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THE SEAT HEATER ON THE DRIVERS SIDE BEGAN TO BURN UNTIL A HOLE WAS FORMED AND BURNED MY HUSBAND. I CALLED LAND ROVER AFTER I HAD RESEARCHED THE PROBLEM , FINDIND AT LEAST FOUR OTHER INCIDENTS THE SAME AS OURS. LAND ROVER SAID THAT THEY COULDN'T DO ANYTHING ABOUT THE PROBLEM. *TR
Vehicle: 2010 Land Rover Range Rover Sport VIN: [XXX] Issue: A safety recall repair previously performed on my vehicle has failed, recreating the original safety hazard the recall was intended to fix. Details: My vehicle was subject to a recall involving [rear spoiler detachment risk]. The recall repair was “performed “ without proof by Land Rover of Cincinnati in Aug 2023. As of April 2025, the same issue has reoccurred. Specifically: The spoiler detached while driving on interstate 75. (This spoiler never detached before they “fixed” it. - This created a serious safety hazard coming undone in the highway. It actually got a semi trucks front number as he crushed over it..,the semi driver did not stop to report it though. Concern: This indicates the recall remedy may have been improperly performed or is ineffective. I am being told I must pay out of pocket $6500 to fix an issue that should have been resolved under a federally mandated safety recall. Request: I am requesting investigation into: 1) Whether the recall repair procedure is adequate 2) Whether this repair was properly completed 3) Whether other vehicles may be affected by failed recall remedies Dealer: Land Rover Location: Cincinnati OH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Previous recall repair on rear spoiler falling off did not work and it is falling off again. Dealer and manufacturer will not re-repair the manufacturers defect nor their work, leaving the hazard unaddressed. Sees below. NHTSA, Please be advised that Jaguar Land Rover North America is not adhering to the required National Highway Traffic Safety Administration’s official recall, 21V635000, where the rear spoiler falls off due to a manufacturers design defect and potentially can cause a serious accident, injury or even a fatality at highway speeds. The vehicle was previously fixed under recall, but that fix failed. VIN: [XXX] I have been advised by the owner/manager of Land Rover of the Treasure Coast that it is more important that they get reimbursed prior to fixing the defect, despite the safety of others on the road. This needs to be investigated. My concerns are: 1. Did Jaguar Land Rover (JLR) hoodwink NHTSA into a cheap, non-lasting fix just to satisfy the liability and recall requirement? If so, NHTSA should reissue another recall to recheck the previous recall to verify the fix was adequate and either do it again or develop another solution, bringing those affected vehicles in again for additional work. This is especially true since JD Power and other reputable car statistical reviews consistently rate this brand towards the bottom of reliability and repair costs. This historical point demonstrates why the NHTSA should not trust JLR. 2. How important is public safety? If a safety recall was important enough to be issued in the first place, how is it that a follow up repair for the same recall isn’t addressed? Why isn’t there a readily available avenue for reporting this shortcoming on the NHTSA website. Can anyone explain how if a safety recall campaign was important enough to be issued in the first place, why is it not if the same issue fails again, or if the approved resolution was inadequate? Document exceeded allowable space- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have tried making multiple appointments at the dealership in mobile alabama to get this recall taken care of after 2 attempts I took it to the Nashville dealership. The first attempt in mobile I called before driving over an hour away to the appointment and they didn't have the appointment on there schedule when I had scheduled over a month in advance and the second time I called and they did not having parts in stock even though I made an appointment. I took it to Nashville dropped it off for 5 days while visiting when I came back the recall for the fuel tank still had not been done nor was I notified as to why. They did another recall and it was supposed to be finished by 8am the day I picked it up I wasn't able to leave the dealership until around 3pm due to their negligence and miscommunication still without the recall I brought it in for completed. Now there is a fuel smell and I now have tried making an appointment again with the mobile alabama dealership and they want me to leave it there for days to be completed and suggested I rent a car because they cannot loan a vehicle when this recall is only supposed to take a day.
The contact owns a 2010 Land Rover Range Rover Sport. The contact stated while driving approximately 65 MPH, she heard an abnormal sound coming from the rear windshield wiper. The contact became aware that the wiper arm was hitting a part of the spoiler that had started to detach. The contact stated that she pulled off the road and observed that the upper cover of the rear spoiler had detached and was hanging down over the rear windshield. The contact stated that the panel located in the center of the spoiler where the reflector was mounted was missing. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had not been notified of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V623000 (Structure). The failure mileage was approximately 200,000.
The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that upon standing next to the vehicle in the driveway, he smelled an abnormally strong gasoline odor. The contact stated that he could also smell the gasoline odor inside the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) and the vehicle was towed to the dealer who informed the contact that they could not complete the recall repair as they did not have the fuel tank retainer plates. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 120,000. Parts distribution disconnect.
While driving vehicle suddenly started to rub or grind. I proceeded to get off highway and was left stranded! Luckily this failure happened at a point of highway where I could exit! I believe a faulty transmission input shaft is the reason for the broken vehicle.
The contact owns a 2010 Land Rover Range Rover Sport. The contact received a notification of NHTSA Campaign number 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormally strong fuel odor on the inside and outside of the vehicle. The vehicle was taken to the dealer where the contact was informed that parts were not yet available. The manufacturer was not notified of the failure. The approximate failure mileage was 157,000. Parts distribution disconnect.
The contact owns a 2010 Land Rover Range Rover Sport. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 20V623000 (Structure) however, the failure recurred. The contact stated that the failure caused the backup camera to become inoperable. The dealer was made aware of the failure and took pictures of the vehicle, then forwarded them to the manufacturer. The contact was informed that the manufacturer declined a second repair. The vehicle was not repaired. The failure mileage was approximately 80,000.
The contact owns a 2010 Land Rover Range Rover Sport equipped with Atlantic British lower suspension control arm: LR029302, Front Lower driver’s aftermarket part. The contact stated that he installed the part with help from an independent mechanic. The contact stated that the aftermarket parts product was faulty. The contact stated he took the vehicle back to the independent mechanic and had the Atlantic British lower suspension control arm LR029302 replaced. The contact stated he then experienced the failure for a second time but with the Atlantic British lower control arms LR029301K; Front Lower passenger’s side aftermarket part. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while driving at 30 MPH, the check engine warning light illuminated. The contact veered to the side of the road and noticed fuel leaking from underneath the vehicle onto the ground. The vehicle was towed to the contact's residence. The dealer was notified of the failure and advised the contact that his VIN was included in NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact notified Land Rover Nashville (3 Cadillac Dr, Brentwood, TN 37027) who advised as the first dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 151,948. VIN did not link the recall to the vehicle.
The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while entering the vehicle through the front and rear passenger’s side door, she would smell an odor of fuel. The contact stated that she had seen fuel leaking under the vehicle when reversing out the driveway. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2010 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer confirmed that parts were not yet available for the recall repair. The contact stated that she was smelled a strong odor of gasoline upon starting the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that she would receive a second letter once parts were available. The vehicle was not diagnosed or repaired. The approximate failure mileage was 90,000.
Hello, i have 2010 Land Rover Range Rover sport. 4 weeks ago i smell gas and i saw error code about gas cap. I purchased 2 gas cap and replaced it but i keep smelling gas. I took the car to shop and mechanic confirmed gas leak. I call LandRover customer service and i talk to Debbie and Tiffany. I told them about upcoming gas leak recall and they told me they couldn't help me before official recall announcement. I took the car to Landrover dealer in Alexandria Virginia and i talk to Ash and he told me the same thing to wait until offical recall. I don't know why we wait until October 8, 2021 if gas leak is fire hazard. NHTSA i really appreciate for your help and thank you for your time. Have a blessed day.
The contact owns a 2010 Land Rover Range Rover Sport. The contact stated the bumper detached without warning. The contact received notification of NHTSA campaign number: 20V623000 (Structure) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was unknown.
Von Haltern dieses Modelljahrs eingereicht und von der NHTSA nicht geprüft — die Schilderung einer Person, keine feststehende Tatsache.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2013 Range Rover Sport and 2010-2016 LR4 vehicles equipped with 3.0L V6 or 5.0L V8 engines. The fuel outlet flange mounted on the fuel tank may crack, possibly resulting in a fuel leak.
Abhilfe: Dealers will replace the fuel outlet flange, free of charge. Interim owner notification letters were mailed October 7, 2021. Owner notification letters were mailed May 11, 2022. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N623.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2010-2011 Range Rover Sport vehicles. The upper cover on the rear spoiler may detach from the vehicle.
Abhilfe: Land Rover will notify owners, and dealers will inspect the spoiler assembly. If the spoiler has not delaminated, a new adhesive will be applied to fully secure the upper spoiler cover. If the outer surface of the rear spoiler has detached, been lost or damaged, a new spoiler will be installed. The repairs will be performed free of charge. Final Owner letters were mailed May 21, 2021. Owners can contact Land Rover customer service at 1-800-369-1000. Land Rover's number for this recall is N499.
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Corrosion of the airbag connector may increase electrical resistance, which could prevent the driver airbag from deploying correctly in the event of an accident. This increases the risk of injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver and front passenger airbags may deteriorate over time. If the airbags deploy, it could result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The idler pulley on the front-end accessory drive (FEAD) belt may over-rotate due to high torsional stress and collide with the oil temperature and pressure sensor. This could damage the sensor and cause an oil leak, creating a slipping hazard for other road users, particularly two-wheeled vehicles. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The middle seatbelt buckle in the second row of seats may have been incorrectly produced. An incorrectly positioned inner cable can lock the belt tongue and prevent correct locking. In the event of an accident, an improperly locked seatbelt buckle can increase the risk of injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Cathode damage during production may accelerate battery ageing and increase the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Due to brackets connecting the engine-mounted oil cooler lines not being properly screwed into their threads, the oil cooler hose may become loose or detach, causing engine oil to spill onto the road. This creates slippery sections, increasing the risk of accidents and injuries, especially for two-wheeled vehicles. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The rear cradle may have cracks that can cause the rear wheels to partially detach, creating a risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The plastic used for the oil filter housing in some petrol and diesel engines can crack over time. This can cause oil leaks onto the engine and road. Leaked oil can ignite upon contact with hot engine parts, increasing the risk of a fire. Moreover, it can also create slippery sections, increasing the risk of accidents and injuries especially for two-wheeled vehicles. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it could result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Water can infiltrate the rear lamps, leading them to stop working, increasing the risk of rear-end collision accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
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