10 recalls and 139 owner complaints on record for this model year.
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.
Remedy: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.
Remedy: FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.
Remedy: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).
Remedy: DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.
Remedy: DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.
Remedy: DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
VEHICLE WAS STOPPED TO TURN; STRUCK FROM BEHIND; EXPLODED IN FLAMES. *AK
MY 2000 FORD EXPEDITION CAUGHT FIRE WHILE IT WAS PARKED AND BURNED UNTIL IT WAS TOTALED. THERE WAS ALSO DAMAGE DONE TO MY HOUSE. MY FAMILY ALSO SUFFERED FROM MENTAL TRAUMA. *TR
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND CRASHED INTO A TREE. DRIVER SUSTAINED FIRST DEGREE BURNS, AND WAS TAKEN TO A HOSPITAL. BOTH AIRBAGS DEPLOYED. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. BUT DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
AIR BAG DID NOT INFLATE DURING CRASH. NEITHER OF THE VEHICLES AIR BAGS DEPLOYED UPON SEVERE FRONTAL IMPACT. AS A RESULT THE CONSUMER WAS INJURED. THE CONSUMER IS QUESTIONING THE AIR BAGS OF FORD VEHICLES, INCLUDING 2000, AND THOSE MANUFACTURED IN CANADA. *MR *CB *NLM
WHILE COMING TO A STOP VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS NOT ABLE TO STOP VEHICLE. VEHICLE HIT A PEDESTRIAN/ A PARKED VEHICLE, AND A TREE BEFORE COMING TO A STOP. PEDESTRIAN WAS INJURED, DAMAGE TO VEHICLE WAS $ 3400.00. SINCE THE ACCIDENT VEHICLE HAD ACCELERATED ON ITS OWN 3 MORE TIMES. *AK
TAXI VEHICLE FLEET. WHILE BRAKES WERE APPLIED VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY, RESULTING IN A COLLISION WHICH CAUSED MINOR INJURIES. *AK
NHTSA#15402-02-I-003-000 FUEL TANK POLICE VEHICLES: SOME HIGH-SPEED REAR IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRE IN CPVI-VEHICLES. SHIELD DESIGNED WILL BE INSTALLED AT NOST: CONSUMER CALLED MANUFACTURER TO OBTAIN THE SHIELD PROTECTOR, BUT IT WILL COST MONEY. TS *TT. *AK
AFTER CAR WAS DRIVEN TO WORK APPROXIMATELY 5 MILES. MY EMPLOYERS SECURITY DEPARTMENT NOTIFIED ME THAT MY CAR HAD CAUGHT ON FIRE, WHILE PARKED ABOUT AN HOUR AND A HALF AFTER ARRIVING TO WORK. FIRE DEPARTMENT WAS CALLED AND PUT OUT FIRE, AND IT RELEASED A REPORT STATING FIRE DEFINATELY STARTED IN UNDER THE THE HOOD IN ENGINE AREA.*AK
FORD 2000 EXPITITION CAUGHT ON FIRE AND WAS TOTALLY DESTROYED AND OCCURED IN MY DRIVEWAY AROUND 7AM AND THE VEHICLE WAS NOT ON AND THE LAST TIME USED AROUND 10:30 PM THE PREVIOUS NIGHT. *NM
WHEN I ARRIVED BACK TO MY VEHICLE, EVERYTHING FROM THE ENGINE TO THE DASHBOARD WAS COMPLETLY BURNT. WHAT A SURPRISE WHEN YOU COME BACK FROM DINNER. I SPOE TO THE WITNESS WHO MADE THE 911 CALL. SHE STATED THAT SHE HEARD A POPPING NOISE, BUT IGNORED IT UNTIL SHE GOT TO HER DOOR AND HEARD THE NOISE AGAIN. SHE STATED THAT WHEN SHE TURNED AND LOOKED, SHE SAW SPARKS COMING FROM THE FRONT GRILL, SO SHE WENT INSIDE TO CALL THE POLICE. THE WITNESS STATED THAT AS SHE WAS ON THE PHONE WITH THE POLICE, SHE LOOKED OUT OF THE WINDOW, TO DISCOVER THERE WERE FLAMES TO THE 3RD FLOOR OF THE APARTMENT BUILDING. MY TRUCK HAD NOT BEEN DRIVEN IN HOURS, AND THE LAST TIME THAT IT WAS DRIVEN, IT WAS TO THE STORE ON THE CORNER. THERE WAS NO ENGINE NOISE,CHECK ENGINE LIGHTS ON IN THE DASH, OR ANY SIGNS THAT MY TRUCK WOULD GO UP IN FLAMES.
SMELLED SMOKE AFTER IGNITION. FOUND ELECTRICAL FIRE AFTER OPENING UP THE HOOD AT A SERVICE STATION. THE ATTENDANT QUICKLY EXTINGUISHED THE FIRE. TOWED THE CAR TO PREMIER FORD. OUR INSURANCE ADJUSTER FROM TSC DIRECT INSPECTED MY VEHICLE. HIS REPORT WAS THAT THERE OIL DRIPPING FROM A DEFECTIVE MASTER CYLINDER THAT CAUSED THE WIRING TO HEAT UP. THUS, CAUSING THE FIRE. WE THINK THAT FORD SHOULD BE RESPONSIBLE BECAUSE THIS IS A SAFETY ISSUE THAT COULD WARRANT A RECALL. HOWEVER, THEY DENY THE CLAIM BECAUSE WE ARE OVER THE 3-YEAR WARRANTY. THIS SHOULD NOT MAKE A DIFFERENCE. THIS IS A DANGEROUS SITUATION. THEREFORE, WE SHOULD BE REIMBURSED FOR THE FULL COST OF THE JOB, LABOR AND TOWING EXPENSES.*AK
UPON EXITING THE GROCERY STORY ON TUESDAY MARCH 29, 2005 I FOUND MY 2000 FORD EXPEDITION ON FIRE. FORTUNATELY, THERE WAS A BATTALION OF FIREMEN SHOPPING AT THE TIME & THEY WERE ABLE TO PUT OUT THE FIRE VERY QUICKLY. BECAUSE THEY WERE THE FIRE CAPTAIN ASKED ME IF I HAD HAD THE CAR SERVICED, IN PARTICULAR THE MASTER BRAKE CYLINDER, AS THAT WAS OBVIOUSLY THE POINT OF ORIGIN. I SAID NO. A PASSERBY MENTIONED THE RECALL (WE HAD ONLY JUST RECEIVED A LETTER IN THE MAIL) AND AFTER REMEMBERING THE CONTENTS OF THE LETTER WE RECEIVED DID WE REALIZE THIS FAULTY PART WAS THE CAUSE. WE HAD OUR CAR TOWED TO THE FORD DEALER WHERE WE BOUGHT IT AND HAD ONLY GOTTON THE RUN AROUND SINCE. THE FIRE DAMAGE WAS LIMITED TO OUR VEHICLE ENGINE COMPARTMENT AS WELL AS LEFT FRONT TIRE AND AREA BETWEEN THE ENGINE & TIRE. THIS WAS DUE TO THE CLOSE PROXIMITY OF THE FIREMEN WHEN FIRE BROKE OUT.*AK
(1) MY WIFE DROVE OUR 2000 FORD EXPEDITION TO THE GROCERY STORE ON JANUARY 5TH, 2005. WHEN SHE CAME OUT, ABOUT 25 MINUTES LATER, THE FIRE ENGINE HAD ARRIVED AND WAS TRYING TO PUT OUT THE FIRE UNDER THE HOOD. THEY HAD TO BREAK THE DRIVER SIDE WINDOW TO GET TO TO THE HOOD RELEASE. 2) HE INSURANCE FIRE INVESTIGATOR CLAIMED FIRE WAS CAUSED BY AN ALTERNATOR ELECTRICAL SHORT. BUT AS WE NOW KNOW FORD HAS ACKNOWLEDGED A PROBLEM WITH THE CRUISE CONTROL DEACTIVATION SWITCH OVERHEATING AND CAUSING FIRES. 3) WE BELIEVE THE PROBLEM WAS CAUSED BY THE CRUISE CONTROL DEACTIVATION SWITCH PROBLEM FORD FINALLY ACKNOWLEDGED HAVING. *AK
MY 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE SITTING IN OUR DRIVEWAY. THE SUV HAD BEEN PARKED FOR 5+ HOURS. OUR NEIGHBOR GOT UP TO USE THE RESTROOM AROUND 11:45 AND NOTICED FLAMES SHOOTING FROM OUR SUV. THE FIRE COMPLETLY DESTROYED OUR TRUCK. THE FIRE GOT SO HOT IT MELTED THE HOOD,FRONT TIRES AND THE FRONT CAB. OUR TRUCK WAS IN GOOD CONDITION NO MAJOR MECHANICAL PROBLEMS. HOW DOES A TRUCK BURSTT INTO FLAMES WHILE PARKED IN THE DRIVEWAY?*AK
THIS IS A 2000 FORD EXPEDITION. LAST YEAR THERE WAS A FIRE STRARTED BY A RELAY FAILURE IN THE ENGINE COMPARTMENT. THIS REPAIR WAS $2300.00, $435.00 WAS NOT COVERED BY THE EXTENDED WARRANTY WE PURCHASED. IN THE PAST MONTH I HAVE NOTICED PAINT FAILURE LEADING TO RUST ON THE ROOF, AND LAST FRIDAY THE ENGINE FAILED WHILE MY WIFE WAS DRIVING. CATASTROPHIC FAILURE. FORD SAYS WE NEED A NEW ENGINE WHICH WILL COST $5,500.00. THE ENGINE HAS 71,000 MILES ON IT THE EXTENDED WARRANTY RAN OUT AT 65,000. WHEN THE ENGINE FAILED, IT EFFECT THE BREAKING AND POWER STEERING. THIS IS A SERIOUS PROBLEM WITH THE VEHICLE AND FORD NEEDS TO RECALL THESE VEHICLES.*AK
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.