5 recalls and 124 owner complaints on record for this model year.
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN MINIVANS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 213, "CHILD RESTRAINT SYSTEMS." THESE VEHICLES DO NOT HAVE TEXT AND FORMATTING ON THE WARNING LABEL ATTACHED TO THE AVAILABLE SECOND-ROW INTEGRAL CHILD RESTRAINT AS SPECIFIED BY AMENDMENTS TO THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH REPLACEMENT LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON JULY 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
TL* THE CONTACT OWNED A 2004 CHEVROLET VENTURE. WHILE THE CONTACT'S VEHICLE WAS AT A COMPLETE STOP, IT WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 50 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS PREGNANT AND HAD TO BE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS INTOXICATED. THERE WERE TWO PASSENGERS WHO ALSO HAD TO BE HOSPITALIZED AND TRANSPORTED VIA AMBULANCE. THE VEHICLE WAS TOTALED AND TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 270,000.
THE ELECTRIC PASSENGER DOOR ON MY 2004 CHEVROLET VENTURE HAS REPEATEDLY CLOSED WITH VARIOUS CHILDREN'S BODY PARTS IN ITS PATH. THIS CLOSING HAS OCCURRED WHEN ONE CHILD IS GETTING INTO OR OUT OF THE VAN AND THAT CHILD OR ANOTHER CHILD HAS ACCIDENTALLY PUSHED THE BUTTON TO CLOSE THE DOOR, OR WHEN I HAVE REMOTELY PUSHED THE BUTTON TO CLOSE THE DOOR AND ONE OF THE CHILDREN HAS REACHED BACK IN FOR SOMETHING. THE DOOR DOES NOT STOP, AND CRUSHES WHATEVER IS IN IT'S PATH. FORTUNATELY I HAVE BEEN QUICK ENOUGH TO AVOID ANY SERIOUS INJURIES, BUT MY CHILDREN HAVE BEEN PRETTY BRUISED UP AND MY SEVEN-YEAR-OLD DAUGHTER WAS CUT BY THE DOOR. *TR
DT: THE SLIDING DOORS ARE UNSAFE, THEY ARE CATCHING PEOPLE IN THE MIDDLE OF THE DOORS. THE DOOR CAUGHT THE OWNER'S DAUGHTER 3 TIMES IN THE DOORWAY WHILE TRYING TO REMOVE A CHILD FROM THE CHILD SEAT. THE DOORS ARE SLIDING CLOSED, AND WHEN IT HITS A PERSON IT'S NOT RETURNING. THE OWNERS 3 YEAR OLD WAS CAUGHT IN THE DOOR, AND THE OWNER HAD TO PULL HIM LOOSE. THE OTHER DOOR WAS OPENING AND CLOSING BY ITSELF. IF THE OWNER HAS THE REMOTE IN HAND AND ACCIDENTLY HITS THE REMOTE DOOR WOULD START TO CLOSE. IF SOMEONE IS IN THE DOORWAY THE DOOR IS NOT REVERSING ITSELF. THE OWNER HAS ALREADY TALKED TO THE DEALER AND THE MANUFACTURER. AND NO ONE IS WILLING TO TAKE THE TIME TO HELP TO FIX THE PROBLEM. THE DOOR CLOSED ON THE 3 YEAR OLD'S BODY AND HEAD AND THEN THE DOOR STILL DIDN'T RETURN BACK. THE VEHICLE HAS BEEN RETURNED TO DEALER FOR REPAIR 3 TIMES. WHEN THIS IS HAPPENING THE VEHICLE IS TURNED OFF.*AK
MY HUSBAND AND I PURCHASED A 2004 CHEVY VENTURE ON OCTOBER 24,2004. IT HAD LESS THAN 6,000 MILES ON IT. ON SEPTEMBER 27,2006, WHILE MY HUSBAND WAS DRIVING DOWN THE INTERSTATE,THE VAN BEGAN TO SERGE/ STALL. HE PULLED TO THE SIDE OF THE INTERSTATE AND GOT OUT OF THE VAN. HE NOTICED SMOKE COMING FROM THE HOOD AND FIGURED THAT IT MAY HAVE JUST OVERHEATED( NO WARNING LIGHTS CAME ON ). HE PULLED UP ON THE HOOD AND FLAMES SHOT OUT AT HIM. HE DROPPED THE HOOD DOWN AND WITHIN MINUTES THE VAN WAS COMPLETELY INFLAMED. 911 WAS CALLED TO THE SCENE AS WELL AS LAW ENFORCEMENT. WITH THE EXCEPTION OF SINGED HAIR AND MINOR FACIAL BURNS MY HUSBAND IS OK. THE FIRE INSPECTOR TOLD MY HUSBAND THAT THE FIRE APPARENTLY STARTED ON THE PASSENGER SIDE OF THE MOTOR. MOST OF THE TIME MY 3 CHILDREN TRAVELED IN THIS VAN. THEY WOULD HAVE NEVER BEEN ABLE TO ESCAPE THIS FIRE. THE VAN ONLY HAD AROUND 40,000 MILES ON IT . I AM WRITING THIS WITH THE HOPE THAT PEOPLE PAY CLOSE ATTENTION TO SURGING OR STALLING VENTURES. I'M NOT SURE WHAT CAUSED MY VAN TO CATCH ON FIRE. HOPEFULLY THE INSURANCE COMPANY WILL SOON KNOW, BUT I WANTED TO MAKE GM AWARE OF A POTENTIALLY LIFE THREATENING PROBLEM. *JB
The contact owns a 2004 Chevrolet Venture. The contact stated while driving 30 mph, when a police officer ran the red traffic light and crashed into the driver's side door, and pushed the vehicle into a school bus. The air bags did not deploy. The contact stated she has a broken right foot and did seek medical attention at the hospital and was waiting for a pending surgery. The police report was filed. The vehicle was not drivable. The vehicle was towed to towing lot. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 59,072.
I WAS AVOIDING A HEAD ON COLLISION WITH ANOTHER VEHICLE THAT HAD SWERVED INTO MY LANE OF TRAFFIC. MY VEHICLE WENT TO THE RIGHT DOWN INTO A DITCH PROCEEDED INTO A CULVERT AND EMBANKMENT, OVER A RESIDENCE DRIVEWAY AND HEAD ON INTO A UTILITY POLE. THE IMPACT WITH THE UTILITY POLE WAS JUST TO THE SIDE OF DEAD CENTER IN THE FRONT. THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE VAN HAS BEEN CLAIMED AS A TOTAL LOST BY INSURANCE. *JB
DT: 2004 CHEVROLET VENTURE MINI VAN. THE CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON OCTOBER 3, 2005 . UPON IMPACT, SIDE AIRBAGS DID NOT DEPLOY. WHILE PULLING OUT THE CONSUMER'S VEHICLE WAS T-BONED IN THE SIDE BY THE OTHER VEHICLE. HEARD A TIRE SQUEALING, AND HELD ON TO THE STEERING WHEEL WHEN VEHICLE WAS HIT. THE CONSUMER'S BACK AND NECK WERE SORE, BUT NO ONE WAS TAKEN TO THE HOSPITAL. ACCORDING TO THE INSPECTOR, THE VAN WAS TOTALED, AND HE SAID THAT SIDE AIRBAGS SHOULD HAVE DEPLOYED. THE POLICE DEPARTMENT, FIRE DEPARTMENT, AND AN AMBULANCE ARRIVED AT THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS TAKEN. THIS WAS THE CONSUMER'S FIRST ACCIDENT, AND VEHICLE WAS STILL UNDER WARRANTY WITH ALL ORIGINAL PARTS. THE CONSUMER WORE SEAT BELTS. ALSO, THE ROAD WAS DRY. THERE WAS NO OTHER PROPERTY DAMAGE OTHER THAN THE TWO VEHICLES.*AK
2004 VENTURE POWER SLIDING DOOR WOULD NOT RETRACT INJURING CONSUMER. SLIDING DOOR DOES NOT STOP WHEN CLOSING. *TS THE CONSUMER WRIST WAS INJURED WHEN THE POWER SLIDING PASSENGER DOOR WOULD NOT RETRACT. THE CONSUMER CONTACTED THE MANUFACTURE WHO INDICATED THAT HE DOOR WAS OPERATING WITHIN THEIR SPECS. *NM
2004 CHEVY VENTURE-THIS VEHICLE WAS OUR CHOICE DUE TO THE CONNIVANCE WITH TWO YOUNG CHILDREN, NOW AGES 2 AND 3 YEARS OLD. THERE HAVE BEEN SEVERAL INCIDENCES IN WHICH MY ARM HAS BEEN BRUISED BY THE POWER DOOR MECHANISM. ONE OF SUCH INCIDENCES I HAD TAKEN BOTH CHILDREN OUT OF THE CAR AND WAS REACHING BACK INSIDE THE REAR LEFT DOOR TO RETRIEVE THE DIAPER BAG. SOMEHOW THE DOOR MECHANISM WAS TRIGGERED TO CLOSE. I THOUGHT IF I APPLIED PRESSURE TO THE DOOR IT WOULD REVERSE HOWEVER THIS MECHANISM IS SEVERELY DELAYED. THUS THE DOOR MECHANISM WAS NOT TRIGGERED TO REVERSE UNTIL MY ARM WAS COMPLETELY SANDWICHED BETWEEN THE DOOR & DOOR FRAME. BY THE TIME THE DOOR REVERSED MY ARM WAS SORE AND BRUISED. I HAVE OBVIOUSLY LEARNED TO BE VERY CAUTIOUS WITH THIS DOOR NOT TO GET A BODY PART TRAPPED IN THIS DOOR SINCE THAT OCCASION. THIS CAUTIOUSNESS EXTENDS TO BEING OBSESSIVE ABOUT MY CHILDREN AND THEIR ABILITY TO REACH THE DOOR BUTTON & BEING ABLE TO HAVE A LIMB OBSTRUCTING THE DOOR. WE MAKE SURE THE CHILDREN ARE IMMEDIATELY BUCKLED INTO THEIR CAR SEATS TO ENSURE THAT THEY CAN NOT OPEN AND CLOSE THE DOOR. HOWEVER THE FACT THAT I AS A 23 YEAR OLD ADULT HAS TO APPLY CONSIDERABLE PRESSURE TO REVERSE THE DOOR WORRIES ME. ONE DAY I CHOSE TO TEST THE DOOR TO SEE HOW MUCH PRESSURE I WOULD HAVE TO APPLY TO REVERSE THE DOOR I FOUND THAT APPLYING AS MUCH PRESSURE WITH ONE HAND AS POSSIBLE I WAS STILL UNABLE TO REVERSE THE DOOR UNTIL THE DOOR IS WITH IN 4 INCHES OF THE DOOR FRAME REQUIRING AS MUCH PRESSURE AS I WOULD HAVE TO APPLY TO OPERATE A LAWN MOWER. MY CHILDREN DO NOT HAVE THIS AMOUNT OF STRENGTH IN ANY LIMB OF THEIR BODIES. IF FOR SOME REASON THEY WOULD BE IN A SITUATION WHERE THEIR LIMB WOULD BE OBSTRUCTING THIS DOOR THEY WOULD NO DOUBT SUFFER EXTREME INJURY. AS A MOTHER THEIR SAFETY REST ON ME AND I FEEL THAT I AM DOING ALL I CAN TO PREVENT AN INJURY WITH THIS SITUATION HOWEVER I TRULY WISH FOR THIS MOTORIZED MECHANISM TO BE THOROUGHLY INVESTIGATED. *NM
FREEDOM OF INFORMATION ACT REQUEST REGARDING PRUTHVIKA PATEL VS. CHEVROLET & HERTZ.***TRANSFERRED TO TIS***.*MR *NM THE COMPLAINANT REPRESENTS A CLIENT WHO SUSTAINED RIGHT WRIST INJURY ON APRIL 2, 2005 WHILE SHE WAS A PASSENGER IN A 2004 CHEVROLET VENTURE. THE INJURY WAS INCURRED WHILE SHE ATTEMPTED TO OPEN THE POWER SLIDING DOOR. THE COMPLAINANT REQUEST A COPY OF ALL RECORDS FROM NTSB AND NHTSA WITH RESPECT TO GENERAL MOTORS RECALL OF OVER 700,000 MINIVANS. *NM
I WAS ON A BUSINESS TRIP IN TEXAS AND WE HAD RENTED A 2004 CHEVROLET VENTURE MINIVAN FROM HERTZ. ON THURSDAY WE WENT TO LUNCH, AND I WAS SITTING IN THE MIDDLE BENCH SEAT BEHIND THE FRONT PASSENGER. WHEN I OPENED THE DOOR TO GET OUT, THE AUTOMATIC OPENER MECHANISM ENGAGED. I WAS HOLDING THE DOOR HANDLE PULLING THE DOOR OPEN, THE AUTOMATIC OPENER PUSHED MY ELBOW INTO MY SEAT, AND THE OPENER CONTINUED TO FORCE THE DOOR OPEN. WITH MY ARM TRAPPED BETWEEN THE HANDLE AND THE SEAT, THE DOOR TWISTED MY WRIST BACK UNTIL IT BROKE ONE OF MY WRIST BONES. AFTER THAT I WAS TAKEN TO THE HOSPITAL AND TREATED. THE CAR WAS RETURNED TO HERTZ, AND HERTZ WAS NOTIFIED, AND AS FAR AS I KNOW THEY HAVE TAKEN NO ACTION. AS FAR AS I KNOW THERE IS NO CORRECTIVE ACTION THAT GM HAS TAKEN TO REMEDY THIS PROBLEM WITH THE VENTURE. *JB
THE RIGHT SIDE REAR DOOR IS EQUIPPED WITH AN AUTOMATIC POWER DOOR BUTTON TO OPEN AND CLOSE THE DOOR. RIGHT SIDE REAR DOOR CLOSED AUTOMATICALLY WITHOUT PUSHING THE BUTTON, CAUSING THE PASSENGER TO HAVE A HAND CAUGHT BETWEEN THE DOOR, RESULTING IN INJURY. CONSUMER CONTACTED THE MANUFACTURER. *AK
WHILE CONSUMER'S HAND WAS PLACED ON THE INSIDE OF VEHICLE AUTOMATIC POWER SLIDING DOOR CLOSED, JAMMING CONSUMER'S HAND. THIS WAS A RENTAL CAR. *AK
DESIGN FLAW IN 2004 CHEVROLET VENTURE.*MR THE CONSUMER RENTED THE VAN FOR A VACATION. WHEN THE CONSUMER CHILD OPENED THE POWER SLIDING DOOR HIS ELBOW BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE. THE DOOR CONTINUED TO OPEN AND HYPER-EXTENDED HIS RIGHT WRIST. THE CHILD HEAR A FEW SNAPS AND THEN WAS ABLE TO MOVE AWAY FROM THE DOOR. THE CHILD SUSTAINED A BROKEN WRIST. THE CONSUMER BELIEVES THIS DOOR IS POORLY DESIGNED. *NM
2004 CHEVROLET VENTURE VAN. WHILE STOPPED IN A PARKING LOT, MY FOURTEEN YEAR OLD SON OPENED THE PASSENGER SIDE AUTOMATIC SIDE DOOR USING THE INTERIOR HANDLE. HE KEPT HIS HAND ON THE HANDLE WHILE IT WAS OPENING. HIS ARM (ELBOW) BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE WHILE THE DOOR WAS OPENING. THE DOOR CONTINUED TO OPEN AND HYPER-EXTENDED HIS RIGHT WRIST. HE HEARD A COUPLE SNAPS AND FOUND A WAY TO MOVE AWAY FROM THE DOOR. HES NOW WEARING A CAST. WE TOOK HIM TO A LOCAL HOSPITAL AND X-RAYS INDICATED THAT HE FRACTURED HIS RIGHT WRIST.*AK PE04064.PCO
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.