6 recalls and 201 owner complaints on record for this model year.
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MY WIFE WAS DRIVING HER 2007 VW JETTA WHEN SHE WAS T-BONED FROM A GMC SUV, APPROX. SPEED OF GMC WAS 40 MPH AND APPROX SPEED OF JETTA WAS 45 MPH. THE JETTA WAS STRUCK AT A 90 DEGREE ANGLE DIRECTLY INTO THE DRIVERS SIDE DOOR. THE IMPACT WAS ENOUGH THAT MY WIFE NEEDED TO BE REMOVED FROM HER CAR WITH THE JAWS OF LIFE. THE STEERING COLUMN AIRBAG DEPLOYED HOWEVER THE MULTIPLE SIDE AND LUMBAR AIRBAGS DID NOT DEPLOY. HAD THESE DEPLOYED HER INJURES WOULD HAD BEEN MUCH LESS SEVERE. BOTH CARS ARE BEING TOTALED BY THE INSURANCE COMPANIES. THIS VEHICLE WAS PURCHASED SPECIFICALLY BECAUSE OF THE SAFETY FEATURES, NOW AFTER CONTACTING VW, MINDY PRENTICE REGIONAL CONSULTANT VOLKSWAGEN CUSTOMER CARE IS TRYING TO TELL ME THAT THE THIS ISN'T THE TYPE OF CRASH THAT WOULD TRIGGER SIDE AIRBAGS. HOWEVER AFTER TALKING TO MULTIPLE DEALERS IN THE AREA AS WELL AS GOING BACK TO MY INITIAL SUSPICION IT SEEMS THAT THE SIDE AIRBAGS MOST CERTAINLY SHOULD HAVE DEPLOYED. *TR
The contact owned a 2007 Volkswagen Jetta. The contact stated that the vehicle was experiencing electrical problems. The contact stated while driving at 45 MPH, another driver persistently blew the horn at her to inform her that the vehicle had caught fire. There was no warning light illuminated. The contact veered to the side of the road and immediately exited the vehicle. The contact noticed that there was a fire underneath the passenger side of the vehicle. The contact stated that the vehicle burned to the ground and there was a big hole in the pavement. There was no further information provided. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The contact sustained post-traumatic stress disorder as she had lost her only daughter in a vehicle fire in the past. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 141,000.
THE VEHICLE WAS IN MOTION WITH THE SEAT HEATER ON. I NOTICED A BURNING SMELL AND THEN A BURNING SENSATION. BY THE TIME I WAS ABLE TO SAFELY PULL OVER, THERE WAS A HOLE IN THE RIGHT SIDE OF THE DRIVER'S SEAT COVER, EXPOSING THE WIRING AND FOAM. MY COAT AND CLOTHING WERE BURNED, AS WELL AS MY BACK. THERE IS ALSO EVIDENCE OF OVERHEATING/BURNING IN ADDITIONAL LOCATIONS OF THE SEAT COVER, BUT IT ONLY BURNED THROUGH IN ONE LOCATION. I TURNED OFF THE SEAT HEATER AND DROVE TO THE DEALERSHIP WHERE I WAS INSTRUCTED TO DISCONTINUE USE OF THE SEAT HEATER. THIS OCCURRED ON 3/8/19 WITH LESS THAN 95K MILES ON THE CAR.
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 20 MPH WITH THE SEAT WARMERS ACTIVATED, THE DRIVER SIDE SEAT WARMER IMMEDIATELY OVERHEATED AND BURNED THE CONTACT. MEDICAL ATTENTION WAS NOT REQUIRED. THE FAILURE PERSISTED EVEN AT THE LOWEST SETTING. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
2007 VOLKSWAGEN JETTA. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE SEAT HEATER CAUGHT FIRE AND BURNED THE CONSUMER AND HER CLOTHING. *SMD AFTER THE DEALER KEPT THE VEHICLE FOR TWO WEEKS, IT WAS RETURNED TO HER IN THE SAME MANNER AND SHE WAS OFFERED $1200 AND THEY WOULD DISCONNECT THE HEATER. *JB
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO PARK, SHE EXITED THE VEHICLE AND WENT TO HER TRUNK. AS SHE WAS RETRIEVING ITEMS OUT OF THE TRUCK, SHE HEARD THE VEHICLE ROLLING BACKWARDS. THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR BUT THE DOOR HAD KNOCKED HER DOWN AS THE VEHICLE CONTINUED TO ROLL BACKWARDS. AFTER THE CONTACT WAS KNOCKED DOWN, THE FRONT DRIVER SIDE TIRE ROLLED OVER HER LEFT LEG. THE VEHICLE CONTINUED TO ROLL INTO HER NEIGHBOR'S YARD AND HIT THE NEIGHBOR'S GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED. THE NEXT DAY, THE CONTACT WENT TO THE HOSPITAL AND WAS TREATED FOR INJURIES TO HER LEFT FIBULA WHICH REQUIRED SURGERY. THE VEHICLE WAS STILL ABLE TO DRIVE THE VEHICLE AFTER THE ACCIDENT. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED FOR THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 135,000.
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH ON WET ROADWAYS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DIRT EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SPINE AND NERVE INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
EVEN AFTER SUCH A BIG CRASH AIR BAG DID NOT DEPLOY. VEHICLE WAS TOTALED.I AM NOT SERIOUSLY INJURED BUT HAVE SEVERE PAIN IN THE NECK AND SHOULDERS.I AM THE LUCKY ONE THAT I SURVIVED WITH OUT ANY MAJOR INJURIES BUT TOO WORRIED ABOUT THE AIRBAGS BECAUSE LOT OF PEOPLES OUT THERE DRIVING THE SAME MODEL. PLEASE CONSIDER THIS HAS HIGH PRIORITY. I HAVE PICTURES OF THE CAR THAT I CAN SEND IN CASE YOU NEED THEM. *TR
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR BRAKES WERE COMPLETELY WORN AND RUBBING METAL ON METAL. THE VEHICLE WAS REPAIRED. THREE WEEKS LATER WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,600. UPDATED 06/02/11 *BF THE CONSUMER STATED THE VEHICLE WAS TOTALED. UPDATED 11/28/11 *JB
2007 VW JETTA - MAJOR FRONT END DAMAGE AND AIR BAGS DID NOT DEPLOY. *TR
I WAS INVOLVED IN A SIDE CRASH AND THE DRIVER AIR BAG, DASH AIRBAG AND PASSENGER AIR BAG ALL DEPLOYED. THE DASHBOARD AIRBAG DEPLOYED WITH SUCH FORCE, IT BROKE THE REAR VIEW MIRROR OFF OF THE WINDSHIELD AND CRUSHED MY HAND BETWEEN IT AND THE DRIVER AIRBAG, WHICH BROKE ALL THE BONES IN MY HAND AND I HAD TO HAVE PINS PLACED IN MY HAND. *TR
THE DRIVER HEATED SEAT GOT SO HOT THAT THERE IS NOW A BURN MARK ON MY SEAT AND CAUSED INJURY TO MY BACK. I HAVE A BLISTER, THAT TURNED NOW INTO A SMALLER BLISTER AND IS BLACK. I BOUGHT THE CAR BRAND NEW BACK IN 2007 AND HAVE NEVER HAD THIS PROBLEM BEFORE. IF I LOWER THE HEAT SETTING FOR THE SEAT THE SEAT IS STILL VERY HOT. SOMETIMES I CAN SMELL SOMETHING BURNING, WHICH SMELLS ELECTRICAL. I HAVE PICTURES FOR EVIDENCE OF WHAT HAS TAKEN PLACE. *TR
WHILE DRIVING MY 2007 VW JETTA, I NOTICED A BURNING SMELL. WHEN I GOT OUT OF MY CAR, I NOTICED A VERY BIG BURN ON MY SEAT (WHERE MY BACK WAS). MY BACK IS ALSO DISCOLORED. THIS MORNING, I PUT THE SEAT WARMER ON #1 (THE LOWEST SETTING) AND THE RIGHT SIDE IS SCORCHING HOT. *TR
THE VEHICLE CAUGHT FIRE IN THE ENGINE BAY BY THE FRONT DRIVER SIDE HEADLAMP. THE LOW BEAM OF THE HEADLIGHT KEPT GOING OFF AND ON PROMPTING A BROKEN HEADLIGHT OR HEADLAMP BULB SIGNAL ON DASH BOARD. AFTER REPLACING THE BULB THE ISSUE WAS NOT RESOLVED IT CONTINUED PERIODICALLY FOR ABOUT ONE MONTH . WHILE DRIVING I SMELLED BURNING PLASTIC AFTER WHICH I NOTICED FLAMES FROM THE FRONT DRIVER SIDE HEADLAMP. I PULLED OVER OPENED THE HOOD NOTICING THAT THE FRONT DRIVER SIDE HEADLAMP WAS MELTING AND ON FIRE. WITHIN TWO MINUTES OF PULLING OVER THE ENGINE BAY WAS COMPLETELY MELTED . THE FIRE SPREAD TO THE INTERIOR ' MELTING IT.
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE AND PERFORMED A DIAGNOSTIC THAT DETERMINED THAT THE PASSENGER AIR BAG AND THE REAR SEAT AIR BAGS WERE FAULTY. IN ADDITION, WHILE THE VEHICLE WAS ON AN INCLINE, A BURNING ODOR ENTERED THE CABIN OF THE VEHICLE. AN UNKNOWN VOLKSWAGEN DEALER IN BENNINGTON, VERMONT WAS MADE AWARE OF THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Remedy: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
Remedy: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
Remedy: DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
Remedy: DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.