1 recall and 30 owner complaints on record for this model year.
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Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
Remedy: DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
The seat back may become detached as a result of a faulty screw connection, which may lead to injuries in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A bent anode plate on the high-voltage battery cells could lead to a short circuit, consequently leading to engine failure and the shutdown of the battery, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The seat belt's retraction mechanism does not work properly. This may result in a loose roll and insufficient tension of the seatbelt, increasing the risk of an injury in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The seat belt's retraction mechanism does not work properly. This may result in a loose roll and insufficient tension of the seatbelt, increasing the risk of an injury in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The rear axle joints may not have been tightened to the required torque during assembly. If an affected joint comes loose completely, the driver may notice a misalignment of the steering wheel when driving straight. In severe cases, the joint may fail without warning, resulting in a rear wheel losing directional control. Although the brakes remain functional, this instability could increase the risk of accidents. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Incorrectly tightened fastener screws may loosen or fail, which can affect vehicle handling, braking, steering control, or wheel guidance, increasing the risk of accidents. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A faulty part within the high-voltage battery cells could cause the battery to short-circuit and cause a fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The A-pillar trim may not be fastened correctly. it may come loose and fall onto the road, posing a risk to the following traffic. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.
WHEN THE BRAKES ARE ENGAGED, THAT ACCELERATOR ALSO ENGAGES CAUSING THE VEHICLE TO NOT STOP. WHICH CAUSED A SERIOUS WRECK. THIS HAS BEEN CHECKED OUT BY THE FORD DEALER ON MULTIPLE OCCASIONS. SEVERAL OTHERS HAVE ALSO REPORTED THIS ISSUE. TRUCK IS TOTALED AND AIRBAGS DID NOT DEPLOY WITH DIRECT FRONT END IMPACT.*DT*JB*DT*JB*DT*JB
TRAVELING ON THE NYS THRUWAY PASSING A CAR AT APPROXIMATELY 75MPH AND MY ENGINE GOES DEAD. NO POWER OR GAS NO POWER STEERING NOTHING. I MANAGE TO GET TO THE SHOULDER OF THE ROAD AND I CAN SMELL SOMETHING BURNING. I WAS TOWED TO THE NEAREST FORD DEALERSHIP TO FIND THAT MY FUEL PUMP CONTROL MODULE AND WIRING HARNESS ARE MELTED TOGETHER. SCARIEST THING THAT EVER HAPPENED TO ME.
I HAVE A 2010 FORD EXPLORER SPORT TRAC WITH APPROXIMATELY 26000 MILES. I WAS DRIVING DOWN THE INTERSTATE AND I SAW SMOKE COMING FROM BETWEEN THE CAB AND THE BED. I PULLED OFF THE FREEWAY, ONTO AN EXIT RAMP TO A FRONTAGE ROAD. I CALLED 911. BEFORE THE FIRE DEPARTMENT ARRIVED, THE VEHICLE WAS ON FIRE. IT IS A TOTAL LOSS. THE VEHICLE IS NOW AT THE ORIGINAL FORD DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. *TR
TL* THE CONTACT OWNS A 2010 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE LOST CONTROL OF THE VEHICLE, DROVE THROUGH A FIELD AND CRASHED. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE WHEEL WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE 30,000.
My vehicle's engine has on a number of occasions simply quit running. The engine has died while underway, and also when resuming from a stop. It will or has to this point cranked without problems each time this has happened. I've just been fortunate it hasn't quit while I'm in a driving situation that involves another vehicle in the position to crash into me as I'm restarting the engine. There is not a particular situation I can point to where it does this more. The engine has less than 120K miles and maintence is routine. OBD by certified mechanics has not shown any defective readings. I've also check on-line and found it's not just my vehicle, but others in different years are doing the same thing. There's nothing on the Ford website that addresses this issue.
The key gets stuck in the ignition when gear selector is placed in park. This issue is due to the Gear Shift Assembly - Ford (9L2Z-7210-BB) malfunctioning.
The contact owns a 2010 Ford Explorer Sport Trac. The contact stated that the driver seat track had become defective causing the seat to move back and forth while driving. The contact had the seat track replaced by an independent mechanic; however, the failure returned soon after repair. The contact then took the vehicle to a local dealer where he was given an estimate for the repair of another seat track. The dealer also informed him that they could not guarantee that the repair would fix the failure. The contact was then referred to NHTSA for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
THE TRANSMISSION WILL NOT UPSHIFT FROM LOW GEAR, FROM TAKE OFF FOR AWHILE AND GIVE ME THE WRENCH SIGN, ALSO WILL CUT OFF THE CRUSE CONTROL IF BEING USED OR WILL NOT ALLOW ME TO USE IT. AFTER TAKING THE VEHICLE TO A TRANSMISSION SHOP IT WAS DIAGNOSED TO A FAULTY SPEED SENSOR, AND WAS TOLD THAT FORD PUT OUT A SAFETY RECALL ON THIS PROBLEM BECAUSE THE SPEED SENSOR HAS DOWN SHIFTED TO LOW AT HIGHWAY SPEEDS LOCKING THE REAR DRIVE UP AND CAUSING ACCIDENTS. I HAVE CHECK MY VEHICLE RECALLS AND DID NOT FIND THIS RECALL ON THIS. I HAVE INVESTIGATED THIS ON THE INTERNET AND FOUND THAT THERE WAS INDEED A RECALL ON THIS PROBLEM. WHY WOULD MY VEHICLE NOT BE RECALLED TO REPLACE THIS DEFECTIVE SPEED SENSOR? BEFORE A MAJOR ACCIDENT HAPPENS.
WHEN TEMP IS BELOW FREEZING DRIVERS DOOR WILL NOT CLOSE
TRANSMISSION WILL SLIPPING OUT OF GEAR, WILL NOT GO INTO DRIVE, TAKES TIME GOING INTO DRIVE AND REVERSE.
TAKATA RECALL, THE AIR BAG LIGHT COME ON SOME TIMES AND OTHER TIMES IT DOSE NOT. WHAT CAN BE DONE ABOUT THIS PROBLEM? IT DOSE THIS WHEN I START IT AND THE LIGHT STAY ON AND SOME TIMES IT DOSE NOT COME ON. PLEASE ADVISE. THANKS -- AUTO BUYERS, INC. -- (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THIS IS MY 2ND FORD THAT HAS HAD A PROBLEM WITH AN ELECTRIC THROTTLE BODY. FORD FIXED THE PROBLEM IN MY 2012 FORD FUSION BUT MY 2010 DOESN'T FALL IN THE SAME CATEGORY. I AM DRIVING WITH NO PROBLEMS THEN OUT OF NOWHERE THE WRENCH AND CHECK ENGINE LIGHT COMES ON WHILE LOOSING ACCRETION. I AM SCARED TO DEATH DRIVING THIS VEHICLE. I HAVE LOST POWER IN INTERSECTIONS, GOING UP A BRIDGE, IN TRAFFIC, AND COMING OFF AN ONRAMP. I AM GOING TO BE STUCK PAYING FOR REPAIRS.
MY COMPLAINT IS NOT WITH THE SEAT BELT. PLEASE REFER ME TO THE RIGHT DEPARTMENT. TOOK MY 2010 FORD EXPLORER SPORT TRAC TO DEALERSHIP FOR FULL SERVICE. AFTER GOT MY TRUCK BACK THE ENGINE LIGHT ON MY DASH CAME ON. TOOK VEHICLE BACK TO DEALERSHIP THEY WORKED ON THE PCM & EGR WHEN THEY TAKE IT FOR A TEST DRIVE THE LIGHT IS OFF BUT THEN COMES BACK ON FOR 7 SECONDS. THEY SAY THE ENGINE IS GOOD JUST DON'T KNOW WHY THE LIGHT COMES ON. THEY HAVE BEEN WORKING ON IT SINCE APRIL 25, 2018 THEY'VE HAD IT FOR 6 WEEKS. PLEASE TELL ME WHAT I CAN DO
I BOUGHT THE TRUCK NEW IN MAY 2010. I HAD ALL THE SCHEDULED DEALER MAINTENANCE COMPLETED AS SCHEDULED AND THE VEHICLE HAS NEVER BEEN OFF ROAD. THE FOUR WHEEL DRIVE HAS BEEN ENGAGED TWICE, AND THE MAJORITY OF THE MILES HAVE BEEN ON THE HIGHWAY. THIRTY MILES FROM FT LEONARD WOOD THE TRANSMISSION BEGAN SLIPPING. THE VEHICLE WAS SLUGGISH WHEN ACCELERATING FROM A STOPPED POSITION CAUSING A HAZARD IN CITY DRIVING OR MERGING ONTO THE INTERSTATE. THE VIBRATION INCREASED ON THE HIGHWAY AT SPEEDS ABOVE 50 MPH MAKING IT DIFFICULT TO STEER. WHEN I ARRIVED AT MY DESTINATION, I DROPPED IT AT THE DEALERSHIP THE NEXT DAY FOR SERVICE. THE SERVICE REPRESENTATIVE CALLED AND INFORMED TWO MAINTENANCE LIGHTS WERE ON FOR ENGINE AND TRANSMISSION SERVICE. I AGREED TO MOVE FORWARD WITH THE SCHEDULED MAINTENANCE. THE DEALERSHIP CALLED LATER THAT DAY AND INFORMED ME I NEEDED A NEW TRANSMISSION BUT COULD NOT EXPLAIN WHAT THE CODES MEANT OR THE COST OF REPAIR. I ASKED FOR CLARIFICATION, BUT NO ONE EVER GOT BACK TO ME WITH AN UPDATE. I RECEIVED A TEXT MY TRUCK WAS READY FOR PICK UP, BUT THE STAFF COULD NOT EXPLAIN THE PROBLEM. I AM NOW AT DAY SEVEN AND AFTER COUNTLESS PHONE CALLS TO THE DEALERSHIP AND FORD CUSTOMER SERVICE LINE. NO ONE CAN EXPLAIN THE ISSUE OR OFFER ASSISTANCE BECAUSE THE VEHICLE IS NOT UNDER WARRANTY! MY QUESTIONS. WHY IS THE TRANSMISSION SHOT AFTER ONLY 37,000 MILES? IF IT IS REPLACED, WHAT REASSURANCE DO I HAVE THIS PROBLEM WILL NOT REOCCUR IN ANOTHER 37,000 MILES? IS THERE ASSISTANCE FOR A DRIVE TRAIN COMPONENT REPLACEMENT THAT IS SUPPOSED TO LAST 100,000 MILES AND LIKELY DEFECTIVE? WHY IS THIS A WARRANTY ISSUE AND NOT A QUALITY ISSUE? THE STAFF AT THE FORD CUSTOMER SERVICE CENTER TRY TO KEEP BOUNCING BACK TO THE DEALERSHIP AND REFUSE TO PUT ME IN CONTACT WITH THE REGIONAL MANAGER OR SUPERVISION STAFF.
I REPLACED THE ORIGINAL OEM PIRELLI TIRES IN DECEMBER 2015 WHEN THE VEHICLE HAD APPROXIMATELY 36,000 MILES ON IT. THEY WERE REPLACED WITH THE SAME BRAND, SIZE AND STYLE OF PIRELLI TIRES. ON MARCH 8, 2016 AT APPROX. 42,000 MILES I RETURNED TO THE TIRE SHOP TO HAVE THE TIRES REBALANCED AFTER NOTICING SOME BUMPINESS. THE TIRE SHOP DISCOVERED THAT IN TWO OF THE TIRES THE STEEL BAND WHICH HELD THE TPMS SENSOR IN PLACE HAD DISINTEGRATED AND WAS FREE FLOATING IN THE TIRE AND HAD RUINED THE INNER LINERS IN THE TIRES MAKING THEM EXTREMELY UNSAFE. I CONTACTED MY LOCAL FORD DEALER AND INQUIRED ABOUT POSSIBLE RECALLS AND/OR BULLETINS INVOLVING THE STEEL BANDS USED ON THE TPMS. FORD DENIED ANY PREVIOUS ISSUES WITH THE BANDS HOWEVER THEY DID NOTE THAT FORD HAD QUIT USING THE STEEL BANDS AFTER ONLY USING THEM A SHORT WHILE. I FEEL FORD MOTOR COMPANY OWES ME THE $542.72 I AM OUT FOR THE REPLACEMENT OF THE TIRES AND SENSORS I HAD TO REPLACE TO REMEDY A VERY UNSAFE SITUTATION. I REPLACE THE BANDS AND SENSORS IN THE OTHER TWO TIRES AS WELL WITH A REPLACEMENT TYPE WHICH DOESN'T INVOLVE STEEL BANDS. FORD SHOULD ISSUE A RECALL NOTICE IMMEDIATELY TO REMEDY AN UNSAFE TPMS BAND SYSTEM IMMEDIATELY WHICH COULD HAVE RESULTED IN A CATASTROPHIC ACCIDENT IF THE SITUTATION HAD NOT BEEN DISCOVERED BY THE TIRE SHOP. I'M ENCLOSING A COPY OF MY EXPENSES AND A PICTURE OF THE BROKEN BANDS WHICH WERE DISCOVERED WITHIN MY TIRES.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.