2 Rückrufe und 68 Halterbeschwerden für dieses Modelljahr erfasst.
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WHILE STOPPED BEHIND 3 VEHICLES AT A STOPLIGHT I FLORIDA A FEMALE WHO SAID SHE WAS UNFAMILIAR WITH DRIVING HER HUSBANDS STICK SHIFT VEHICLE STALLED OUT. TWO VEHICLES IN FRONT OF ME PULLED AROUND HER WHEN THE LIGHT CHANGED, THIS LEFT ABOUT TWENTY FEET BETWEEN MY CAR AND HERS. SHE ACCIDENTALLY PUT THE CAR IN REVERSE AND BACKED INTO MINE AT ABOUT 15 MILES PER HOUR. WHEN I STARTED TO GET OUT OF THE CAR SHE PULLED FORWARD FIFTEEN TO TWENTY FEET BEFORE THE ENGINE OF HER CAR QUIT. AS I WATCHED TO SEE WHAT SHE WAS DOING SHE GOT THE CAR STARTED AND PUT IT IN REVERSE AGAIN HITTING MY CAR AGAIN. SHE DID THIS THREE TIMES BEFORE GETTING IT IN A FORWARD GEAR AND MOVING FORWARD WITHOUT THE CAR ENGINE STALLING. AT NO TIME DID DURING THIS DID THE AIRBAGS IN THE SEVILLE DEPLOY.
TL* THE CONTACT WAS A PASSENGER IN A 2002 CADILLAC SEVILLE. THE CONTACT WAS INVOLVED IN A CRASH WHILE TRAVELING 65 MPH. THE DRIVER OF THE VEHICLE CRASHED INTO A DITCH AND THE AIR BAG DID NOT PROPERLY DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED A CONCUSSION TO THE HEAD. A POLICE REPORT WAS FILED. THE CONTACT DID NOT INFORM THE DEALER OR THE MANUFACTURER OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 55,000. UPDATED 05/24/11*LJ THE CONSUMER STATED THE AIR BAG DEPLOYMENT WAS DELAYED. UPDATED 05/25/11
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH ON A NARROW CURVED ROAD, THE DRIVER'S SIDE AIR BAG ABRUPTLY DEPLOYED WITHOUT ANY IMPACT TO THE VEHICLE. THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT SUSTAINED INJURY TO THE LEFT SIDE OF THE BODY AND HEAD AREA. THE VEHICLE WAS DRIVEN WITH CAUTION TO A SAFE LOCATION. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. WHILE THE VEHICLE WAS STOPPED AT A DRIVE THRU WINDOW, THE SEAT BELT MECHANISM EXPLODED AND SMOKE FILLED THE CABIN. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
I WAS INVOLVED IN AN ACCIDENT ON JULY 16, 2007. I HAD MY CAR TOWED . I WAS TOLD IT WOULD TAKE 1-11/2 WEEKS TO REPAIR. I LATER CALLED TO CHECK ON MY 2002 CADILLAC SEVILLE. I WAS TOLD THEY COULD NOT REPAIR MY CAR BECAUSE THE HEADLIGHT WAS ON A NATIONAL BACKORDER. THEY SAID THERE WERE NO HEADLIGHTS AVAILABLE. MY INSURANCE COVERED A RENTAL CAR FOR 30 DAYS. I WAS THEN TOLD I WOULD BE RESPONSIBLE FOR A CAR. IT WAS SUGGESTED THAT I CALL CADILLAC CUSTOMER SERVICE. I DID SO. I SPOKE WITH PATRICIA PAQUETTE AND WAS GIVEN A SERV. REQ. # OF 71-562847807. SHE SAID SHE WOULD CHECK ON MY PROBLEM AND RETURN MY CALL IN 24 TO 72 HRS. SHE CALLED BACK AND SAID SHE WAS REFERRING MY CALL TO THE NEXT LEVEL AND NKEMDILIM NWANKWO WOULD HANDLE IT.. SHE SAID I SHOULD GET A CALL IN 24 RO 72 HOURS. THIS PERSON NEVER CALLED. I CALLED BACK AND LEFT A MESSAGE ON VOICE MAIL AT EXT. 11310. I DID NOT RECEIVE A CALL. I WAS PUT IN CONTACT WITH MS. GARCIA. EXT 11442. SHE SAID SHE WOULD CHECK AND CALL BACK. . SHE DID NOT CALL. I CALLED AGAIN SEVERAL TIMES AND DID NOT GET A CALL BACK. I ASKED TO SPEAK TO HER SUPV.. THE SERV. REP. SAID I COULD NOT SPEAK TO ANY SUPV.R, BUT THAT SHE WOULD ASK HER SUPV. TO CONTACT MS. GARCIA'S SUPV. AND ASK THEM TO CALL ME. I HAVE NOT YET SPOKEN TO A SUPV. I GOT A MESSAGE ON MY ANSWERING MACHINE AT HOME ( AFTER ASKING EVERYONE TO CALL MY CELL #) THAT SAID THE PERSON WAS CALLING FOR MS. GARCIA AND T THE PART MAY BE AVAILABLE AT THE END OF NOVEMBER. DURING THIS TIME, I HAVE BEEN GIVEN SEVERAL POSSIBLE DATES. I THOUGHT CAR COMPANIES WERE TO PROVIDE SAFETY EQUIPMENT FOR THEIR CARS. I HAVE BEEN WITHOUT MY CAR FOR OVER 4 MONTHS. I CAN NOT GET SATISFACTORY INFORMATION OR SERVICE FROM CADILLAC. I AM SURE THERE MUST BE SOME RECOURSE. I CANNOT SAFELY OPERATIVE MY CAR WITHOUT THIS PART. . MY ATTORNEY SUGGESTED I CONTACT THE NATIONAL TRANSPORTATION SAFETY BOARD. YOU WERE THE CHOICE FROM THEM TO FILE A VEHICLE COMPLAINT. *TR
CAR SNAKES EXTREMELY BAD AROUND 45 TO 70 MPH SO BAD IT SHAKES THE ENTIRE CAR LIKE MY WHEELS ARE LOOSE OR BENT AND SO I BOUGHT 4 NEW WHEELS AND GOT ALIGNMENT NO HELP DID RESEARCH AND LEARNED THAT IT IS DUE TO TYPE OF TORQUE CONVERTER IN THE CAR IS A BAD BRAND THAT MESSES UP A LOT AND THAT GM HASN'T ACKNOWLEDGED THE ISSUE WHICH IS SUCH A SHAME AND A SHAM THAT I HATE THEY ARE DOING BECAUSE IT IS AN EXPENSIVE FIX AND I HAVE TO FOOT THE BILL PLUS BUSHING ARE LOW GRADE IN FRONT END AND YOU WOULD THINK BE HIGH END VEHICLE SHOULD BE HIGH END PARTS HAPPENED FIRST ON HIGHWAY AND HAS PROGRESSIVELY GOTTEN WORSE
DRIVE TRAIN CRADLE HAS WEAKENED SIGNIFICANTLY FROM RUST. WHILE DRIVING THERE IS A LOOSENESS OF THE SUSPENSION FELT AND A SHIFTING EVIDENT WHEN ACCELERATING AND DECELERATING. I RESIDE IN MINNESOTA AND THE D.O.T. USES SALT ON THE ROADS DURING THE WINTER SEASON AND THIS HAS SIGNIFICANTLY ACCELERATED CORROSION OF VEHICLES AND THEIR EXPOSED COMPONENTS. MATERIALS USED FOR CRITICAL COMPONENTS ON VEHICLES MUST WITHSTAND THIS FACTOR OR LIVES MAY BE LOST DUE TO THIS CORROSION, FAILURE OF THE SUB-FRAME CRADLE WILL BE CATASTROPHIC LOSS OF VEHICLE CONTROL . HELP... THE MANUFACTURER SHOULD RECALL THESE VEHICLES AND REPLACE SUCH A MAJOR COMPONENT WITH A RESISTANT COMPONENT. VEHICLE HAS BEEN PARKED NOW SINCE 2008 WHEN THIS ISSUE HAD BEEN DISCOVERED. BEAUTIFUL CAR AND I'D LIKE THE SUB=FRAME REPLACED, ONLY THAT COMPONENT NEEDED TO ENABLE ROADABILITY. PHOTO/S OF DEGRADATION UPON REQUEST.
ENGINE CRADLE/FRAME IS SEVERELY DEGRADING STRUCTURALLY DUE TO THE NORTHERN STATES PRACTICES OF SALTING/SANDING ROADS DURING THE WINTER MONTHS. THE INTEGRITY OF THE SUB-FRAME STEEL STRUCTURE IS SUCH THAT NORMAL USE OF THE VEHICLE, ITS SUSPENSION, STEERING AND DRIVE TRAIN STABILITY HAS BEEN COMPROMISED. THE MANUFACTURES USE OF SUBSTANDARD METALS IN ITS SUB-FRAMES IS THE REASON FOR THIS VEHICLES INSTABILITY ISSUES. THE VEHICLE HAS NOW BEEN PARKED FOR THE LAST 4 YEARS FOR FEAR OF A POTENTIAL HAZARDOUS OUTCOME, RELATED TO THE DRIVE-TRAIN FRAME INSTABILITY, WHICH MAY CAUSE INJURY TO NOT ONLY THE OCCUPANTS OF THE VEHICLE BUT ALSO ANYONE ELSE SHARING THE ROAD.
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. WHILE DRIVING UNKNOWN SPEEDS AND MAKING TURNS AND LANE CHANGES, THE STEERING WHEEL SHOOK AND MADE AN ABNORMAL CLICKING NOISE. IN ADDITION, THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEY CADILLAC (6825 YORK AVE S, MINNEAPOLIS, MN 55435, (952) 388-0813), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-4766958386. THE CONTACT WAS REFERRED BACK TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 156,500.
104,000 MILES - TOTAL BRAKE LINE FAILURE WHEN DRIVING ON STREET AT 35 MPH. MANAGED TO PULL OVER THEN GOT CAR TO GOODYEAR. BRAKE FLUID DRAINED OUT COMPLETELY BECAUSE OF BRAKE LINE TAPPING AGAINST TRANSMISSION CASING OVER TIME. CASING WAS DENTED IN SEVERAL PLACES. WAS 5 MINUTES AWAY FROM GETTING ON FREEWAY AT 70 MPH. COULD HAVE BEEN DEADLY. SEE THIS SAME DESIGN FLAW OF THE LINE PLACEMENT HAS BEEN REPORTED BY OTHERS. GOD IS GOOD AND WAS WATCHING OVER ME FOR SURE. *TR
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. UPDATED 04/19/16*LJ UPDATED 05/11/18*JB *TR
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
WHILE DRIVING MY 2002 CADILLAC SLS THE IGNITION JUST SHUT OFF THERE WAS NO POWER STEERING I CAME TO A STOP AND PUT MY CAR IN PARK. AT THE POINT I HAD TO REMOVE MY KEY AND PUT IT BACK IN TO START MY CAR. THIS HAS HAPPENED TO MY WIFE WHILE GOING 65 MPH WE HAD TO COME TO A STOP AND REMOVE THE KEY TO START THE CAR. THIS ALSO HAPPENS SOME TIMES AFTER I DRIVE A SHORT DISTANCE MY CAR WILL NOT START RIGHT AWAY. I HAVE CALLED GM AND TOLD THEM ABOUT THE PROBLEM AFTER THE LARGE RECALL ON THE IGNITION RECALL THEY TOLD ME MY CAR WAS NOT IN THE RECALL. ALL I HAVE TO SAY IS GM STEP AND TAKE RESPONSIBILITY BEFORE SOMEONE IS HURT I JUST HOPE IT IS NOT ME. GM YOU HAVE A IGNITION PROBLEM IN CADILLAC SLS!!! *TR
WHEN SLOWING AT ABOUT 20 MPH TO 3 MPH THE VEHICLE JUST DIES. NO POWER STEERING OR BRAKES, ALL ELECTRICAL IN THE VEHICLE STOPS WORKING. THE VEHICLE WILL START AGAIN ONCE STOPPED, PLACED IN PARK OFTEN HAVING TO REMOVE THE KEY AND PUTTING IT BACK. AFTER OVER THREE MONTHS AND OVER 1500 MILES, WORKING WITH THE DE LA FUENTE CADILLAC DEALERSHIP, HAVING A RED BUTTON ATTACHED TO THE VEHICLE THAT I WAS SUPPOSED TO PUSH WHEN THIS HAPPENED THEY FINALLY REPLACED THE IGNITION SWITCH AND LOCK CYLINDER PART NUMBERS 12369550 AND 25725312 AT A COST OF $615.73 TO CORRECT THE PROBLEM. AFTER THE CAR STOPPED ON ME THE FIRST TIME I KEPT TO SURFACE STREETS AND DROVE AT SLOW SPEEDS. THIS PROBLEM COULD HAVE BEEN DEVIATING HAD IT HAPPENED WHILE ON THE FREE WAY. *TR
WHILE DRIVING EVERY SHUTS DOWN HAVE TO PULL OVER TO SHIFT INTO NEUTRAL OR PARK TO RESTART CAR. *TR
Von Haltern dieses Modelljahrs eingereicht und von der NHTSA nicht geprüft — die Schilderung einer Person, keine feststehende Tatsache.
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
Abhilfe: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Abhilfe: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
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