3 Rückrufe und 258 Halterbeschwerden für dieses Modelljahr erfasst.
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On 7/18/2023, this vehicle was involved in a fatal crash. The vehicle stopped moving and would not proceed forward after stopping major roadway. A motorcycle struck the vehicle from behind and the two occupants were killed. The owner of the vehicle contacted the dealership where she bought it from on 7/1/2023, in which they did not locate the issue. The owner of the vehicle said that the issue has happened numerous times before the crash occurred.
The contact owned a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact managed to pull over to the shoulder of the road and the vehicle experience a loss of automotive power. The contact stated that black smoke was leaking from under the hood and the driver-side door would not unlock or unlatch to open. In addition, the contact stated that she managed to exit through the front passenger side door before the vehicle caught on fire. The contact sustained a bruise and scrapes on her left leg however, did not seek medical attention. The local fire department arrived to extinguish the fire. A police report was filed. The vehicle was towed to a local tow lot, where it was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.
Airbag failure (VERY IMPORTANT) I am reporting a serious vehicle safety issue involving airbag failure. I was driving a vehicle rented through Turo from Moon Rental Corporation when I was involved in a rear-end collision (hit-and-run) on the highway where I was going 65 and hit by a large SUV going 80 MPH. During the crash, the airbags did not deploy as photo, video, and police witness confirm. The impact was significant enough that airbags should have deployed, and I sustained injuries as a result. This raises serious concerns about the safety and condition of the vehicle, including possible defects or failure to properly maintain critical safety systems. The owner runs a rental car business Moon Rentals Corporation and uses Turo and is insured by Travelers Insurance Company. I am requesting that this incident be investigated as a potential safety defect in addition to negligence by the rental car owner for not inspecting or maintaining the vehicle to check for such defects.
Vehicle engine stalled while driving on interstate highway, and it went into limb mode. Vehicle seized and was unresponsive and unable to move. It was incredibly hazardous. Vehicle was towed to the nearest Ford dealership. To date, dealership has not provided a rental vehicle and is unresponsive to recall assistance.
The contact owned a 2021 Ford EcoSport. The contact stated that while driving approximately 25-30 MPH, the vehicle ahead applied the brakes. The contact then depressed the brake pedal; however, the brakes were inoperable, causing the vehicle to rear-end the vehicle in front. The contact further stated that the parking brake was applied but was also inoperable. The contact stated that the vehicle sustained front-end damage, including impact to the center of the bumper, radiator damage, and hood intrusion into the engine compartment. The other vehicle sustained damage to the trunk and rear bumper. The airbags did not deploy, and no warning light illuminated before or during the incident. The vehicle was towed to the contact's residence and was later towed to a junk yard. The vehicle was deemed a total loss by the insurance company. No injuries were reported. The dealer was contacted, but the vehicle was not diagnosed or repaired. The Ford App indicated that during and after the crash, the app alerted that there was an issue with the vehicle; however, it could not be tested since the vehicle was totaled due to the failure not being covered by the manufacturer. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.
As I pulled into my driveway, my brakes locked up resulting in my vehicle only coming to a stop because it crashed into another vehicle in my driveway. It is still in my driveway, the function of breaking has not been reproduced. The car will not even start now. The vehicle has not yet been inspected by a dealer, an independent service center, or anyone else. I will be contacting my insurance today. A police report was not made as no one was at fault. There were no warning lamps or messages displayed. I did receive a letter this week from Brian Leonard, a service Manager at Price Ford Simi Valley regarding recall 23S64. The letter notified me of the new recall, that their business will "pick up and deliver my vehicle, provide me a loaner vehicle, and complete the recall repairs for me". I received this letter the day before the brake failure. The morning after the brakes failed causing the crash, I contacted Mr. Leonard who told me they will now not fix any of the issues or comply with any part of the letter, that I should file a claim with my insurance and take the car to a Ford dealership in Turlock. This was communication was all via email and Simi Valley Ford has now ended communication with me. This car was purchased brand new and I have had nothing but issues and recalls with it. Additionally while driving it 3 weeks ago on [XXX] , the car lost all power. I pulled over to the side of the road and sat for about 10 minutes debating what to do. I attempted to restart the vehicle, it started and I was able to complete my drive home with no warning or indicator lights appearing. This car is a lemon! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Ford Ecosport. The contact stated that while driving into the driveway and pressing the brake pedal, the braking system malfunctioned and the vehicle failed to stop before crashing into the side of the home. During the crash no injuries were reported, no police report was taken and the brick wall was damaged. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified. The contact later received a recall letter for the NHTSA Campaign Number: 23V905000(Engine and Engine Cooling). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 18,500.
I started my vehicle and got out to finish loading up my stuff and it slipped out of gear and flew down my mainly flat driveway backwards. My passenger door was open still and my car hit my husband's truck and peeled back the passenger door all the way to the fender. Since the incident , my car will randomly chime warning lights while driving (ex: road hill assist, service brake system, phone volume when my phone wasn't connected ). I took it to the dealership and they done tests, but the conclusion was not based on the truth because they stated I had an aftermarket product plugged in that never shut off but it does after an amount of time and its just a charger/fm transmitter because i cant connect to the car by bluetooth anymore... Luckily no one was behind it or got hurt, but honestly terrified to drive it because it's so unpredictable.
My vehicles service engine light has been on for over a year now. I have contacted the service department and Ford Dealership. I was told that it was covered under Ford and I would not be charged. I have called the Ford Customer Service Department about my vehicle, but nothing seems to be correct. I am making a car payment, but I am not getting service down on my vehicle especially when it's not my fault, I have these issues. I thought better of Ford. Every time I get gas in my vehicle it will not start, it's so frustrating and embarring I still have a warranty on my Ford, I am completely disgusted I literally sit there and repeat 3 times, and it finally starts, I have done everything it says to do I even replaced a purge valve, and my light comes back on. Also, when I am driving my car acts like its losing power. So now they are staying I may have a small gas leak and for me to have them put my car on a Smoke Machine. I just want my car fixed so I will feel safe driving I am even afraid to drive to [XXX] to see my daughter my car is a 2021. Also, I have either 2 recalls or 3 recalls, and I have an issue with my powertrain: Action Recommended. warning light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly started shaking slowly and felt that the shaking was coming from the rear end. The contact stated that over time, the shaking was felt in the front end of the vehicle, and the steering wheel was wobbling, and the front seats were shaking abnormally. The contact associated the failure with NHTSA Campaign Number: 25V126000 (Power Train); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000.
For 14 months, I attempted to get active recalls fixed on the car at Downtown Sacramento Ford, which claimed to be certified pre-owned per Folsom Lake Ford but had existing recalls and issues when I bought it in March of 2024. My car finally broke down on 07/11/26 and was towed on 07/12/26 to the Elk Grove Ford dealership and "looked at" on 07/13/26. Today is 07/26/26, and I am still in a rental that takes a lot more gas than my regular car. I was told that they fixed the recall, but there is an issue with the turbo boost, and it is covered under warranty. They do not know when they are getting the part, but they are "working on it". I missed 4 days of work just from 07/11/26 to today 07/26/26 ontop of another 20 missed days since purchasing the car due to maintenance and engine issues related to the ongoing recall.
Unknown how it happened. After parking noticed back driver side tire was tilted. Took picture next morning under car to see that the cross arm was broken in half. Car was not drivable and was towed to a Ford dealership Seems like arm just snapped without notice.
Manufacturer has delayed repaired vehicle under campaign 23V905. Loss of use / unable to use this unsafe vehicle. It has been at the dealership and supposedly awaiting parts since September 2025. Manufacturer’s customer service people cannot provide additional details around delivery dates. Customer service both at the dealership and manufacturer have been polite; however, the dealer has provided no remedy or assistance and the manufacture’s customer service line has admitted to providing misinformation that caused additional financial hardship in order to dispose of a call. At this point, we would welcome any reasonable remedy from the Ford Motor Company in order to either repair and remunerate.
Safety Recall 23S64 was completed on my 2021 Ford EcoSport on approx. Oct 19, 2025. After ~15,000 miles, the same system failed again on [XXX], causing loss of power and loss of braking assist. Fredericktown Pettus Ford diagnosed shredded timing belt material, drained the oil, and removed the catalytic converter (placed in trunk). They were respectful and tried to order a replacement engine, but Ford Motor Co. blocked their access to the system. The vehicle has now been out of service for over 3 months, and we have paid for two ~100‑mile tows because Ford refused to authorize repairs or provide a loaner/rental after a second engine failure. On June 18 the car was towed to Bommarito Ford, who falsely accused us of “destroying the car” and removing the catalytic converter, despite written confirmation from Pettus Ford that THEY removed it during diagnosis. Bommarito refused recall work, claimed the car was “out of warranty,” and ordered us to remove it from their lot or face storage fees. Ford Corporate opened cases [XXX] and [XXX]. The second rep was rude, accusatory, did not return calls, and repeated false claims. Ford denied coverage using a 12k‑mile parts warranty, even though this is a federal safety recall. Ford Corporate also misidentified the owner and listed my vehicle incorrectly as a “Ford Edge.” After notifying Ford Executive Office, Tier 2, the Missouri Attorney General, and legal counsel, Pettus Ford’s access to Ford’s system was suddenly restored. Pettus Ford continued to help, but Ford still refused to authorize the repair. We have now towed the car back to Pettus Ford in Fredericktown, MO. We have been without a vehicle for nearly 4 months and have spent significant time and money on towing. Ford only began to respond after the Missouri Attorney General complaint and after Ford Corporate threatened legal action instead of providing assistance. Pettus Ford has been the only party acting professionally throughout this:INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine failed after repair of15000 miles with same break down The dealership did not clean out shredded timing belt and the second belt was shredded
Von Haltern dieses Modelljahrs eingereicht und von der NHTSA nicht geprüft — die Schilderung einer Person, keine feststehende Tatsache.
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Abhilfe: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Ford Motor Company (Ford) is recalling certain 2021-2022 EcoSport vehicles. The front axle half shafts may disconnect from the transmission, which can result in a loss of drive power.
Abhilfe: Dealers will inspect and replace the half shafts as necessary, free of charge. Owner notification letters were mailed on May 29, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S12.
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Abhilfe: Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
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