this model year2 EU Safety Gate alerts naming this model are classed as a serious risk. Check the production dates against this car.
this model year7 further recall campaigns cover this model year. Ask a dealer which remain outstanding on this car.
this model yearOf 732 owner complaints for this model year, around 8% describe 2 deaths, 39 injuries, and 20 fires. These are unverified owner accounts, but the pattern is worth reading before buying.
Almost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
Recalls for this model year
7 recalls on record
16V502000
ELECTRICAL SYSTEM:IGNITION
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
13V360000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
12V288000
ENGINE AND ENGINE COOLING
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
11V273000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
11V270000
STEERING:GEAR BOX:SHAFT SECTOR
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
Remedy: DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
11V221000
STEERING
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
EU recalls for this model
2 Safety Gate alerts name this model· 2 classed as serious risk
Chevrolet AVEO T300, CRUZE, ORLANDO, TRAXSerious riskInjuries
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Chevrolet Cruze, Orlando, Trax, AveoSerious riskInjuries
The propellant in the inflator of the driver airbag may deteriorate over time. If the airbags deploy, it could result in fragments of the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.
Owner complaints for this model year
732Complaints
38Involved a crash
20Involved a fire
39Injuries
2Deaths
Most reported components
engine257
power train193
electrical system96
service brakes76
unknown or other75
electronic stability control (esc)75
Read 15 of the most serious reports
vehicle speed control,unknown or other2 deathscrash
NHTSA #11150727
ON OCTOBER 19,2018 MY IN LAWS WERE TRAVELING NORTH ON ROUTE 61 IN PENNSYLVANIA. THEY CAN TO A RED LIGHT AND RAN INTO THE BACK OF A MINIVAN AND THE AIRBAGS DEPLOYED. THEN WE DONT KNOW WHAT HAPPENED, BUT THE CAR ACCELERATED AND WENT THE LENGTH OF A FOOTBALL FIELD AND THEY HIT A POLE AND MY MOTHER IN LAW DIED INSTANTLY AND MY FATHER IN LAW DIED AT 5:10 AM.MY CONCERN IS WHY ISN'T IT AN INDUSTRY STANDARD THAT ONCE THE AIRBAGS ARE DEPLOYED THE THROTTLE DOESN'T SHUT DOWN. IF THE THROTTLE WOULD HAVE NOT WORKED THEY WAY STILL BE ALIVE.IF YOU CANT HELP ME COULD YOU SEND ME IN THE RIGHT DIRECTION.
structure,unknown or other4 injuries
NHTSA #10874606
THE CHROME PLATING ON BOTH THE FRONT DRIVER AND PASSENGER INTERIOR DOOR HANDLES STARTED TO PEEL OFF WHICH CREATED SHARP EDGES ON THE HANDLES IN WHICH I AND OTHERS HAVE CUT OURSELVES ON. I HAD TO CHIP SOME OF THE CHROME PLATING OFF AND WRAP THE HANDLES WITH TAPE TO PREVENT MYSELF AND MY KIDS FROM GETTING CUT ON THE PEELING CHROME FINISH.
air bags2 injuriescrash
NHTSA #11350195
IN A FRONT IMPACT CRASH GOING 60 MPH THE CRUZE HIT A GUARDRAIL CABLE DESTROY THE FRONT OF CAR AND NO AIRBAGS WENT OFF.
air bags,structure,unknown or other2 injuriescrash
NHTSA #10966353
ACCIDENT, ON JAN 15 2017, VEHICLE WAS TURNING INTO A RESTAURANT PARKING LOT FROM A HIGHWAY AND HIT BY A F150 PICKUP ON THE FRONT END AND WHOLE PASSENGER SIDE, GOING ABOUT 15 MPH AND OTHER VEHICLE WAS TRAVELING 50MPH, NONE OF THE 10 AIR BAGS DEPLOYED, HAVE SHOULDER INJURY 3 DAYS FOLLOWING ACCIDENT, VEHICLE WAS TOWED TO COLLISON, SHOP & WAS MADE AWARE THAT THE FRAME OF THE VEHICLE FROM FRONT END TO REAR WAS SHATTERED, THE VEHICLE WAS MOVING AND TURNING INTO A BUSINESS, THE INSURANCE COMPANY DEEMED THAT THE VEHICLE WAS TOTALED. NO AIR BAGS EVER DEPLOYED, IF THERE WERE A PASSENGER THEY WOULD HAVE DIED.
steering,electronic stability control (esc),service brakes2 injuriescrash
NHTSA #10596001
ON APRIL 30 2014, AROUND 11:00 AM THE CAR WAS TAKEN FOR SERVICE TO A CHEVROLET DEALER FOR A WHEEL ALIGNMENT,STEERING AND SUSPENSION SYSTEM INSPECTION AND AIR PRESSURE CONDITION CHECK, THE CHEVY CRUZE WAS AT THE SERVICE DEALER FOR APROX FOUR HOURS, WE THEN CAME HOME, AROUND 5:30 WE WENT TO A SHOPPING CENTER TO BUY SOMETHING AND ON THE WAY BACK HOME, APROX SIX BLOCKS FROM OUR HOME WE STOP ON A STOP SIGN ON A CURB/ANGLE STREET DIVIDER BY A SMALL CURB WITH TREES, WE THEN TRY TO PROCEED AND BARE RIGHT BUT THE CAR MADE SOME KIND OF A NOISE AND WENT LEFT GOING OVER SMALL CURB AND HITTING A TREE, WE WHERE GOING APROX 15 TO 20 MPH AT THE TIME OF IMPACT THE POLICE CAME AND MADE A REPORT, NO SUMMONS WHERE ISSUE BECAUSE THE POLICE OFFICER LOOK AT THE SCENE AND COMMENT THAT IT LOOKS LIKE THE CAR LOSS POWER/ CONTROL OF THE STEERING ,BRAKES AND COULD NOT BE CONTROL. THE CAR WAS A TOTAL LOSS SINCE IT WAS DAMAGES IN FRONT/ENGINE/AIR BAGS/ETC. WE KNOW FOR FACTS THAT THIS 2011 CHEVROLET CRUZE HAVE MANY RECALLS INCLUDING STEERING SHAFT SEPARATIONS/BRAKES/STEERING PROBLEMS.ETC. *TR
steering2 injuriescrash
NHTSA #10399974
TL* THE DRIVER OWNED A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 65 MPH WHEN THE VEHICLE BEGAN TO STEER INDEPENDENTLY CAUSING THE CONTACT TO TRAVEL OFF THE ROAD. THE DRIVER WAS UNABLE TO CONTROL THE VEHICLE WHICH RESULTED IN A CRASH. A POLICE REPORT WAS FILED AND BOTH THE DRIVER AND PASSENGER WERE REPORTED INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE LOT. THE CONTACT WAS NOT SURE IF THE FAILURE HAD BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN AND THE VIN WAS UNAVAILABLE.
structure2 injuries
NHTSA #10594997
I BOUGHT A 2011 CHEVY CRUZE FROM A OWNER, AND I DID NOT PAY ATTENTION TO THE PASSENGER DOOR HANDLE UNTIL AFTER I BOUGHT IT. THE THIN METAL WAS COMING OFF THE HANDLE. I TOUCHED IT AND IT CUT MY FINGER. I CALLED THE CHEVROLET PLACE CLOSE TO MY AREA AND THEY QUOTED ME A PRICE OF $80.00. I CALLED GMC, SINCE THE CAR IS FAIRLY NEW, AND DID NOT GET ANY HELP. I TOOK THE CAR TO THE LOCAL DEALERSHIP, AND THE OFFICE MANAGER CAME OUT (HE WAS IN A WHEELCHAIR) TO LOOK AT THE DOOR. HE TOUCHED IT AND IT CUT HIS FINGER. I WAS CONCERNED ABOUT SOMEONE GETTING A CUT FROM THAT METAL SO I PAID TO HAVE THE HANDLE REPLACED. MY MAJOR CONCERN IS IF THIS CONTINUES TO HAPPEN WITH THESE DOOR HANDLES IN LESS THAN 3 YEARS OLD, AND SOME ONE IS DIABETIC, OR A SMALL CHILD GETS CUT AND INFECTED IT WOULD NOT BE A GOOD THING. WHEN I SAID THIS TO THE OFFICE MANAGER, HE INFORMED ME HE WAS A DIABETIC. I HAVE WENT ONLINE AND SAW ALL THE RECALLS FOR THIS PARTICULAR CAR. THE PREVIOUS OWNER ASSURED ME HE HAD THE RECALLS FIXED, BUT I DID NOT REALIZE THERE WERE SO MANY UNTIL AFTER I BOUGHT THE CAR. I PAID CASH FOR THIS CAR AND HAVE YET TO GET A TITLE. I CONTINUE TO CALL THE OWNER WHO EITHER IGNORES ME OR ISN'T GETTING MY CALL. I CALLED HIS WIFE YESTERDAY AND SHE ASSURED ME HER HUSBAND HAD THE TITLE. I HAD RECENTLY CALLED THE PREVIOUS OWNER AND ASK FOR PAPERWORK WHERE THE RECALL WORK WAS DONE. I HAVE HAD NO RETURN CALLS... AT THIS POINT WHAT SHOULD I DO? I FEEL LIKE I'VE BEEN SHAFTED, BUT I PAID 13000.00 FOR THE CAR AND THE PREVIOUS OWNER ASSURED ME I WOULD NOT HAVE TO PAY ADVELORUM TAXES, HE SAID THIS WAS TAKEN CARE OF. NOW ACCORDING TO THE TAG OFFICE I WILL HAVE TO PAY ANOTHER 800.00 OR SO FOR THE TAG WHICH I CAN'T GET WITHOUT A TITLE. *TR
structure2 injuries
NHTSA #10576084
THE FRONT CHROME INTERIOR DOOR HANDLES ON MY 2011 CHEVY CRUZE THAT I PURCHASED IS PEELING OFF. THE EDGES OF THE CHROME ARE EXTREMELY SHARP. BOTH MY WIFE AND I HAVE CUT OUR FINGERS ON BOTH FRONT DOOR HANDLES WHILE EXITING THE VEHICLE. IT IS NO PAPER CUT EITHER. PRETTY DEEP AND PAINFUL. I ENDED UP PLACING TAPE AROUND THE HANDLES AS A QUICK FIX FROM BEING CUT. WHEN I CONTACTED THE DEALERSHIP, I WAS TOLD IT WOULD BE $150 FOR A NEW HANDLE AND THAT IT DID NOT INCLUDE INSTILLATION. AFTER READING NUMEROUS COMPLAINTS ONLINE AND OBSERVING A COPY OF A LETTER FROM CHEVROLET ADMITTING THERE IS A DEFECT IN THE HANDLES, I WONDER WHY THERE HAS NOT BEEN A RECALL AS OF YET ON THIS ISSUE. *TR
air bags,engine1 injuryfirecrash
NHTSA #11152220
DIRECT IMPACT WITH 1200 POUND COW WHILE DRIVING ON A STATE HIGHWAY, THE AIRBAG DID NOT DEPLOY. ENTIRE CAR ENGULFED IN FLAMES AS THE ENGINE IMMEDIATELY STARTED FIRE. TOTALLED. WHY DIDN'T THE AIRBAG DEPLOY? SERIOUS INJURY. SERIOUS SAFETY ISSUE. I HAVE PURCHASED 2 CRUZE'S BECAUSE OF THE SAFETY FEATURES. THIS IS SO NOT SAFE AND SO UNACCEPTABLE
engine1 injuryfire
NHTSA #10468034
TL* THE CONTACT OWNED A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A STRANGE ODOR EMITTED INSIDE OF THE VEHICLE. THE CONTACT SAFELY MANEUVERED TO THE SHOULDER AND STOPPED. UPON EXITING, A BALL OF FIRE FORMED UNDERNEATH THE VEHICLE AND THE VEHICLE IGNITED INTO FLAMES. THE CONTACT SUFFERED MINOR BURNS TO THE FACE. THE FIRE DEPARTMENT APPEARED ON THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED DUE TO THE FIRE. THE CONTACT STATED THAT THE FAILURE OCCURRED NOT TOO LONG AFTER A ROUTINE OIL CHANGE. AFTER THE FIRE, THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID 12V288000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 21,017....UPDATED 02-13-13 *BF UPDATED 02/19/2013 *JS
air bags1 injurycrash
NHTSA #11639492
I was hit side impact my airbags didn’t deploy in the car they deployed under the hood I was hit by a vehicle doing approximately 50 miles an hour the airbag that was supposed to go off went off under the hood instead of in the car
steering,air bags,service brakes1 injurycrash
NHTSA #11386717
I LEASED A 2011 CHEVY CRUZE AND HAD IT LESS THAN 1 MONTH. DEER WERE IN THE RD, SO I SLOWED DOWN, THEN BRAKES LOCKED, I WENT OVER AN EMBANKMENT INTO A LIGHTPOLE. TOTAL LOSS, TRANSPORTED VIA EMS TO MMMHC HOSPITAL, UNCONSCIOUS FOR HALF HOUR MY MEMORY IS NOW HORRIBLE, I HAVE BAD HEADACHES, MY BACK IS HORRIBLE AND IM WITHOUT A VEHICLE. I WASNT DRIVING ABOVE SPEED LIMIT. NO COLLISION WARNING AND I'VE BEEN TO ER AND MY DR MANY TIMES
air bags,electronic stability control (esc)1 injurycrash
NHTSA #11330084
ME AND MY BOYFRIEND WERE DRIVING IN CALCUTTA OHIO WE WENT TO PULL OUT OF A PARKING LOT TO GO TO MCDONALD'S AND WE LOOKED BOTH WAYS AND WE WERE CLEAR TO GO AND BY THE TIME WE HIT THE CENTER TURNING LANE AND STARTED TO TURN INTO MCDONALD'S AND A JEEP CAME FLYING OUT OF NO WHERE AND OUR VEHICLES COLLIDED CAUSING FRONT END DAMAGE. THE AIR BAGS FAILED TO DEPLOY IN THE CAR. *TR
seat belts,service brakes1 injurycrash
NHTSA #11013963
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH AND DEPRESSING THE BRAKE PEDAL APPROACHING A STOP SIGN, THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING EASTBOUND. THE VEHICLE WAS LAUNCHED OVER THE MEDIAN WESTBOUND LANE AND LANDED IN A DITCH. THE SEAT BELT FAILED TO RETRACT AND CAUSED THE CONTACT TO SUSTAIN HEAD INJURIES AND BRUISES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
air bags,seat belts1 injurycrash
NHTSA #10816988
TAKATA RECALL - MY CAR WAS INVOLVED IN AN ACCIDENT, IN MOTION, ON A CITY STREET. MY AIR BAG DID NOT DEPLOY. MY SEAT BELT DID NOT HOLD ME. I TOOK A HIT TO THE HEAD, HAVING TO HAVE STICHES, ALONG WITH BOTH EYES TURNING BLACK/BLUE. *JS
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.