5 recalls and 586 owner complaints on record for this model year.
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The propellant in the inflator of the driver airbag may deteriorate over time. If the airbags deploy, it could result in fragments of the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.
I WAS DRIVING ABOUT 35 MPH ON A CITY STREET WHEN THE PERSON IN FRONT OF ME SLAMMED ON THEIR BRAKES THE FIRST TIME I HIT THE BRAKE AND THE CAR STOPPED THE NEXT TIME I HIT THE BRAKE IT WAS HARD AND DIDN'T STOP THE CAR CAUSING ME TO CRASH INTO THE VEHICLE IN FRONT OF ME, THE AIR BAG DID NOT DEPLOY AND I THINK IT SHOULD HAVE, CAUSING MY HEAD TO SLAM INTO THE STEERING WHEEL CAUSING ME TO BITE MY TONGUE IN HALF. I HAVE CONTACT CHEVROLET AND GM MULTIPLE TIMES AND THEY WON'T DO ANYTHING THEY LITERALLY HAVE NOT CARED ONE BIT. I BELIEVE THEIR IS A PROBLEM WITH THE BRAKING SYSTEM OR THE VACUUM SYSTEM IN THE BRAKES AND I AM NOT THE FIRST PERSON THAT THIS HAS HAPPENED TO IN A CRUZE, I LOOKED IT UP AFTER IT HAPPENED AND I FOUND A FEW OTHER STORIES OF THE SAME THING HAPPENING.
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 10 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE AND CAUSED SIGNIFICANT DAMAGE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED NECK, BACK, AND HEAD INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000.
VEHICLE ACCIDENT WITH ANOTHER VEHICLE - AIRBAG DID NOT DEPLOY IN ACCIDENT. DRIVER HIT HEAD ON STEERING WHEEL. (ALL AIRBAGS DEPLOYED ON OTHER VEHICLE (AUDI S4.)) TOLD BY INSURANCE ADJUSTOR HE TYPICALLY DOES NOT SEE AIRBAG DEPLOYMENT ON CHEVY CRUIZE AS THE SENSORS ARE HIGH ON THE INTERNAL FRAME.
TL* THE CONTACT OWNED A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL CAUSING SIGNIFICANT DAMAGE TO THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. DURING THE CRASH, THE DRIVER SUSTAINED A RIGHT HIP INJURY, THE FRONT PASSENGER SUSTAINED A RIGHT ARM, RIGHT HIP, AND RIGHT KNEE INJURY. THE REAR PASSENGER SEAT OCCUPANT SUSTAINED A MINOR HEAD INJURY. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 37,000.
TL* THE CONTACT OWNED A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE CAUSING THE FRONT END TO CRASH INTO THE REAR OF A THIRD VEHICLE. NEXT, A FOURTH VEHICLE MADE CONTACT WITH THE CONTACT'S VEHICLE CAUSING THE FRONT END TO CRASH INTO THE VEHICLE A SECOND TIME. DURING THE INCIDENT, THE SEAT BELTS MALFUNCTIONED AND DID NOT SECURE THE OCCUPANTS. THE AIR BAGS FAILED TO DEPLOY ALTHOUGH THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END AND WAS DESTROYED. DURING THE INCIDENT, THE CHECK AIR BAG WARNING SENSOR ILLUMINATED AND A STRANGE ODOR WAS PRESENT INSIDE THE VEHICLE. THE DRIVER SUSTAINED A CONCUSSION, HEAD, NECK, AND UPPER TORSO INJURIES. THE PASSENGER SUFFERED A CONCUSSION, HEAD, NECK, AND BACK INJURIES. MEDICAL ATTENTION WAS REQUIRED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZ. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN A SECOND VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, BACK, NECK, LEFT GROIN AND LEFT SHOULDER. ADDITIONALLY, THE CONTACT SUSTAINED BLURRED VISION AND NUMBNESS IN THE LEFT ARM. THE PASSENGER SUFFERED INJURIES TO THE HEAD, BACK, NECK, RIGHT SHOULDER, NUMBNESS TO THE RIGHT ARM AND BLURRED VISION. BOTH THE CONTACT AND THE PASSENGER WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS DIAGNOSED AT THE DEALER BUT NO INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 6000.
TL* THE CONTACT CALLED ON BEHALF OF HER SON WHO OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED WHILE HER GRANDDAUGHTER WAS PARKING THE VEHICLE, WHEN SHE SAW SMOKE COMING FROM THE HOOD. THE CONTACT STATED THE DRIVER WAS NOT AWARE IF ANY WARNING LIGHTS WERE ILLUMINATED. THE DRIVER EXITED THE VEHICLE AND WHEN OPENED THE HOOD, SHE SAW FIRE AND SUSTAINED BURNS ON HER RIGHT HAND. THE CONTACT STATED THE DRIVERS STEPFATHER WAS ABLE TO EXTINGUISHED THE FIRE WITH WATER HOSE. THE FIRE DEPARTMENT WAS CONTACTED BUT WAS NOT AWARE OF THEY FILED A FIRE REPORT. A POLICE REPORT WAS NOT FILED. THE DRIVER DID NOT SEEK MEDICAL ATTENTION FOR HER INJURIES. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO HER RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *BF*JB
The contact was riding in a 2013 Chevrolet Cruze. The contact stated that while the driver was driving at an unknown speed, the driver crashed into another vehicle from the driver's side to the other vehicle's rear passenger side due to unable to focus. The contact mentioned the front passenger and the front side passenger air bags were the only air bags that deployed. The contact stated that she was the only one who sustained right wrist, thumb, and burnt arm injuries that needed medical attention. A police report was filed. The vehicle was towed. The contact was aware that the vehicle was damaged. The dealer was not contacted. The manufacturer was not notified of the failure. The contact was informed the air bags were Takata air bags and the injuries were caused by the air bags. The approximate failure mileage was unknown.
THE STABLIC TRACT, THE ENGINE, THE ENGINE SLOWS DOWN, THE POWER STEERING, THE ENGINE MODULE HAS BLOWED I HAVE HAD PROBLEMS WITH THE CAR DAY 1, I BOUGHT FROM JDA AUTOMOTIVE ON GARNERS FERRY ROAD. I HAVE BEEN TAKING CAR TO CHEVROLET IN COLUMBIA,SC HARBISON . THEY REPAIRED RECALLS BUT SOON AS REPAIR THEY SEND A SIGNAL TO CAR TO TEAR UP .THE CAR COME TO COMPLETE STOP CAUSING ME TO NEED NECK BRACE IT ALSO IS TEARING UP THE THREAD ON TIRES. AND PEOPLE ARE BLOWING HORN AND ALSO HITTING ME IN BACK EVERYWHERE I GO I HAVE TO USE EMERGENCY BLINKING LIGHTS.
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE THE CONTACT WAS MAKING A LEFT TURN, A SECOND VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF HER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE DRIVER SUSTAINED AN INJURED RIGHT SHOULDER, WRIST, AND BACK THAT REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
2013 CHEVY CRUZE COLLIDED WITH ANOTHER VEHICLE GOING 30-40MPH HEAD ON. NO AIR BAGS WERE DEPLOYED . AIR BAG SERVICE LIGHT IS NOW ON.
I WAS STOPPED IN HIGHWAY TRAFFIC AND REAR-ENDED (I'VE ATTACHED THE CRASH REPORT FROM THE IN STATE POLICE). MY SEAT BELT DID NOT ENGAGE AND MY AIRBAG DID NOT DEPLOY CAUSING ME TO HIT MY HEAD ON THE STEERING WHEEL RESULTING IN ABRASIONS AND TWO BLACK EYES. THIS SEEMS TO BE EITHER A SERIOUS DESIGN PROBLEM OR A MANUFACTURER DEFECT. REGARDLESS, THE SENSORS THAT CAUSE THE SEAT BELT TO LOCK SHOULD NOT BE IN THE FRONT OF THE CAR AS THEY THEN PROVIDE NO PROTECTION FROM A REAR END COLLISION.
TL* THE CONTACT OWNED A 2013 CHEVROLET CRUZE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND. THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND DID NOT MOVE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED. THE DRIVER SUSTAINED. BRUISES TO THE FACE, NECK, AND LEG. ADDITIONALLY THE DRIVER'S LEFT HAND WAS OVEREXTENDED. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,042.
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH IN INCLEMENT WEATHER, ANOTHER VEHICLE ATTEMPTED TO SWITCH INTO THE CONTACT'S LANE. AS A RESULT, THE CONTACT HYDROPLANED AND SPUN MULTIPLE TIMES CRASHING INTO SEVERAL TREES BUT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK AND SHOULDER INJURIES AS WELL AS BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 65-70 MPH, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE HAD TO BE TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.