2023 Kia K5
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Decodificar un VIN4 llamadas a revisión y 106 quejas de propietarios registrados para este año del modelo.
Casi todo esto describe el año del modelo, no el coche concreto. Nada de aquí dice nada sobre el kilometraje, los accidentes o la titularidad de este vehículo: ningún identificador los codifica.
I was in a car accident on 6/30/23. I was side swiped and the front airbag deployed and exploded in my face, knocking me unconscious and leaving me with chemical burns. I had a grade 2 concussion so it's hard to remember a lot. I was taken to the hospital. And drivers and passengers from 3 other vehicles were also taken to area hospitals.
In June 2025, while driving my 2023 Kia K5 (VIN: [XXX] ) at highway speeds on [XXX], the fuel tank suddenly imploded. A loud bang caused the rear seats to lift, startling me and my passengers. The car lost power, and braking too hard risked leaving us stranded in fast-moving traffic. I narrowly avoided a crash while trying to maneuver us to safety. This vehicle was previously recalled by Kia in April 2024 for a fuel tank defect affecting ~236,000 vehicles. I took it to Gunther Kia in Davie, FL for inspection, and they claimed it was fixed. In March 2025, I returned to Hollywood Kia because of popping sounds and a check engine light. They diagnosed and “repaired” a purge control valve but failed to address the underlying defect. Despite these repairs, the catastrophic failure still occurred. The vehicle is now completely inoperable and irreparable. Kia later offered to buy back the vehicle but failed to respond to over 200 calls and dozens of emails from me, allowing their offer to expire without explanation. This left me paying for a vehicle I can no longer use. This defect poses a serious danger not only to me and my passengers but also to thousands of other K5 owners nationwide. I urge NHTSA to investigate Kia’s recall handling and ensure affected vehicles are properly repaired to prevent injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am submitting this complaint regarding a serious safety defect involving my Kia K5 and the subsequent handling of this matter by Kia America. My vehicle was subject to a voluntary recall and was inspected by an authorized Kia dealership. During inspection, I was informed the vehicle has a defective fuel tank system that allowed air intrusion, resulting in abnormal pressure and structural impact to the vehicle. I was further advised by dealership personnel this condition created a risk the vehicle could catch fire or explode while being operated. As a result, the dealership retained possession of my vehicle and deemed it unsafe to drive. I have been without use of my vehicle and Kia has provided a rental car. For approximately eighteen (18) months prior to this discovery, I unknowingly operated this vehicle under these conditions. During that time, my minor child was a regular passenger in the rear seating area of the vehicle. My child has experienced ongoing neurological symptoms, including persistent headaches over a period of several months, which have required medical evaluation. While no definitive cause has yet been determined, the possibility of prolonged exposure to fuel vapors within the vehicle is a serious concern. In addition to the safety risk, I have incurred substantial financial losses, including: Monthly payments totaling approximately $10,170 Down payment $1,000 Maintenence $1,800 Insurance costs totaling approximately $7,500 Despite the severity of the defect and the fact the vehicle cannot be repaired or returned to me, Kia America has only offered resolution options that: Do not fully reimburse my financial losses In some cases require me to pay out-of-pocket to resolve the issue Do not account for the significant safety risks involved Furthermore, Kia America has imposed a deadline for acceptance of these inadequate offers and has stated that if I do not accept, they will: Discontinue providing a rental vehicle Return the unsafe vehicle to me
The contact owns a 2023 Kia K5. The contact stated that while driving at an undisclosed speed, there was a fuel odor inside the vehicle. Occasionally, the low fuel warning light was illuminated. While attempting to refuel the vehicle, gasoline was not entering the fuel tank as intended. The fuel odor inside the vehicle grew stronger. The failure was persistent. The vehicle was taken to the dealer, where the contact was informed that the failure was severe. The contact was informed that, due to the severity of the failure, the vehicle could not be released to the contact. The contact was informed that the fuel tank had expanded severely and that the expanded fuel tank had shifted the frame of the vehicle. The contact was provided with a loaner vehicle. The contact stated that the contact's [XXX] son had been complaining about headaches for several months. In addition, the contact stated that the contact's son's normal seating space was the rear seat. The contact's son was receiving continued treatment from a neurologist for the unexplained, consistent headaches. In addition, the contact was being treated by primary care for unexplained headaches and other illnesses. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the request for a buy-back was required. The contact was informed that the vehicle would not be released due to the safety hazard. The failure mileage was approximately 70,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Kia K5. The contact stated that while driving at approximately 5 MPH and approaching a stop sign exiting a parking lot, as the contact depressed the brake pedal to stop for a commercial truck stopped at the exit, the "collision warning" illuminated. The contact stated that the brake pedal went soft and depressed to the floorboard. The contact stated that he crashed into the rear of the truck. The contact stated that there was a slight dent in the metal frame of the truck. The contact stated that his vehicle's front grill and both headlight housings were crushed. The contact stated that the hood was crumpled back towards the windshield, and the radiator was punctured and crushed. The contact stated that the police were called and filed a report. The vehicle was towed to an impound lot. The contact had called his insurance provider. The contact stated that he was later driven to the ER by a friend due to neck pain and headaches. The contact stated that he was diagnosed with neck strain and no other injuries. The vehicle had not yet been diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 27,000.
I was involved in a head on collision, all of my safety warning notified me but my airbags NEVER deployed. This is a serious safety hazard especially with many problems being reported with airbag deployment. The adjuster and collision center both stated at the rate of speed from the accident, the airbags should have definitely deployed. My car was deemed a total loss from the damage even without the deployment.
The contact owns a 2023 Kia K5. The contact stated that while driving at 65 MPH in hot weather, a loud popping sound came from underneath the vehicle. The vehicle lost motive power. The check engine warning light was illuminated. The contact coasted into a ditch and inspected the vehicle, but no exterior damage was found. The vehicle was restarted and driven to a gas station. The check engine warning light was no longer illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The failure persisted and the fuel gauge level dropped while driving. The contact pulled over and placed a bag under the vehicle to check for fuel leaks, but found none. The contact stated that the vehicle failed state vehicle inspection due to an unknown emission code. The vehicle was taken back to the dealer, who performed an oil change and updated the computer system. The failure recurred while driving with three minor children in the rear seats. The fuel tank made a loud explosion, and the rear seats propped up, pushing the children forward while the seat belts restrained them in their seats. The child seated in the rear passenger seat received medical attention for injuries to the back of his legs caused by hot fuel fumes from underneath the seat, as well as black specks stuck on his legs. The contact's husband opened the fuel tank, and loud air pressure was released. The fuel tank was bubbling. The vehicle was towed to Classic Kia of Carrollton (2920 N Interstate 35E, Carrollton, TX 75007), who determined that the fuel tank needed to be replaced and requested that the manufacturer send an engineer to inspect the vehicle. The vehicle was towed to the third dealer, Huffines Kia Corinth (6940 S Interstate 35, Corinth, TX 76210), where an engineer determined the vehicle was non-repairable due to the fuel tank expanding in multiple locations and bending the sub-frame. The contact was informed that the fuel tank was manufactured without a pressure release valve. The vehicle was not repaired. Upon investigation, the contact stated that the 2021-2023 Kia K5s were not manufactured with a pressure release valve. The manufacturer was made aware of the failure and three cases were opened. The manufacturer offered to buy back the vehicle and reimburse for medical and vehicle rental expenses; however, the contact declined the buyback because the offer was less than the original agreement. The failure mileage was 17,857.
I was driving and it was a loud noise. My son flew up with seat belt on hit his head on roof , gas tank blew up / or swelled up and my back seat is sitting about 10-12 inches above then normal. Very scary and worried
I was involved in a traffic accident on May 29 2023. I was hit on the passenger side sustaining $18,000 in damages. My side air bag never went off.
Went through automatic car wash, in neutral. The gear shifted and the car sped up, bumping the back of another car in front. No warning sound, and no auto break.
The contact owns a 2023 Kia K5. The contact received a recall notification for NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The vehicle was taken to a dealer, where the contact was informed that the recall repair was completed and the contact was provided a receipt. However, the contact later received several email recall notifications and verified that the VIN remained included in the recall three months after the repair. The dealer was contacted several times and eventually informed the contact that the recall repair had not been completed. The manufacturer was not yet notified of the issue. The contact had not experienced a failure.
The contact’s son owns a 2023 Kia K5. The contact stated the vehicle was previously included in NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline), and the vehicle was repaired. A day or two after the recall repair was completed, the check engine warning light illuminated. The vehicle was returned to the dealer to be diagnosed, and the contact was informed that the fuel tank could expand and explode. The contact was informed that the fuel tank and fuel pump needed to be replaced. The vehicle was repaired. The contact stated that after driving 10 miles after the vehicle was repaired, the check engine warning light illuminated again. The vehicle was taken to Auto Zone, and similar fault codes were retrieved. The vehicle was not repaired after the latest failure. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
The infotainment system in my Kia K5 has failed completely. The screen went black, causing the radio, infotainment features, and backup camera display to stop functioning. At times, the system will attempt to reboot on its own, but it does not return to normal operation and continues to malfunction. I have attempted to reset the system multiple times using the available reset methods, but none have resolved the issue. I took the vehicle to my local Kia dealership, where I was informed that the radio/infotainment unit itself is defective and needs to be replaced. The loss of the backup camera display is particularly concerning because it affects visibility and safety while reversing. I have also found numerous reports of similar infotainment and radio failures involving Kia vehicles, which makes me concerned that this may be a widespread defect rather than an isolated failure. I am requesting that this issue be reviewed and investigated as a potential vehicle defect.
What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel pump, fuel tank and valve check. How was your safety or the safety of others put at risk? SEE PHOTO. on turnpike 95. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by the dealer yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Bev smith KIA sent my info to KIA America when they saw it. SEE PHOTO. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It blew up on me.
The vehicle is grounded at the dealership due to NHTSA Campaign 25V794 (Kia Recall SC356). The vehicle's fuel tank has critically expanded and swollen, causing permanent structural and chassis deformation inside the vehicle. The dealership service department has documented this structural damage, confirmed the vehicle is entirely unsafe to operate due to an immediate fuel system fire hazard, and stated the vehicle is likely unrepairable. The manufacturer is currently holding the hazardous vehicle but is failing to provide immediate alternative transportation, leaving the consumer stranded and creating severe financial hardship. I do not have the financial means to pay rental car fees up front for an extended and undetermined amount of time while waiting for Kia to decide the next step. All of the issues with the vehicle are directly related to the manufacturer defect. My safety was at risk while operating the vehicle due to a severe fire risk.
Presentadas por propietarios de este año del modelo y sin verificar por la NHTSA: el relato de una persona, no un hecho probado.
Kia America, Inc. (Kia) is recalling certain 2021-2024 K5 vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
Solución: Dealers will replace the check valve. The fuel tank will be inspected for damage and replaced as necessary. All repairs will be performed free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC356. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 1, 2025.
Kia America, Inc. (Kia) is recalling certain 2023-2025 K5 vehicles. The left and right rear window trim pieces may loosen and detach.
Solución: Dealers will inspect and replace the C-pillar trim assemblies, as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC346.
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
Solución: Dealers will inspect and reinstall the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC263.
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Solución: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
Publicadas por año del modelo, no por VIN: pueden no afectar a este vehículo o ya estar resueltas. Confírmalo con un concesionario.