this model yearOf 505 owner complaints for this model year, around 6% describe 25 injuries and 5 fires. These are unverified owner accounts, but the pattern is worth reading before buying.
this model year2 further recall campaigns cover this model year. Ask a dealer which remain outstanding on this car.
Almost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
Owner complaints for this model year
505Complaints
22Involved a crash
5Involved a fire
25Injuries
Most reported components
electronic stability control (esc)132
engine125
electrical system95
seats77
vehicle speed control69
power train64
Read 15 of the most serious reports
air bags3 injuriescrash
NHTSA #10421630
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURY TO THE CHEST AND BACK. THE DRIVER AND PASSENGER OF THE OPPOSING VEHICLE SUSTAINED INJURIES TO THE HANDS AND CHEST. THE POLICE DEPARTMENT ARRIVED TO ASSIST AND A POLICE REPORT WAS FILED. THE CONTACT STATES THAT THE FRONT END OF THE VEHICLE WAS DAMAGED AND REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 97,000. UPDATED 9/19/11 *CN
engine2 injuriesfire
NHTSA #11374324
I WAS DRIVING AND A PART IN MY A/C BEGAN CLICKING LOUDLY, THEN THE AIR SHUT OFF COMPLETELY AND STARTED SMOKING. A LOUD NOISE CAME FROM WHERE THE A/C BLOWER MOTOR IS AND WITHIN MOMENTS THE ENTIRE CAR WAS ENGULFED IN FLAMES.
electrical system,air bags,traction control system2 injuriescrash
NHTSA #10706702
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL LIGHT ILLUMINATED AS THE VEHICLE STALLED. AS A RESULT, THE VEHICLE CRASHED AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES TO THEIR HANDS AND LEGS, BUT DID RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE IMPACT WAS NOT HARD ENOUGH FOR THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 56,000. UPDATED 6/8/15*CN UPDATED 11/6/15 *JS
TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT THE CONTACT CRASHED INTO A CURB AND AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER AND RIGHT HIP INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED ANKLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE CONTACT WAS UNSURE IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/23/15*CN UPDATED 11/9/2015 *JS
unknown or other,electronic stability control (esc)2 injuries
NHTSA #10720990
DRIVING ALONG AND CAR JUST ACCELERATED AND COULD NOT GET IT TO STOP OR SLOW DOWN. TRACTION CONTROL LIGHT CAME ON, ENGINE REDUCE POWER, LOW ENGINE POWER, SERVICE STABILITY TRAK, CHECK ENGINE LIGHT. I WAS PUSHING DOWN ON THE BRAKE TRYING TO GET THE CAR TO STOP OR AT LEAST SLOW DOWN BUT THE CAR SEEMS AS IF IT WAS GETTING FASTING THEN IT MADE A JERK AND I BUMPED MY HEAD AGAINST THE WINDOW, AND MY FOOT GOT STUCK UNDER THE PEDAL AND KNEE GOT JAMMED . MY MOM GOT HURT ALSO AND BEING JERKED BACK AND FORTH.
air bags1 injurycrash
NHTSA #11287242
TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE THE CONTACT'S VEHICLE WAS AT A STOP, ANOTHER VEHICLE RAN A RED LIGHT AND COLLIDED DIRECTLY INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, BACK, NECK, CHEST, AND SHOULDER. MEDICAL ATTENTION WAS RECEIVED. POLICE REPORT NUMBER: MP19030877 WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
air bags,seats1 injurycrash
NHTSA #11072442
"TAKATA RECALL" VEHICLE INVOLVED IN A REAR END COLLISION, WAS PUSHED INTO ONCOMING TRAFFIC AND HIT HEAD ON. AIR BAG NEVER DEPLOYED ADDITIONALLY THE BACK OF DRIVERS SEAT COLLAPSED INTO THE REAR SEAT
air bags,service brakes,engine1 injurycrash
NHTSA #10863980
G.M. REPLACED MY INGINTION SWITCH ON A NATIONAL RECALL. I WAS HIT IN LEFT REAR QTR. PANEL. I LOST ALL POWER AND COULD NOT STOP OR STEER THE CAR. I CAREENED ACROSS HIGHWAY AND RAN INTO A HOUSE. NO AIR BAGS DEPLOYED EITHER. G.M. SENT A TEAM TO RECOVER COMPUTER INFO AND HAS NOW TOLD ME THERE IS NO PROBLEM.
air bags,structure1 injurycrash
NHTSA #10789128
DRIVING AT APPROXIMATELY 60 MPH ON THE HIGHWAY, I WAS REAR ENDED, SPUN AROUND TWO TO THREE TIMES; HIT A GUARDRAIL HEAD ON BEFORE COMING TO A STOP; AIRBAGS NEVER DEPLOYED. THE IGNITION RECALL HAD BEEN FIXED OVER THE PAST SUMMER AT A LOCAL DEALERSHIP.
steering,electrical system,air bags1 injurycrash
NHTSA #10703869
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE INSTRUMENT PANEL FLICKERED AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NOSE AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HOOD AND SIDING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 5,000.
steering1 injurycrash
NHTSA #10683360
TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO LOSE CONTROL. THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK, BACK, AND ANKLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
air bags,engine1 injurycrash
NHTSA #10639751
TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, ARM, AND CHEST. MEDICAL ATTENTION WAS RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AFTER THE CRASH OCCURRED. THE FAILURE MILEAGE WAS 113,000.
air bags,engine1 injurycrash
NHTSA #10626591
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE THE BRAKES WERE APPLIED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE DRIVER AND REAR PASSENGER SIDE DOORS, SIDE PANEL, TRUNK, AND REAR BUMPER WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/09/14*LJ THE CONSUMER STATED FUMES WOULD ENTER THE VEHICLE THROUGH THE VENTS. THE VEHICLE EXPERIENCED ROARING NOISES IN THE REAR ON THE HIGHWAY. UPDATED 3/26/2015 *JS
air bags1 injurycrash
NHTSA #10592818
TL* THE CONTACT OWNS 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED BECAUSE THE AIR BAG FAILED TO DEPLOY. THE FAILURE MILEAGE WAS 11,000.
air bags1 injurycrash
NHTSA #10588586
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO HER VEHICLE HEAD ON. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BRUISED RIBS AND NECK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.
Recalls for this model year
2 recalls on record
14V355000
ELECTRICAL SYSTEM:IGNITION
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.
General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
12V377000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.