6 Rückrufe und 73 Halterbeschwerden für dieses Modelljahr erfasst.
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OUR 2017 BMW X5 WAS INVOLVED IN A FATAL CAR ACCIDENT AND THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY CAUSING A HEAD INJURY. A DRIVER WAS DRIVING SOUTHBOUND LOST CONTROL ON ICE AND WENT INTO THE NORTHBOUND LANE WHERE ANOTHER VEHICLE STRUCK THE OUT OF CONTROL CAR CAUSING THOSE VEHICLES TO HIT OUR BMW AND PUSHING OUR VEHICLE OFF THE ROAD. *TR
WIFE WAS REAR ENDED CAUSING LOSS OF POWER AND CONTROL TO VEHICLE PUSHING HER OVER TRAIN TRACKS IN THE VEHICLE WITH NO CONTROL.
BMW X5 HAS A STORAGE PACKAGE, IT ADDS TWO LASHING RAILS AND 4 LASHING EYES IN CARGO/TRUNK. THE FINISH OF THIS LASHING RAILS IS LIKE A RAZOR. I WAS UNLOADING A BOX AND MY PINKY FINGER GOT TRAPPED INSIDE THIS LASHING RAIL AND IT SLICED THE FINGER SKIN. IT TOOK ABOUT 30 MINUTES TO CONTROL THE BLEEDING FROM FINGER AS LASHING RAILS HAD SLICED GOOD CHUNK OF PINKY FINGER.
WHILE BACKING INTO A PARKING SPACE, AT A VERY SLOW SPEED, THE BRAKES FAILED AND THE CAR HIT THE BUILDING BEHIND THE PARKING SPOT. NEXT DAY, WHILE PARKING AT A CONVENIENCE STORE, ALSO AT A VERY SLOW SPEED, THE BRAKES FAILED AGAIN AND HIT A POST. BOTH TIMES THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE FIRST TIME, I THOUGHT I HAD MADE A MISTAKE, BUT AFTER THE SECOND INCIDENT I REALIZED THE BRAKES FAILED. ON THE WAY HOME, I FOUND THAT I COULD DUPLICATE THE PROBLEM AT WILL WHILE AT A VERY SLOW SPEED (SIMULATED PARKING SITUATION). I CONTACTED THE DEALER AND THEY PICKED THE CAR UP FOR DIAGNOSTICS AND REPAIR. BOTH PARKING INCIDENTS CAUSED BODY DAMAGE. I AM GRATEFUL THERE WERE NO INJURIES TO OTHERS OR NO DAMAGE TO PROPERTY OTHER THAN MY CAR.
While driving, the electronic parking brake (EPB) system malfunctioned. The vehicle was stopped in DRIVE with Auto Hold active. When the driver door was opened briefly, the vehicle attempted to transition from Auto Hold to applying the electronic parking brake as a safety function. At that moment, the EPB malfunction warning appeared and the parking brake system faulted. There were no prior mechanical brake issues (no dragging brakes, no unusual noises, no brake wear symptoms). The issue appears to be an electronic/control-related failure of the EPB actuator/control unit rather than typical brake wear. A repair facility retrieved multiple diagnostic fault codes related to the electronic parking brake actuator/control unit and recommended replacement of the EPB actuator assembly followed by initialization/calibration and clearing of faults. This creates a potential safety risk because the electronic parking brake may apply unexpectedly or may not apply/release as intended during safety logic events (such as opening the driver door while stopped), potentially immobilizing the vehicle or creating a hazard in traffic or parking situations.
The contact owns a Nuna car seat, Model Type: Rava, Model Number: CS05103CVR, Manufactured Date: July 14, 2022. The car seat was being used in a 2017 BMW X5. The contact stated that the left side harness on the safety car seat was loose, preventing the child from being securely restrained in the car seat. The manufacturer was not made aware of the failure. The car seat was not repaired or replaced.
The contact owns a 2017 BMW X5. The contact stated that while driving or while the vehicle was parked and occupied, there was an abnormal smoke odor coming from the engine of the vehicle. An independent mechanic was contacted. The vehicle was towed to an independent mechanic to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was 60,000.
The contact owns a 2017 BMW X5. The contact stated while driving at an undisclosed speed, the engine overheated with several unknown warning lights illuminated. In addition, the vehicle lost electrical functions. The vehicle was towed to an independent mechanic where it was diagnosed with a failed coolant pump. The contact was informed that the coolant pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,000.
Battery overheated and melted plastic cover
The contact owns a 2017 BMW X5. The contact stated that the oil drain plug and the oil pan do not have adequate space after being stripped. The metal in the oil pan was very thin. There was oil located on the engine and the ground. The contact was losing a quart of oil every 600 miles driven. The contact added oil to the vehicle as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the oil pan needed to be replaced. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 30,000.
I am writing to formally document two significant incidents involving the complete failure of the high-pressure fuel system in my BMW vehicle, VIN [XXX] , which have raised concerns about the reliability of this component. On [XXX], while navigating city street traffic, my vehicle, with 57,376 miles, experienced a total loss of power, resulting in the vehicle stalling in the left lane. The vehicle was towed to an authorized BMW dealership, where the entire high-pressure fuel system was diagnosed and replaced under warranty. As the second owner of this vehicle, I acquired it from my neighbor, the original owner. Upon reviewing the complete service records provided by the previous owner, I discovered that a nearly identical issue occurred at 39,066 miles. The service documentation states, "Client reports that while driving, the vehicle lost power and stalled." At that time, the high-pressure fuel system was also fully replaced. Further investigation revealed that BMW issued a safety recall notice between these two incidents, acknowledging potential failures in the high-pressure fuel pumps. However, the recall indicated that no remedy was available at the time. I've attached all the service records for both incidents and BMW North America's letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am writing to express my concern regarding the recent recall identified under NHTSA Campaign ID: 24V608000 related to BMW vehicles. I own a 2017 BMW X5 with the VIN number [XXX]. Although my vehicle is currently not listed under this recall, it is exhibiting the exact symptoms described, including engine overheating with coolant pump failure warnings. Given the similarities, I am concerned about the safety of my vehicle and would like to know what steps I should take next. I respectfully request that my case be reviewed, and I would appreciate any guidance or assistance you can offer to help ensure my vehicle’s safety. Thank you for your attention to this matter. I look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 BMW X5. The contact stated that while driving at an undisclosed speed, the brake pedal was heavily depressed for the brakes to engage. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause for the failure was not yet determined. The dealer informed the contact that there was air in the brake lines and that the air needed to be bled from the brake lines to repair the vehicle. The vehicle was repaired; however, the failure persisted. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
The contact owns a 2017 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence, and then to a dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The vehicle was towed to the residence and has not been driven since. The failure mileage was approximately 80,000.
Radiator fan assembly malfunctioning causing engine to overheat. Upon replacing fan assembly vehicle is still overheating. Water pump and thermostat needs to be replaced as well as connectors. Mileage appr 67,000 Vehicle went into safety mode while traveling on highway
Von Haltern dieses Modelljahrs eingereicht und von der NHTSA nicht geprüft — die Schilderung einer Person, keine feststehende Tatsache.
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Abhilfe: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
Abhilfe: Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
Abhilfe: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.
Abhilfe: BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW North America, LLC (BMW) is recalling certain 2017 BMW X5 M and BMW X6 M vehicles. The vehicles are equipped with 21-inch tires, however the Tire Information Label states that the vehicles are equipped with 20-inch tires. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Abhilfe: BMW has notified the affected owners and is providing them with a corrected tire information placard, free of charge. The recall began June 15, 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, Inc. (BMW) is recalling certain 2017 X5 sDrive35i, X5 xDrive35i, X5 xDrive50i, X5 xDrive35d, and X5 xDrive40e vehicles. These vehicles are equipped with passenger frontal air bag modules using certain air bag inflators that may not vent properly in the event of a crash necessitating deployment of the passenger frontal air bag.
Abhilfe: BMW has notified owners, and dealers will replace the air bag modules, free of charge. The recall began on March 20, 2017. Owners may contact BMW customer service at 1-800-525-7417.
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Water may come into contact with the starter relay and gradually cause corrosion. This could affect the electrical connection inside the relay and make the engine difficult to start. It may also result in a short circuit and could cause the starter to overheat leading to a fire when the vehicle is in motion or when it is parked with the ignition off. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The engine starter’s electrical contacts may overheat and cause the vehicle to start improperly. Continued starting attempts can intensify the overheating and ignite surrounding components, potentially leading to a vehicle fire while driving or shortly after parking. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The RSW22 starter with reinforced water tightness (RWT) may experience increased abrasion of the magnetic contact, causing deposits to build up at the lowest point inside the relay. These deposits may increase relay contact resistance, leading to starting failures or short circuits. If a short circuit occurs, either when attempting to start the vehicle or while driving due to vibration-related movement of the deposits, it could cause a thermal event and increase the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The positive battery cable of the starter-generator may not have been manufactured correctly. This could result in a loose electrical connection, leading to excessive contact resistance. The vehicle cannot charge or start. Contact points in the starter-generator could overheat and cause a vehicle fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The chemical substances in the inflators of the TAKATA PSDI4 airbags may deteriorate over time, particularly in warm, humid climates. This could cause the airbag to rupture with too much force in the event of an accident, which could lead to serious or even fatal injuries in the worst-case scenario. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The failure concerns the RSW22 starter, type RWT (reinforced for watertightness). Increased abrasion of the magnetic contact can lead to the formation of deposits at the lowest point of the relay interior. This in turn can increase the resistance of the relay contact, causing accidental ignition or even short circuits, possibly leading to a thermal reaction and fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The failure concerns the RSW22 starter, type RWT (reinforced for watertightness). Increased abrasion of the magnetic contact can lead to the formation of deposits at the lowest point of the relay interior. This in turn can increase the resistance of the relay contact, causing accidental ignition or even short circuits, possibly leading to a thermal reaction and fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The hollow shaft of the servomotor was not welded correctly. The weld may not be able to withstand high braking pressure build-up and may break. In this case, the reduced braking performance requires greater force and the braking distance may increase. In addition, the ABS and DSC brake control systems are not assisted. This increases the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it could result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it could result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The software-based overload protection function cannot sufficiently prevent the starter being overloaded in the event of repeated long start-up attempts. The starter may overheat or sparks may be produced as a result of an increased current flow. This increases the risk of a fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The gas generator in knee airbag modules was not properly inserted into the air cushion, resulting in the cushion failing to unfold sufficiently. As a result, it may not be able to deploy correctly in the event of an accident, leading to a reduction in the restraint effect, increasing the risk of injury to the occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A seam on the inflator housing of the driver airbag may not have been correctly welded. In case of accident, when the airbag is deployed, the inflator can burst, releasing metal parts which could cause injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The stated maximum load specified in the user manual is incorrect. This could cause users to overload the vehicle, potentially leading to damage to the car and an increased risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The integrated braking system could be compromised, which could lead to an unexpected failure of the hydraulic braking assistance, thereby requiring greater pressure on the brake pedal. This can result in a longer braking distance, as well as failure of the Anti-lock Braking System (ABS) and the Dynamic Stability Control (DSC), increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The dashboard in the affected vehicles may not have been manufactured to the manufacturer specifications. In the event of anaccident, the passenger side airbag may not deploy as intended which could increase the risk of injury to the frontpassenger. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Due to a manufacturing error, the weld seam of the integrated transmission control unit (ITCU) may not have been correctly executed. As a result, transmission oil could leak into the ITCU, causing it to fail. This may lead to transmission seizure, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
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