5 recalls and 79 owner complaints on record for this model year.
This page describes the model. To see how one particular car is equipped, and whether its identifier is valid, decode its VIN.
Decode a VINAlmost all of this describes the model year, not the individual car. Nothing here can tell you about this vehicle’s mileage, accidents or ownership — no identifier encodes those.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2024 Audi E-Tron and 2020-2024 Audi E-Tron Sportback vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
Remedy: Dealers will inspect and repair the brake booster, free of charge. Owner notification letters were mailed on October 1, 2024, and November 22, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P6.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Remedy: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Remedy: Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.
A manufacturing defect in the air suspension system may lead to a drop in the vehicle's level on one side. This can cause limited functioning of the suspension strut and can affect the driving dynamics, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
If the front passenger airbag is deployed as a result of an accident, the gas generator housing may burst or components of the gas generator housing may come loose and cause serious or fatal injuries to vehicle occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The torsion bar is defective and may easily break, leading the belt strap to unwind uncontrollably in the event of an accident. The protective effect of the seat belt would therefore no longer be assured which can lead to injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A combination of production issues (such as a torn anode tab, a folded cathode tab, a peeled-off cathode or a double production topic pouch crack) was found in some of the batteries' high-voltage modules. Over the service life of the vehicle, these issues, when combined, can increase the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A combination of production issues (such as a torn anode tab, a folded cathode tab, a peeled-off cathode or a double production topic pouch crack) was found in some of the batteries' high-voltage modules. Over the service life of the vehicle, these issues, when combined, can increase the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Due to a problem with the screw connection, the push rod linking the brake pedal and brake booster may become disconnected, causing the foot brake to malfunction. This can result in the loss of vehicle control, increasing the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The seat belt's retraction mechanism doesn't work properly. This may result in a loose roll and insufficient tension of the seatbelt, increasing the risk of an injury in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Overtightening of the screws connections on the brake hoses can lead the screws to break and brake fluid to start leaking. This can cause the failure of one brake circuit, reducing braking performance and compromising driving stability. This increases the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A combination of production issues (such as a torn anode tab, a folded cathode tab, a peeled-off cathode or a double production topic pouch crack) was found in some of the batteries' high-voltage modules. Over the service life of the vehicle, these issues, when combined, can increase the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
The electronic stabilisation control unit's pump motor may be missing up to all three screws. This can lead to the pump motor's detachment and can cause hydraulic brake failure, increasing the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
A combination of production issues (such as a torn anode tab, a folded cathode tab, a peeled-off cathode or a double production topic pouch crack) was found in some of the batteries' high-voltage modules. Over the service life of the vehicle, these issues, when combined, can increase the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Voltage losses in individual cell modules of the high-voltage battery may lead to thermal overload. This could lead to an increased risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Matched on brand and model name — Safety Gate publishes no VIN. Check the production dates, and quote the recall code to a dealer.
DUE TO AN ACCIDENT, FRONT AIRBAG WAS DEPLOYED CAUSING A DEEP LACERATION AND A THUMB DISLOCATION TO MY RIGHT HAND ( ACCIDENT WAS ON THE LEFT SIDE AND DIDN'T HIT DRIVER DOOR ) BLOOD STAIN WAS ON THE STEERING WHEEL, ESCALATED THE ISSUE TO AUDI USA STATING THAT THE AIRBAG DEPLOYMENT CAUSED A SERIOUS INJURY THAT COULD HAVE BEEN FATAL BUT THEY SAID THAT AIRBAGS WERE DEPLOYED AS DESIGNED
The contact owned a 2019 Audi E-Tron. The contact stated that while the vehicle was parked in a garage, there was a sudden odor of smoke detected. The contact stated upon discovering the smoke, the contact noticed fumes and flames coming from the engine compartment and the rear undercarriage. The contact stated the vehicle was unoccupied at the time of the fire. The fire was extinguished by the Fire Department. A Fire report was filed. A Police report was not filed. The dealer was contacted. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
The contact owned a 2019 Audi E-Tron. The contact had pulled into a charging station and had plugged the vehicle in to charge the battery. The contact stated she heard a loud boom 20 minutes after having plugged the vehicle into the charging station. The contact saw white smoke issuing from the rear of the vehicle and then she saw flames issuing from the rear driver-side wheel. The contact stated that prior to the fire department's arrival a passerby and a store employee, from a store that she was parked in front of, extinguished the flames with chemical hand-held fire extinguishers. The contact stated the vehicle was towed to her insurance provider's impound lot for investigation. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000.
Last night, driving home from the airport, I stopped for a charge at an Electrify America charging station in San Diego, CA. Charging station ID is 200143-03. At the start of the charge, the port caught on fire, shot flames about a foot from the car. Obviously, after the flames subsided, I unplugged it. The DC high voltage pins are melted. I drove home without charging, driving slowly to maximize range and make it home. Luckily, I was not injured by the fire. The vehicle did not report any warnings, errors, codes, or anything. It seems functional. I have not attempted to charge it at home. I reported the incident when it occurred to Electrify America. Their case number is [XXX]. This morning I reported the incident to Audi USA. Their reference number is [XXX]. I informed the Audi representative that I would be making this report. The exact cause is unclear. It could be a problem with the charging station or its plug. However, it is clear that its safety systems did not detect the short circuit and stop the high voltage current from flowing. Curiously, there is also not a "big red button" to push on the charging station to shut it down (to prevent anyone else from using the station) - I had to ask the rep to remotely disable the station until their team could look at it. Or, it could be a problem with the vehicle. It has successfully charged several times at Electrify America (Audi's preferred vendor, because they are a Volkswagen company), and it charges nightly at home without issue. But perhaps something on the vehicle side caused the system to short circuit. At this time, I am awaiting guidance from the local Audi dealer on how to get it inspected. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
In a parking lot after backing out from the spot and entering car in drive mode - there was spontaneous, sudden, uncontrollable acceleration and spinning of 360 degree on extreme speed bringing the car in the same spot and stopped only with colliding with other parked vehicle on passanger side , pushing it further and damaging another parked car. During the spin process it front of the car first collided rear end of the car parked on driverside, than curb ,than the back of the car parked on passanger side. This entire event happened in fraction of a second without knowledge of the driver , immediately after the car was put in D mode from R mode . Suspecting some sort of TECHNICAL/ MECHANICAL FAILURE that should be further investigated for general safety. The car was regularly serviced at Audi dealership and there was on going issue with SOS SYSTEM notification trigger, which was addressed to Audi dealership multiple times and they tried to resolve it . The latest same issue was handled almost around a month of the accident. This car is technologically extremely advanced car and has every safety features in built. None of the features came on rescue to notify / stop the car . Even airbag didn't blew up on multiple collisions during that undescribable spontaneous acceleration and spinning of a STANDING CAR! Both Audi USA and GEICO are informed about the accident and they have assured investigating the incident too.
When vehicle is in drive or reverse, it rolls forward and backwards when no throttle is applied (as if in neutral), vehicle hit a structure because it rolled back at a rapid pace due to an incline. Audi needs to implement a feature to prevent the vehicle from rolling when at a near stop and the vehicle is in drive or reverse.
ON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD FOR SEVERAL SECONDS AS THE DRIVER PUSHED HARDER ON THE BRAKE, TRIED TO SHIFT THE CAR OUT OF DRIVE, FINALLY STOPPING THE CAR BY PUSHING THE POWER BUTTON. THE CAR WAS IMMEDIATELY TOWED TO THE DEALER AFTER THE ACCIDENT, AND THE DEALER AND AUDI OF AMERICA WAS IMMEDIATELY NOTIFIED OF THE INCIDENT. AUDI FINALLY SENT AN ENGINEER TO INSPECT THE CAR ON FEB. 14, 2020. ACCORDING TO AUDI, THE ACCELERATOR AND BRAKE PEDALS WERE OPERATING PROPERLY AT THE TIME OF THEIR INSPECTION, AND THE CAR'S DATA RECORDER REVEALED NO INFORMATION REGARDING THE ACCIDENT. THEY CONCLUDE THAT THE ABSENCE OF EVIDENCE EXONERATES THE CAR AND AUDI. INASMUCH AS THE ACCIDENT HAPPENED EXACTLY AS DESCRIBED ABOVE, THE ABSENCE OF ANY DATA ON THEIR RECORDER, IF TRUE, AND THE PROPER FUNCTIONING OF THE PEDALS UPON LATER INSPECTION, ARE NOT EVIDENCE THAT THE ACCIDENT DID NOT HAPPEN AS DESCRIBED AND THE ABSENCE OF SOME ELECTRONIC MALFUNCTION THAT IS LIKELY TO HAVE OCCURRED AS BEING THE CAUSE. THEREFORE, THIS VEHICLE IS INHERENTLY UNTRUSTWORTHY AND UNSAFE. *TR
Multiple times and at random times the vehicle reports "Central locking: malfunction! See owner's manual". When this happens, the driver's door is completely locked and driver cannot exit the vehicle. Door cannot be opened from outside either. So far this has only caused real delays, but this is a safety issue. I have reported the problem to Audi dealer but they advised that Audi has instructed them to apply software updates and not replace any parts. While the issue continues to re-appear, the dealer has dragged their feet to the point that vehicle is now out of the standard warranty. In researching the issue, this seems to be widely spread on Audi after 2019. Mine vehicle is a 2019 Audi e-tron quattro prestige.
THE REAR COOLANT BOTTLE FOR THE DRIVE MOTOR IS COMPLETELY FULL, HV FAULTS ARE STORED. BATTERY IS IN "WARNING" CONDITION, J840 STORES INTERNAL MALFUNCTION FAULTS. ADDITIONAL DIAGNOSIS IS NECESSARY FOR THE HV SYSTEM, AND THE REAR DRIVE MOTOR WILL NEED TO BE REPLACED. FOUND CELL IMBALANCE FAULTS STORED, FOUND J840 BATTERY MODULE IS FAULTY AND MUST BE REPLACED. FURTHER DIAG IS NECESSARY, MULTIPLE FAULTS ARE PREVENTING THE VEHICLE FROM MOVING, FAULTS SET ON 06/22/26. HV AND DRIVE MOTOR FAULTS ARE NOT LIKELY TO BE RELATED TO ANY IMPACTS OR DAMAGE, MALFUNCTIONS ARE ELECTRICAL AND INTERNAL.
My 2019 Audi e-tron will not charge. The charging indicator turns red after a few seconds and charging stops. The issue happens with both my home charger and Electrify America public chargers. The vehicle does not make the normal charging connection/clicking sound. This appears to be a charging system or high-voltage electrical issue. I am concerned about a potential safety defect because the vehicle cannot reliably charge and may leave the vehicle unusable. We have had a lot of heavy rain recently, and I am concerned that moisture or water intrusion may be related to the charging failure. The vehicle will not charge and the charging light turns red after a few seconds. The issue occurs with both my home charger and Electrify America chargers.
The car stayed for 4 weeks at the dealership and he didn’t able to do the recall
am writing to file a formal complaint regarding my recent experience with the service department at Audi of Cherry Hill concerning my Audi e-tron. My vehicle remained at your dealership for approximately four weeks, during which time no repairs or meaningful progress were made. Instead, I was informed that I would need to approve approximately $13,000 in diagnostic fees before the vehicle would even be inspected or touched. I find this completely unreasonable and unacceptable, particularly given that my vehicle sat idle at your facility for an extended period without any justification. In addition, I am extremely dissatisfied with the customer service and conduct of an employee named Khern. He explicitly identified himself to me as a manager; however, after speaking with other staff members, I discovered he is not a member of management and works at the service intake desk. Furthermore, when I requested to speak with the actual service manager or another member of leadership to discuss my concerns, Khern actively refused to contact them or allow me to escalate the matter. As a customer, I expect honesty, transparency, and the ability to speak with management when a situation cannot be resolved at the front desk. Instead, I was misled, ignored, and left without assistance while my vehicle sat unrepaired for weeks. I request the following actions in response to this letter: A written explanation as to why my vehicle remained at the dealership for four weeks without any diagnostic progress or work being performed. A detailed, line-item justification for the approximately $13,000 diagnostic estimate presented to me before repairs would begin. An explanation regarding why frontline staff denied my explicit requests to speak with a dealership manager. A direct response from the actual Service Manager or General Manager addressing these concerns and outlining how this matter will be resolved.
Airbag detection system continues to malfunction. When driving at random times it states the detection system is currently unavailable as well as all the function buttons on the steering wheel.
“Electrical system malfunction- Please park vehicle safely”popping up on the dashboard. This is the second incident of such. Then “ a low battery charge “ warning while charging the car. Warning adds “ battery will charge while driving”. We called the dealer the first time and told to monitor but ok to drive. Then today while traveling almost 3 hours away from home, message pops up again. Dealer contacted and said ok to drive but bring the car asap in shop. Challenges - safety of travelers as issue limits ability to truly know state of charging battery , risk of crash as electrical system main part of EV car. Unsafe conditions putting lives at risk.
Component: Tires (Front Left) Continental Cross Contact LX 265/45 R21 Incident Description: Driving at highway speed, the front left tire suffered a catastrophic tread delamination. The flailing tread tore the fender and charging cover off of the vehicle. No impact or road hazard occured due to smart manuvering and proximity to the shoulder to pull over. However, this could have been deadly with a family with young children in the car and others on the road. This could have been a near fatal event. The car is currently being looked at by the autobody shop and insurance. There were no warnings or other symptoms prior that would have indicated any issue.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.