2016 Hyundai Genesis
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The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at 50-55 mph, the vehicle hydroplaned and crashed into the median. The contact stated that only the front driver side door air bag deployed. The contact and his wife sustained injuries and the contact's wife was transported by ambulance to the hospital. It was unknown if there was a police report filed. The vehicle was towed to the towing yard where it was awaiting inspection from the insurance company. The dealer and manufacturer were not made aware of the failure. The failure mileage was 75,000.
The contact owns a 2016 Hyundai Genesis. The contact stated that after parking the vehicle in a nearby parking lot, upon returning, there was heavy black smoke coming from under the front passenger’s side seat. Upon further inspection, the contact burned his right hand while attempting to check for the source of the fire. The vehicle was taken to a local dealer while the black smoke was present, where it was diagnosed with a possible wiring harness failure and the vehicle remained with the dealer for further investigation. The vehicle was not repaired. In addition, the contact stated that the method of how the smoke was extinguished was unknown. No medical attention was sought. A Police report was not filed. The contact stated that as per the insurance provider, it was unknown if the vehicle was a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
THE FIRST INCIDENCE OCCURRED A FEW MONTHS AFTER PURCHASE WHEN WE NOTICED THAT AN EMERGENCY WARNING LIGHT WENT OFF WHILE TRAVELING TO A VACATION. IT THEN WENT OFF AFTER A FEW HOURS SO WE WAITED UNTIL OUR RETURN TO REPORT IT TO THE DEALER, SUNBURY MOTOR COMPANY HYUNDAI DIVISION IN SUNBURY, PA. THEY SET UP AN APPOINTMENT AND I ASSUMED FIXED THE PROBLEM BECAUSE THIS SPECIFIC LIGHT NEVER WENT ON AGAIN. WE DID NOTICE AND REPORTED THAT AT TIMES THE BEEPING AND LIGHTING UP OF THE COLLISION WARNING SAFETY FEATURE DID NOT WORK PROPERLY. THIS ACTUALLY RESULTING IN A SMALL SCRAP DIRECTLY BELOW THE SENSOR WHILE PARKING. WE MADE ANOTHER APPOINTMENT BUT THEY COULD NOT FIND THE CAUSE. I ASKED OUR SALESPERSON, CHRIS FAUST, IF THIS WOULD RESULT IN A CHARGE ON OUR LEASED VEHICLE AND HE SAID NO IT WAS AN EASY FIX. WE WERE LEAVING FOR OUR ANNUAL SNOWBIRD TRIP TO FLORIDA IN A FEW DAYS AND THE LEASE WAS OVER SHORTLY AFTER WE RETURNED HOME SO I SAID IT WASN'T THAT NOTICEABLE. WE WOULD NOT BE ABLE TO TAKE IT IN FOR REPAIR. CHRIS SAID THAT IT WOULD NOT BE A PROBLEM UPON INSPECTION AND IF QUESTIONED THEY WOULD REPAIR IT BEFORE. I SAID FINE. WHILE IN FLORIDA, CLOSE TO THE TIME FOR OUR TRIP HOME WE WERE ALMOST IN AN ACCIDENT WHEN A VEHICLE SUDDENLY STOPPED IN FRONT OF US WHILE PULLING OUT OF A SHOPPING CENTER UNTO A BUSY STREET. NONE OF THE WARNING SYSTEMS OR AUTO BRAKING SYSTEMS WORKED AND THE RESULT WAS MISSING THE VEHICLE BY INCHES ALONG WITH SEVERELY JOLTING MY WIFE AND I. IT DID RESULT IN A NECK INJURY TO ME WHICH I THOUGHT WAS MUSCULAR AND WOULD GO AWAY BUT IT DID NOT. THE INJURY WAS TREATED AND IS STILL BEING TREATED. AFTER READING SOME OF THE SAFETY ISSUES WITH THE HYUNDAI GENESIS WE DECIDED NOT TO PURCHASE THE VEHICLE. BOTH HYUNDAI AND SUNBURY MOTORS WERE AWARE OF THE LAST INCIDENCE BUT HAVE NOT ACKNOWLEDGED IT. OUR ATTORNEY RECOMMENDED THAT WE MAKE YOU AWARE OF THE ISSUE.
THE VEHICLE IS WAS ON A HIGHWAY DOING 70MPH WITH NO OTHER VEHICLES IN FRONT OR NEAR BY. THE PANORAMIC SUNROOF SUDDENLY EXPLODED SENDING TINY PIECES OF GLASS ALL OVER THE VEHICLE INTERIOR. THE SUNROOF WAS NOT HIT BY ANY DEBRI ON THE ROAD. THE WEATHER WAS SUNNY WITH 50F.
Passenger seat caught fire while vehicle was parked in attached garage and self-extinguished. Insurance deemed vehicle total loss due to extent of damage.
Dear NHTSA, I am filing this complaint to formally report a serious vehicle safety hazard and to express concern over how Hyundai/Genesis has handled it. My 2016 Hyundai Genesis 3.8 AWD experienced a n engine compartment fire originating from the starter motor, which subsequently melted the engine wiring harness and surrounding components. This fire could have easily caused serious injury or death, as it occurred shortly after starting the vehicle. Fortunately, I was able t o shut the vehicle off and get t o safety before the flames spreadThe dealership and Genesis Customer Care opened a case (Case #41642221) but later informed me that this was "not related" to the existing Hyundai/Genesis recall involving the same starter and wiring harness fire risk. Their explanation was that my incident was merely a "coincidence" - despite the identical cause and symptoms described in the recall documentation. This reasoning is unacceptable, irresponsible, and ignores the fundamental issue: the fire originated from the starter, the same component already known t o have a fire-related defect. Dismissing a near-identical safety incident as unrelated poses a severe public safety concern and suggests Hyundai/Genesis may be avoiding accountability for additional affected vehicles outside the recall's VIN range. I believe this defect and the manufacturer's response warrant a n urgent NHTSA investigation into the scope of the existing recall and whether it should be expanded. This issue is not only mechanical but life-threatening, as an engine fire caused by electrical failure could easily occur while driving or in an occupied area. Please investigate this issue and ensure Hyundai/Genesis takes full responsibility for this defect before someone i s seriously injured or killed
ABOUT A MONTH BEFORE THE INCIDENT, THE VEHICLE WAS FULLY IMSPECTED IN OFFICIAL DEALERSHIP, NO ISSUES REPORTED. A FEW DAYS BEFORE THE INCIDENT, THE WIPERS STARTED WORKING WITH THE ENGINE OFF; I SCHEDULED AN APPOINTMENT FOR AN INSPECTION. THE VEHICLE WAS LEASED WITH ABOUT 10 MONTHS LEFT ON THE LEASE. ON APRIL 13, 2018 AFTER DRIVING FOR 1,5-2 HOURS, I PARKED IT AND WENT TO THE OFFICE FOR 10-15 MINUTES; ON MY WAY BACK TO THE VEHICLE I HEARD THE FIRE TRUCKS COMING; AS I WAS APPROACHING MY VEHICLE I REALIZED THAT MY VEHICLE WAS ON FIRE. THE INSPECTOR REPORTED THE ENGINE EXPLOSION DUE TO MANUFACTURERS PROBLEM. SO BASICALLY HAPPY TO BE ALIVE AS NOBODY KNOWS WHAT WOULD HAD HAPPENED WITH ME AND MY KIDS IN THE VEHICLE DRIVING ON A HIGHWAY; SO AFTER MORE THAN 3,5 MONTHS HYUNDAI FINNCIAL STILL DID NOT CLOSE THE CASE ALTHOUGH THEY STATED THAT THEY ARE IN THE PROCESS OF PAYING OFF THE VEHICLE. NOBODY EVER SAID SORRY; I CALL TO HYUNDAI / HYUNDAI FINANCIAL EVERY DAY AND ALL THEY DO IS THEY TRANFER ME FROM ONE DEPARTMENT TO ANOTHER; THE CASE MANAGER ASSIGNED TO OUR CASE NEVER PICKS THE PHONE, NEVER CALLS BACK, TO REACH HIM I NEED TO CALL TO THE SUPERVISOR AND COMPLAIN AND ONLY THAN I RECEIVE A CALL FROM HIM. 2 MONTHS AGO HE STATED HE WOULD CLOSE THE CASE THE COMING MONDAY. NO ACTIONS SINCE THEN SO FAR.
TL* THE CONTACT OWNED A 2016 HYUNDAI GENESIS. WHILE THE VEHICLE WAS IN THE DRIVEWAY AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED THROUGH THE GARAGE DOOR AND INTO THE HOUSE. THE VEHICLE WAS DESTROYED, BUT REMAINED AT THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 805. THE VIN WAS NOT PROVIDED.
"TAKATA RECALL" I WAS IN MOTION DRIVING LESS THAN 30MILES/HOUR IN TRAFFIC, STOPPING FEW TIMES AND KEPT A GOOD DISTANCE. ALL OF A SUDDEN, I APPLIED THE BRAKES TO STOP BUT THE VEHICLE DID NOT STOP AND KEPT MOVING FAST. I APPLIED THE BRAKES SOO HARD, VEHICLE DID NOT STOP THE COLLISION SYSTEM THAT WAS SUPPOSE TO STOP THE VEHICLE AND AVOID THE COLLISON DID NOTHING. I REPORTED THE SAME ISSUE WHEN I TOOK THE VEHICLE TO THE DEALERSHIP DURING MY 1ST SERVICE AND EXPRESSED CONCERN REGARDING THE SENSORS NOT WORKING. THE CAR HAS ONLY 6,000 MILES. THE DAY WAS SUNNY AND THIS HAPPEN DURING RUSH HOUR OFF ON GOLF ROAD IN DES PLAINES ILLINOIS
The steering rack malfunctions or fails. When driving at high speeds, the steering wheel gets stuck after being turned. It does not return to center and has to be yanked or forced back to center. There are hundreds of people that have mentioned this online about this Genesis model. This is a major safety issue, as jerking the wheel back to center can cause an accident, and if the wheel gets really stuck, it could cause a major accident. The issue has been confirmed by numerous reports and columns online. For my specific car, an independent service center confirmed the issue after test-driving the car. It has not been inspected by the manufacturer. There are no dash warnings, lights, or codes that indicate the issue. Hyundai should be paying to fix this safety issue. People are driving these cars who can't afford to get it fixed, which is putting others in danger as well.
Oil pressure switch in engine fails to accurately read oil pressure due to a lack of voltage, needing replacement. Causes driver to be unable to read proper oil pressure, leading to a possibility of fire through extreme overheating and friction-induced mechanical failure if the oil pressure is too low and unable to be read. The part has not been inspected by the manufacturer in any capacity, but it is a known issue with the Hyundai 3.8L V6 GDI engine. The oil pressure lamp will display at low RPMs and when at idle. A known fix it replacement of the sensor.
My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, and it says MANY owners of the same vehicle report the faulty fuel pump module as the culprit, causing the Check PSB. As well as many owners online stating their vehicle has done the same as mine. There is active recalls on the newer years for this issue, such as the 2023. When the same issue is reported multiple times on the 2016s too, there should be a recall. This is a common issue, & quite frankly a dangerous one. If the fuel pump module is miscommunicating with the seat belts, that could cause them to not react in a collision. I have my vehicle scheduled to be serviced in a few days.
My car wont start. When I press the start button everything turns on but it wont start. It functions like the car is ready to drive. For example, it says drive to display tire pressure. The start button says the car is on. I can change gears, the radio works, back up camera works but the car didnt start. This happened before when there was a recall to the starter relay switch. Im wondering if its the same thing again. After waiting over 4 hours the car was able to start. Then again today same issue. There are no warning lights or system failure lights coming on to indicate theres any issue.
The contact owns a 2016 Hyundai Genesis. The contact stated that while the vehicle was parked, the passenger’s side rear door failed to open from inside or outside or unlock as needed. The vehicle was taken to a dealer, where it was diagnosed and it was determined that the rear passenger’s door handle actuator was fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,100.
Oil light keep coming on when the car is stopped or at the light and turns off when it's running mechanic says it's an oil pressure switch which is a common problem with this car. I read a lot of complaints about this but Hyundai is not doing anything.
Von Haltern dieses Modelljahrs eingereicht und von der NHTSA nicht geprüft — die Schilderung einer Person, keine feststehende Tatsache.
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Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Abhilfe: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 254(H) and 018G(G).
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
Abhilfe: Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 201 and 006G.
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Abhilfe: Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
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Vehicles may develop an electrical short in the Anti-Lock Brake System (ABS) module, increasing the risk of an engine compartment fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Water can get into the starter relay in the engine compartment, causing a short circuit within the starter relay, increasing the risk of fire and potentially resulting in injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A return spring between the ignition lock switch and the clutch pedal can break. This can result in a loss of vehicle's control, increasing the risk of accident and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
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