3 llamadas a revisión y 27 quejas de propietarios registrados para este año del modelo.
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The car jerks forward when accelerating from a stopped position which throws everyone in the car forward and it could potentially hit something or someone. The car does not stay in position when put in park or even turned off. It rolls back 2 feet and it hit my daughter and knocked her down from the rear and the car door hit my mother because it rolls back too far. Also, it has a major hesitation when trying to accelerate. When trying to pass a vehicle I almost got hit from a car behind me. These problems happen in every 2023 Infiniti QX60. My car is currently in the shop trying to be for the second time but each loaner car has the same problems. One infiniti service manager said the jerking forward is a “global problem” in this model.
My car rolls back and forward, more than normal, after parking and putting the park into park and lifting foot off the break. It rolls back so fast that it knocked my mother forward and it knocked my daughter to the ground. So, when I put the car in park and I release the break is when it rolls back far enough to become a safety concern. The car also lurches forward when applying the gas pedal from a stoped position which is a safety hazard because it could potentially hit another car in front of me. Lastly, the car has a major hesitation from a slower speed into a higher speed which has been an hazard because if a car is coming up fast behind me I can’t pick up speed fast enough to avoid collision. It always happens getting off a ramp and driving onto a state road that has a speed limit of 70mph. The car is currently being serviced for the 3rd time since February but they told me that they can’t fix it because the Infiniti service department doesn’t have “codes” for the 2023 yet and that if it were a 2022 then they could fix it right away.
While driving 40-50mph, my 2023 QX60 malfunctioned sensing the car was in a front end collision forcefully stopping the car. The force was so strong that I thought a large truck hit me from behind. After realizing I was not in an accident, the dashboard was lit up with malfunction warnings. I was 5 miles from my local Infinity dealership when this occurred. I was able to drive straight to the dealership. The dashboard warnings stayed lit with safety warnings. The Infinity dealership had a service technician inspect my vehicle upon arriving. I was informed that my vehicle was unsafe to drive and the car generated safety malfunction codes with the technician. The car needed to have the ADES Control Unit Replaced and the parts needed to repair the vehicle was on back order. I received a loaner vehicle all within 30 -45 minutes after arriving. I was very stressed and in a state of shock that I broke down crying. Had I drove my normal commute to work that day, it would’ve been fatal. The Atchafalaya Basin Bridge in Louisiana is the worst place to encounter.I’m 42, and never had a vehicle accident. Medical treatment was needed after this incident. My car was serviced days before this happened by the Infinity dealership because the shifter malfunctioned while driving. Warning notices displayed on the screen so I pulled over and was unable to get the car back in drive. The vehicle generated a code upon arriving at the dealership. I was told it was not covered under the manufacturer warranty because coffee residue was visible on the shifter. I had my new car less than 60 days and incurred a $900 bill from the Infinity dealership to replace the shifter. I was in a loaner for almost a week. The collision malfunction occurred 5 days after I received my vehicle back from having the shifter replaced. It’s been over a month now and the part is still on back order. Brand new vehicle, 2 incidents that generated safety codes, x3 car payments on a car unsafe to drive.
My 2023 Infiniti QX60 Autograph model caught fire in the engine in my driveway while parked on Thursday, [XXX] at approximately [XXX] EST. Fire department was dispatched and fire marshal completed a report. There were no warnings or indications prior to the fire. My vehicle had been parked in my driveway since approximately 12:40 pm EST the same day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
REAR BRAKE PADS NEED TO BE REPLACED AT 20K MILES.
The car locked with the keys inside. This has happened multiple times. My young children were strapped into their car seats outside in the summer heat when the door locked with the keys inside. We had to have firemen/police come help. Thankfully we were able to locate the second set of keys within 15 minutes and the children were wet from swimming and stayed cool because we were parked in the shade and the sun was setting.
Sunroof Shattered into pieces without any object collision with Dealer refusing to change even though it was under warranty even though it was not due to any external object hitting or nothing. just shattering.
I've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be replaced; for a period of months, I would put my belongings in the passenger seat of my vehicle and by the time I got to the driver side of the vehicle, it would lock on me, or I would put it in the back seat, and by the time I exited the driver's side door, the back left door would lock on me (fortunately it was just a work bag and not a child) because the left door lock shorted; and various components of the trunk have shorted on multiple occasions causing the trunk to open a few inches and then snap shut. I have videos of the foregoing in addition to the attached documentation.
The vehicle will randomly lurch forward quite a few inches after being placed in park - and even after the door has been opened, regardless of whether the car is parked on flat ground or on an incline, and regardless of whether the emergency brake is engaged. I have noticed this predominantly when backing into a parking spot and then having to shift from reverse to park. I reverse into a parking spot in a parking garage daily and have to ensure that no people or cars are walking/driving by before I put my car in park, which is both unsafe and ridiculous. The dealer could not replicate the issue when they looked at the car so nothing was done. Invoice is attached and video evidence can be provided upon request.
Power button works from third row when pushed. Even with weight in the seat the middle row can move freely on the track.
This vehicle has ~43k miles and in the shop 3 times. Once I had computer issues and was replaced, and twice now to replace the fuel pump. First instance, I was at a stop sign and tried to accelerate but the car wouldn't move. It was like it was in neutral but was in drive. I had to shut car down, restart and was able to get to the dealership. Second time, I left work driving ~73 mph on [XXX] in Jacksonville Florida when out of nowhere I could feel the gas not taking. I then got a flashing message across my dashboard several times that said "Engine Stalled" . Imagine the fear in the middle of the highway and essentially having no gas power. Fortunately, since I was leaving at noon, it was not rush hour and fortunately this occurred right before an exit. I was able to remain calm and not panic and get over two lanes in time to pull off to an exit ramp all the while de-accelerating until I landed in the grass off the exit ramp. I cross [XXX] every day for work and cars losing power going 75 mph on [XXX] is terrifying and could easily lead to a wreck and in the most unfortunate incidents on that bridge; cars hit have gone over the side. Again, second time now they are supposedly replacing the fuel pump. How can two be bad? This is so dangerous for someone to be put in this situation. I have seen other posts on the Internet with fuel pump issues on the 2023 QX60 and similar circumstances. Car is in the shop now so don't have the receipt yet for the replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We leased a 2023 Infiniti QX60 in May 2023. After the birth of our third child recently in 2025, we discovered that when two car seats are installed in the second row using seat belts (as required), the seats cannot be flipped forward. This makes the third row completely inaccessible without removing the children and car seats each time, our children in the second row would also have to be forward facing to allow room for our car seat in the rear. Which each child at this point is rear facing and under 50lbs. Our child in the third row cannot enter and exit safely, and we cannot verify if he is buckled in correctly. In the event of an emergency, this poses a serious safety risk. The vehicle’s configuration is not suitable for safe transport of three children using car seats, which is a typical use case for this type of family vehicle.
While driving my qx60 with my wife and 8month baby inside, car stalled twice on feb 15th and March 22nd , felt like it had an empty fuel tank , car stopped in traffic , had to pull baby, my wife and I to shoulder and leave vehicle stopped in traffic with emergency lights on ,call for a tow truck , car would start and die immediately , car only has 21000 miles Check engine light on with codes : P0090 Fuel Pressure Regulator 1 Control Circuit P0087 Fuel Rail/System Pressure Too Low Went to local dealership and service agent mentioned it was fuel pump,that many of these pumps are going bad for these new cars, I also research online forums and this seems to be an issue with the fuel pump on these cars. The replaced my fuel pump today March 31st , but not sure if they use same defective pump , probably since they won’t say I contacted Infiniti consumer affairs and file a case ,mainly asking what is Infiniti doing regarding all these fuel pumps that are failing? , is the same fuel pump getting installed when the original fails ? Why isnt there a recall for this? The lady who called me didn’t know what to say other than recalls don’t depend on us but on the NHTSA , that’s why I’m filing complaint today
The contact owns a 2023 Infiniti QX60. The contact stated that while driving approximately 15 MPH, the message to "Pull Over Safely" was displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was later towed to the local dealer who diagnosed that the starter and electric fuel pump were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
Warning light came on saying that the Lane departure warning and Forward were not working. Another message said "Unavailable High Cabin Temperature". After further investigation 2 of the 3 advanced navigation aids were flashing which means they may not be working correctly. In reality 1; the lane departure warning and functions stopped working. 2; Cruise Control was working. 3; Vehicle to vehicle distance control or AEB (Automatic Emergency Braking) seemed to work. I did not feel comfortable fully testing this last mode out. I did not want to accidently crash into the vehicle in front of me. 4. The Blind spot stopped working. 5. The TSR (Traffic Sign Recognition) seemed to stop working also. We have pictures and a video of the issues on the instrument cluster if needed. We were driving from Del CA to our home in Mesa AZ. First part of the trip Del Mar to Yuma AZ was fine. We stopped for lunch in Yuma AZ for like an hour. Outside temperature was like 109. No issues when we continued on toward glia Bend AZ. We stopped in Gila Bend AZ for a quick break. My safety was put at risk on my last quarter of my drive between Gila Bend AZ to my Home in Mesa AZ. I could no longer rely on the lane departure, Intelligent Lane Intervention and Blind Spot detection/intervention etc... We took our 2023 Infinity QX60 to Coulter Infinity Mesa to have the vehicle checked out on 8/3/24. No issue found. I even notified them that After understanding that the air was due to the cabin temperature, that I set my side of the vehicle to the LO setting which is 60 degrees. My wife already had her side of the car to like 68 degrees. When we got home I opened the hood almost immediately to check (feel) the AC units lines. They were both the same temperature as the outdoor air. Like 110. If there is technology that would allow these cameras to operate at above the 104 degrees stared in Technical Service bulletin ITB22-035 dated October 10, 2022, I feel a recall is in order. Thank You
Presentadas por propietarios de este año del modelo y sin verificar por la NHTSA: el relato de una persona, no un hecho probado.
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Solución: Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Solución: Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Solución: Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.
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