6 recalls and 235 owner complaints on record for this model year.
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Remedy: K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
MY WIFE WAS IN AN AUTO ACCIDENT IN WHICH MY FIVE YEAR OLD DAUGHTER WAS KILLED. MY WIFE HAD PROPERLY SECURED ELLIE IN HER SEAT BELT BUT SHE WAS EJECTED FROM THE AUTO AND DIED INSTANTLY IN A LOW SPEED CRASH. SHE MAY HAVE UNBUCKLED OR HERSELF BUT OUR MAJOR CONCERN IS THAT THE CAR HAD PREVIOUS SEAT BELT FAILURE AND WE HAVE THE MAINTENANCE RECORDS TO SUPPORT THIS. *NM
ACCIDENT 12/11/05, I HAD THE GREEN LIGHT. I HIT ANOTHER CAR ON ITS RIGHT FRONT SIDE. MY COMPLETE FRONT END WAS DAMAGED, ABOUT $9000.00 . THE AIR BAGS NEVER WENT OFF. NO DOUBT THAT THEY SHOULD HAVE. SENSORS WERE DESTROYED. SOMETHING WAS WRONG WITH AIR BAGS. *JB
VEHICLE WAS INVOLVED IN A COLLISION AND THE AIR BAGS DID NOT DEPLOY. *AK
2002 CHEVY VENTURE VAN WITH TWO FRONT, AND TWO SIDE AIR IMPACT BAGS. DRIVERS SIDE OF VAN WAS T-BONED ACCROSS THE ENTIRE SIDE OF THE VAN AND THE SIDE IMPACT BAG DID NOT GO OFF. THE VAN WAS HIT BY A HUGE BRIGADIER DUMP TRUCK LEAVING FROM A STOP SIGN. THE VAN WAS TOTALED. WHY DIDN'T THE AIR BAG GO OFF? ACCIDENT WAS ON 11/20/02.
WHILE DRIVING AT 30 MPH, VEHICLE WAS IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. THIS RESULTED IN INJURIES TO PASSENGER AND DRIVER. *AK
TAKATA RECALL I WAS DRIVING AND RAN OFF THE EDGE OF THE ROAD AND OVER CORRECTED MYSELF AN HIT AN EMBANKMENT HEAD ON AND MY FACE WENT INTO THE STEERING WHEEL AND THEN WAS THROWN FOR THE VAN OUT THE BACK PASSENGER WINDOW AND THE VAN THEN LANDED ON MY FOOT BEFORE I HIT THE ROAD DUE TO AIR BAG NEVER DEPLOYING MY NOSE WAS TORN ABOUT OFF MY FACE AND BROOK 4 RIBS FRACTURED 5 AND MY FOOT AND ANKLE AND FOOT WAS BADLY DAMAGED MY SEAT BELT WAS PUT ON BUT FOR SOME REASON DIDN'T WORK. *TR
DURING A FRONT SIDE VEHICLE COLLISION AT 55 MPH SIDE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE DRIVING 35 MPH, ANOTHER VEHICLE MERGED INTO CONSUMER'S VEHICLE LANE, CAUSING A REAR END COLLISION. CHILD IN THE THIRD ROW, CENTER WAS EJECTED FROM THE VEHICLE BECAUSE SEAT BELT FAILED TO RESTRAIN HIM. *AK
WHILE DRIVING AT 30 MPH CONSUMER STRUCK A LARGE DEER CROSSING THE ROAD. CONSUMER WAS WEARING SEAT BELTS, BUT THE AIR BAGS DID NOT DEPLOY. SEVERAL MONTHS LATER, CONSUMER'S SON SWERVED TO AVOID HITTING A DEER. VEHICLE ROLLED INTO A DITCH, FLIPPED ON ITS ROOF, AND SLID DOWN AN EMBANKMENT. SEAT BELTS WERE WORN, BUT THE AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES . *AK
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION YET THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED MINOR INJURIES. THE DEALER WAS NOTIFIED. *NLM
VEHICLE WAS IN A FRONTAL COLLISION, BUT NONE OF THE AIR DEPLOYED UPON IMPACT. DRIVER SUSTAIN SERIOUS BODILY INJURIES. PLEASE PROVIDE MORE DETAILS. PLEASE PUT THE CORRECT MODEL. PH
PUT SHIFT TO PARK. EXITED VEHICLE. VEHICLE STARTED MOVING IN REVERSE. DRIVER'S DOOR WAS OPEN - RIPPED OF BY GARAGE. FINALLY JUMPED BACK INTO VEHICLE AFTER IT WENT DOWN DRIVEWAY, ACROSS STREET, & INTO NEIGHBOR'S YARD, STOPPED VEHICLE. LOOKED AT GEAR INDICATOR - STILL READ PARK.*AK
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE THE VEHICLE WAS PARKED, THE DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. UPDATED 04/06/16*LJ THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 04/19/2016.*JB
MY 2YR OLD DAUGHTER WAS STRANGLED LAST NIGHT IN OUR 2002 CHEVY VENTURE. THE VAN HAS A BUILT IN TODDLER SEAT(MAY BE CALLED DIFFER) WELL, SHE SOME HOW MANAGED TO HAVE THE "ADULT" SEAT BELT WRAP AROUND HER NECK AND THEN THE SEAT BELT TIGHTEN UP. WE COULD NOT GET THE BELT OFF DUE TO IT BEING "LOCKED." WE OPENED THE DOOR, OF COURSE THIS IS AFTER A QUICK PANIC ACROSS LANES IN THE HIGHWAY TO EXIT THE MAJOR HIGHWAY WE WERE DRIVING ON. WELL, I HAD MY SON RUN OVER TO "PEP BOYS" AND TELL THEM THERE IS A 2YR OLD THAT IS CHOCKING FROM A SEATBELT THE WILL NOT "LET GO" AND WE NEED SOMETHING TO CUT THE BELT WITH. THEY WERE VERY HELPFUL THERE AT PEP BOYS. MY SON MANAGED TO RUN BACK TO US AND HAND ME THE EMERGENCY DEVICE TO CUT THE BELT AND RELEASE OUR DAUGHTER. THE WAS NOTHING WE COULD DO. WE OPENED THE DOOR AND HAD THE VAN IN PARK. I THINK IF I AND MY SON WERE NOT THERE, WE MAY HAVE ONE LESS MEMBER IN OUR FAMILY TODAY. SOMETHING NEEDS TO BE DONE FOR THIS CAN NEVER HAPPEN AGAIN. *TR
SLIDING DOORS HAVE NO LOCKING SYSTEM IN PLACE TO KEEP DOORS OPEN WHEN ON AN INCLINE. AS I WAS LOADING VAN I TURNED TO PICK UP ITEMS AND 2YR. OLD SON STARTED TO CLIMB IN THE PASS. SIDE SLIDING DOOR. AS HE CLIMBED IN, DOOR RELEASED AND CLOSED ON HIS HEAD CAUSING BUMP ON BACK OF HEAD AND CUTS AND MODERATE SWELLING ON FACE.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.