2021 Audi e-tron Sportback
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The Audi charger failed and burned the charge point going into the house.
2021 Audi e-tron, 44,749 miles. Right after a scheduled service at Audi [XXX] on XXX, I noticed a loud droning/humming noise from the drivetrain while driving. The noise tracks with vehicle speed - it gets louder and higher-pitched as the car goes faster. I called the dealership to report it as soon as I got the car back in late XXX. Nobody responded. The noise is still present today, roughly five months later, at about 48,000 miles. The symptom matches Audi's own technical service bulletin 2047920 (rev 7), which covers 2020-2025 Audi vehicles including the e-tron: a humming/booming noise while driving whose frequency rises with speed, caused by mechanical damage to the front wheel bearing. Multiple other e-tron owners report the same speed-correlated drone on owner forums, including a bearing failure inside the drive motor and a full rear drive unit failure. I am concerned that a failing drivetrain bearing could degrade suddenly at highway speed. Manufacturer response to date: my phone report right after the April 2026 service got no response. I raised the noise in writing to Audi of America on XXX (their reference XXX). Audi's XXX reply addressed only warranty expiration and pointed me back to the dealer; no inspection or diagnosis of the noise has been offered. A dealer-scheduled service visit is set for XXX. Separate context on dealer handling: in XXX Audi of [XXX] told me to pay out of pocket for covered service while my Audi Care plan was still active (through XXX). An [XXX] service advisor later wrote to Audi regional staff that 'the service may have been eligible for coverage at the time of the visit.' I am asking NHTSA to investigate this as a defect pattern across 2020-2025 e-tron vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a 2021 Audi e-tron with approximately 58000 miles. Beginning in March 2026, the vehicle developed intermittent Virtual Cockpit/instrument-cluster problems with blank display. I reported the condition to Audi dealer of Princeton NJ. The vehicle subsequently experienced two dead 12-volt battery incidents and became inoperable. The second 12 volt battery was new. Following the most recent incident, the Audi dealer diagnosed the Virtual Cockpit/instrument cluster as causing a drain on the 12-volt battery and recommended replacement at a cost of approximately $3,500. The replacement part is unavailable, and Audi has provided no estimated delivery date. The vehicle has remained out of service since July 03rd 2026. This condition presents a potential safety concern because failure of the instrument cluster may prevent the driver from reliably viewing speed, warning indicators, vehicle status, range, and other safety-related information. The recurring 12-volt battery discharge may also leave the vehicle unexpectedly disabled. The vehicle is additionally showing an indicated range of only approximately 160 miles at 100% charge. Audi has not established whether this is related to the instrument-cluster failure, high-voltage battery condition, battery-management system, software, or another electrical defect. Audi has not provided documentation of a comprehensive high-voltage battery health and capacity evaluation. Audi issued a recall or service campaign affecting other 2021 Audi vehicles for substantially similar Virtual Cockpit/display problems. However, Audi states that my VIN is excluded and has not provided a technical explanation identifying a different component, part number, software version, supplier, or failure mechanism. I request that NHTSA evaluate whether the recurring instrument-cluster failure and 12-volt battery discharge constitute a broader safety defect and whether the existing Audi recall or service-campaign population should include this car.
While driving my 2021 Audi e-tron Sportback Prestige, the high-voltage battery warning light illuminated on the dashboard. At the same time, regenerative braking stopped functioning, resulting in reduced energy recovery and a noticeable decrease in driving range. Before taking the vehicle to an Audi dealership, I had the diagnostic trouble codes read by an independent repair shop. The technician advised me to take the vehicle to Audi because the diagnostic information reportedly indicated a potential high-voltage battery thermal runaway condition. I took the vehicle to an authorized Audi dealership. The dealer cleared the fault codes and returned the vehicle to me without replacing any high-voltage battery components or performing repairs. I was not advised that the vehicle was unsafe to drive. A few weeks later, the high-voltage battery warning light returned. I brought the vehicle back to the dealership, where I was informed that a high-voltage battery module had failed. The dealer has now recommended replacing the battery module at an estimated cost of approximately $12,000. I am concerned that the vehicle was returned to me after a reported high-voltage battery fault was simply cleared rather than repaired. I am also concerned that replacing only a single battery module may not address the underlying issue. Additionally, I am aware of high-voltage battery recalls involving other Audi, Porsche, and Volkswagen electric vehicles, and I believe this failure should be evaluated to determine whether it represents a similar safety defect. This issue presents a significant safety concern because it involves the high-voltage battery system, loss of regenerative braking, reduced vehicle range, and a reported battery thermal-related fault. I am requesting that NHTSA investigate whether this is a broader safety issue affecting 2021 Audi e-tron Sportback vehicles.
Moisture build-up in the high-voltage electrical system through a faulty seal on the charging socket, which can cause a short circuit and significantly increase the risk of a vehicle fire. If you get a warning light saying "electrical system: fault," you should stop driving immediately, park outdoors away from structures, and not charge the vehicle. Braking problems caused by sub-standard welding within the ABS rotor and shaft. High-voltage battery modules that may overheat, also increasing the risk of fire. An infotainment unit that can become internally damaged when the vehicle is shut off, resulting in an inoperative rearview camera display a federal safety standard violation. This clearly shows the vehicle was badly manufactured, during a chip shortage in 2020. This vehicle is a complete failure by Audi and puts so many innocent peoples lives at risk.
What component or system failed or malfunctioned, and is it available for inspection upon request? - While on highway the vehicle loosed all Power indicating Electrical Malfunction How was your safety or the safety of others put at risk? It happened on I-35 Freeway twice putting me in danger of 18 wheelers around me. I am afraid to be in the vehicle even if they return it to me. Based on records this issue has been present on the car since it rolled off manufacturing. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes and Dealer has reproduced it and has the car with them for 5 Plus months. Have replaced many components and are not able to resolve it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? South Austin Audi Dealer has been working with Audi Corporate Technical team and have replaced 5 parts to no resolution. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Electrical Malfunction - Red light flashing to pull the care over to the emergency lane but there is no acceleration - you are left to depend on whatever momentum is left on the car. Based on records this issue has been present on the car since it rolled off manufacturing. Based on records this issue has been present on the car since it rolled off manufacturing.
Audi dealership charged fee for a repair that they the,selves acknowledged is under a technical service bulletin and despite my having extended warranty that is supposed to cover such repairs. This is for the main media interface going blank repeatedly every ~5 minutes or so while driving. Audi charged me for a repair that is a known safetyissue and is covered under warranty.
Tied with NHTSA Recall 25V900 - Review Camera Software. Dealer was unable to complete the recall due to internal malfunction of USB Interface on vehicle. Dealer quoted a non itemized Repair Estimate of $1,045.50 to replace the interface in order to be able to complete the open recall. No visible user caused damage to interface and prior Technical Support Bulletin (2066315) for issues with USB covering specific vehicle. Given the dependence on software within our vehicles, the USB interface used to perform required recall work should be covered when failure is internal to the interface module.
The vehicle's central locking system does not properly communicate with the keyfob resulting in the doors not unlocking as intended. I have had my child in the car seat in the back and if i accidentantly touch the handle the wrong way the doors will lock and I am unable to use the unlock feature to get my kid out. This could be a serious safety issue if someone becomes trapped in the rear seat and the central locking system does not allow unlocking of the doors.
The contact owns a 2021 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System). The part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed, and determined that the battery module had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure.
I was driving on the highway and my sunroof spontaneously exploded. Nothing hit it, but there was a loud noise like a gunshot and the roof exploded outwards. Shards of glass landed in front of the car behind me who swerved to avoid them.
On five separate occasions across two separate drivers, we have experienced a partial brake failure in this vehicle. We strongly believe this to be a software defect and not a mechanical fault. On the e-Tron, the first portion of the brake pedal swing typically activates the regenerative braking. About mid-way through pressing the pedal, it changes to "real" mechanical brakes. When this brake failure occurs, we get to that midway point and the car lets off the regenerative braking but does NOT apply the mechanical brakes, so the end result is that the more you press the brake pedal, the less it works. Three of these five occasions occurred in one day, so by the time the third time came around, I was really paying attention and I'm very confident this wasn't driver error. In at least one case, the only reason that a crash was avoided is because the automatic braking / forward collision system activated. The vehicle has been inspected by a dealer, who found "No Repairs Recommended". We requested an update to the ABS module software, as this software update is known to resolve multiple other problems with the braking system (see TSBs 2072977, 2061906) but we were denied the update.
The contact owns a 2021 Audi E-Tron Sportback. The contact received notification of NHTSA Campaign Number: 23V867000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2021 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
My Audi E-tron has a consistant problem with the MMI (Multi Media Interface, the main computer for the car). When I am driving, all the screens will go blank, I cannot see my speed, I have no HVAC controls, I am basically driving blind. To fix the issue, I have to pull over, turn off the ignition, open the driver door, close the driver door, put my foot on the brake, start the car again. Sometimes this happens in the first few minutes of driving, othertimes it happens when I am on the highway which poses a huge safety risk. This saftey issue has presented itself at least 5 times in the last 12 months. I have told Audi about this issue several times and they completely deny it exists. This is my 3rd Audi in 15 years and like every other Audi issue I have had, Audi will completely deny there is a problem until there is a recall forced on the company. It happened with the brakes of my last 2017 q7 and Audi kept telling me there was no issue, it finally got settled with a recall on the vehicle. The MMI has been an issue on this car since day 1. The MMI shutting off and putting everyones lives at risk has been going on for the last 12-18 months.
Von Haltern dieses Modelljahrs eingereicht und von der NHTSA nicht geprüft — die Schilderung einer Person, keine feststehende Tatsache.
2 Rückrufe und 40 Halterbeschwerden für dieses Modelljahr erfasst.
Due to a problem with the screw connection, the push rod linking the brake pedal and brake booster may become disconnected, causing the foot brake to malfunction. This can result in the loss of vehicle control, increasing the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Overtightening of the screws connections on the brake hoses can lead the screws to break and brake fluid to start leaking. This can cause the failure of one brake circuit, reducing braking performance and compromising driving stability. This increases the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
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Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2023 Audi E-Tron Quattro, 2020-2023 Audi E-Tron Sportback, 2024 Q8 E-Tron, Q8 Sportback E-Tron, SQ8 E-Tron, and SQ8 Sportback E-Tron vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
Abhilfe: Dealers will inspect and tighten the pushrod screw joint as necessary, free of charge. Owner notification letters were mailed on April 28, 2026. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P7. This recall expands previous NHTSA recall number 24V621. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 17, 2026.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Abhilfe: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
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