2024 Jeep Grand Wagoneer
Autres modèles Jeep
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Incident: Frontal collision with a boulder at 30 MPH. 1. Component/System failure & Inspection Availability The primary failure was the Supplemental Restraint System (SRS); the driver’s frontal airbag failed to deploy during a high-energy frontal impact. Additionally, Advanced Driver Assistance Systems (ADAS)—specifically Forward Collision Warning (FCW) and Lane Departure Warning (LDW)—failed to provide alerts or initiate emergency braking prior to impact. 2. Safety Risk The failure created a life-threatening risk. Striking a boulder at 30 MPH caused substantial structural damage, requiring total replacement of the front-right and rear-right suspension assemblies. Despite the severity of the impact, the airbag remained dormant. The lack of FCW/LDW intervention meant zero mitigation was provided to prevent the roadway departure or collision, rendering primary safety features non-functional. 3. Confirmation of Problem The fact that the airbags did not deploy was confirmed by independent inspection following the collision. Assessment of the vehicle damage shows that impact forces were clearly sufficient to trigger the SRS, yet the system failed to activate. While ADAS failure is a dynamic event, the total absence of system logs or alerts during the crash sequence confirms the electronic malfunction. 4. Inspections Performed The vehicle was inspected by an insurance adjuster and collision repair professionals. These inspections documented that the impact was severe enough to cause significant mechanical failure, yet no airbag deployment occurred. The manufacturer (Stellantis/Jeep) has not yet performed a formal data download (EDR) or physical inspection. 5. Warning Lamps & Prior Symptoms No warning lamps, SRS/Airbag indicator lights, or "Service" messages appeared prior to the failure. The diagnostic interface indicated all systems were "Normal," pointing to a catastrophic "silent failure" of the sensors or the Steering Column Control Module.
When sitting at the light my vehicle completely shut off. When I was able to restart the vehicle the power steering light came on. After driving for a few moments, the vehicle did the same thing and steering concerns continued. The vehicle was on two major roads with other vehicles around. This put myself, my son, and other drivers on the road in danger of being involved in an accident. The vehicle was taken to the dealership under the Florida Lemon Law. The aux and main battery were replaced. The representative from Stellantis denied our Lemon Law request of repurchase or replacement of this vehicle. By Jun 2026, under one year of ownership, the vehicle had already spent over 38 days at the dealership for service related issues: airbag issue, steering related failure issue, steering rack replacement, battery replacement, and now on July 9,2026 the vehicle attempted to shift into Park, the electronic parking brake engaged, and the vehicle became immobile while we were actively driving. This produced another safety concern for our family and other drivers on the road. The vehicle is currently with the dealership attempting to diagnosis this defect.
The contact owns a 2024 Jeep Wagoneer. The contact stated that after driving over a train track, several messages were displayed on the instrument panel. The steering and brakes warning lights were illuminated. While driving at undisclosed speeds, the warning lights illuminated, and the vehicle shut off unexpectedly. The vehicle was restarted and driven to the residence; however, the failure reoccurred. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet notified of the failure. The failure mileage was approximately 40,000.
On June 18, 2026, I was driving my 2024 Grand Wagoneer on a busy city road. As I approached a busy intersection, I stopped at the red light. When I attempted to move forward when the light turned green, it moved a few feet (putting us in the middle of the intersection), the vehicle seized and became immobile. Almost every light on the dashboard lit up. Several messages flashed back and forth on the screen including "Service transmission" and then "service electronic stability control". I immediately tried to use the SOS function, and when they answered, they were unable to hear me. A person in a truck behind me told me to put my vehicle in Neutral so that the vehicle could move out of the road as it was blocking traffic. When I tried to turn the gear dial, it turned, but the P light stayed on and the vehicle would not go into Neutral. I checked the parking brake and it was not on, nor would it engage. The vehicle being stalled, with zero ability to move put my children and I in danger as there was not a safe place to even exit the vehicle as traffic was completely surrounding us. I tried to turn off the vehicle, but the vehicle stayed in the "run" function even after being pressed. Emergency services was my only next choice. One more push of the off button and the vehicle finally turned off. I waited for 2 minutes and tried to turn the vehicle on again. It did turn on, showing the check engine light. I then was able to put the car into gear, and it moved. I moved the vehicle out of traffic to the next available parking lot. I immediately contacted the dealership and told them I would be having the vehicle towed there for inspection and I do not feel comfortable driving this vehicle again. Unfortunately, this is the 3rd time my car has put me in a dangerous situation in the middle of an intersection, the other 2 being false crash alerts (turning left in turning lane and car thought I was going into oncoming traffic).
The following are issues; -Adas disables mid drive (no warning lights) at highway speeds -steering angle sensors shows not calibrated in live data feed of bscm -air ride stuck in aero mode -select terrain drive modes not functioning as intended -loses all power engine dies at stoplight and eps warning light on -
The second-row passenger side seat release button is non-functional. Third-row passengers cannot exit without this button — it is inoperable, and they cannot reach the manual lever due to insufficient space. Third-row passengers are physically trapped and cannot self-evacuate without outside assistance. In an emergency — collision, fire, or submersion — third-row passengers would have no ability to escape. This defect was first reported December 2, 2024, documented as unable to duplicate, and the vehicle returned without repair. Reported again January 14, 2026. Vehicle has been continuously at an authorized Jeep dealership since January 20, 2026 — 133+ consecutive days unresolved — due to repeated manufacturer parts delays with no confirmed resolution date. Additionally, a recurring key fob and door lock malfunction was reported across four separate visits spanning October 2024 through August 2025. Two open federal safety recalls — 77C (door trim detachment) and 88C (quarter window trim detachment) — show as incomplete in NHTSA's database despite being documented as completed by the dealership on January 20, 2026. Door trim was previously repaired October 29, 2024, suggesting a recurring defect. Defect confirmed by authorized dealership on multiple repair orders. Manufacturer retention team has open escalation case with no resolution. Component available for inspection — vehicle remains at dealership.
Both battery continue to drain. The dealer has replace the batteries five times. My car has been at the dealer repeatedly. Most recent incident the vehicle has been with the dealer since April 10, 2026. As of today June 1, 2026 it still remains at the dealer. They have not been able to tell the cause of the drain. It also my understanding there us another grand wagoneer at the dealer with the same issue.
Car engine completely shuts down at highway speeds sudden loss of throttle/power at highway speed * RPM surging or erratic behavior * dashboard/light flickering * vehicle entering limp mode or shutting down * no-start condition afterward * then the vehicle “magically” works again later * dealership unable to reproduce it * sometimes no stored codes
This issue has happened three times. I am on the highway going 70mph, the RPMs fluctuate, the headlights go out and then I lose propulsion/unable to maintain or increase speed. This is a safety concern as it has happened 3 times on the highway with no warning and limited time to pull over to safety. The dealership is unable to replicate the problem or diagnose an issue.
Rear sunroof glass imploded spontaneously and shattered while driving
Transmission and fuel injector malfunction: Vehicle shutters upon acceleration. Particularly noticeable driving up hill or when maintaining speeds. Vehicle is available for inspection upon request. Jeep acknowledges the issue, noted a malfunction with PICO data and a fuel injector repair was done under warranty. Stellantis deems the shuttering "acceptable." Safety is at risk as there is a hesitation and inconsistency in the transmission while driving. Yes the problem has been reproduced by 2 dealers, a Stellantis Starcase was opened and Stellantis has a SOL published for service centers but is refusing to release the fine print of the SOL to the consumer. The vehicle has not been inspected by the manufacturer despite 3 open cases requesting that a Stellantis Master Technician review the issue. Yes there were several warning lights including "Service Transmission" and "Check Engine" that began appearing at 6000 miles. The issue persists today at 14k miles.
Vehicle was driven for 5 minutes before alerting that it was overheating. While attempting to pull into a safe location off of a main road, the vehicle would not allow me to accelerate. This left our family stranded in the turn lane. I was unable to restart the engine or shift into drive.
The contact owns a 2024 Jeep Grand Wagoneer. The contact stated that while driving approximately 35 MPH, the vehicle unintendedly shut off. The vehicle failed to immediately restart. After restarting the vehicle, the vehicle operated normally for a short while before erroneously shutting off a second time. The contact stated that during the failure, another vehicle almost crashed into the rear of the vehicle, and the vehicle failed to immediately restart. Additionally, while operating the vehicle, the instrument cluster malfunctioned and started pixelating, making the screen unreadable. During the failure, the contact was unable to view the safety information, and the lane departure feature was inoperable. The vehicle was later towed to the local dealer. The cause of the failures was not yet determined. The manufacturer was notified of the failure. The failure mileage was 35,000. The VIN was not available.
The thermostat failed causing the vehicle to go into a reduced power mode while climbing a hill with a trailer. The dealer has a technical service bulletin for this issue but the overheating can call engine damage or an accident when the vehicle has reduced power. There were no warnings on the cluster until the car was already in a protection mode and power had been reduced. The cluster coolant temperature gauge is slow to respond and not accurate.
NHTSA ODI COMPLAINT UPDATE — #XXX 2024 Jeep Grand Wagoneer L | VIN: [XXX] Date of Update: April 15, 2026 Current Odometer: 94,896 miles This is a formal update to my previously filed NHTSA complaint (ODI #XXX) to document new evidence, continued defect progression, dealer misconduct, and retaliatory conduct by an authorized Stellantis dealer following my complaint filing. DEFECT ORIGIN — 325 MILES FROM PURCHASE Stelantis’s own connected vehicle service history app confirms the electrical system defect was present from near-delivery. The complete documented service history for electrical system inspections is as follows: • February 19, 2025 — 325 miles — West Herr CDJR Orchard Park, NY — Electrical system inspection • February 24, 2025 — 326 miles — West Herr CDJR Orchard Park, NY — Electrical system inspection • March 11, 2025 — 357 miles — West Herr CDJR Orchard Park, NY — Inspect electrical system, vehicle inspections • March 21, 2025 — 779 miles — West Herr CDJR Lockport, NY — Vehicle inspection, electrical system • April 1, 2025 — 3,297 miles — West Herr CDJR Lockport, NY — Electrical system, vehicle inspection • July 16, 2025 — 32,830 miles — Dave Warren CDJR Jamestown, NY — Electrical system • July 23, 2025 — 33,406 miles — Dave Warren CDJR Jamestown, NY — Electrical system x2 • October 14, 2025 — 55,702 miles — Dave Warren CDJR — Diagnostic system test This vehicle required electrical system inspection at 325 miles — within weeks of purchase. The root cause water intrusion defect has never been identified, sealed, or permanently repaired across more than a dozen dealer visits spanning 18 months. DEFECT PROGRESSION — SUMMARY • Water intrusion on left side of vehicle destroyed: LED driver module #68590086AD, wiring harness connector (NEVER REPLACED), original battery, Uconnect/TBM module, BCM • Vehicle died mid-route with medical passengers on board — March 23, 2026 • New headlight assembly installed April 3, 2026 — moisture visible INSIDE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Déposées par des propriétaires de cette année modèle et non vérifiées par la NHTSA : le témoignage d'une personne, pas un fait établi.
Due to improper placement of the upper B-pillar trim, deployment of the side airbag curtain (SABIC) may be compromised. As a result, the airbag provides inadequate protection, increasing the risk of injury in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A safety belt buckle in the third row may not be accessible or may be damaged, which may prevent a passenger from using their seatbelt, increasing the risk of injury in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
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Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer, 2022-2026 Jeep Grand Wagoneer, 2023-2025 Jeep Wagoneer L, and 2023-2026 Jeep Grand Wagoneer L vehicles. The pivot bolts for the roof rack crossbars may not have been tightened properly, allowing them to detach.
Solution : Dealers will replace the roof rack crossbar pivot bolts, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed October 8, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 81D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 17, 2026.
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, 2026 Jeep Cherokee, and Jeep Grand Wagoneer L PHEV vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Solution : Dealers will update the radio frequency hub software, free of charge. Owner notification letters are expected to be mailed beginning September 29, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The quarter trim on the driver and passenger windows may not have been properly secured, which can allow it to detach.
Solution : Dealers will inspect and replace the quarter window glass assembly, as necessary, free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 88C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2025.
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The trim on the driver and passenger doors may not have been installed properly, which can allow it to detach.
Solution : Dealers will inspect and replace the door trim, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 77C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Solution : Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Solution : Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Solution : Dealers will inspect and replace the third-row seat belt buckle, as necessary, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is A7A.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Solution : Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
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