this model yearOf 203 owner complaints for this model year, around 9% describe 16 injuries and 3 fires. These are unverified owner accounts, but the pattern is worth reading before buying.
this model year3 further recall campaigns cover this model year. Ask a dealer which remain outstanding on this car.
Almost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
Recalls for this model year
3 recalls on record
14V171000
ELECTRICAL SYSTEM:IGNITION
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not
previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
14V047000
AIR BAGS
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.
General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
14E021000
ELECTRICAL SYSTEM:IGNITION:SWITCH
UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year vehicles during repair and replacement of the original ignition switch. The weight on the key ring and/or road conditions or some other jarring event may cause the affected ignition switches to move out of the run position, turning off the engine and disabling the air bags.
Remedy: UCI-FRAM Group has notified its purchasers to quarantine and return all inventory. Any switches already installed in vehicles will be replaced by GM dealers as part of NHTSA recall 14V-047, free of charge. UCI-Fram's purchasers should contact UCI-FRAM Group at 1-800-890-2075. GM vehicle owners requiring additional information on that recall campaign should contact GM at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac) or 1-800-553-6000 (Saturn).
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
I PURCHASE CHEVY HHR IN GOOD CONDITIONS UNTIL I GOT ON THE FREEWAY. AS I WAS IMMERGING IN TO THE FREEWAY THE ACCELORATOR GOT STUCK ON 6RPM AND WAS SPEEDING 60MPH I TRIED TO SLOW DOWN AND THE BRAKES DIDNT GO DOWN AT ALL. IT WAS ALL LOCKED UP MY KIDS AND I FREAK OUT WITH THE SPEED THAT THE CAR WAS PICKING UP AND HOW THE BREAKS WERENT WORKING I DECIDED TO USE THE EMERGENCY HANDDLE AND SOME SIDE BUSHES TO SLOW DOWN THE CAR AND NOTHING WORKED! I CHECKED TO SEE IF THE CRUISE CONTROL WAS ON AND NOTHING THEN I CHECKED TO SEE IF IT WAS ON DRIVE IT WAS THE I PUSHED HARD ON THE BREAKS BUT NEVER ONCE IT WENT DOWN AT ALL IT WAS SO HARD I FORCE MY FOOT SO MUCH AND THE BREAK HANDDLE EMERGED OFF THE FREEWAY AND IMMEDIATELY HIT SOMETHING MORE SOLID TO STOP THE CAR. IT WAS THEN WE HEADED TO A BUILDING BUT I HIT A PALM TREE. THE CAR EXPLODED BLACK SMOKE AND THE AIREBAGS WENT OFF THE FRONT DOOR DIDNT OPEN AND MY DAUGHTER AND I JUMP OFF THROUGH THE SMALL LITTLE WINDOWS. WE THANK GOD WE ARE ALIVE!! MY TWO KIDS 11 AND 8 COULD HAVE DIED W ME IN THAT VEHICLE IF I DIDNT EXIT THE FREEWAY BEFORE THE CAR KEPT PICKING UP SPEED. WAS A VERY SCARY SITUATION. I WOULD NEVER EVER RIDE A CHEVY HHR OR ANY OTHER CHEVY AS I LIVE. THE CAR IS COMPLETELY DESTROYED IN THE FRONT AND THE WINDOWS ARE CRACKED.
electrical system,service brakes2 injuriescrash
NHTSA #10618972
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES, WHICH RESULTED IN TWO CRASHES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH CRASH. THE FIRST CRASH OCCURRED WHEN THE VEHICLE STALLED AND STRUCK THE FRONT OF ANOTHER VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES. THE SECOND CRASH OCCURRED WHEN THE VEHICLE STALLED AND WAS CRASHED INTO A TREE. POLICE REPORTS WERE FILED FOR BOTH CRASHES. THE CONTACT SUSTAINED MINOR INJURIES AND THE PASSENGER SUSTAINED A BROKEN SHOULDER. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS REPAIRED AFTER BOTH CRASHES. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE AND SPEED WERE UNKNOWN.
suspension,air bags,service brakes2 injuriescrash
NHTSA #10563196
MERGING INTO TRAFFIC CAR STOPPED IN FRONT OF ME I PRESSED THE BRAKES AND THE RENTAL JUST CONTINUE TO SLIDE INTO THE CAR CAUSING REAR END ACCIDENT WARNING LIGHTS IN DASH CONTROL TRACTION SERVICE AND ENGINE SERVICE SOON LOW OILS LIGHTS LOUD NOISE FROM BRAKES LOINS NOISE FROM UNDERPARTS
electrical system1 injurycrash
NHTSA #10725009
2011 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY IGNITION SWITCH PROBLEMS. *SMD THE CONSUMER STATED ON JANUARY 8, 2013, AS HE BACKED OUT OF THE DRIVEWAY, HE HIT A POT HOLE IN THE ALLEY AND THE IGNITION SWITCH TURNED OFF. HE HIS SOME HEDGES AND A SNOW BANK AND PUT A DENT IN THE REAR BUMPER. THE CONSUMER STATED THE NEXT DAY, HIS BACK, LEGS AND FEET WERE NUMB. *JB UPDATED 8/21/15*CN UPDATED 10/20/2017*CN
air bags,service brakes1 injurycrash
NHTSA #10587857
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED MINOR INJURIES AND REQUIRED MEDICAL ATTENTION. IN ADDITION THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED, THE BRAKES, ESC, SBC, AND THE LOW TRACTION WARNING LAMPS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000, AND THE CURRENT MILEAGE WAS 52,000.
air bags1 injurycrash
NHTSA #10565885
I WAS IN A CAR ACCIDENT OCTOBER 30TH 2013 IN MY CHEVY HHR. I WAS ON MY WAY TO WORK AND I HAD CAME TO A COMPLETE STOP AT A STOP LIGHT BEHIND ANOTHER VEHICLE. FIVE SECONDS THERE AFTER STOPPING I FELT THIS HUGE PUSH BEHIND ME THAT CAUSE ME TO SLIDE INTO THE VEHICLE IN FRONT OF ME BY ANOTHER VEHICLE. IN THIS ACCIDENT I HAVE SUBSTAINED INJURIES OF A BRUISE STERNUM, STRAIN BACK AND NECK (WHIP LASH) AND A SPRAINED KNEE (RESULTED IN A TORN MANISCUS) THAT WAS SLAMMED INTO THE DASH BOARD IN FRONT OF ME. NO AIR BAGS DEPLOYED!! I WAS IN TOTAL SHOCK AND WAS TRANSPORTED TO THE ER BY AMBULANCE WHILE MY CAR WAS TOWED TO A TOW COMPANIES LOT, TO LATER BE TOWED TO A CHEVROLET DEALERSHIP FOR REPAIR. I CURRENTLY TREAT WITH A PHYSICAL THERAPIST FOR MY INJURIES. *TR
service brakes, hydraulic,air bags1 injurycrash
NHTSA #10453475
LAST JUNE, MY WIFE AND I PURCHASED A BRAND NEW 2011 HHR IN ORDER TO PROVIDE A SAFER, MORE DEPENDABLE VEHICLE FOR OUR TEENAGE DAUGHTERS TO LEARN TO DRIVE AND TO HAVE ENOUGH ROOM TO TAKE OUR DOGS WITH US WHEN WE WANTED TO GO SOMEWHERE AS A FAMILY. IN JANUARY, ON ONE OF THE DAYS WE ACTUALLY HAD SNOW ON THE GROUND, I CAME TO AN INTERSECTION, TRIED TO STOP, COULDN'T, AND SLID THROUGH. A CAR IN THE OPPOSITE DIRECTION MADE A LEFT TURN, NOT REALIZING I COULDN'T STOP, HIT ME ON THE FRONT LEFT SIDE OF THE HHR, TURNING ME 90 DEGREES FROM THE DIRECTION I WAS GOING AND CAUSING OVER $8,000 OF DAMAGE TO THE CAR. THE GOOD NEWS IS THAT NO ONE WAS HURT. WHEN I GOT HOME, THE FIRST THING MY WIFE ASKED WAS, DID I GET TO SEE WHAT MY AIRBAG LOOKED LIKE? I REALIZED MY AIRBAGS NEVER DEPLOYED. WHY? ALSO, WHY DIDN'T THE ANTI-LOCK BRAKES STOP THE CAR, OR AT LEAST SLOW IT DOWN? AFTER REPEATED COMPLAINTS, THE DEALER DID FINALLY GET A REPRESENTATIVE FROM GM TO LOOK INTO IT, PULL THE BLACK BOX AND SEE IF WE HAD A REAL ISSUE. THIS ACCIDENT HAPPENED ON JANUARY 18, AND ON MARCH 9TH, I FINALLY GOT A FORM LETTER FROM ESIS/GM BASICALLY CLAIMING THE CAR PERFORMED AS IT SHOULD. THE LETTER ALSO STATED I SHOULD KEEP THE CAR IN AN UN-REPAIRED CONDITION UNTIL THE DISPUTE IS RESOLVED. A DAY BEFORE I GOT THE LETTER, THE DEALER CALLED TO TELL ME THE REPAIRS ON THE CAR WERE ALMOST DONE. THEY KNEW WE WERE DISPUTING IT AND FIXED THE CAR ANYWAY. GM STATED I WOULD HAVE HAD TO STEP ON THE BRAKES SEVEN SECONDS FROM THE LIGHT IN ORDER TO STOP IN TIME. AT 30 MPH, WHICH IS THE SPEED I WAS TRAVELING AT, I WOULD TRAVEL 616 FEET IN 7 SECONDS, THAT'S TWO FOOTBALL FIELDS. AT THAT DISTANCE THE LIGHT WAS STILL GREEN. I HAVE WRITTEN LOCAL LAWMAKERS, MY CONGRESSMAN, AND THE STATE ATTORNEY GENERAL ON THIS MATTER. THIS CAR NEEDS TO BE RECALLED BECAUSE OF THE FAILURE OF THE BRAKES AND AIRBAGS. THE CONTACT BANGED HIS SHOULDER INTO THE CORNER POST OF THE VEHICLE. UPDATED IVOQ 04/17/12. *JS
steering,electrical system,electronic stability control (esc)1 injury
NHTSA #11164343
I TRIED TO USED REMOTE START FROM MY FOB. IT WORKED THE FIRST TIME BUT NOTHING AFTER THAT..STATIONARY THESE WERE THE EVENTS THAT FOLLOWED: ALL AT THE SAME TIME LOST POWER STEERING (POWER STEERING ASSIST) LANDED ME IN THE HOSPITAL WITH TORN CHEST MUSCLE WHILE CAR WAS MOVING ON A INTERSTATE NO A/C (COMPRESSOR DOES NOT COME ON) STATIONARY SERVICE AIRBAG LIGHT CAME ON WHILE CAR WAS MOVING ON THE INTERSTATE SERVICE TIRE MONITORS STATIONERY NO TEMP READING STATIONARY
structure1 injury
NHTSA #11118495
ON AUGUST 2 2018 I WAS DRIVING. I HAD MY OLDEST DAUGHTER IN THE BACK SEAT. WE CAME TO A STOP SIGN AND MADE A RIGHT TURN. AS I WAS TURNING THE REAR DRIVER SIDE DOOR FLEW OPEN AND MY DAUGHTER AND HER CELL PHONE WENT FLYING OUT. SHE GOT SCRAPES AND BRUISES BUT NOTHING MAJOR. HER CELL PHONE SCREEN SMASHED. I IMMEDIATELY PULLED OVER THINKING SHE JUST DIDN'T SHUT THE DOOR ALL THE WAY AND TRIED TO SHUT IT. IT WOULDN'T LATCH. I WENT TO THE CLOSEST GAS STATION AND TRIED GETTING THE DOOR TO SHUT, AS I WAS STANDING THERE SLAMMING THE DOOR IN THE POURING RAIN, I NOTICED A LADY TRYING TO SHUT HER DOOR. HERS WOULDN'T SHUT EITHER (SHE DRIVES A CHEVY, NOT THE SAME MAKE) I WENT OVER TO MY MECHANIC AND HE TOLD ME THE LATCH NEEDED TO BE REPAIRED. I CALLED AUTO ZONE TO SEE IF THEY HAVE THE PART FOR THE CAR BECAUSE I CAN NOT DRIVE AROUND WITH A REAR DOOR THAT WILL NOT SHUT. THE LADY I SPOKE TO TOLD ME THAT IT IS A DEALER PART AND THAT I WOULD HAVE TO GO THROUGH THE DEALER BUT IN THE MEANTIME I CAN GET A STRIKER REPAIR KIT ONLINE. SHE TOLD ME THAT SHE ALSO HAS A CHEVY AND HER DOORS WON'T STAY SHUT. I CALLED CHEVY AND HAVE BEEN WAITING TO HEAR BACK FROM SOMEONE ON WHAT TO DO. THIS ISN'T A PROBLEM THAT WE CAN SEE. IT HAS TO BE AN INTERNAL ISSUE.
air bags1 injury
NHTSA #10762328
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIR BAG DEPLOYED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BURN ON THE LEFT ARM AND A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.
unknown or other1 injury
NHTSA #10761017
I WAS PARKED IN DRIVEWAY WHEN I WENT TO OPEN MY DRIVERS SIDE DOOR THE SILVER HANDLE BROKE RIGHT IN HALF CUT MY HAND BUT I JUST CLEANED AND BANDAGED MY HAND. I COULDN'T AFFORD TO FIX IT SO I LOOKED UP THE PART . ITS A $50 BUT THEY WANT $250 AT THE DEALER. I FINALLY GOT SOME MONEY TOGETHER AND BECAUSE IT WAS WINDER AND ONE TOME THE WINDOW WAS FROZEN AND THE DOOR DIDN'T CLOSE GOOD WHEN I GOT IN SO I HAD TO STOP AND CLIMB OUT OF TBE CAR FROM THE PASSENGERS SIDE WITH A BAD BACK TOO. IM DISABLED. IT COULD HAVE BERN A DANGEROUS SITUATION BUT ANYWAY I HAS TO GATHER THE MONEY AND FIX IT BECAUSE I KNEW I COULDN'T CONTINUE TO CLIMB OUT THE PASSANGER SIDE AND WITH THE HANDLE BROKE AND THE COLD WEATHER CAUSING THE WINDOW TO BE FROZEN I HAD NO CHOICE. EVERYONE IS RIGHT GMC SHOULD BE RESPONSIBLE AND WE SHOULD BE REFUNDED OUR MONEY AND AND ISSUES WE WENT THRU. ITS NOT A CHEEP CAR AND THIS PART IS LIKE MADE OF PLASTIC AND ITS $50 AND THE DEALER IS OVR CHARGING. ITS ALL WRONG. IM TIRED OF CHEVY. I DON'T KNOW WHY I BOUGHT THIS CAR.
electrical system,engine1 injury
NHTSA #10726227
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT NOTICED A LEAK OF HOT AIR/LIQUID UNDER THE DASHBOARD COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE CONTACT WAS BURNED FROM THE HOT WATER LEAKAGE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL SWOOSH NOISE WHEN MAKING TURNS, WHICH CREATED A HOT MIST INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
fuel/propulsion systemfire
NHTSA #11527554
I left vehicle running on my concrete driveway while I ran in the house to get my father for an errand. When I came outside and went to get into the vehicle I noticed a fire in the front of the rear wheel on the driver's side kind of dripping flames from the vehicle on to the concrete. Luckily I reacted quickly enough to release the parking brake. [Car is a manual transmisson]. The car drifted forward [driveway has small downhill pitch]and I turned the motor off. Then I [luckily] ran over to a hose and brought it to the vehicle to extinguish the fire.
unknown or otherfire
NHTSA #10628463
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT A HOUR AFTER PARKING, THE VEHICLE CAUGHT ON FIRE. THE CONTACT WAS NOT PRESENT WHEN THE FAILURE OCCURRED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
seatsfire
NHTSA #10485148
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE HEATED SEAT WARMER FOR THE FRONT DRIVER'S SEAT CAUGHT ON FIRE. THE CONTACT STATED THAT THE VEHICLE WAS POWERED OFF AT THE TIME OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO PROVIDE A SPECIFIC CAUSE FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 36,000.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.