2017 Ford F-150
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To the Office of Defects Investigation:I am writing to formally report a critical data reporting error on NHTSA.gov involving a 2017 Ford F-150 (VIN: [XXX]).This vehicle is covered under NHTSA Campaign 26V370000 (Ford Recall 26S28) for the transmission downshift defect. I hold the physical manufacturer recall notification letter sent by Ford Motor Company confirming my truck's inclusion.The vehicle experienced the exact unexpected downshifting failure described in the campaign, resulting in a collision in [XXX]. However, when searching my VIN on both the Ford portal and the official NHTSA.gov VIN lookup tool, the database now erroneously reflects "0 Open Recalls."I request that the Office of Defects Investigation audit Ford's compliance reporting for this specific VIN. The manufacturer's database is generating false completion data, masking an active safety risk, and misrepresenting historical defect data to the public. I am having a hard time uploading my documents I will send via email. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension). The contact stated that while driving approximately 45 MPH around a bend, the rear wheels spun out, causing the contact to lose control of the vehicle. The front end and rear then struck the center median, and the vehicle stopped in the middle of the highway. The contact had not sustained any injuries. A Police report was not filed. The contact stated that there were unknown fluids leaking from the vehicle, possibly due to the crash. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
My transmission has been slipping. To the point where it has made me stop, especially on hills and in cold. 10 Spd auto. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After a big freeze my fuel level gauge stopped working. I have replaced every sensor and fuse possible, along with multiple new fuel pumps. It has been taken to a certified Ford Dealership and they can’t find the problem. There is a Ford recall that already explains the problem exactly. It is Ford 26C26. I am not able to get my vehicle inspected and without knowing exactly what my fuel level is it could leave me stranded.
The contact owns a 2017 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. The contact stated that while driving at an undisclosed speed, the transmission started slipping. The dealer was made aware of the failure and informed the contact that a diagnostic test was needed to determine the cause of the failure. The failure mileage was approximately 93,000.
The contact owns a 2017 Ford F-150. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clock spring needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 23V847000 (Steering, Air Bags); however, the contact was informed that the VIN was not included in the recall. The manufacturer was notified of the failure by phone, but no assistance was provided. The contact was referred to the NHTSA Hotline and to the DMV for assistance.
The torque converter has malfunctioned and the vehicle is currently at the dealership for repairs. The truck experiences significant vibration and shuddering at speeds above 45 mph. There is an existing recall for this exact issue; however, our VIN is not included in the affected vehicle population. With only 60,000 to 70,000 miles on the truck and less than 10 years of service, a major component such as the torque converter should not require replacement, especially on a vehicle that has been properly maintained throughout its life.
My vehicle's transmission changed gears suddenly and unexpectedly causing a slight difficulty to control. Following the sudden gear change, some lights on the dashboard began flickering erratically. I have video of the dashboard after the gear change. For this incident, I was driving about 25 MPH. I experienced similar behavior before and at highway speeds. Since then, the vehicle was serviced by Ford for a Safety Recall Notice 26S28/NHTSA Recall 26V237. The service performed under the recall did not fix the problem. The local Ford dealer told me they would charge me to have the problem investigated, so I have not brought the vehicle in to them.
The contact owns a 2017 Ford F-150. The contact stated that while driving 60 MPH, the contact attempted to stop the vehicle, but the vehicle failed to stop as needed and the braking distance became extended. Additionally, the brake pedal was firm while depressed. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and was made aware of the failure.
My 2017 Ford F-150 V8 with the 6-speed automatic transmission has been experiencing a serious and recurring transmission malfunction. The truck has consistently, almost on a daily basis, gone into limp mode and become stuck in 5th gear. It also frequently fails to downshift to 1st gear when coming to a stop. Instead, it remains in 3rd gear, requiring the truck to pull away from a complete stop in 3rd gear. The dealership did perform the software update on 08/20/2026 ,yet the issues remain the same. The vehicle has set diagnostic trouble code P0722 for the transmission output speed sensor. I have been informed that the output speed sensor is molded into the transmission lead frame and cannot be replaced separately, requiring replacement of the lead frame. Today, the transmission malfunction created an immediate and potentially life-threatening safety situation. As I pulled out of my driveway, the truck remained in 1st gear and would not properly progress through the gears. It then abruptly jumped into 2nd gear and caused the vehicle to stall/lose forward progress while I was entering the roadway. Oncoming traffic was nearly upon me and I was almost struck. The vehicle eventually engaged the proper gear and continued moving, but by that time I was in a dangerous, life-threatening situation. This is not an isolated incident or an occasional inconvenience. The transmission has been repeatedly malfunctioning, including going into limp mode in 5th gear and failing to downshift appropriately when stopping. The vehicle's inability to properly select and engage the appropriate gear creates a serious risk when pulling into traffic, stopping, accelerating, or attempting to avoid another vehicle. Ford has a customer satisfaction program related to the transmission lead frame/output speed sensor issue. However, I was told that my vehicle is not covered because P0722 is not one of the diagnostic codes included for coverage.
In 2025 my 2017 Ford F-150 started randomly downshifting. We took the car to the ford dealer who could not assess what the problem was exactly (Rowe Ford in Westbrook, Maine). They suggested a new transmission to be safe and clearly indicated that this was not a safe truck to drive at the time. We took the truck to another ford dealer to try to get an actual determination of what was wrong (Casco Bay Ford, Maine). They also advised that no codes were being given but that the truck was clearly downshifting and not safe. With no real alternatives or clear problem, we paid 8,000 for a new transmission. Then, months later we get the recall notice: (Campaign 26S28 / NHTSA Recall 26V237) - Ford F-150's were downshifting... We had Ford do the software update as this is now a new transmission, but when we asked about the Recall and if there was anything we could do about the 8,000 we just paid lower and upper management (we talked to both) advised that because they could not definitively put a label to the problem before we fixed the transmission that they could not attribute the downshifting to the same problem and so will not help or otherwise reimburse us for the cost of having to fix the problem that was recalled later. No remedy was offered by Ford.
The vehicle has a ten speed transmission. It started with the transmission making minor down shifts from 3 to 1 and then 7 to 1. Without any engine warning light. It has subsequently started a severe shift from 3 to 1 and 7 to 1 and the engine light has now come on. This creates a dangerous situation when it down shifts from 7-1 when your speed is 45 mph of above. I contacted a dealership regarding a repair but was told there is no recall and it would cost 215 to diagnose and from 4,500 - 8,000 for the repair. It is a known issue to the Ford dealers but without a recall they are gouging the consumers who is at risk of accident.
The contact owns a 2017 Ford F-150. The contact stated that while driving 15 MPH, the brake pedal was depressed; however, the brakes became inoperable. The brake pedal was depressed and went to the floorboard, and the vehicle was driven in LIMP Mode back to the residence. The dealer was contacted by phone and associated the failure with NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and was made aware of the failure. The failure mileage was approximately 146,118.
The 4-5-6 drum ring in my transmission went out on my truck that has 70, 318 miles on it. Vehicle was missing shift points and would not always shift properly causing power to not be available when expected - especially dangerous when trying to merge onto a highway. Vehicle was inspected by a Ford dealership and by ABC transmissions of Tacoma WA. I paid ABC Transmissions $9,693.98 to fix the problem. The transmissions would clunk badly and was very obviously missing shift points. They first appeared 30k miles ago but Ford lied to me saying it was a "software problem".
I am filing this complaint because a Ford-authorized dealership, West Hills Ford in Bremerton, Washington, returned my vehicle to me in an unsafe condition after performing a repair under federal safety recall 25S37 (NHTSA Campaign 25V-236, brake master cylinder), and because an independent inspection has since documented physical evidence of a real defect connected to that repair. Please see attached documents outlining this entire incident as well as supporting documentation.
Déposées par des propriétaires de cette année modèle et non vérifiées par la NHTSA : le témoignage d'une personne, pas un fait établi.
The rear axle wiring can touch the rear axle housing and rub against it over time, damaging the electric parking brake cables. This can cause the parking brake to be applied unintentionally while driving, which can result in loss of vehicle control, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
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Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles previously repaired incorrectly under recall number 17V053. The instrument cluster may lose power after initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Solution : Dealers will update the Instrument Panel Cluster Assembly (IPC) software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C26. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150 vehicles. A loss of signal between the transmission range sensor and the powertrain control module can cause the transmission to unexpectedly downshift into second gear.
Solution : Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 24, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S28. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 15, 2026.
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Solution : Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S37. This recall is an expansion of NHTSA recall number 22V-150.
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Solution : Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. An interim owner notification letter notifying customers of the safety defect were mailed on April 29, 2022. Owner notification letters were mailed April 29, 2022. This recall is an expansion of NHTSA recall number 20V-332. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S11.
Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.
Solution : DRiV will notify owners, and dealers will inspect, and if necessary replace the ball joint, free of charge. Owner letters were mailed May 5, 2021. Owners may contact Tenneco Automotive customer service at 1-877-489-6659.
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Solution : Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Solution : Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Solution : Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford F-150 Regular Cab and SuperCrew Cab vehicles. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Solution : Ford will notify owners, and dealers will remove the B-pillar insulation material and wiring harness tape, and install heat resistant tape, free of charge. The recall began September 28, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S27.
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Solution : Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.
Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles equipped with ten-speed transmissions. The pin that attaches the transmission shift linkage to the transmission may come out, preventing the transmission from responding to movement of the shift lever.
Solution : Ford will notify owners, and dealers will replace the roll pin with an updated part, free of charge. The recall is expected to begin December 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S36.
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.
Solution : Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S33.
Ford Motor Company (Ford) is recalling certain 2017 Ford F-150, F-250, F-350, F-450, and F-550 trucks with manually-adjusted front passenger seats. The seat belt anchor may not be adequately welded to the seat cushion frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages," and 207, "Seating Systems."
Solution : Ford will notify owners, and dealers will replace the front passenger manual seat track, free of charge. The recall is expected to begin November 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C17.
Ford Motor Company (Ford) is recalling certain 2017 F-150 and Mustang vehicles. The air bag inflator within the passenger frontal air bag module may rupture in the event of a crash.
Solution : Ford will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began October 11, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S26.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250 and F-350 trucks equipped with a crew cab. The left rear inflatable seat belt buckle assembly may be inadequately attached to its mounting bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Solution : Ford will notify owners, and dealers will inspect the seat belt assembly, replacing the attaching rivet as necessary, free of charge. Interim notices informing owners of the safety risk were mailed October 18, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17C12.
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Solution : Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Solution : Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.
Ford Motor Company (Ford) is recalling certain 2017 F-150 trucks equipped with an eight-inch productivity screen. In these vehicles, the instrument cluster may lose power after the initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicles Safety Standard (FMVSS) number 102, "Transmission shift position sequence, starter interlock, and transmission braking effect."
Solution : Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began February 20, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C01.
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