7 recalls and 135 owner complaints on record for this model year.
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Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the vehicle's software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91EG.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
The high-voltage battery’s cell modules could overheat during charging. This may lead to fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The bolts on the upper universal joint may become damaged. This can affect the vehicle's steering, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A defective screw connection between the seat backrest and the seat pan may lead to insufficient backrest support. This could result in an increased risk of injury in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The pump motor of the ESC (Electronic Stability Control) unit may be missing all three screws and could become detached. This could lead to hydraulic brake failure, increasing the risk of an accident. In such a condition, vehicle deceleration would be possible only through the EPB (Electric Parking Brake) function. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The bolt connection of the seat belt retractor on the driver and/or passenger side was improperly tightened during the manufacturing process. This can lead to the impairment of the protection capacity in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.
The contact owned a 2022 Volkswagen ID.4 The contact stated while the driver was driving at an undisclosed speed, the vehicle unintendedly accelerated causing the vehicle to veer off the road, and control was lost. As a result, the vehicle crashed into a ditch, over a sound barrier, and in the middle of a neighborhood road where it came to a stop. The air bags did deploy. No warning lights were illuminated. The driver suffered a mild brain injury, lung injury, and fractured ribs that required medical attention. The driver had an occupant in the vehicle during the failure who was his son and sustained a fractured femur that required surgery, a fractured clavicle, brain damage, and a mild concussion that required medical attention. A police report was filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed and towed to an impound lot. The insurance company was currently inspecting the vehicle and pending results. The manufacturer was not made aware of the failure. The failure mileage was not available.
On 5/13/2023, I drove using adaptive cruise control (ACC). I traveled approximately 9 miles without issues and turned left into a parking lot. Upon turning, the break was engaged and which canceled the cruise control. I do not recall the exact speed it was set but it was over 50mph. I drive my VW ID.4 in B mode which is brake energy recuperation mode and brakes the car as soon as the foot is lifted from the accelerator. In the parking lot, I was driving at a slow rate of speed because it was a Saturday morning and there were lots of kids going to the Jui Jitsu gym and dance studio which was my destination. While navigating at this slow speed, I typical lift my foot off of the accelerator rather than tapping the brakes as it is an effective method in the B driving mode. I was turning right into a spot, my foot was on the accelerator because there is not coasting in this mode to turn into the spot. As I was turning the wheel hard to the right, my hand grazed the capacitive controls of the ACC and resumed the cruise control causing my car to suddenly accelerate at the previously set speed into the curbing. As mentioned, my foot was on the accelerator as I was pulling into the spot. When the car crashed into the sidewalk the impact caused my foot to depress further on the accelerator which caused a secondary impact into a support pillar further on the sidewalk. Fortunately, the pillar was there, otherwise, I would have crashed through the yoga studio directly behind the pillar which had a full class going. I also narrowly missed a father and son walking on the sidewalk to Jui Jitsu. I notifed VW and they analyzed the black box but claimed the accident to be my fault since the accelerator pedal was engaged, and I did not break until after impact. I do not dispute that.
The front wheel assembly detached from the vehicle while I was driving. The vehicle is a Volkswagen ID.4 currently under lease. Prior to the incident, the vehicle had multiple wheel alignment services performed by an authorized Volkswagen dealership on May 24, 2025 and August 11, 2025. After the wheel detached on February 1st, 2026, the vehicle was towed and repaired by an independent repair shop. The vehicle and repaired wheel assembly may still be available for inspection if requested. The wheel detached while the vehicle was traveling on a public street, which caused an immediate loss of control and created a serious risk of collision and injury to myself and other road users. The vehicle could not be driven and required a tow. A police officer assisted at the scene in arranging a tow truck because the vehicle was immobilized.
[XXX] [XXX] September 14, 2025 National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation 1200 New Jersey Avenue, SE Washington, DC 20590 Subject: Formal Complaint – Safety Defect in 2022 Volkswagen ID.4 (Power Steering and Brake Failure) Dear Sir or Madam, I am submitting this formal complaint regarding a serious safety defect in my 2022 Volkswagen ID.4, which resulted in a crash and a minor injury to my wife. This defect poses a substantial risk of death or serious injury to the driving public. On [XXX], my wife experienced sudden unintended acceleration, followed immediately by complete loss of braking and steering control. She was unable to avoid leaving the roadway and entered a ditch, sustaining a minor injury. The vehicle suffered fender damage. The vehicle was towed to our authorized Volkswagen dealership. The dealership’s technician documented that the power steering module failed. However, Volkswagen of America subsequently dispatched an engineer, who instructed the dealer not to communicate further with us. Volkswagen headquarters later claimed the power steering module failed only because the vehicle entered the ditch—an explanation directly at odds with the technician’s report and a witness account. Volkswagen has refused to accept responsibility, declined to cover medical or repair costs, and denied replacement of the failed power steering module. Our insurance provider also declined coverage, determining that the accident was caused by a mechanical failure. Legal and Regulatory References 1.49 U.S.C. § 30118 – Motor Vehicle Safety Act Requires manufacturers to notify NHTSA and vehicle owners when they determine a motor vehicle contains a defect related to motor vehicle safety. The failure of the power steering and braking systems clearly qualifies as a “safety-related defect” because it directly compromises steering and stopping ability. 2.49 C.F.R. Part 573 – Defect a INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving my car (Vehicle 2, Volkswagen) southbound [XXX] , south of La Cumbre, in the #1 lane, at approximately 65 miles per hour at adaptive cruise control. I observed Vehicle 1 traveling in the #2 lane when Vehicle 1 veered into lane #1. Adaptive cruise control failed to recognize the object in my lane. It failed to reduced the speed, it failed to initiate automatic brake system, and it failed to warned the driver of the object. I collided with the front right side of his vehicle. After the crash Party 2 drove to the median shoulder and a waited CHP arrival. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle stopped in traffic in exit lane of freeway with a line of other vehicles. Driver at-fault was traveling at freeway speeds of 65+ mph and veered into the line of vehicles waiting to exit. Our ID4 had 4 passengers, adult driver, adult passenger, and two children in rear seat, all wearing seatbelts. The seatbelt of the rear passenger's side failed resulting in child hitting their head on headrest in front of them as well as the side window and post. Moderate injuries occurred and child is recovering. None of the others in the vehicle were injured. Likely failure is pretensioner of seatbelt. Currently in the accident investigation with insurance and the component has not been inspected at this time but certainly will be.
On 5 separate occasions the vehicle locked up the brakes while at highway speeds. Nothing around to trigger any systems
I was slowly backing out of my garage. The car braked harshly and automatically. It was so hard, despite my slow speed, that I got whiplash in my neck. The automatic system probably falsely determined that I was about to hit something. The review view camera was clear. There were no obstacles. This is the fourth such incident, although I have never been injured until now. -Yes, the car is available for inspection. -I was injured: whiplash in my neck. -I have not yet reported the problem to anyone but NHTSA. -No, it hasn't been inspected. I haven't reported it to anyone else yet. -Before the event, the car was beeping warning me that I was close to hitting something. This is always the case as I back out of the garage.
On [XXX], my 2022 Volkswagen I.D. 4 burst into flames and exploded while it was parked in my apartment complex parking structure ([XXX] ). My car was completely engulfed in flames, nearby cars as well as the parking structure experienced heat damage. My life and others were put in danger because even though my car was electric, it was parked in a resident garage near other cars who are gas operated, which could have caused an even more catastrophic damage if the fire would've spread more. Dallas Fire Department was present, and a fire report was conducted (Incident number #[XXX]). As of today, the vehicle has only been inspected by the Dallas Fire department, as well as a virtual video meeting with my insurance agent from Allstate. Before the incident the car charged normally, was operating normally and there was no indication or warning signs to indicate that there were any issues that would have caused this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. I still can't make sense of what exactly malfunctioned at my car accident on 9/26/2025 but I have reported to the Volkswagen Customer Service on 9/27/2025 and they couldn't give me a precise answer and told me they will have to research and call me back yesterday - 9/30/2025 but I haven't got a call as of this writing. It basically activated something that accelerated suddenly the car and it is like someone took control over the car causing me to crash with 2 cars in front of me. Yes, it is available for inspection. 2. I don't feel safe anymore with that car and also I am terrified that innocent people's lives will be put at risk. 3. I have seen some articles around the internet with the same experience that I had and it looks like Volkswagen has a law suit about it. 4. No, but I have reported to 911 and my insurance. 5. No, there's no any warning on the car dashboard before this incident happened.
I was turning into a parking spot in front of the entry doors to a Sheetz convenience store. I was slowing down, and had gotten halfway into the space. All of a sudden, the car surged forward, went over the curb and hit the bollard in front of the parking space. It was hit with such force that the bollard bent and went under our car. My memory is that I was pressing on the brake very hard, once the acceleration started. My husband was in the car with me and can attest to all that I have stated. If that bollard had not been there, and stopped my car, I feel certain that my car would have crashed into the store, seriously injuring (or killing) us and those inside the store. We are planning to report the accident to Volkswagen, and to request that they test the "black box" inside the car, to see if they can find out what went wrong. I have spoken to someone in the Sheetz corporate office , and she told me that they have a video recording of the event. She said she observed my car entering the parking space very slowly, and that the car suddenly accelerated. She is planning to provide that video to State Farm Insurance, our insurance company. Unfortunately, I did not take pictures, myself, of the damage to the front of the car. But we will be requesting that the collision repair shop take pictures before the car gets dismantled for repair. We do not recall hearing any warning signals of the impending crash, and certainly did not experience any emergency braking. The airbags did not deploy.
I was parking the car in a parking lot. I turned left into the lot and then turned right into a spot and then decided to switch to the adjacent spot (also requiring me to turn right) to provide me with more room to park and leave the car. As I turned into the spot the car suddenly accelerated forward. I tried pushing the brakes and the car continued to accelerate and hit two fences. No indication of a collision by car, no engagement of the automatic emergency braking. No recognition of the car that there was a fence in front. No automatic braking/warning lamps. The vehicle was inspected only by the insurance agent and body shop for repair.
Was coming to stopped traffic, suddenly car accelerated quickly and rear ended car in front, which then hit 2 cars in front. Event data recorder showed the acceleration; not sure what happened. Car has haptic button for adaptive cruise control and ? Engaged on resume button left side of steering wheel. VW says not a manufacturing defect. Fortunately no injuries - air bags did not deploy.
Oct 9th 23 - My wife pulled into the office parking lot , and as she braked after parking the car. Post braking suddenly she realized the car was morning forward and it hit the car parked in front of her slot. The car being driven in the B mode , so it could recharge. The front bumper and grill were damaged incurring a loss of $ 6,972.76. Fortunately did ot cause ay bodily injury to either me or other people in the parking lot. June 6th 24 - I pulled into the grocery store parking lot, and as i braked and parked the car, i noticed the very same phenomenon , after stopping suddenly i realize that the car went over the curb of the parking lot, hit the car parked next to me and then jumped to the otherside of the road and i had to steer into the next parking lot. Again causing severe damage to my car as well as the car parked next to me. Fortunately there was nobody walking in the parking lot, or no other car that was entering the parking lot, for as the car jumped the curb it could lead to a very fatal accident.
No forward collisions warning prior crash. No emergency braking as the car can't sense the car in front. No post automatic braking after initial impact to prevent second damage like Volkswagen advertised.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.