this model yearOf 374 owner complaints for this model year, around 11% describe 1 death, 31 injuries, and 11 fires. These are unverified owner accounts, but the pattern is worth reading before buying.
this model year2 further recall campaigns cover this model year. Ask a dealer which remain outstanding on this car.
Almost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
Owner complaints for this model year
374Complaints
25Involved a crash
11Involved a fire
31Injuries
1Deaths
Most reported components
electrical system166
exterior lighting41
fuel/propulsion system40
air bags30
fuel system30
gasoline25
Read 15 of the most serious reports
air bags1 deathcrash
NHTSA #10631914
MY WIFE WAS IN THE CAR ALONE. VEHICLE RAN OFF ROAD, CRASHED INTO PARKED TRUCK, AIR BAG DID NOT DEPLOY. WIFE DIED OF "CLOSED CHEST TRAUMA", *TR
air bags,seat belts3 injuriescrash
NHTSA #10275464
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. HIS VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT RETRACT FOR BOTH OCCUPANTS SEATED IN THE FRONT. THE CONTACT AND THE PASSENGER STRUCK THE STEERING WHEEL WITH THEIR CHESTS AND SHOULDERS. BOTH WERE SEVERELY INJURED. THE CONTACT, PASSENGER, AND OTHER DRIVER WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND IS AWAITING AN INVESTIGATION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 60,000.
service brakes, hydraulic3 injuriescrash
NHTSA #10258470
BOUGHT THE CAR 2006 WAS TWO YEARS AT THAT TIME LESS THAN A WEEK INTO REPLACED BRAKES FOR ABS FAILURE. STILL HAPPENING, TOOK IT BACK SAID EVERYTHING WAS NORMAL. WELL ABOUT TWO WEEKS AGO MY WIFE WAS GOING UP-HILL TO A STOP LIGHT HIT THE BRAKES ON SLICK PAVEMENT AND THE BRAKES LOCKED UP AND ABS DID NOT KICK IN. CAUSING MY WIFE TO TOTAL TWO VEHICLES THAT I AM NOW BEING SUED FOR ONE OF THEM. *TR
seats3 injuriescrash
NHTSA #10113958
I WAS A FRONT SEAT PASSENGER IN A 2004 ENVOY WHEN WE WERE REAR ENDED BY A SEMI TRUCK. THE SEAT I WAS IN TWISTED SIDEWAYS TOWARD THE DRIVER'S SEAT. I WANT TO KNOW IF THIS IS A COMMON OCCURRENCE IN ENVOY ACCIDENTS.*AK
air bags2 injuriescrash
NHTSA #10272370
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT PASSED OUT DUE TO A SEVERE MEDICAL ISSUE . HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER WERE SEVERELY INJURED. THE DRIVER SUSTAINED A BROKEN CLAVICLE AND HIS TEETH WERE KNOCKED OUT OF HIS MOUTH. THE PASSENGER SUSTAINED A LACERATION TO THE HEAD AND ABDOMINAL INJURIES. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT AN INVESTIGATION WAS IMPLEMENTED AND A REPRESENTATIVE WILL CALL HIM BACK IN FIVE BUSINESS DAYS. THE FAILURE MILEAGE WAS 42,600. UPDATED 6/5/09 *CN UPDATED 06/09/09.*JB
air bags2 injuriescrash
NHTSA #10237647
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STRUCK A GATE, WENT AIRBORNE, DROPPED APPROXIMATELY 35 FEET DOWN AN EMBANKMENT, STRUCK SOME TREES, BOULDERS, AND LANDED IN A SWAMP. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE SUSTAINED MAJOR DAMAGE. BOTH THE DRIVER AND PASSENGER SUSTAINED MULTIPLE INJURIES. THE VEHICLE HAD TO BE LIFTED FROM THE EMBANKMENT WITH A CRANE AND WAS TOWED AWAY. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 51,000.
air bags2 injuriescrash
NHTSA #10128270
DT: CONSUMER STATES THAT SHE WAS IN A HEAD ON COLLISION ON JULY 8, 2005 AND THE AIR BAGS DID NOT DEPLOY. SHE WAS GOING 55 MPH WHEN HIT. THERE WAS DAMAGE TO THE VEHICLE AND A POLICE REPORT WAS TAKEN. CONSUMER STATES SHE HAS NECK AND BACK INJURIES, SHE IS GOING TO THE DOCTOR FOR A FOLLOW UP VISIT TODAY. HER DAUGHTER HAS SEAT BELT BURNS ON HER NECK. THE VEHICLE IS CURRENTLY BEING INSPECTED BY THE INSURANCE COMPANY; IT HAD TO BE TOWED TO A BODY SHOP. SHE HAS NOT CONTACTED THE DEALERSHIP OR MANUFACTURER, THE ATTORNEY GENERAL ADVISED HER TO CALL US FIRST. *NM
air bags1 injurycrash
NHTSA #11378518
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH HE HAD THE SWERVE TO AVOID A HEADON COLLISION FROM A VEHICLE THAT WAS IN HIS LANE. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A CONCRETE BARRIER.THE CONTACT HAD A FRACTURED STERNUM AND A BRUISED RIGHT ANKLE, KNEE AND ELBOW. THE CONTACT VISITED THE EMERGENCY ROOM ON HIS OWN WITHOUT BEING TRANSPORTED BY AN AMBULANCE.THE CONTACT STATED THAT NONE OF THE AIR BAGS IN THE FRONT DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE CRASH SITE. THE ENTIRE FRONT OF THE VEHICLE WAS SMASHED IN INCLUDING THE FRAME. THE BACK AXEL DROPPED AFTER THE COLLISION AND BOTH RIMS ON THE BACK TIRES WERE SHATTERED. THE FRONT RIMS WERE ALSO CRACKED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 180,000.
air bags1 injurycrash
NHTSA #10927207
TL* THE CONTACT OWNED A 2004 GMC ENVOY. WHILE DRIVING 50 MPH, THE CONTACT DROVE THROUGH A RED LIGHT AND WAS IMPACTED BY ANOTHER VEHICLE ON THE DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. DUE TO NOT WEARING A SEAT BELT, THE DRIVER WAS EJECTED THROUGH THE WINDSHIELD. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED ROAD RASH AND CUTS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 117,000.
steering,wheels1 injurycrash
NHTSA #10787070
MY 18 YEAR OLD DAUGHTER WAS DRIVING ON THE PA TURNPIKE AROUND 12 AM ON OCT. 5, 2015. SHE WAS CHANGING LANES, MOVING INTO THE LEFT LANE NEXT TO HER AND THE STEERING WHEEL LOCKED, IT WOULD NOT ALLOW HER TO STRAIGHTEN OUT THE STEERING WHEEL. THE ENVOY DROVE RIGHT INTO THE MEDIAN AT FULL FORCE, SPUN AROUND, AND FLIPPED TWICE. WHEN THE CAR LANDED ON ALL FOUR WHEELS, SHE WAS ACROSS THE LANES OF TRAFFIC. SHE WAS ABLE TO GET OUT OF THE CAR AND TO SAFETY PRIOR TO BEING HIT BY 2 OTHER CARS COMING DOWN THE ROAD. THE ENVOY WAS TOTALED. BY THE GRACE OF GOD MY DAUGHTER MADE IT OUT ALIVE AND IS CURRENTLY EXPERIENCING PROBLEMS WITH HER LEFT KNEE. WE ARE NOT SURE WHY THE STEERING WHEEL LOCKED, UNABLE TO TURN, FORCING HER DIRECTLY INTO THE MEDIAN. IT COULD BE AN ISSUE WITH THE STEERING COLUMN OR WHEELS. THE ENVOY IS CURRENTLY AT A COLLISION YARD IN LEVITTOWN, PA.
air bags1 injurycrash
NHTSA #10286793
WHILE TRAVELING DOWN I-95 AT APPX. 60MPH THE CAR IN FRONT OF ME STOPPED SHORT. I SLAMMED INTO THE BACK OF IT. MY AIRBAGS DID NOT DEPLOY, NOR DID ONSTAR CALL TO CHECK ON ME (SO MUCH FOR BELIEVING IN THOSE ADS!) THE ENTIRE FRONT END NEEDS TO BE REPLACED. FLUIDS WERE SPILLING FROM THE VEHICLE. 2 WITNESSES ARE CAPITOL HILL POLICE OFFICERS WHO WERE SHOCKED THAT THE AIRBAGS DID NOT DEPLOY. THE SEATBELT DID RESTRAIN ME CAUSING IRRITATION AT THAT SITE. MY BACK, NECK AND HEAD WERE ACHING. I WAS CHECKED OUT BY THE ER. *TR
air bags1 injurycrash
NHTSA #10266307
I WAS TRAVELING NORTHBOUND ON RT 251 FROM PERU TO MENDOTA IL WHEN IT BEGAN RAINING AND HAILING VERY HARD. 251 IS FULL OF POT HOLES. I WAS TRAVELING ABOUT 40 M.P.H. I HIT A POT HOLE AND MY CAR STARTED TO HYDROPLAN. I WENT INTO THE SOUTHBOUND LANE AND THEN INTO DITCH HEAD ON....I HIT THE DITCHES WALL ALMOST HEAD ON AND MY AIRBAGS DID NOT COME OUT. *TR
air bags1 injurycrash
NHTSA #10227871
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 5 MPH, THE CONSUMER PASSED OUT AT THE WHEEL. THE CONTACT CRASHED HEAD ON INTO A UTILITY POLE IN THE MIDDLE OF THE VEHICLE. NEITHER OF THE FRONT AIR BAGS DEPLOYED. THE DRIVER WAS INJURED AND THE UTILITY POLE WAS DAMAGED. A POLICE REPORT WAS FILED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 54,250 AND FAILURE MILEAGE WAS 50,000. UPDATED 06/04/08.*LJ UPDATED 06/04/08
air bags,seat belts1 injurycrash
NHTSA #10182098
IN ROUTE TO WORK DRIVING MY 2004 GMC ENVOY I WAS INVOLVED IN WHAT I WOULD CONSIDERED A HEAD ON COLLISION WITH A TELEPHONE POLE. THE IMPACT WAS GREAT ENOUGH TO SPILT THE POLE IN TWO, TOP HALF JUST MISSING THE ROOF OF THE VEHICLE . UPON IMPACT THE AIRBAGS DID NOT DEPLOY NOR DID MY SEAT BELTS LOCK ME IN CAUSING ME TO FLY FORWARD HITTING MY HEAD ON THE STEERING WHEEL, I HAD TO BE EXTRACTED FROM VEHICLE BY FIRE DEPARTMENT AND TRANSPORTED TO ER. I NOW HAVE PERMANENT SCAR APPROXIMATELY 5 INCHES IN LENGTH ACROSS MY FOREHEAD. I FILED A COMPLAINT WITH GMC LATER TO BE INFORMED THAT AFTER THEIR INVESTIGATION THEY CONCLUDED THAT SINCE THE PASSENGER SIDE TOOK THE GREATER OF THE IMPACT THE IMPACT WAS NOT GREAT ENOUGH TO WARRANT AIRBAG DEPLOYMENT. PLEASE NOTE THAT DRIVERS NOR PASSENGER SIDE AIRBAG DEPLOYED. *JB
service brakes, hydraulic,air bags1 injurycrash
NHTSA #10171782
RAINY CONDITIONS... SLICK CONDITIONS. SKIDDED WHILE TRAVELING 20-25 MPH... SKIDDED OVER THE LEFT SIDE OF MEDIAN, CORRECTED AND COULDN'T REGAIN CONTROL. >ABS BRAKES FAILED (ABS LIGHT ON DURING END OF SKID INTO CRASH). CAR LANDED IN DITCHED, 90 DEGREES ONTO PASSENGER SIDE. TOTAL LOSS TO CAR. SLIGHT INJURY TO DRIVER. >AIRBAGS NEVER DEPLOYED UPON ROLLOVER TO PASSENGER SIDE. *NM
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.
Recalls for this model year
2 recalls on record
07E014000
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NO 335-1120L-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Remedy: MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON FEBRUARY 16, 2007. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
05V198000
EXTERIOR LIGHTING:TURN SIGNAL
ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.
Remedy: DEALERS WILL REPLACE THE SUSPECT FLASHER MODULES WITH A NEW FLASHER MODULE DESIGNED WITH SEALED RELAYS AND MORE DURABLE CONTACT MATERIAL INSIDE OF THE RELAYS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2005. ISUZU BEGAN MAILING OWNER LETTERS ON AUGUST 4, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, ISUZU AT 1-800-255-6727, BUICK AT 1-866-608-8080, AND OLDSMOBILE AT 1-800-630-6537.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.