8 Rückrufe und 641 Halterbeschwerden für dieses Modelljahr erfasst.
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DRIVING AT APPROX. 2:30 PM IN INTERMITTENTLY RAINY CONDITIONS- I SUDDENLY FOUND MYSELF UNABLE TO CONTROL MY VEHICLE AND HAD TROUBLE SEEING MY SURROUNDINGS EVEN THOUGH I HAD NEW RAIN-X WIPERS ON. WHILE I APPLIED THE BRAKES THEY DID NOT WORK AS EFFECTIVELY AS THEY SHOULD. ADDITIONALLY, AFTER THE FIRST AND SECOND IMPACT (MULTIPLE VEHICLES WERE INVOLVED)- NO AIR BAGS DEPLOYED. I WAS THE ONLY PERSON IN THE VEHICLE AND STILL THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. RESULTED IN TWO FATALITIES IN ANOTHER VEHICLE WHILE I SUFFERED A HEAD INJURY, FACIAL FRACTURES THAT REQUIRED SURGERY, AND A BROKEN COLLAR BONE FROM THE SEAT BELT THAT I COULD NOT AFFORD THE MEDICAL INTERVENTION REQUIRED FOR REPAIR. *JS
TL*THE CONTACT OWNED A 2003 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. WHILE DRIVING OUT OF THE DITCH, SHE STRUCK A LARGE CULVERT AND THE VEHICLE WENT AIRBORNE. THE VEHICLE ROLLED SEVERAL BEFORE FINALLY COMING TO A STOP. THE PASSENGER SIDE SEAT BELT SNAPPED, WHICH CAUSED THE PASSENGER TO BE EJECTED FROM THE VEHICLE AND KILLED BETWEEN THE SECOND OR THIRD ROLLOVER. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER WAS HOSPITALIZED AND REMAINS IN SERIOUS CONDITION. THERE HAS BEEN NO EXPLANATION AS TO WHAT CAUSED THE PASSENGER SIDE SEAT BELT TO FAIL AND THE AIR BAGS TO NOT DEPLOY. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 108,000. ADDED INFORMATION 10.27/08 *CW UPDATED 10/27/08. *JB
THE CONSUMER INVOLVED IN A ROLL OVER ACCIDENT. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES AND THE FRONT PASSENGER'S SEAT BELT FAILED, THE PASSENGER WAS EJECTED FROM THE SEAT AND WAS KILLED. THE SEAT BELT AND AIR BAG EFFECTIVENESS WAS QUESTIONABLE. *AK *SC THIS COMPLAINT WAS NOT FILED BY THE CONSUMER. ODI FOLLOWED UP WITH THE PERSONAL INFORMATION PROVIDED AND THE CONSUMER WAS NOT AWARE OF THIS COMPLAINT. THE CONSUMER WHO WAS DRIVING THE VEHICLE WAS JUST RELEASED FROM THE HOSPITAL. THE CONSUMERS WIFE WAS KILLED IN THE CRASH AND COULD NOT REMEMBER THE DETAILS OF THE INCIDENT. CW POLICE DEPARTMENT WAS CONTACTED BY ODI. THE DRIVER LOST CONTROL WHILE TRAVELING ABOUT 68 MPH. MULTIPLE ROLLOVER. SEAT BELT ON PASS SIDE BUCKLED AFTER CRASH WITH SOME LOAD MARKS ON THE WEBBING. PASSENGER SIDE DOOR TORE FROM THE HINGE. CAUSE UNKNOWN. OFFICER INVESTIGATING CRASH DID NOT THINK A VEHICLE DEFECT WAS RESPONSIBLE FOR THE FATALITY. CRASH EXTREMEMLY SEVERE.
THE VEHICLE WAS REAR-ENDED AT ABOUT 45 MPH. THE BACK-END NOW FISHTAILS, AND THERE'S TREMENDOUS BODY-ROLL WITH THE SLIGHTEST TURN OF THE STEERING WHEEL. BODY WORK WAS COMPLETED TO REPAIR THE BECK-END, BUT NO WORK HAS BEEN DONE TO THE SUSPENSION. THREE SEPARATE TRIPS TO THE DEALER'S SERVICE DEPARTMENT CLAIM THAT THE EXCESSIVE BODY ROLL IS A CHARCTERISTIC OF THE CAR AND THAT THERE IS NO WORK TO BE PERFORMED. THE VEHICLE IS UNSTABLE AT BEST, AND DANGEROUS WHILE CHANGING LANES AT FREEWAY SPEEDS.*AK
THE 2003 ENVOY WE PURCHASED GAVE US NUMEROUS PROBLEMS, INCLUDING A NUMBER OF THE ONES OTHER OWNERS MENTIONED HERE, LIKE THE GLASS LIFTGATE THAT DOES NOT OPERATE PROPERLY, VARIOUS ELECTRICAL PROBLEMS, BUT ESPECIALLY THE OUTSIDE REAR VIEW MIRRORS THAT MOVE ON THEIR OWN NO MATTER HOW MANY TIMES THEY WERE SUPPOSEDLY FIXED BY SERVICE TECHNICIANS. THEY DO NOT STAY IN THE POSITION WE SET THEM IN, AND THE FUEL TANK LEAKING IS VERY DANGEROUS AS WELL AS INHALING FREON BECAUSE OF MALFUNCTIONING A/C SYSTEM. WHY IS GMC DOING NOTHING TO SOLVE THESE PROBLEMS? I CAN'T UNDERSTAND HOW THEY ARE GETTING AWAY WITH THIS SEEING THAT SO MANY OWNERS ARE HAVING THE SAME PROBLEMS. WHAT DO WE HAVE TO DO TO GET SOME HELP?*AK
DRIVING IN THE SNOW,BACK PASSENGER SIDE SLID RIGHT,LOST CONTROL HIT A TREE.
EVERY TIME YOU EXIT THE VEHICLE AND CLOSE THE DOOR OR TOUCH ANY THING THAT IS METAL AFTER EXITING THE CAR YOU GET SHOCKED....SPARKS FLY. I AM CONCERNED THAT SOMEDAY I WILL BE PUMPING GAS AND ONE OF MY CHILDREN IS GOING TO GET OUT OF THE CAR AND TOUCH SOMETHING AND SPARK AN EXPLOSION OR FIRE. *NM
TL* THE CONTACT OWNED A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL WHILE DRIVING 25 MPH ON A SLIGHTLY ICY ROADWAY. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT ALSO STATED THAT THE LIMITED SLIP DIFFERENTIAL SYSTEM FAILED TO ENGAGE DURING THE FAILURE. THE CONTACT, AS WELL AS A PASSENGER SUFFERED MINOR INJURIES DURING THE CRASH. IN ADDITION, THE DRIVER OF THE SECOND VEHICLE INVOLVED IN THE CRASH SUFFERED MINOR INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE LOT. AN AUTHORIZED DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE VEHICLE. THE FAILURE MILEAGE WAS 98,630. UPDATED 01/05/12*LJ UPDATED 01/09/12
1. NORMAL WINTER DRIVING IN NORTHEASTERN OHIO. 2. ANTI LOCK BRAKE SYSTEM FAILED TO OPERATE. THE RESULT WAS IMMEDIATE LOSS OF CONTROL OF THE VEHICLE, CAUSING IT TO SLIDE INTO ONCOMING TRAFFIC ON A RURAL COUNTRY ROAD WHERE IT WAS STRUCK BY AN ON COMING CAR. 3. THE CAR IS TOTALED AS ASSESSED BY THE INSURANCE COMPANY, NO REPAIRS MADE. *NM
ENTERING STRAIGHT STRETCH OF 2 LANE HWY.,I SWERVED TO MISS OBJECT IN MY LANE AND PART OF ADJACENT LANE. I COULD NOT STRAIGHTEN UP VEHICLE. THE VEHICLE ROLLED AND STRUCK A TREE. THE ENGINE WAS OFF AND THE AIR BAGS DID NOT INFLATE. MY DOOR WAS DAMAGED AND HAD TO BE CUT OFF TO FREE MYSELF. THE ENVOY WAS TOTALED. MY WIFE'S HARNESS DID NOT HOLD AND SHE WAS FACING THE REAR BETWEEN THE FRONT SEATS. THE SIDE AIR BAGS AND FRONT AIR BAGS DID NOT WORK. THE VEHICLE WAS WELL MAINTAINED WITH NEW TIRES AND BRAKES. I WAS LIFE FLIGHTED, AND MY WIFE WAS CARRIED BY AMBULANCE TO THE HOSPITAL WHERE WE SUSTAINED MULTIPLE INJURIES. *TR
I HAD BEEN IN A FRONT END COLLISION BY A DRUNK DRIVER TURNING DIRECTLY IN FRONT OF ME WHILE TRAVELING AT A SPEED OF ABOUT 50 MPH, 5 MPH UNDER THE SPEED LIMIT IN A 2003 GMC ENVOY SLT. I HAVE JUST SPENT 1700.00 ON THE VEHICLE AS THERE HAD BEEN A SERVICE SOON LIGHT ON ABOUT A MONTH AGO. MY CONCERN IS THAT THE AIRBAGS DID NOT DEPLOY? I AM VERY CONCERNED WITH REPLACING MY AUTO WITH THE SAME MANUFACTURER DUE TO THE SITUATION. I AM WONDERING IF THERE HAVE BEEN RELATED ISSUES. AT PRESENT I AM ENCOUNTERING HEADACHES AND STIFFNESS WHICH I HOPE TO HAVE LOOKED AT BY MY FAMILY PHYSICIAN TOMORROW. MY PASSENGER HAS EXPERIENCED THE SAME. *JB
VEHICLE WAS INVOLVED IN A FRONT COLLISION ACCIDENT AT 15 MPH DUE TO WEATHER. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALER WAS INFORMED BY CONSUMER. *AK THE CONSUMER STATED THAT THE VEHICLE COULD ONLY BE TURNED OFF BY CUTTING THE BATTERY CABLES. *TC
CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 35 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER WILL NOTIFY MANUFACTURER.*AK....POLICE REPORT INCLUDED
I WAS IN A CENTER FRONTAL IMPACT ACCIDENT AT 35-40 MPH WITH A VEHICLE THAT PULLED IN FRONT OF ME (T-BONE ACCIDENT) AND MY AIRBAGS FAILED TO DEPLOY. *AK
WHEN DRIVING OVER 55 MPH WIND CAUSED VEHICLE TO SHIFT FROM SIDE TO SIDE. ON TWO SEPARATE OCCASIONS THE WIND CAUSED THE VEHICLE TO BE PUSHED INTO A DITCH OFF OF THE ROAD. THERE HAD BEEN SLIGHT INJURIES SUSTAINED BOTH INSTANCES. *AK
Von Haltern dieses Modelljahrs eingereicht und von der NHTSA nicht geprüft — die Schilderung einer Person, keine feststehende Tatsache.
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NO 335-1120L-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Abhilfe: MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON FEBRUARY 16, 2007. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.
Abhilfe: DEALERS WILL REPLACE THE SUSPECT FLASHER MODULES WITH A NEW FLASHER MODULE DESIGNED WITH SEALED RELAYS AND MORE DURABLE CONTACT MATERIAL INSIDE OF THE RELAYS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2005. ISUZU BEGAN MAILING OWNER LETTERS ON AUGUST 4, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, ISUZU AT 1-800-255-6727, BUICK AT 1-866-608-8080, AND OLDSMOBILE AT 1-800-630-6537.
CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.
Abhilfe: DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Abhilfe: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN SPORT UTILITY VEHICLES WERE BUILT WITH A LEFT-FRONT BRAKE PIPE WITH A CIRCUMFERENTIAL SCORE AT A RANDOM LOCATION ALONG THE LENGTH OF THE PIPE AS THE RESULT OF THE MANUFACTURING PROCESS. IF THE BRAKE PIPE PARTIALLY OR FULLY FRACTURED, BRAKE PEDAL TRAVEL WOULD IMMEDIATELY INCREASE AND FRONT BRAKE PERFORMANCE WOULD BE REDUCED.
Abhilfe: DEALERS WILL REPLACE THE LEFT-FRONT BRAKE PIPE. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-8006.
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION." THESE VEHICLES ARE EQUIPPED WITH A MECHANICAL OVERRIDE THAT COULD ALLOW THE IGNITION KEY TO BE REMOVED WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK. IN ADDITION, THESE VEHICLES HAVE AN OVERRIDE THAT CAN ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK WITH THE IGNITION IN THE OFF POSITION.
Abhilfe: DEALERS WILL ELIMINATE THESE CONDITIONS BY DISABLING THE OVERRIDES. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR HUMMER AT 1-866-486-6376.
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Abhilfe: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Abhilfe: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
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