7 recalls and 354 owner complaints on record for this model year.
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General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Sonic vehicles manufactured March 1, 2012, to June 29, 2012, and equipped with a 6 speed automatic transmission and 1.8L four cylinder engine. In the affected vehicles, the transmission turbine shaft may fracture.
Remedy: GM will notify owners, and dealers will replace the transmission turbine shaft, free of charge. The recall began on August 8, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14234.
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Sonic vehicles manufactured from May 5, 2011, through February 24, 2012. These vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 104, "Windshield Wiping and Washing Systems." The windshield wiper washer hose on these vehicles may separate from the washer fluid reservoir. If this occurs, washer fluid will not be available to the windshield.
Remedy: GM will notify owners, and dealers will secure the windshield washer hose to prevent separation, free of charge. The safety recall began on September 7, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET SONIC VEHICLES MANUFACTURED FROM JUNE 2, 2011, THROUGH NOVEMBER 21, 2011. ON SOME OF THESE VEHICLES, THE FRONT BRAKE INNER OR OUTER PAD MAY BE MISSING.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE FRONT BRAKES FOR A MISSING INNER OR OUTER PAD. IF A BRAKE PAD IS MISSING, DEALERS WILL INSTALL NEW INNER AND OUTER PADS, A NEW BRAKE CALIPER, AND A NEW ROTOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 14, 2012
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
TL* THE CONTACT OWNED A 2012 CHEVROLET SONIC. WHILE THE CONTACT'S HUSBAND WAS DRIVING 35 MPH IN INCLEMENT WEATHER, THE CONDITION WENT FROM RAIN TO SNOW AND THE VEHICLE STARTED TO FISHTAIL. THE CONTACT STATED THAT THE ALL TERRAIN TRACTION CONTROL SYSTEM ACTIVATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT HER HUSBAND LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE DRIVER'S SIDE FRONTAL AIR BAG AND THE PASSENGER FRONTAL AIR BAG DEPLOYED; HOWEVER, THE DRIVER'S FRONTAL AIR BAG ONLY PARTIALLY DEPLOYED. THE DRIVER SUSTAINED A FRACTURED STERNUM, A FRACTURED HIP, A FRACTURED PELVIS, AND INTERNAL BLEEDING. THE CONTACT'S HUSBAND DIED FROM HIS INJURIES. THE PASSENGER SUFFERED A MILD CONCUSSION, KIDNEY FAILURE, AND BURNS FROM THE SEAT BELTS AND AIR BAG DEPLOYMENT. THE DRIVER AND PASSENGER WERE TRANSPORTED BY SEPARATE AMBULANCES FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. A POLICE REPORT WAS FILED. LITHIA CHEVROLET OF REDDING (200 E CYPRESS AVE, REDDING, CA 96002, (530) 410-6002) WAS CONTACTED AS TO WHAT MAY HAVE CAUSED THE VEHICLE TO LOSE CONTROL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 85,560.
MY WIFE AND I W'ER HIT BY A PERSON THAT RAN A RED LIGHT THE CAR WAS TOTTLED OUT WITH MAJOR FRONT END DAMAGE NO AIR BAGS DEPLOYED AT ALL WHEN THE SIDE AIR BAGS SHOULD HAVE DEPLOYED BUT DIDNT CAUSING MY WHOLE SIDE AND HEAD SMASHING INTO THE SIDE DRIVER DOOR
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT THERE WAS A BURNING PLASTIC SMELL IN THE INTERIOR OF THE VEHICLE AND WAS CAUSING DISCOMFORT TO THE CONTACT'S NOSE, EYES, CLOTHES AND TASTE. THE CONTACT STATED THAT THE ODOR WOULD BE COME UNCOMFORTABLE AFTER BEING IN THE VEHICLE FOR A MINIMUM OF 45 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES WHO CONFIRMED THE SMELL BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT AN INVESTIGATOR WOULD BE SENT TO FURTHER ASSESS THE FAILURE. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 2,100.
I was driving my 2012 chevrolet sonic on April 26 and was rear ended my seatbelt did not engage and I was injured. I was rushed to the hospital for a concussion and on may 4th I got dizzy from my concussion from the accident suffered on April 26 and lost control of my vehicle and struck a concrete barrier on i20 west then bounced of the barrier and struck the barrier yet again. My seatbelt never engaged and my airbags never deployed either time striking the barrier nor the prior accident.
I was experiencing issues with the transmission on my vehicle. I lost control and when it stop abruptly in a ditch after hitting a fallen limb of a tree the airbags did not deploy. Since this incident I have extreme pain in neck, dizziness, and weakness in both my arms. My vehicle is not listed as part of the recalls and the violent stop of my vehicle upon hitting the object was severe enough to snap both tierod ends yet airbags did not deploy. I have significant injuries as a result and a wrecked car that I feel was hard to control due to the problematic acceleration of transmission
TL* THE CONTACT OWNED A 2012 CHEVROLET SONIC. WHILE REVERSING FROM A DRIVEWAY AND PULLED FORWARD AT THAN 2 TO 3 MPH AND HIT AN OBJECT, THE AIR BAGS DEPLOYED WHEN VEHICLE WAS STILL AND CONSUMER WAS INJURED. THE FAILURE IMPACTED THE CONTACT'S MOUTH, CHIN, AND ARMS, AND CAUSED MINOR BRUISING TO THE BODY. MEDICAL TREATMENT WAS REQUIRED. A DEALER HAD NOT DIAGNOSED THE CAUSE OF THE AIR BAG DEPLOYMENT. THE CONTACT INDICATED THAT THE DEPLOYMENT PRODUCED AN ODOR AND SUBSTANCE FROM THE AIR BAGS. THE INSURANCE COMPANY TOWED THE VEHICLE TO A TOW YARD AND DECLARED IT DESTROYED. THE MANUFACTURER INDICATED THAT THERE WAS NO FAULT WITH THE SYSTEM CONCERNING THE EDR BOX. THE VEHICLE WAS NOT INCLUDED IN AN AIR BAG RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR
MY 2012 CHEVROLET SONIC WAS INVOLVED IN AN AUTOMOBILE ACCIDENT RESULTING IN INJURY TO ME BECAUSE MY AIRBAGS DID NOT DEPLOY. THERE WERE SEVERAL RECALL CAMPAIGNS ON THE VEHICLE THAT DID NOT COME UP UNDER MY VIN.CAMPAIGN ID 12V52200, CAMPAIGN ID 13V023000, CAMPAIGN ID14V315000, CAMPAIGN ID 14V317000 CAMPAIGN ID 11V599000, CAMPAIGN ID, 12V408000. I COLLIDED WITH A VEHICLE THAT HAD BLEW A STOP SIGN AS I PROCEEDED THROUGH THE INTERSECTION. MY VEHICLE T-BONE THE OTHER VEHICLE. MY AIR BAGS DID NOT DEPLOY THE OTHER VEHICLES AIR BAGS DID. MY CAR HAS BEEN SERVICE AT MODERN CHEVROLET UNIVERSITY PARKWAY IN WINSTON SALEM NC SINCE PURCHASING THE VEHICLE IN NOV. 2012 FROM THAT DEALERSHIP. THE ONLY RECALLS THE DEALERSHIP OR GM HAS NOTIFIED ME ABOUT WERE ONLY GM CAMPAIGN ID 12172 REPLACE SWAYBAR LINKS AND GM CAMPAIGN ID12176. VEHICLE WAS A TOTAL LOSS *TR
ON 1/31/2016 A VEHICLE PULLED OUT IN FRONT OF ME. THE FIRST AND BIGGEST ISSUE WAS THE AIRBAG NEVER WENT OFF AND THE SEAT BELT TENSIONERS DID NOT LOCK THE BELTS EITHER. I WENT FORWARD AND HIT MY HEAD ON THE STEERING WHEEL RENDERING ME UNCONSCIOUS!!! ALMOST THE WHOLE FRONT END HAD TO BE REPLACED E.G.: GRILL AND FRONT PANEL, LEFT AND RIGHT FRONT QUARTER PANELS, RADIATOR, BOTH WHEEL WELLS, SUSPENSION ON BOTH SIDES AND EVERYTHING THAT GOES WITH THOSE PLUS A WHOLE LOT OF OTHER THINGS LIKE THE RADIATOR, COOLANT AND WASHER TANKS ETC. ETC.... THIS WAS A FULL-FRONTAL WRECK AND NOT A SINGLE AIRBAG WENT OFF!!! SECONDLY ARE THE ABS AND TRACTION CONTROL. THE ROADS WERE A LITTLE SLICK SO I HAD THE TC ON. WHEN I HIT MY BRAKES ALL THEY DID, HAVE DONE SINCE I BOUGHT THE CAR, AND CONTINUE TO DO TO THIS DAY, IS IMMEDIATELY LOCK UP! I HAD ZERO CONTROL OF MY CAR. THIS CAR HAS, BY FAR, THE WORST ABS SYSTEM I HAVE EVER USED. THE TC IS COMPLETE [XXX], TOO!!! THIRDLY, EVERY TIME I START THE CAR THE ENGINE SEEMS TO MISFIRE OR SOMETHING! IT RATTLES AND SHAKES THE WHOLE CAR, HARD!!! AFTER A FEW SECONDS IT SEEMS TO FIND IT'S GROOVE AND IDLES NORMALLY. I HAVE BROUGHT THE CAR IN TO THE LOCAL CHEVY DEALERSHIP WHERE I PURCHASED THE CAR TO ADDRESS THESE PROBLEMS. ALL THEY TELL ME IS THEY ARE DESIGN AND/OR MANUFACTURING FLAWS. THEY SAID I CAN PAY TO FIX THESE ISSUES WITH MY OWN MONEY OR WAIT AND SEE IF THE ISSUES BECOME RECALLS. WHICH, ACCORDING TO MY RESEARCH, HAVE NOT YET. TO ME, THESE ARE SOME PRETTY BIG SAFETY ISSUES THE MANUFACTURER SHOULD BE ADDRESSING!!! AND WHY AREN'T THEY????? I HAVE PHOTOS OF THE ACCIDENT, BUT CAN'T SEEM TO FIND THEM ANYWHERE. I'LL COME BACK IF I FIND THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS DRIVING WITH TRAFFIC AT CORRECT SPEED DOWN MAIN ROAD. WHEN SUDDENLY A LADY THAT DID NOT HAVE THE RIGHT AWAY PULLED OUT INTO ON COMING TRAFFIC. SHE HIT THE SIDE OF MY CAR ON THE PASSENGER SIDE IN THE AREA OF MY FRONT WHEEL. THE IMPACT WAS SO HARD THAT MY CAR WAS PUSHED ACROSS TURNING LANE IN MIDDLE, ACROSS A LANE OF ONCOMING TRAFFIC AND PART OF CAR WAS IN THE EMERGENCY LANE WHEN IT FINALLY CAME TO A STOP. SINCE SHE WAS TURNING THE OPPOSITE DIRECTION OF TRAFFIC ON HER SIDE OF THE STREET WHEN SHE STRUCK ME HER SVC WENT FROM MY FRONT WHEEL DOWN ALMOST THE ENTIRE LENGTH OF MY CAR. MY CONCERN THAT DURING THIS ENTIRE ACCIDENT AND MY 2012 BEING TOTALED OVER $12,000 WORTH OF DAMAGE AND I WAS HURT, NOT ONE SINGLE AIRBAG OUT OF THE 10 IN MY 2012 SONIC DEPLOYED. *TR
ALL TEN (10) AIRBAGS FAILED TO DEPLOY WHEN MY CAR WAS STRUCK BY A DRIVER ATTEMPTING TO PASS ME ON THE LEFT AS I WAS TURNING LEFT. THAT DRIVER WAS SPEEDING, CROSSED THE DOUBLE-YELLOW LINE TO PASS, DID NOT HAVE INSURANCE NOR A DRIVER'S LICENSE. MY DRIVER'S DOOR TOOK THE INITIAL IMPACT STRIKE AND WAS DEEPLY CREASED AS THE OTHER CAR CONTINUED FORWARD INTO MINE, THEN THE FRONT LEFT WHEEL WAS STRUCK; THE WHEEL AND A ROD CONNECTED FLEW OFF, MY FENDER WAS OBLITERATED, ENGINE COMPONENTS WERE SMASHED, AND MY CAR SPUN AROUND AT LEAST 200 DEGREES. THE OTHER DRIVER WAS GOING SO FAST, IT CONTINUED FORWARD MORE THAN 150 FEET BEFORE THE DRIVER COULD GET HIS VEHICLE TO STOP AFTER STRIKING MY CAR. THE INSURANCE COMPANY DEEMED MY CAR A TOTAL LOSS. DURING THE ACCIDENT, MY HEAD VIOLENTLY STRUCK THE DOOR FRAME AND I WAS KNOCKED UNCONSCIOUS. IT IS A MIRACLE FROM GOD THAT I WASN'T KILLED! MY HUSBAND IS LIVID TO THINK I COULD HAVE DIED... AND TO THINK THAT THE 10 AIRBAGS WERE A BIG SELLING POINT FOR US WHEN PURCHASING THE VEHICLE. WE THOUGHT WE WERE GETTING A SAFE VEHICLE. WE FEEL LIED TO AND ABUSED AS THERE IS NOTHING THAT CAN BE DONE ABOUT THIS--SO SAYS AN ATTORNEY--SINCE I WAS NOT SERIOUSLY INJURED NOR KILLED. AFTER MY INSURANCE COMPANY PAYS, I'LL STILL OWE ABOUT $4000 ON MY NEW-ISH CHEVY SONIC, AND I AM STILL REQUIRED TO PAY THE BALANCE TO ALLY (HOLDING THE LOAN FOR THIS GM CAR) FOR A PRODUCT THAT DIDN'T PERFORM AS IT SHOULD HAVE TO KEEP ME SAFE. HOW IS THIS NOT A CRIME? ISN'T THIS ROBBERY? GM SHOULD PROVIDE SOME KIND OF ASSISTANCE SINCE IT ADVERTISED UNTRUE STATEMENTS ABOUT THE VEHICLE. IF WE WOULD HAVE KNOWN THE CAR WAS UNSAFE, WE WOULD NOT HAVE BOUGHT IT. THERE'S TOO LITTLE JUSTICE IN AMERICA THESE DAYS. GM, IF YOU WILL MAKE THIS RIGHT, I WILL PLACE A FULL PAGE ADVERTISEMENT IN MY NEWSPAPER TELLING EVERYONE YOU TOOK RESPONSIBILITY FOR YOUR FAULT. *TR
VEHICLE WAS STRUCK ON DRIVER SIDE BY ANOTHER CAR THAT FAILED TO STOP AT A FOUR WAY STOP. THE IMPACT WAS MOSTLY ON THE DRIVER DOOR. THE AIRBAG FAILED TO DEPLOY. *TR
I WAS IN A TBONE ACCIDENT WHERE THE DRIVER WAS GOING WELL OVER MY SPEED. AFTER THE HIT, MY HEAD HIT THE DRIVER'S SIDE WINDOW. THE IMPACT SENT ME SPINNING ACROSS THE ROAD INTO A WOODED AREA WHERE MY PASSENGERS SIDE STRUCK A TREE. I WAS OUT FOR A LITTLE WHILE (NOT SURE HOW LONG). WHEN I CAME TO MY SENSES MEDICAL WAS ON SCENE AND I HAD A MAJOR HEADACHE AND MY LEFT KNEE WAS PRETTY SORE. I WENT TO THE EMERGENCY ROOM THAT DAY TO BE INFORMED THAT I SUFFERED HEAD AND BACK INJURIES. AFTER GETTING THE VEHICLE INSPECTED I WAS TOLD THAT MY PARTICULAR VEHICLES HAD MORE AIRBAGS THAN THE STANDARD VEHICLE AND MY AIRBAGS SHOULD HAVE DEPLOYED. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. THE CONTACT STATED THAT SHE CRASHED INTO THE REAR OF A TRAILER TWICE AND THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. IN ADDITION, THE HOOD SEPARATED FROM THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE KNEE, LEFT SHOULDER AND BACK. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 1,000.
THE CHROME ON THE FRONT INSIDE DOOR HANDLES IS PEELING. THIS HAS CAUSED ME TO SLICE MY FINGERS OPEN ON MORE THAN ONE OCCASION.
FRONT SEAT RIGHT AND LEFT DOOR HANDLES , CHROME COVERING SPLIT CAUSING SHARP EDGE RESULTING CUT HAND FOR DRIVER.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.