2 recalls and 53 owner complaints on record for this model year.
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
I WAS HEADING DOWN SNOW GEESE SOUTH IN DUCK N.C. TO TURN LEFT ONTO WOOD DUCK DRIVE. AS I APPROACHED THE TURN, MY BRAKES FAILED AND I WENT INTO THE PARKING AREA OF 1324 DUCK ROAD. I COULD HIT A PARKED TRUCK OR HOUSE. I HIT THE TRUCK. THE AIRBAGS DIDNT DEPLOY. NONE OF THEM. IT WAS A HEAD ON COLLISION. MY CAR WAS TOTALED. THE POLICE SHOWED UP AND WERE SUPRISED THAT THERE WERE NO AIRBAGS. THIS CONCERNS ME GREATLY. THE BRAKES FAILING WAS SCARY ENOUGH, BUT ABSOLUTELY NO AIRBAGS! *DSY
TL* THE CONTACT OWNED A 2015 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT DRIVER'S AIR BAG FAILED. WHILE DRIVING 35 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE IN TIME AND REAR ENDED ANOTHER VEHICLE. THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNED A 2015 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A COLLISION WITH ANOTHER THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS BROADSIDED BY A PICKUP; HOWEVER, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIBS AND SHOULDER REQUIRING MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Accident June 12, 2024 air bag did not deploy. hit on passenger side no air bags deployed. Air bag not able to be reset
The contact owns a 2015 Toyota Avalon. The contact stated while pulling into a parking space, the vehicle accelerated unintendedly, drove over the curb, and crashed into bushes. The air bags did not deploy. The contact did not sustain any injuries. There was no police report filed. The contact was able to drive the vehicle to the residence. The vehicle was then taken to the dealer, where she informed that the VIN was not included in a recall related to the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 109,400.
ON MAY 25TH, 2020 I WAS PULLING INTO A TACO BELL DRIVE THROUGH. IT WAS LOCATED UP A LITTLE HILL. AS I DROVE UP THE HILL I HIT A LITTLE CURBING. I BACKED UP AND ADJUSTED THE CAR TO MISS THE CURB. WHEN I PUT THE CAR INTO DRIVE IT LURCHED FORWARD AT A HIGH SPEED. SEEING I WAS GOING TO HIT THE CAR IN FRONT, I HIT MY BRAKES. THE CAR DID NOT STOP UNTIL I HAD HIT THE CAR IN FRONT WITH A LOT OF FORCE. THAT CAR WAS THROWN INTO THE TRUCK IN FRONT OF IT. THAT WAS THE BEGINNING OF A HUGE SCARE! I PUT THE CAR IN REVERSE SO I COULD OBSERVE THE DAMAGE TO MY CAR THE CAR IN FRONT OF ME. WHEN I DID SO THE CAR ACCELERATE AT FULL SPEED IN REVERSE GOING BACK DOWN THE HILL AND HEADED STRAIGHT FOR A DRUGSTORE. THE CAR WAS MAKING A WHIRING SOUND, LIKE WHEN YOU REV UP THE ENGINE. I PUSHED THE BRAKES TO THE FLOOR BUT THE CAR WOULD NOT STOP BUT KEEP GOING FASTER! I PUMPED THE BRAKES SOME MORE BUT IT WOULD NOT STOP. WHEN I SAW I WAS HEADED INTO THE STORE, I TURNED THE WHEELS TO AVOID IT AND TRIED BRAKING AGAIN WITHOUT STOPPING. I FINALLY HIT THE STOP ENGINE BUTTON BUT NOT BEFORE THE CAR HIT A PARKED TRUCK IN THE STORE LOT WHICH STOPPED IT. IT WAS THE MOST FRIGHTENING EXPERIENCE I HAVE EVER HAD. I AM NOW AFRAID TO GET INTO A CAR. I WAS TOO UPSET TO TAKE PHOTOS. I WILL LIST THE CRASH REPORT IN THE FILE BELOW. *TR *BF *TR
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE IN FRONT OF HER MADE AN ABRUPT STOP; CAUSING HER TO REAR END THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED. THE CONTACT NOR THE OTHER DRIVER WERE INJURED DUE TO THE ACCIDENT AND NO MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INITIALLY ABLE TO DRIVE THE VEHICLE HOME; LATER ON, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA RECALL NUMBER: 20V024000 (AIR BAGS) WHICH SHE ASSOCIATED WITH HER FAILURE. THE CONTACT SPOKE WITH DOWNTOWN TOYOTA OF OAKLAND (4145 BROADWAY, OAKLAND, CA 94611) AND MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821) WHERE SHE WAS INFORMED THAT THE PARTS REMAIN UNAVAILABLE FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ON FEB. 5, 2020 AT ABOUT 6:30 AM, MY WIFE WAS PULLING UP BEHIND CARS STOPPED AT A RED LIGHT, AS SHE APPLIED THE BRAKES TO STOP, THE CAR SUDDENLY ACCELERATED, SHE PRESSED THE BRAKES AS HARD AS SHE COULD, THE CAR CONTINUED TO DRIVE FORWARD HITTING THE CAR AHEAD OF HER IN LINE. SHE COULD HEAR THE CAR ENGINE RACING AND TRIED TO PUT THE CAR IN PARK, BUT IT WENT INTO REVERSE AND RAPIDLY MOVED BACKWARDS, EVEN WITH HER FOOT ON THE BRAKE, HIT THE CAR BEHIND HER. SHE THAN ONCE AGAIN TRIED TO UP THE CAR IN PARK, BUT PUT IT BACK IN DRIVE AND THE OUR CAR ACCELERATED FORWARD AGAIN FILL SPEED HITTING THE CAR AHEAD FOR A SECOND TIME, ALL THE TIME HOLDING HER FOOT DOWN AS HARD AS SHE COULD ON THE BRAKE. AFTER HITTING THE CAR AHEAD FOR THE SECOND TIME, SHE PUSHED THE ENGINE STOP BUTTON AND THE ENGINE STOPPED RUNNING AT FULL RPM. SHE NOTED THAT THERE THE FRONT TIRES WERE SMOKING ALOT SINCE THE TIRES WERE ROTAING EVEN THOUGH THE CAR WAS AT A STOP, DUE TO THE ENGINE RACING FULL RPM. POLICE WERE CALLED AND THEY DISPATCHED A TOW TRUCK FOR OUR CAR. THE POLICE NEVER ARRIVED, THE TOW TRUCK LOADED OUR CAR AND TOWED IT TO THE AAA STORAGE YARD .
The contact owns a 2015 Toyota Avalon. The contact stated that while driving at 35 MPH, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The contact stated that the transmission shuddered. No warning lights illuminated. The contact stated that the failure did not occur once the vehicle speed exceeded 45 MPH. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure was common with the vehicle model year. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.
Odometer Fraud. The contact purchased a 2015 Toyota Avalon. The contact stated that while attempting to register the vehicle, the contact noticed that the title listed the mileage at 133,510, with the note " Not the Actual Mileage" next to the mileage. It was later discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was 133,510, and it was later discovered that the Carfax report listed the mileage at 251,617. The Carfax report also displayed that the vehicle was sold at an auto auction on 11/25/2025. Additionally, the contact stated that while his daughter was driving the vehicle on the same day of purchase, the vehicle shuddered and hesitated to respond. The contact stated that the check engine warning light and the traction control warning light illuminated, and the vehicle was shifting significantly hard. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired.
The contact owns a 2015 Toyota Avalon. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the brakes. The contact stated that the brake warning light illuminated, and the brake independently activated. The vehicle was taken to a specialty brake shop, where it was diagnosed that the brake actuator had failed, causing the ABS system to activate independently. The vehicle was repaired. On the drive back to the residence, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with brake master cylinder failure. The brake booster, gasket, and brake actuator were replaced. The contact stated that two weeks later, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed and DTC: C1441 and C1431 were retrieved, indicating an issue with the ABS system lateral acceleration sensor circuit or the brake booster. The dealer became aware that the front bumper bracket had paint on the part that did not allow for the vehicle to brake correctly. The brake pedal support assembly with sensor was replaced, and the paint was removed. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 15V728000 (FORWARD COLLISION AVOIDANCE). The manufacturer was made aware of the failure. The failure mileage was 83,829.
05/04/2025 First of all, we love our Avalon. However, for the last 6 months or so, water is getting in the car and ends up soaking the carpet on the left front floorboard carpet. We have checked everything we can think of to find the source of the leak but was uneasily. We had to have some scratches fixed and took the car to a body shop to see if they could find the source of the leak. They sprayed water on the sunroof for about an hour but no water leaked inside. We have also taken the car to the local Toyota Dealership (Sheehy Toyota in the Fredericksburg area, they could not find the source of the leak. It rained here (Fredericksburg, VA last night and the left front floorboard was soaked. I need help finding the source of the leak(s) so we can continue enjoying our Avalon. Any help would be appreciated. Thank you, [XXX] [XXX] Phone number [XXX] (cell phone) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have tire size P225 / 45 R 18. Michelin Primacy mxm4. The compalint tire exploded at 65 MPH (the speed limit). The falure caused the car to swerve into the next lane which was occupied by another car at the time. My safety was at risk when I momemtarily lost control of the vehicle and others were at risk when I enetred an occupied lane. Problem was inspected and confirmed by Mavis (formerly NTB) in Keller TX. The only warning was that a couple of weeks prior to the incident while rotating my tires the Mavis location found a bubble in the sidewall of another tire (not the one that exploded) that was in the same lot as the one that exploded. It was replaced under the warranty. I now beleive that the entire lot of tires are defective and have asked for a completely new set of tires.
While driving the pre-collision system (PCS) turns on unexpectedly, without any warning lights or sounds, and applies the brakes. This happens when I am driving in traffic with plenty of space between the car in front of me. I typically drive between 3-6 seconds behind the car in front of me to allow for at least 300 feet in space when driving at highway speeds. Despite leaving plenty of room for cars in front of me, on multiple occasions the car has started braking abruptly while going anywhere between 50, 40, 30, or 20 miles per hour. This can be verified for inspection upon request. Despite there being a recall for my specific year, make, and model car (2015 Toyota Avalon) for this exact issue my VIN number is not covered. Toyota is requiring me to pay out of pocket for them to 1) determine if its malfunctioning and 2) replace the system, which is a huge conflict of interest. Even though the Driver's Manual says that I can disable the PCS by clicking on the PCS on/off button within the driver's glovebox, there is no such button, only a blank button cover. Not having the ability to disable the PCS system, or worse, allowing it to continue braking while I'm driving is a serious hazard. The car can start braking while I am accelerating to merge onto expressway on-ramps, or while changing lanes at the same speed of traffic. The car can also unexpectedly brake while cars are traveling too close behind me. I want to know why my VIN was not included in the initial recall and why I now have to pay to have it looked at or repaired when its clearly malfunctioning and can't be turned off as the Driver's Manual says it can. I should not have to pay $175 an hour for several hours for a Toyota dealership to diagnosis it and then another $175 an hour for 2.5 hours for them to install the fix and whatever the new component costs. I recently bought this car at 35,500 miles and the issue immediately started occurring just as the warranty expired at 36,000 miles.
The contact owns a 2015 Toyota Avalon. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately and made an abnormal sound. Additionally, the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.