4 recalls and 24 owner complaints on record for this model year.
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THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR. THE DEALER SERVICE MANAGER ADVISED ME THAT I WAS NOT SHOCKED AND STATES THAT THE LIGHTS STATING THE 7 WAY CONNECTOR IS NORMAL. THIS IS NOT NORMAL. WHEN I CONNECT A DIGITAL BREAK CONTROLLER OR 7 PIN CABLE WITH A TRAILER THE CAR DOESN'T NOT COMMUNICATE WITH THE BREAK CONTROLLER. THE BREAK CONTROLLER EXPERT STATED THAT SINCE NO DIODE WAS SHOWING WHEN I PLUG THE CAR IN THAT THIS INDICATES THE BRAKES ARE NOT WIRED CORRECTLY. THE DEALERSHIP SAYS SINCE ANOTHER CAR WORKS THE SAME AS MINE THEY DON'T THINK IT IS A ISSUE. CORPORATE PORSCHE IS UNABLE TO ADVISE ON TECHNICAL SERVICE BULLETINS OR INFORMATION ON A WIRING HARNESS TO ENABLE A WIRED BREAK CONTROLLER. I TOOK THE CAR OVER TO UHAUL AND DID REMOTE CALLS WITH THE BRAKE CONTROLLER MANUFACTURER. ALL STATE THAT IT IS SOMETHING WITH THE MANNER IT IS WIRED WITH A 'OPEN GROUND'. THIS IS UNSAFE AS I HAVE NO WAY SAFELY BRAKE OR UTILIZE A BRAKE CONTROLLER. SINCE OTHER 2020S BEHAVE THE SAME WAY THIS IS A SYSTEMWIDE ISSUE AND THE MANUFACTURER IS NOT TAKING ACTION SO IT SHOULD BE EVALUATED BY ENGINEERING.
What component or system failed or malfunctioned, and is it available for inspection upon request? -THE TRUNK How was your safety or the safety of others put at risk? -WHILE THE VEHICLE WAS ON, THE KEY WAS ON TEH VEHICLE AND THE VEHICLE WAS IN MOTION THE TRUNK POPPED OPEN ON IT'S OWN. Has the problem been reproduced or confirmed by a dealer or independent service center? -NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -NO
This engine EA839 is the same engine installed in Audi’s and which has a massive engine replacement going on now. It seems that the above engine has what is called piston slap or rocker arm failure which requires a complete engine replacement. The manufacturer knows of this problem and as of yet has not issued a recall leaving the customer with a 20,000 repair cost.
Nearly 25% of the total time I have owned this Certified Pre-Owned vehicle (146 out of 564 days), it has been non-functional and in the shop — roughly 1 out of every 4 days of ownership. I am a [XXX} with a [XXX] child, and I purchased this vehicle as a Certified Pre-Owned (CPO) Porsche — expecting the manufacturer's rigorous inspection and warranty to ensure reliability and safety. Instead, the first breakdown occurred within just 1 month of purchase, and the vehicle has since failed six separate times over 18 months (Feb 2025–Aug 2026), totaling 60+ days out of service, despite extensive component replacement: [XXX] (≈1 month after CPO purchase) – Battery failure; car would not start; towed at 2–3 AM. [XXX] – No-start; fuel tank drained/refueled ("improper additive"). [XXX] – Low fuel pump replaced. [XXX] – High fuel pump, all 6 fuel injectors, DME system replaced. [XXX] – Recurring no-start; repurchase denied May 7, 2025; Porsche later claimed root cause found (mechanical part) and replaced it. Aug 1, 2026–ongoing – Check engine light returned; misfire on cylinder 4 and coolant leak into vacuum system found. Dealer replaced coolant pump/vacuum components, updated DME software — check engine light reappeared on the dealer's own test drive. Why This Is Especially Dangerous: A CPO vehicle should not fail this quickly or repeatedly. It raised serious concern that either the inspection was inadequate or a pre-existing defect was never disclosed. My child rides in this vehicle regularly. A sudden stall or power loss at highway speed, at an intersection, or during school pickup/drop-off could cause a serious collision, endangering my child's life and my own. As a [XXX] with no backup driver/vehicle, an unexpected breakdown have cost lost work time, unreimbursed Uber expenses, and childcare disruptions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention). The contact stated that the rear-view camera became inoperable while reversing and then turned on. There were no warning lights illuminated. The contact was unable to trade the vehicle due to the open recall. The local dealer was contacted and confirmed that the software update was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.
Porsche dashboard leather shrunk and is bubbling on the entire top where the Airbag sits. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing the entire dashboard! This is a very common issue with Porsche, and a safety concern which seems due to the fact that Porsche did not use the correct adhesive on all most of cars build in the last 10 years. The dashboard is not withstanding normal sun light and this causes a safety issue.
My 2020 Porsche Cayenne has experienced leather dashboard delamination, with the leather separating, shrinking, and lifting from the dashboard substrate on both the driver and passenger sides. The delamination extends across the upper dashboard, including areas adjacent to the passenger airbag deployment zone. I am concerned that loose or detached dashboard material could interfere with, delay, or alter the proper deployment of the passenger airbag during a collision, increasing the risk of injury. The continued deterioration also raises concerns about the integrity of the dashboard structure over time. Porsche inspected the vehicle and determined that the repair requires replacement of the entire dashboard assembly at an estimated cost of approximately $8,000 to $10,000. This indicates the condition is not a cosmetic issue but requires replacement of a major dashboard component. I have identified numerous reports from other Porsche owners describing the same leather dashboard delamination on late model Cayenne vehicles, suggesting this is a recurring manufacturing defect rather than an isolated occurrence. Porsche is part of the Volkswagen Group. Audi, another Volkswagen Group brand, issued Technical Service Bulletin 2071698/1 (NHTSA TSB MC-10245529-0001) addressing leather dashboard delamination caused by adhesive failure. The bulletin describes bubbling, wrinkling, loose leather, and delamination and instructs dealers to replace the dashboard. Audi also issued a limited warranty extension for affected vehicles. While Audi's bulletin does not apply to Porsche vehicles, it demonstrates that Volkswagen Group has recognized this type of dashboard adhesive failure. I request that NHTSA investigate whether Porsche Cayenne dashboard delamination constitutes a safety defect with the potential to affect passenger airbag deployment and occupant protection.
"Engine temperature too high. Park vehicle and allow engine to cool". warning at 50,000 miles which the mechanic says this is a huge problem with all Porsche, Audi and VW due to water coolant changeover valve which fails and also stated that Porsche is aware and should have a "bulletin" open on this issue?
The contact owns a 2022 Porsche Cayenne. The contact stated that an abnormal tapping noise was coming from the engine compartment. No warning lights were illuminated at the time of the failure. The vehicle was initially taken to an independent mechanic, who confirmed the tapping noise and referred the contact to an authorized dealer for further inspection. The vehicle was then taken to local dealers, who acknowledged the noise but advised that the vehicle was operating as designed and that the condition was considered normal. The vehicle was not diagnosed or repaired. The vehicle was later taken to New Country Porsche Greenwich Service Center, 241 West Putnam Avenue, Greenwich, CT 06830, but the vehicle was not diagnosed or repaired. The tapping noise continued to persist over time. The manufacturer was contacted and confirmed that there was no warranty coverage. The failure mileage was approximately 40,000.
Seat belt and airbag indication lights and sound alarms remain on and notifying on the dashboard regardless of buckling. It will intermittently stop and start as the car is in motion. In the beginning, notification was present then resolved day-to-day. More recently, the alarm is present every drive. Driver was unsure whether or not the notifications were valid or not as the pattern of notification had little consistency. Dealership service later admitted that it was a faulty seat belt buckle and that part had failed internally, but refused to remedy it unless paid for. Car is essentially inoperable and unsafe until faulty buckle is replaced, as a faulty seat belt buckle can be fatal, with faulty implying a manufacturing issue and not of user misuse or abuse of systems. Manufacturer will not provide warranty and dealership continues to demand vehicle owner to pay.
The contact owns a 2020 Porsche Cayenne. The contact stated that the front driver’s side seat belt failed to buckle and became unusable. The dealer and the manufacturer were notified of the failure. The contact was advised to schedule an appointment for the vehicle to be repaired at the owner's expense. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The failure mileage was approximately 68,000.
Vehicle: 2020 Porsche Cayenne VIN: [XXX] Mileage: 41,918 Complaint: My 2020 Porsche Cayenne exhibits a significant and repeatable lurching and abnormal braking pattern each time the vehicle decelerates to a stop. The behavior is consistent and pronounced enough to cause me physical motion sickness on every drive. I brought the vehicle to Porsche Bellevue (Bellevue, WA) for diagnosis. The service manager personally rode in the vehicle with me, experienced the lurching behavior firsthand, and acknowledged feeling it. He then stated the vehicle could not be repaired because this is simply how the car behaves — no repair order was written and no fix was attempted. I am filing this complaint because: (1) the behavior involves abnormal braking and deceleration which I believe constitutes a safety concern, (2) the authorized dealership confirmed the issue exists but refused to document or repair it, and (3) I am concerned other owners of this vehicle may be experiencing the same issue without recourse. I am requesting NHTSA investigate whether this is a known issue across the 2020 Porsche Cayenne platform and whether it meets the threshold for a safety investigation or recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A coolant hose located on the top of the engine developed a leak that caused the engine to overheat. It was necessary to remove several components of the engine to reach and replace the leaking hose. This repair cost over 5000 dollars with the associated labor cost. Vehicle had less than 6000 miles on it at the time of the incident. It took several weeks to get the needed parts.
There is a major issue with the coolant pump/water pump on the V8 4.0L engine. Every 30,000ish miles I’ve had to have a water pump replaced in my vehicle, Porsche NA claims they redesigned the pump and it fails in the same amount of time. Rennlist Porsche worldwide forums there are 28 threads of people having water pumps/coolant pumps replaced at the tune of $9,000-$12,000 because 70-80% of the front end of the Cayenne has to be removed to get to the water pump. The pump needs to be made out of more durable materials for durability and longevity. Expecting customers to replace water pumps every 30K miles is ridiculous. My 3rd water pump in 95K miles is being replaced as I type this right now. The dealership Porsche of Wallingford, CT, has 3 other customer Cayennes now that also need water pumps. Porsche USA and AG/Germany need to issue a 15 year/unlimited miles warranty on this water pump, like they’ve had to do with window switches, emissions valves, and other parts they have gotten sued for and now have 15 year warranties.
Rearview- back up camera works intermittently. Took it to my mechanic replaced battery and camera, back up camera still works intermittently. Took it to Porsche of Spokane, they said that it was not a safety issue and all cameras would have to be replaced for $16,951.81. I have the receipts.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
Remedy: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Cayenne vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).
Remedy: Porsche will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA5.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
Remedy: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
The screw connections of the high-pressure pumps are incorrectly tightened. As a result, the screw connection between the high-pressure pump and the fuel pipes may be faulty. This could cause fuel leakage and a fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Due to damaged, cracked raw material used during its forging process, the front axle upper left control arm can break. This can lead to an impaired wheel guidance, resulting in a loss of vehicle's control. This may increase the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.