3 recalls and 85 owner complaints on record for this model year.
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WHILE DRIVING 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED BACK AND SHOULDER PAIN. *AK
TL* THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RESET THE CODES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO INDICATED THAT THE ENGINE MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED WHILE DRIVING 60 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPLARTMENT. THE CONTACT MENTIONED THAT THE FIRE HAD CONSUMED AND BURNED THROUGH THE HOOD AROUND TO THE FRONT DRIVERS SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES HAD BEEN SUSTAINED. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN ID NUMBER: 11V267000 (FUEL SYSTEM, OTHER), NHTSA CAMPAIGN ID NUMBER: 07V375000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN ID NUMBER: 08V157000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS DESTROYED. THE CONTACT WAS AWAITING AN INSURANCE ADJUSTOR TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,434. UPDATED 08/25/14*LJ UPDATED 09/5/2014 *JS
THE FIRE STARTED UNDER DASHBOARD AS I WAS DRIVING. I STOPPED THE CAR IN THE MIDDLE OF THE ROAD AND QUICKLY JUMPED OUT THE CAR WHEN SAW A FLAME. THIS WAS THE MOST FREIGHTING EXPERIENCE IN MY LIFE. *TR
ON MAY 3, 2013, I WAS DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 10MPH. SUDDENLY, I BEGAN SMELLING SMOKE. I THOUGHT THE SMOKE WAS COMING FROM NEARBY TRUCKS. HOWEVER, SOON AFTER, SMOKE WAS PROFUSELY COMING THROUGH MY GLOVE COMPARTMENT. I PULLED OVER, TURNED THE CAR OFF, AND EXITED THE CAR. ABOUT 5 MINUTES LATER, THIS VEHICLE ENGULFED IN FLAMES, BEGINNING WITH THE HOOD! THE WIND SHIELD THEN SHATTERED APPROXIMATELY 3 MINUTES LATER. BY THIS TIME, THE FIRE DEPARTMENT ARRIVED AND BATTLED THE FIRE APPROXIMATELY 20 MINUTES. THERE WAS NO PREVIOUS SIGN THAT CAR SERVICE WAS NECESSARY. FURTHERMORE, ACCORDING TO THE DEALER AND DMV, 3 MONTHS AGO, THERE WAS A CLEAN EMISSIONS AT THE TIME OF PURCHASE. *TR
2003 A6 QUATTRO AVANT 3.0 CAR RAN FINE DRIVING TO WORK. WHEN LEAVING AT END OF DAY, STARTED CAR AND IT RAN VERY ROUGH I DECIDED TO REVERSE BACK INTO PARKING SPACE AND AT THAT POINT NOTED SMOKE COMING FROM UNDER HOOD (CAR HAD RUN FOR APPROXIMATELY 20 SECONDS). TURNED OFF ENGINE, OPENED HOOD, AND FOUND THE DRIVERS SIDE REAR COIL PACK BURNING. EXTINGUISHED FLAME USING A BASEBALL CAP TO SMOTHER IT OUT. COIL PACK CONTINUED TO SMOKE AND REIGNITE DUE TO BURNING INSIDE COIL PACK. JAMMED SCREWDRIVER INTO PACK TO ROOT OUT FLAME. HAD CAR TOWED TO AUDI DEALER - AWAITING REPAIR. THERE IS AN ACTIVE RECALL CAMPAIGN FOR BAD COIL PACKS (28F2 / J1) - RECALL STATES CHECK ENGINE LIGHT MAY COME ON AND CAR WILL RUN ROUGH, FURTHER RECOMMENDS RETURING VEHICLE TO DEALER AT THAT TIME. THERE IS APPARENTLY TWO WAYS THE PACK CAN FAIL - A FAULT ON THE HIGH VOLTAGE END JUST BYPASSES THE SPARK TO THE ENGINE BLOCK CAUSING A MISFIRE. A FAULT AT THE LOW VOLTAGE END RESULTS IN A SHORT AND MOST LIKELY A FIRE. THIS POTENTIAL FOR FIRE IS UNDERSTATED BY AUDI AND SHOUD BE CLEARLY IDENTIFIED IN THE RECALL CAMPAIGN TO ENSURE THE RIGHT URGENCY IS PLACED ON THIS ISSUE. THE FACT IS, I WAS ABLE TO REACT AND EXTIGUISH THE FIRE, HAD THIS OCCURED IN OTHER CIRCUMSTANCES THE CAR WOULD MOST LIKELY HAVE COMPLETELY BURNED. *TR
I WAS DRIVING MY 2003 AUDI A6 3.0 QUATTRO ON THURSDAY 04/03/2008 AROUND 10:30PM. I WAS TRAVELING 25MPH ON SYLVAN AVENUE IN ENGLEWOOD CLIFFS, NJ THE CHECK ENGINE LIGHT ILLUMINATED ON MY DASH BOARD AND STARTED FLASHING, I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD TO DIAGNOSE THE PROBLEM, WHEN I PULLED OVER I SAW SMOKE COMING OUT FROM UNDER THE HOOD OF MY CAR. I IMMEDIATELY TURNED OF THE VEHICLE AND POPPED THE HOOD TO SEE WHAT WAS GOING ON... I POPPED THE HOOD TO FIND THE IGNITION COIL ON THE THIRD CYLINDER (BACK LEFT CYLINDER) HAD STARTED ON FIRE WITH ABOUT 12INCHES OF FLAMES. THANK GOD THIS ALL HAPPENED I ABOUT 30 SECONDS AND I WAS ABLE TO GET THE FIRE OUT, OTHERWISE THE WHOLE CAR WOULD HAVE BURNED TO THE GROUND. IF I WAS STUCK IN TRAFFIC OR ON THE HIGHWAY THIS CAR WOULD HAVE MOST DEFINITELY BURNED TO THE GROUND. I FEEL VERY LUCKY MY TWO YEAR OLD DAUGHTER WAS NOT IN THE CAR WITH ME. NEVERTHELESS, THE IGNITION COIL IS COMPLETELY MELTED AS WELL AS THE WIRING HARNESS. I ALWAYS HAVE DONE ALL THE MANUFACTURER RECOMMENDATIONS ON THE VEHICLE AND THE CAR WAS JUST AT THE DEALER SERVICE CENTER ON 04/01/2008 FOR MAINTENANCE, I HAD THEM LOOK OVER THE WHOLE CAR AND THEY SAID EVERYTHING WAS FINE. AFTER SPEAKING TO SERVICE TECHNICIANS AT AUDI I HAVE FOUND THIS TO BE A COMMONLY RECURRING PROBLEM WITH THEIR IGNITION COILS, SPECIFICALLY PERTAINING TO THE THIRD CYLINDER, THEY CLAIM IT OVERHEATS BECAUSE THE DESIGN IS TO CLOSE TO THE CATALYTIC CONVERTER. ALL I KNOW IS SOMETHING SHOULD BE DONE, I HAVE PICTURES OF THE DAMAGE WHERE YOU CAN CLEARLY SEE SOME TYPE OF ELECTRICAL MALFUNCTION THAT I WOULD BE MORE THEN WILLING TO SHARE. PLEASE SOMEONE DO SOMETHING BEFORE A LIFE IS LOST FROM THIS MANUFACTURER ERROR.!!! *TR
During recent heavy rains, all of a sudden the car's transmission that had been working fine, after having been parked briefly pointing slightly down hill, no longer functioned properly, and had apparently gone into "LIMP Mode". after talking with Mechanics and doing research, we checked the carpet areas and determined and documented the car's interior was very wet, both in front and in the rear areas, with evident moisture and corrosion under the battery and cabin air filter areas and rear wheel well area. The Transmission no longer shifts properly and the car is not able to be safely driven. Apparently there is a well known design flaw in the Audi C5 A6 vehicles where multiple drains frequently fail. apparently there are 2 very hard to access drains under the battery, under the battery tray, and also the cabin air filter seal to the sidewall is prone to failure. I'm told that there is a "soft" NTSB Audi Recall on this. Please advise.
please see prior form submission re transmission...please confirm receipt of earlier entry.
THE GAS TANK OR COMPONENTS OF THE TANK ARE LEAKING GAS WHEN MORE THAN A SMALL AMOUNT OF GAS IS PUT INTO THE TANK. GAS LEAKS ALL OVER THE GROUND FROM THE TANK AND THE CABIN FILLS WITH GAS FUMES. MY 18 SON HAS BEEN DRIVING THIS CAR AND I WILL NOT ALLOW HIM OR ANYONE ELSE TO DRIVE THE CAR NOW. AFTER READING ONLINE THAT MANY PEOPLE HAVE THIS SAME PROBLEM, I AM SHOCKED THAT THIS IS NOT A RECALL WHEN IT COULD BE POTENTIALLY LIFE THREATENING AND THAT AUDI WANTS TO CHARGE 3K TO LOWER THE TANK AND REPAIR.
TL* THE CONTACT OWNS A 2003 AUDI ALLROAD. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING CLOCK SPRING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
TL* THE CONTACT OWNS A 2003 AUDI A6. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE CRANKSHAFT SENSOR WAS REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED, BUT WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 149,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.
CHECK ENGINE LIGHT ON, VEHICLE WILL NOT PASS EMISSIONS TESTING. AUDI DETERMINED THAT IT WAS DUE TO A FUEL LEAK FROM A CRACK IN THE PASSENGER SIDE REAR ROLLOVER VALVE. VEHICLE HAD BEEN RECALLED IN PAST FOR SIMILAR ISSUE (PERFORMED). TANK HAS 4 ROLLOVER VALVES, ONLY ONE (FRONT DRIVER) INCLUDED IN PRIOR RECALL. INITIAL QUOTED $3,300 TO REPLACE TANK. AUDI OFFERED TO PAY FOR REPLACEMENT TANK WITH THE EXCEPTION OF ~$600 (REPAIR ORDER ATTACHED). REPAIR COMPLETED ON 2/23/2017, CAR PASSES STATE INSPECTION. AS YOU CAN SEE BY THE "STAINING" IN THE ATTACHED PHOTO, THE LEAK WAS SIGNIFICANT DEALER THEN CALLS TO SAY THAT CAR NEEDS TO BE RETURNED TO PERFORM PRIOR RECALL ON THE NEWLY INSTALLED TANK. RECALL TO BE PERFORMED ON ONLY THE ONE ROLLOVER VALVE (DRIVER FRONT) THAT CAN BE ACCESSED WITH OUT REMOVING FUEL TANK. NOT THE VALVE THAT WAS LEAKING AND NECESSITATED THE REPLACEMENT. I REQUESTED THAT AUDI PERFORM RECALL ON ALL 4 ROLLOVER VALVES AS THEY INSTALLED A KNOWINGLY DEFECTIVE PART AND THE RISK OF ANOTHER CRACK/LEAK EXISTS. DEALER SAYS AUDI REFUSES. I HAVE MADE SEVERAL CALLS TO BOTH DEALER AND AUDI WITH NO RESPONSE FROM AUDI BEYOND A CONVERSATION WITH CUSTOMER SERVICE. CHECK ENGINE LIGHT BACK ON 5/08/2017. EMAILED DEALER ON 5/11/2017 (ATTACHED PDF) WITH MY REQUEST (AGAIN), AND HAVE RECEIVED NO CONTACT FROM AUDI. RETURNING CAR TO DEALER FOR RECALL ON THE ONE ROLLOVER VALVE ON 7/12/17. AUDI IS PUTTING THIS CAR BACK ON THE ROAD WITH THE STRONG POTENTIAL OF A FUEL LEAK.
I WAS DRIVING IN LIGHT RAIN AND SAW A SMALL PUDDLE OF WATER AHEAD SO I SLOWED DOWN AND WENT THROUGH IT AT 10MPH, ALL OF THE SUDDEN MY STEERING WHEEL LOCKS UP AND IS STUCK GOING RIGHT, GRINDING NOISE CAME FROM THE FRONT DRIVERS WHEEL. I SOMEHOW MANAGED TO GET THE VEHICAL TO A FIRE STATION AND PARK IT THERE AFTER 30M AND ONLY GOING 20FT THEN ALL OF A SUDDEN WHILE I'M PRESSING THE GAS PEDDLE THE HORRIBLE GRINDING NOISE COMES BACK AND THE CAR GOES NO WHERE IN DRIVE OR REVERSE.
SUNROOF EXPLODED WHILE TRAVELING ON THE FREEWAY.
Filed by owners of this model year and unverified by NHTSA — one person’s account, not an established fact.
VOLKSWAGEN IS RECALLING 68,240 MY 2001-2004 AUDI A6 QUATTRO VEHICLES EQUIPPED WITH 2.7L, 2.8L, OR 3.0L ENGINES AND MY 2001-2005 ALLROAD QUATTRO VEHICLES EQUIPPED WITH 2.7L OR 4.2L ENGINES. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMINUM VENTILATION LINE TO THE ROLLOVER VALVE NIPPLE MAY LEAD TO CRACKING OF THE NIPPLE. IF THIS HAPPENS, A FUEL LEAK MAY RESULT.
Remedy: DEALERS WILL REINFORCE THE NIPPLE ON THE ROLLOVER VALVE TO PREVENT LEAKAGE OR REPAIR THE CRACKING AT THE NIPPLE. THE RECALL BEGAN ON JUNE 27, 2008. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH HALOGEN LOW BEAM HEADLIGHTS, CERTAIN CONNECTOR PINS IN THE HEADLIGHT SWITCH CONNECTOR COME INTO CONTACT WITH EACH OTHER CAUSING A SHORT CIRCUIT. NOTE: VEHICLES WITH XENON LOW BEAM HEADLIGHTS ARE NOT AFFECTED BECAUSE THE CIRCUIT IN THESE VEHICLES CONTAINS A FUSE, WHICH PRECLUDES EXCESSIVE CURRENT FLOW IN THE CASE OF A SHORT CIRCUIT. AUDI S6 AND S6 AVANT VEHICLES ARE ALL EQUIPPED WITH XENON LOW BEAM HEADLIGHTS AND, THEREFORE, ARE NOT LONGER AFFECTED BY THIS RECALL.
Remedy: DEALERS WILL REROUTE THE WIRING HARNESS BY INSTALLING A JUMPER WIRING HARNESS. THE RECALL BEGAN ON DECEMBER 16, 2006. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
ON CERTAIN PASSENGER VEHICLES, IF A DRIVER'S KNEES PUSH AGAINST THE KNEE BOLSTER (CRASH ELEMENT) LOCATED UNDER THE DASHBOARD, IT CAN CONTACT THE HEADLIGHT SWITCH WIRING HARNESS, AND AN ELECTRICAL SHORT COULD OCCUR.
Remedy: DEALERS WILL INSTALL A PROTECTIVE COVERING ON THE KNEE BOLSTER (CRASH ELEMENT). IN ADDITION, THE WIRING HARNESS AS WELL AS THE FELT PROTECTOR ON THE LEFT SIDE OF THE DASHBOARD CARRIER WILL BE CHECKED, AND REPLACED IF NECESSARY. THE RECALL BEGAN ON JULY 26, 2004. OWNERS SHOULD CONTACT AUDI AT 1-800-822-2834.
Published by model year, not by VIN — may not apply to this vehicle, or may already have been done. Confirm with a dealer.