3 Rückrufe und 35 Halterbeschwerden für dieses Modelljahr erfasst.
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The contact owned a 2016 Cadillac ATS. The contact stated while driving 40-50 MPH and entering the expressway, she engaged the turn signal and verified that the road was cleared. The contact stated that while she was making the turn, an 18-wheeler truck suddenly hit the vehicle, causing the vehicle to crash into another vehicle. The contact stated that the vehicle was hit three times and spun onto the median, where the vehicle continued to spin until it hit the fence. The contact stated that her sister was occupying the front passenger's seat at the time of the accident. The air bags failed to deploy. Both the contact and her sister were transported to the hospital by emergency units. The contact stated that she sustained injuries on the left side of her body. The contact sustained severe pain on the left shoulder, left arm, left wrist, lower back, on and the neck down to under the shoulder blade. The contact's sister sustained injuries on the right side of the body. The contact sister sustained severe pain in the head, the ear, the right hip, the lower back, the abdomen, and the neck. A police report was filed. The vehicle was towed and totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 61,000.
WHILE DRIVING ON THE FREEWAY, A CAR WAS MERGING INTO MY LANE. I QUICKLY TURNED INTO THE NEXT AVAILABLE LANE AS IT WAS EMPTY, AND WHEN I TURNED THE STEERING WHEEL SLIGHTLY TO THE LEFT, IT OVERCOMPENSATED AND VIOLENTLY TURNED THE STEERING WHEEL TO THE LEFT, LEADING TO THE CAR SPINNING OUT ON THE FREEWAY. IT WAS DIFFICULT TO STRAIGHTEN THE WHEEL AT THAT POINT, UNTIL IT OVERCOMPENSATED TO THE RIGHT CAUSING ME TO SPIN OUT SOME MORE. THIS LED TO AN ACCIDENT, AND IT WAS A MIRACLE NO ONE WAS KILLED. DURING THE TIME OF THIS ACCIDENT, THE ROAD WAS IN GOOD SHAPE, VISIBILITY WAS GOOD, THE WEATHER WAS GOOD, IT WAS AROUND 60 DEGREES OUTSIDE, I HAD JUST GOT ON TO THE FREEWAY, AND WAS TRAVELLING AROUND 60 MPH WHEN THIS HAPPENED (I.E. NO SPEEDING), AND I WAS DRIVING WITH MY LEFT ARM (IT IS A MANUAL, AND MY RIGHT HAND WAS NOT ON THE STEERING WHEEL AT THE TIME) AND DUE TO THE POSITIONING (MY LEFT ARM RESTING ON THE ARMREST), IT WOULD HAVE BEEN IMPOSSIBLE FOR ME TO HAVE TURNED THE STEERING WHEEL ENOUGH TO HAVE SPUN OUT.
TL* THE CONTACT OWNS A 2016 CADILLAC ATS. WHILE THE CONTACT WAS PULLING INTO A DRIVEWAY, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR ACHES AND PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CADILLAC OF SANTA FE (505-240-6622, LOCATED AT 4450 CERRILLOS RD, SANTA FE, NM 87507) THE PREVIOUS DAY FOR AN OIL CHANGE AND THE TECHNICIAN WAS INFORMED THAT THE VEHICLE HESITATED BEFORE IT STARTED. THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST, BUT COULD NOT FIND A FAILURE. THE CONTACT WENT TO THE SAME DEALER AFTER THE CRASH AND WAS INFORMED THAT THERE WAS AN UNKNOWN FEATURE IN THE VEHICLE THAT FAILED TO TURN THE VEHICLE OFF PRIOR TO THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE SENIOR ADVISER STATED THAT THE PRODUCT DIVISION WOULD BE NOTIFIED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. *DT CONSUMER TRADED IN THE VEHICLE.*JB
TL* THE CONTACT OWNS A 2016 CADILLAC ATS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE MADE LOUD NOISES AND DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RED NOLAND CADILLAC (719-633-4633, LOCATED AT 990 MOTOR CITY DR, COLORADO SPRINGS, CO 80905) AND THE CONTACT WAS INFORMED THAT THERE WAS NO ONE AVAILABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS REFERRED TO ALPINE BUICK GMC SOUTH (719-301-2573, LOCATED AT 1313 MOTOR CITY DR, COLORADO SPRINGS, CO 80905) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WOULD NOT BE INSPECTED RIGHT AWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE EXHAUST PIPE DETACHED AND CAUSED CARBON MONOXIDE TO BLOW INSIDE THE VEHICLE. THE TECHNICIAN ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT STATED THAT THERE WAS NO DEALER THAT WAS WILLING TO TAKE THE VEHICLE. WHILE DRIVING AROUND LOOKING FOR DEALERS, THE CONTACT BECAME ILL AND RECEIVED MEDICAL ATTENTION. THE DOCTOR INFORMED THE CONTACT THAT HER ILLNESS WOULD HAVE BEEN FATAL HAD SHE NOT RECEIVED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO SEND A TOW TRUCK. THE CONTACT INFORMED THE MANUFACTURER THAT THERE WAS NO NEED FOR A TOW TRUCK, RATHER SPEAK WITH EITHER OF THE DEALERS TO INSPECT THE VEHICLE. THE MANUFACTURER DID NOT ASSIST. THE VEHICLE WAS LATER TAKEN TO LEWIS CHEVROLET CADILLAC OF GARDEN CITY (620-275-7171, LOCATED AT 1903 US-50 BUS, GARDEN CITY, KS 67846) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE EXHAUST SYSTEM. THE CONTACT CALLED THE MANUFACTURER AND STATED THAT SHE DID NOT FEEL SAFE RETRIEVING OR DRIVING THE VEHICLE. THE VEHICLE REMAINED AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 16,700.
ON SATURDAY DECEMBER 22ND I WAS GOING TO A CAR MEET. ON MY WAY TO THE MEET I WAS HAVING SOME ELECTRICAL ISSUES WITH MY CAR. THE RADIO AND MY SEATS WERE ACTING WEIRD. THE RADIO WOULD TURN UP AND DOWN BY ITSELF AND THE HEATED SEATS WOULD TURN ON AND OFF. I GOT TO THE MEET AND EVERYTHING WAS FINE. ON MY WAY HOME I WAS DRIVING ON THE FREEWAY AND THE CAR WAS DOING THE SAME THING AND ABOUT A FEW MILES FROM MY HOUSE I STARTED TO SMELL ELECTRICAL BURNING. I WAS PULLING OVER WHEN SMOKE STARTED BILLOWING FROM UNDER THE PASSENGER SEAT. WHEN I GOT TO THE SIDE OF THE ROAD THERE WHERE FLAMES SHOOTING FROM THE PASSENGER SEAT. I SLAMMED THE CAR IN PARK AND JUMPED OUT JUST IN TIME AS THE CAR WAS CONSUMED IN FLAMES. I IMMEDIATELY CALLED 911 AND BEDFORD FIRE AND POLICE RESPONDED WITHIN MINUTES. THE CAR IS A TOTAL LOSS. I BELIEVE THERE WAS AN ISSUE IN THE ELECTRICAL SYSTEM OR THE HEATED SEAT ELEMENT. I'M JUST HAPPY I DIDN'T HAVE ANYONE IN THE PASSENGER SEAT.
NHTSA CAMPAIGN NUMBER: 15V558000 Rear Defogger Coil Antenna Module may Overheat If the coil antenna generates excessive heat, not sure what is happening but car does seem to overheat off and on especially when radio is turned on
On 3rd differential in 2 years. Dealer won’t fix without us paying ANOTHER $4,700. There is NO way a differential goes 3 times in 2 years. Something is wrong. Help!!
My 2016 Cadillac ATS Coupe has a serious repeating safety defect. The vehicle violently shakes, vibrates, and becomes unstable while driving. This happened TWICE. Both times the rear bolts came out except one. Both mechanics who inspected it said they have NEVER seen this before. The first time, I paid $4,000 out of pocket at another shop. The problem happened again, proving this is a manufacturing defect. My AXP diagnostic on November 4, 2025 confirms major rear differential/axle issues. The vehicle is unsafe and undrivable. One mechanic told me DO NOT DRIVE IT. Cadillac told me the opposite — “safe to pick up” — even though they did no real diagnostic. Cadillac refused to give anything in writing, refused a loaner, and ignored multiple emails. A Cadillac representative told me they reviewed the previous calls, meaning they know the full history. They still refused to fix the dangerous defect. I have paid over $33k, paid $4k for the first repair, still owe $7k, and Cadillac now wants another $7k for the same issue. This is a major safety risk to me and other drivers.
The contact owns a 2016 Cadillac ATS. The contact stated that the message "Service Air Bag" was displayed, and the passenger's side seat belt warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
When driving at around 40-50mph you can feel that the car has a shudder vibration. Took the car into Cadillac where they are informing me that it is the torque converter that needs replacement. No warning lights. If not fixed can lead to transmission failure.
I’ve only had this vehicle for about 2 years now. I purchased it off of Carvana and had 30 days I could’ve returned the vehicle if there was issues. When I first got it, I noticed the vehicles gas pedal would shutter a tad while going up a hill or at a higher speed like on the highway. It would also jolt a little while taking off but when I took it to the dealership they were saying everything is normal and I believed everything was fine since there was no lights on the dash, it was my first time ever buying a car myself, and I had no reason not to trust them. The vehicle is now at a little less than 85,000 miles and I can’t drive it because of how bad it’s jerking, I did a little more research and come to find out this is a huge issue with GMs vehicles transmissions within that years range however my vehicle in particular isn’t on that list. The CTS and i believe even a few ATS Vs were on there but mine is doing the same exact behaviors as they’re describing. If there’s any way you guys can help me out it would honestly be a blessing
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
Reporting a case for GM recall N182161890. I bought my vehicle in 2022. I was informed that my car had all the recalls completed on that vehicle. My vehicle had exactly what this recall was for happen to it on 10/20/23. After contacting Cadillac, they informed me that this recall was never completed on my vehicle. Cadillac then told me that this recall was expired so it can no longer be completed. They said that the recall expired on 11/30/2020. I was under the impression that recalls do not expire, especially ones that can cause lose of power steering and could lead to collision or injury. Cadillac told me it expired because it was a "Customer Satisfaction Program" recall and not a "Product Safety" recall. I'm confused on how the lose of steering is not a product safety issue. Cadillac is unwilling to fix the recall at this time, even though they have confirmed it had never been completed.
My back glass on my 2016 Cadillac ATS shattered on 3-10-2023. It looks like it got hot from the defroster lines as it shattered every inch of the back glass and separated from the seals. I contacted Cadillac and they started Case #9-9552142107. I had the car inspected at my dealership on 3-11-23. They filled out the report on this case number to support the findings of a current recall already in place. Recall date 2015-09-03 Recall no.15V558000 General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation. When I contacted Cadillac they said I needed to contact NHTSA with the info to have my car put on the recall
CUE screen cracked and is unresponsive and now handsfree safety options don't work.
Von Haltern dieses Modelljahrs eingereicht und von der NHTSA nicht geprüft — die Schilderung einer Person, keine feststehende Tatsache.
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Abhilfe: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation.
Abhilfe: GM will notify owners, and dealers will update the Electronic Climate Control module to remove the automatic rear defogger "on" function, free of charge. The recall began on October 16, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15299.
General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS vehicles manufactured April 25, 2012, to June 25, 2015. The affected vehicles may experience the roof panel closing automatically when the non-recessed switches are pressed and the roof panel is open. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Abhilfe: GM will notify owners and dealers will replace the roof console accessory switch trim plate, free of charge. The recall began on August 19, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15568. Note this recall supersedes 15V-106.
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