TO BE MOVED BACK AND FORTH ARE EXCESSIVELY SHARP AND UNPROTECTED. TWO PEOPLE HAVE BEEN INJURED. *AK
air bags,seat belts1 injurycrash
NHTSA #10293238
TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING 50 MPH SHE EXPERIENCED A FRONTAL VEHICLE CRASH. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELTS DID NOT SECURE HER INTO THE SEAT. THE CONTACT WAS INJURED WHEN HER BODY SLAMMED INTO THE STEERING COLUMN AND WINDSHIELD. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 187,000.
air bags1 injurycrash
NHTSA #10221815
HEAD ON CRASH, AND AIRBAGS DID NOT OPEN. *TR
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.