this model yearOf 234 owner complaints for this model year, around 11% describe 3 deaths, 18 injuries, and 5 fires. These are unverified owner accounts, but the pattern is worth reading before buying.
this model year5 further recall campaigns cover this model year. Ask a dealer which remain outstanding on this car.
Almost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
Owner complaints for this model year
234Complaints
18Involved a crash
5Involved a fire
18Injuries
3Deaths
Most reported components
engine and engine cooling51
suspension45
power train30
steering24
air bags18
electrical system17
Read 15 of the most serious reports
unknown or other2 deathscrash
NHTSA #10339766
ON SUNDAY, JUNE 13TH AT APPROXIMATELY 7:30 PM. [XXX] , MALE AND [XXX] , FEMALE WERE INVOLVED IN AN AUTOMOBILE ACCIDENT THAT CLAIMED BOTH LIVES. THE CAR WAS BEING DRIVEN BY [XXX] TRAVELING NORTHBOUND ON THE ALGONKIAN PARKWAY IN LOUDOUN COUNTY. THE CAR WAS APPARENTLY TRAVELING AT A HIGH RATE OF SPEED AND LEFT THE ROADWAY AND CRASHED. NO OTHER VEHICLES WERE INVOLVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
air bags1 death2 injuriescrash
NHTSA #10088840
SHORTLY AFTER MIDNIGHT ON 19 DECEMBER 2002, MY STEP-SON, AGE 35, AND I WERE DRIVING SOUTH BOUND ON I-35 NEAR PERRY, OK IN MY 2002 DODGE DURANGO. I WAS DRIVING AND MY SON WAS SITTING IN THE PASSENGER SEAT, SLEEPING. HE WAS WEARING HIS SEAT BELT. I CHANGED LANES TO PASS ANOTHER VEHICLE (THIS IS A SOUTHBOUND INTERSTATE) AND WAS TRAVELING AT 70 MPH WITH THE CRUISE CONTROL ENGAGED. AS I APPROACHED THE VEHICLE IN THE RIGHT LANE WHICH I WAS PASSING, IT SUDDENLY SWERVED INTO MY LANE (LEFT, PASSING LANE). HER BUMPER CAME IN CONTACT WITH THE PASSENGER SIDE OF MY VEHICLE ON THE FRONT QUARTER PANEL NEAR THE WHEEL WELL. (SHE SAID LATER THAT SHE FELT A SLIGHT BUMP WHICH SHE DIDN'T RELATE TO ANOTHER CAR AT THAT MOMENT). AS HER CAR SWERVED INTO MY LANE, I ATTEMPTED TO SWERVE TO THE LEFT TO AVOID HER. AT THE MOMENT THAT I PULLED THE STEERING WHEEL LEFT, HER REAR BUMPER MADE THE CONTACT WITH MY DURGANGO LISTED ABOVE. MY AIRBAG IMMEDIATELY DEPLOYED, STOPPING ME FROM BRAKING OR CONTROLLING THE STEERING. MY VEHICLE THEN WENT ACROSS THE MEDIAN GRASS (EAST BOUND) TOWARDS THE NORTHBOUND TRAFFIC. I COULD NOT SEE ANYTHING DUE TO THE AIRBAG, NOR COULD I STEER DUE TO THE AIRBAG ,NOR COULD I BRAKE DUE TO THE AIRBAG. AS THE AIRBAG BEGAN TO DEFLATE MY THE RIGHT SIDE OF MY DURANGO SLAMMED INTO A NORTHBOUND SEMI TRAILER TRUCK, SPUN AND ROLLED ONCE, LANDING ON THE SIDE OF THE ROAD IN AN UPRIGHT POSITION. MY 35 YEAR OLD STEP- SON DIED OF HEAD INJURIES. THIS AIRBAG SHOULD NEVER HAVE DEPLOYED. THERE WAS NO DAMAGE TO THE FRONT END OF THE VEHICLE (THE GRILL AND ENGINE ARE STILL INTACT, AS IS THE HOOD), EVEN AFTER THE COLLISION WITH THE SEMI TRAILER TRUCK AND THE ROLL OVER. MY DAUGHTER IN LAW HAS FILED SUIT AGAINST ME AND AGAINST CHRYSLER. THAT DOES NOT BRING MY SON BACK. CHRYSLER NEEDS TO BE MADE ACCOUNTABLE TO ALL OWNERS WHO HAVE THIS AIRBAG. THIS AIRBAG SHOULD NEVER HAVE DEPLOYED. CHRYSLER NEEDS TO RECALL ANY OF THEIR VEHICLES WHICH HAVE THIS UNSAFE, UNPREDICTABLE AIRBAG. *AK
suspension3 injuriescrash
NHTSA #10395895
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THERE WAS A LOUD, ABNORMAL POP FROM THE VEHICLE. THE FRONT END OF THE VEHICLE THEN COLLAPSED AS THE VEHICLE ABNORMALLY ACCELERATED, INDEPENDENTLY STEERING RIGHT. THE VEHICLE SKIDDED AND CRASHED INTO A POLE. THERE WERE THREE PERSONS REPORTED INJURED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. A FIELD INSPECTOR WAS SENT FROM THE MANUFACTURER TO INSPECT THE VEHICLE AND FOUND THAT THE REAR DRIVER SIDE BALL JOINT HAD SEPARATED FROM THE UPPER CONTROL ARM AND CAUSED THE CONTACT TO CRASH. THE MANUFACTURER OFFERED NO ASSISTANCE AS THEY DID NOT CLAIM RESPONSIBILITY FOR THE FAILURE OR THE CRASH. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 05/16/11 *BF UPDATED 2/8/12 *CN
air bags2 injuriescrash
NHTSA #10723162
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAG ON THE DRIVER SIDE EXPLODED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE DRIVER HAD METAL FRAGMENTS IN THE ARM AS A RESULT OF THE EXPLOSION. BOTH THE DRIVER AND PASSENGER RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
air bags2 injuriescrash
NHTSA #10107090
WHILE DRIVING AN ACCIDENT OCCURRED. THERE WAS SNOW AND ICE . CONSUMER WAS DRIVING AT 25 MPH. THE AIR BAG DID NOT DEPLOY RIGHT AWAY. HOWEVER, THE AIR BAG DEPLOYED ABOUT TWO TO THREE MINUTES AFTER THE IMPACT. THIS WAS A HEAD ON COLLISION. BOTH THE DRIVER, AND PASSENGER WERE INJURED. *AK THE DRIVERS SIDE AIR BAG DEPLOYED BUT WAS NOT INFLATED. THE PASSENGER SIDE AIR BAG DEPLOYED HALF WAY. THE DRIVER HIT THE STEERING WHEEL BENDING THE STEERING WHEEL. *TC
unknown or other1 injurycrash
NHTSA #11205732
I HAVE ATTACHED THE PAPERWORK 4 MY 2002 CHRYSLER SEBRING. AS YOU CAN SEE MY FIRST PAYMENT WAS APRIL 13TH 2018 THIS WAS MY DEPOSIT $700. AGAIN ON APRIL 24TH I PAID ANOTHER $600. MAY 20TH I PAID ANOTHER $700. JUNE 5TH I PAID $105. JUNE 5TH IS WHEN I TOOK POSSESSION OF THE CAR. JULY 1ST IS WHEN I HAD THE CAR ACCIDENT, WHERE I WAS INFORMED THAT THE DAMAGE ON THE CAR WAS SO SEVERE BECAUSE THE UNDERCARRIAGE WAS ALL RUSTED OUT. THE CAR WAS TOTALED. THE FIRST DAY I TOOK THE CAR HOME THE BATTERY WAS DEAD I HAD TO BUY ANOTHER BATTERY FOR $75. I NOTICED THE CAR WAS BOTTOMING OUT I TOLD THE MECHANIC JIM WHO IS ALSO THE MAN THAT SOLD ME THE CAR AND HE ASSURED ME IT WAS SAFE. THEY HAD THREE MONTHS TO CHECK THE WHOLE CAR OUT AND MAKE SURE IT WAS SAFE AND IT SAT IN THE SAME SPOT UNTIL I PICKED IT UP. NOW EITHER THEY NEVER CHECKED THE CAR OR THEY CHECKED THE CAR AND SOLD IT TO ME ANYWAY. THE WAY I SEE IT IS THEY WERE WRONG EITHER WAY. NOT TO MENTION THAT JIM THE SO-CALLED MECHANIC IS THE ONE WHO SOLD IT TO ME. RIGHT AFTER THE BATTERY DIED THE RADIO TOOK A CRAP. THEY ALSO CHARGED ME EXTRA 4 TAX TAGS AND TITLE WHICH WAS SUPPOSED TO BE INCLUDED IN THE $2,000 THAT THEY WANTED FOR THE CAR. I TRIED TO NEGOTIATE WITH THEM SEEING THAT IT WAS UNDER A MONTH THAT I ACTUALLY HAD THE CAR IN MY POSSESSION I EXPLAINED TO JIM WHAT THE POLICE TOLD ME ABOUT BEING ALL RUSTED BUT THEY INSISTED I HAD THE CAR TOO LONG AND THAT THEY WEREN'T GOING TO DO ANYTHING ABOUT IT. SO HERE WE ARE. I HAVE A PERSONAL INJURY CASE GOING ON RIGHT NOW, I WAS TOLD I NEEDED YOUR TYPE OF ATTORNEY TO FIGHT LLAPI AUTO SALES HUDSON FLA. FLORA IS THE PERSON WHO "MADE THE SALE" (HER NUMBER IS 727-478-5632), BUT IT WAS JIM THE MECHANIC WHO REALLY SOLD ME THE CAR, THAT'S WHY I TRUSTED HIS WORD IT WAS SAFE.
steering,air bags1 injurycrash
NHTSA #11092498
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
air bags1 injurycrash
NHTSA #10049302
AIR BAG DID NOT RELEASED IN CRASH WHERE MY VEHICLE, 2002 CHRYSLER SEBRING SEDAN, WAS GOING 20 MPH AND HIT BY VEHICLE GOING 45 MPH. MY VEHICLE SUSTAINED OVER $9000 DAMAGE. I RECEIVED A MINOR INJURY. *LA
air bags1 injurycrash
NHTSA #10029333
AIR BAGS DID NOT DEPLOY IN A 50 MPH HEAD ON COLLISION. VEHICLE WAS TOTALED AND DRIVER WAS NOT INJURED. *AK
seat belts1 injurycrash
NHTSA #10002530
WHILE TRAVELING ON THE HIGHWAY ABOUT 30MPH ANOTHER VEHICLE VEERED INTO CONSUMER'S VEHICLE CAUSING THE FRONT SEATBELT TO BECOME DETACHED, CONSUMER SUFFERED INJURIES. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.*JB
service brakes, hydraulic1 injurycrash
NHTSA #8012790
ENTERPRISE RENTAL, MOUNT KISCO, NY. CONSUMER APPLIED BRAKES AT 25 MPH AND PEDAL WENT TO THE FLOOR. THERE WAS NO BRAKING ACTION, AND VEHICLE REARENDED ANOTHER. CONSUMER SUSTAINED MINOR INJURIES. AMOUNT OF DAMAGE TO VEHICLE UNKNOWN.*AK
structure1 injury
NHTSA #10277923
I WANT TO SUBMIT A SAFETY REPORT ON MY 2002 CHRYSLER SEBRING, LX...TRUNK HYDRAULIC HINGES FAILURE. ON 15 JUL 09, MY WIFE TOOK A SOLID BLOW FROM THE TRUNK LID CLOSING IMMEDIATELY AFTER SHE OPEN IT TO RETRIEVE GROCERIES FROM THE TRUNK. I REPORTED THIS INCIDENT TO OLIVER C. JOSEPH CHRYSLER, BELLEVILLE, IL PARTS DEPARTMENT AND THEY TOLD ME TO SEND INFORMATION TO YOU ALL. MY WIFE IS STILL GETTING HEADACHES FROM THIS BLOW TO HER HEAD. *TR
unknown or other1 injury
NHTSA #10149075
ALL 4 INTERIOR DOOR HANDLES THE CHROME PLATING HAS SPLIT LEAVING A RAZOR SHARP FREE EDGE. PASSENGER DOOR HANDLE CAUSED A SERIOUS CUT TO A PASSENGER WHO ATTEMPTED TO OPEN THE DOOR.
latches/locks/linkages1 injury
NHTSA #10104671
HOOD STRUTS FAILED ON MY 2002 CHRYSLER PROWLER--HOOD COMES DOWN ON MY HEAD! *JB
air bagsfirecrash
NHTSA #10158079
DT*: THE CONTACT STATED WHILE DRIVING 45MPH A DEER AND TELEPHONE POLE WERE STRUCK WITH THE FRONT END OF THE VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY DURING THE ACCIDENT HOWEVER, AN HOUR LATER BOTH FRONTAL AIR BAGS DEPLOYED. THE CONTACT WAS NOT THE DRIVER OF THE VEHICLE THEREFORE, IT IS UNCERTAIN IF THERE WAS PRE-IMPACT BRAKING. THE DRIVER OF THE VEHICLE WAS WEARING A SEAT BELT AND NO INJURIES WERE SUSTAINED. THE AIR BAG WARNING LIGHT DID NOT ILLUMINATE. AS A RESULT OF THE ACCIDENT THE VEHICLE CAUGHT FIRE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP. THE INSURANCE COMPANY HAS THE VEHICLE PERFORMING AN INVESTIGATION. THE POLICE WERE ALERTED AND A REPORT WAS FILED AT THE SCENE. THE VEHICLE IS A 2002 CHRYSLER SEBRING LXI.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.
Recalls for this model year
5 recalls on record
16V401000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors. The affected vehicles were previously repaired for a recall issue using an incorrect part. The incorrect part may not prevent the passenger side sun visor from detaching if the passenger frontal air bag deploys and the passenger side sun visor is folded down in a certain position.
Remedy: Chrysler will notify the affected owners. Dealers will install the correct tether strap to retain the passenger sun visor, free of charge. The recall began July 26, 2016, owners will be sent a second email when parts are available. Owners may contact Chrysler customer service at 1-800-853-1403.
15V338000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.
Remedy: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.
09E056000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.
Remedy: QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
07E023000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
Remedy: CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.