2 recalls and 544 owner complaints on record for this model year.
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This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
I WAS DRIVING NORTH ON ROUTE 24 - DIXIE HIGHWAY - SOUTH OF DAVISBURG ROAD / NORTH OF I-75 (OAKLAND COUNTRY, MI) AT 6PM ON THURSDAY JUNE 25, 2015. THERE WAS A CHEVY IMPALA DRIVING SOUTH IN THE NORTHBOUND LANE (I.E. HE WAS HEADING THE WRONG WAY). I AVOIDED HIM BY SWERVING BUT HE COLLIDED WITH A FORD EXPLORER HEADING NORTH. THE COLLISION WAS NOMINALLY A HEAD ON, OFFSET TOWARDS THE DRIVER'S SIDE. THE IMPALA WAS FAIRLY NEW, AFTERWARDS I CHECKED PICTURES ON THE WEB AND I'M PRETTY CONFIDENT IT WAS A MY 2006-2012 MODEL. THE EXPLORER WAS FAIRLY NEW AS WELL. I WAS ONE OF THE FIRST PEOPLE TO ARRIVE AT THE SCENE OF THE ACCIDENT. THE IMPALA DRIVER WASN'T WEARING HIS SEAT BELT AND WAS UNCONSCIOUS LAYING ACROSS THE FRONT SEATS WHEN I ARRIVED. THE WINDSHIELD WAS CRACKED WHERE HIS HEAD HAD STRUCK IT. THE HORN WAS SOUNDING AND IT LOOKED LIKE FUEL HAD BEEN SPILLED. I WANTED TO MAKES SURE THE CAR WAS OFF TO PREVENT A FIRE SO I REMOVED THE KEYS FROM THE IGNITION. THE HORN CONTINUED TO SOUND. IT WAS EVENTUALLY STOPPED WHEN SOMEONE DISCONNECTED THE CABLES FROM THE BATTERY. NONE OF THE AIRBAGS IN THE IMPALA HAD BEEN DEPLOYED. THERE WAS A KNOWLEDGEABLE VOLUNTEER NEAR BY WHO TOLD US NOT TO TOUCH THE DRIVER BECAUSE HE MAY HAVE SPINAL INJURIES. I SPENT THE NEXT THIRTY MINUTES AT THE SCENE AND PROVIDED A WRITTEN STATEMENT TO THE POLICE. BASED UPON THE WAY THE BODY WAS HANDLED, I AM ASSUMING THE DRIVER OF THE IMPALA WAS KILLED BY THE IMPACT. I AM SURPRISED THAT THERE WAS ENOUGH FORCE IN THE IMPACT TO KILL THE DRIVER (I ASSUME) BUT NOT ENOUGH TO DEPLOY THE AIRBAGS. THE DRIVER IN THE EXPLORER WAS INJURED BUT HER INJURIES DIDN'T LOOK ESPECIALLY SERIOUS AND HER AIRBAGS DEPLOYED. I BELIEVE THE IMPALA SHOULD BE INVESTIGATED / INSPECTED BY A TRAINED PROFESSIONAL TO ESTABLISH THE ROOT CAUSE ON WHY THE AIRBAG DIDN'T DEPLOY.
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT APPROXIMATELY 35 MPH FROM A RESIDENTIAL STREET TO AN INTERSECTION, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND A WHIPLASH. THE PASSENGER SUSTAINED INJURIES TO THE LEFT ANKLE AND A WHIPLASH. THE OTHER DRIVER WAS ALSO INJURED. ALL THE OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED AT THE SCENE AND WAS TOWED TO A POLICE LOT. THE CONTACT'S INSURANCE COMPANY HAD THE VEHICLE TOWED FROM THE POLICE LOT TO THE CONTACT'S RESIDENCE FOR INSPECTION. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CAME TO THE CONTACT'S RESIDENCE TO INVESTIGATE THE FAILURE. THE MANUFACTURER CONCLUDED THAT THERE WAS NO AIR BAG FAILURE AND PROVIDED CASE NUMBER: 926820. THE FAILURE MILEAGE WAS APPROXIMATELY 198,945.
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH IN VERY LIGHT RAIN WHEN THE VEHICLE EXHIBITED AN ABNORMAL CLICKING NOISE FOUR TIMES SUCCESSIVELY. THE FRONT END OF THE VEHICLE THEN SEEMED TO DROP TO THE GROUND CAUSING THE STEERING WHEEL TO SEIZE, THE TRACTION CONTROL WARNING LIGHT TO FLASH AND THE BRAKES TO BECOME INOPERABLE. THE CONTACT ALSO STATED THAT THE AIR BAG ERRONEOUSLY DEPLOYED AND KNOCKED HER UNCONSCIOUS. THE VEHICLE THEN TRAVELED OFF THE ROADWAY, INTO A WOODY AREA AND CRASHED INTO A TREE. THE CONTACT WAS AWOKEN BY THE SCREAMS OF HER SMALL CHILDREN, WHO WERE SITTING IN THE REAR OF THE VEHICLE. TWO CHILD PASSENGERS WERE INJURED AND SUFFERED LACERATIONS TO THE FACE, CONTUSIONS OF THE SHOULDERS, FACE, HEAD INJURIES AND A CONCUSSION. THE CONTACT SUSTAINED A SPRAINED NECK, FRACTURED SPINE, AND A CONCUSSION, CLOTTING IN THE SKULL, A CHEST WALL CONTUSION AND LACERATIONS TO THE LEGS. ALL THREE PASSENGERS REQUIRED MEDICAL ATTENTION. THE CONTACT AND ALL PASSENGERS WERE ABLE TO EXIT THE VEHICLE WITHOUT FURTHER INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT, AND THE VEHICLE WAS TOWED FROM THE SCENE. THE CONTACT WAS ADVISED THAT THE TRANSMISSION AND THE MOTOR HAD BOTH FALLEN OUT OF THE VEHICLE PRIOR TO THE CRASH AND WERE STILL IN THE ROADWAY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF A RECALL ON THE IGNITION SWITCH ONE WEEK AFTER THE CRASH OCCURRED (NHTSA CAMPAIGN ID NUMBER: 14V355000 - ELECTRICAL) . THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE STEERING WHEEL LOCKED UP AND WAS UNABLE TO BE TURNED. THE VEHICLE SWERVED OFF THE ROAD AND CRASHED INTO SEVERAL TREES, AND THEN OVERTURNED. A POLICE REPORT WAS FILED. THERE WERE THREE PEOPLE IN THE VEHICLE AT THE TIME. THE DRIVER SUSTAINED A CONCUSSION AND HEAVY BRUISING. THE REAR SEAT PASSENGERS WERE CHILDREN AND THEY RECEIVED MAJOR CUTS, WHICH NEEDED STITCHING. THE VEHICLE WAS TOWED TO A REPAIR FACILITY, BUT HAS NOT YET BEEN DIAGNOSED. THE VEHICLE WAS CONSIDERED TO BE DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 52,000. UPDATED 3/16/09 */CN UPDATED 03/20/09.*JB
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SUFFERED A HEALTH RELATED EPISODE AND WAS STRUCK BY ANOTHER VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO THE MEDIAN WALL ON THE HIGHWAY. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INTERNAL INJURIES AND THE PASSENGER SUSTAINED A FRACTURED NECK. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 4 MPH, THE ENGINE LOST POWER AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. A POLICE REPORT WAS FILED AND THERE WERE TWO INJURIES REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND REPAIRED BUT THE SPECIFICS WERE NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVE SHIFT GEAR WOULD SEIZE WHEN MANEUVERING BETWEEN GEARS. THE INDEPENDENT MECHANIC WAS NOT ABLE TO BE DIAGNOSED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 10/03/14*LJ THE CONSUMER WAS INVOLVED IN AN ACCIDENT ON JUNE 5, 2014 WHERE SHE CRASHED INTO A MAILBOX AND TREES. THE CONSUMER AND HER HUSBAND WERE HOSPITALIZED FOR 3 DAYS. THEY RECEIVED SOME BROKEN BONES, CUTS, AND SCRATCHES. UPDATED 7/20/2015*JS
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 45-50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE HEAD ON. SHE BELIEVED BOTH VEHICLES WERE DESTROYED. THE FRONT END OF HER VEHICLE WAS CRUSHED AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT INJURED HER BACK AND HEAD, AND IS CURRENTLY SEEING A DOCTOR. HER SIX MONTH OLD DAUGHTER WAS SEATED IN THE REAR PASSENGER SEAT AND SUSTAINED A BLACK EYE. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED AND THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 94,000.
MY WIFE WAS REAR ENDED BY AN 04 LINCOLN WHILE TRAVELING 40MPH. THIS TURNED HER 06 CHEVY IMPALA INTO ONCOMING TRAFFIC AND A HEAD ON COLLISION WITH A FORD RANGER GOING IN OPPOSITE DIRECTION. RANGER DOING 40-45 MPH, IMPALA DOING 40MPH. MY IMPALA IS BEING REPAIRED AND IS NOT TOTALED. MY WIFE WAS THE DRIVER AND WAS INJURED IN THIS CRASH. SHE HAS NECK, BACK, AND SHOULDER PAIN AS WELL AS HEAD ACHES. AIR BAG NEVER DEPLOYED!! I HAVE PICS OF IMPALA SHOWING DEAD ON / HEAD ON IMPACT. *TR
MY VEHICLE HAS HAD THE PROBLEMS OF NOT GIVING ME CORRECT READINGS FROM THE GAUGES WHEN MY CAR WAS RUNNING HOT IT NEVER DISPLAYED ANY INDICATION THAT IT WAS WHICH CAUSED ENGINE FAILURE IN MY CAR THROWING A ROD I ALSO HAVE EXPERIENCE AND STILL DO WHEN I TURN ON MY SIGNALS MY BRIGHT LIGHTS COME ON AS WELL AS SOMETIMES WHEN I OPEN THE DOOR THE LIGHTS DO NOT COME ON BUT WHEN I CLOSE THE DOOR THEY DO MY MOTOR MOUNTS ON MY CAR ARE NOT STABLE THIS WAS PART OF THE PROBLEM THE FIRST TIME IT SHIFTED NOW NOT FROM WEAR AND TEAR BECAUSE I HAD AN INSPECTION DONE ON THE VEHICLE PRIOR TO PURCHASING THE VEHICLE AND RECEIVED A CLEAN BILL OF IMMACULATE CARE AND HEALTH OF THE VEHICLE IN LESS THAN 8 MONTHS I HAVE BEEN IN NOTHING BUT ONE DISASTER AFTER THE NEXT I'M FEELING VERY UNSAFE AND UNSURE OF THIS VEHICLE IT SEEMS AS IF IT'S MOVING FASTER THAN WHAT IS ON THE SPEEDOMETER BECAUSE I HAVE OFTEN HAD TO APPLY THE BRAKES IN AN EMERGENCY FASHION JUST TO STOP I KNOW THIS IS NOT NORMAL I CAN FORWARD THE BILLS OF THE SAID REPAIRS SO THAT IT WAS SUPPORT MY CLAIM I DO NOT HAVE THEM WITH ME AT THIS TIME BUT MY EMAIL IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN AT AN UNKNOWN SPEED, THE VEHICLE IN FRONT STOPPED TO TURN AS THE CONTACT DEPRESSED THE BRAKE PEDAL, THE WHEELS LOCKED UP CAUSING THE CONTACT TO REAR END THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY, WHICH WAS A CONCERN TO THE CONTACT AS SHE STATED THAT THE INSURANCE COMPANY ADVISED HER OF A RECALL. THE CONTACT SUSTAINED INJURIES TO THE UPPER BODY BUT MEDICAL ATTENTION WAS NOT PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.
I WAS DRIVING AT NIGHT COMING TO A SUDDEN FALL OUT OF NOWHERE IT WAS THICK PUT MY BRAKES ON THE SLOWDOWN NEXT THING YOU KNOW I'M COMING UP ON THE TREE I LOOKED AT THE SPEEDOMETER 45 MILES AN HOUR BEST TO TRY TO HIT IT HEAD-ON BUT IT'S GOING UP INTO A HILL SO. TO THE RIGHT SIDE OF THE BUMPER PASSENGER SIDE PUT A CHAIN ON THE BUMPER TO THE TREE SO I CAN PULL THE BUMPER OUT OF MY TIRE AND PULL MY TRUCK TO SAFETY AND PARKING LOT CROSS STREET AND CALL TOW TRUCK THE TRUCK FRAME WAS BENT 2 IN OUT OF FRAME I HAD A COUPLE BODY SHOPS LOOK AT IT I'LL GET THAT ESTIMATES BUT A LOT OF DAMAGE SWITCH ON FIXING UNLESS YOU FIND SOMETHING WRONG MY BRAKES WHICH I THINK THERE IS KNOWING MY LUCK I GOT ONE OF THOSE BRAKE SENSORS YOU RECALLED
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED WHEN THE VEHICLE ATTEMPTED TO TURN A CORNER. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE FLIPPED INTO A DITCH. THE AIR BAGS DEPLOYED AND CAUSED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DEEMED A TOTAL LOSS. THE DEALER (CHEVROLET OF GOLDSBORO, 3300 HIGHWAY 70 BYPASS, EAST GOLDSBORO, NC 27534, (919)-429-9909) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,507.
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING ON ICY ROAD CONDITIONS, THE VEHICLE SUDDENLY SLIPPED AND CRASHED. THE DETAILS OF THE CRASH WERE UNKNOWN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CUTS AND BRUISES ON THE HANDS AND ARMS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 66 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT HEARD AN ABNORMAL NOISE AS THE SPEEDOMETER DECREASED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH, LANDING 80 FEET AWAY. THE CONTACT ALSO NOTICED THAT THE AXLES WERE FRACTURED. A POLICE REPORT WAS FILED AND THERE WERE UNKNOWN INJURIES SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT DID NOT DISCLOSE IF THE VEIHCLE WAS INCLUDED OR REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.